Nokia n8-00 belle refresh ovi music unlimited down...

I am getting this message below if i didn't log in ''You can't use this mobile for unlimited downloads.
Your mobile is already registered for unlimited downloads. If you are trying to activate
a new unlimited download subscription PIN you need to use the new OVI music
Unlimited edition mobile that came with it.''
if i log in with my nokia account ''you can't use this nokia account to download music from nokia music. You can only download music if you log in with your Come with nokia music username.''
At first, there were no such problem but after this four month of subscription i amgetting this type of message. And i have no music username at all. But iuse to download music in my nokian8-00 belle refresh before hard reset.
Is there any solution to this problem ?

The only party able to assist you with this is Nokia Care, you can contact them by phone, mail or chat using the 'Contact us' section on this page.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Similar Messages

Renewing Ovi Music Unlimited Problems

OK, I found out how to renew my ovi music unlimited for another year for what appears to be a reasonable £33.99. I paid. Now I can't use it because the phone I have is already registered. I know! I just extended that registration! Does anyone know how to get round this? Is there a form I can fill in to ask Nokia what to do? My £33.99 suddenly seems like a lot of money! I sell these damn things and I'm wondering if I should tell all the hardcore Nokia fans I talk to that, actually, they aren't so good after all! Someone help? Please? )

HELP!!
I'm in the same position... I have a Nokia X6-00 32Gb with Ovi Music Unlimited subscription that ran out on 21 December 2010. I want to renew my subscription to 'OMU' for another year but I cannot find any way to update either via my mobile direct or via Ovi Music Player on the PC.
I can get to the page where the server tells me my subscription has expired but that's it... no option to renew I've been tearing my hair out with frustration for days now.
Little help please?
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
Current: Samsung Galaxy Note3 Black

Ovi music unlimited submission renew

Hello,
Anyone knows if (and how) is possible to renew the Ovi music unlimited?
I bought a nokia 5800 with "Came with music (Italia)" option last december. It will end the 23.
I have read that is possible to renew it from 30 day before the end up to 30 day after the end.
I want, if it is possible, to renew it for another one year. I have followed the instruction present on support site but I'm not able to renew the service because at this address: http://music.ovi.com/r/account/extend I don't find nothing related to renew (Only a link to know when the service will be over)
I have sent one support request more than one week ago in the contact session but I had no answer (Maybe it is a difficult question!?!).
Now I'm trying to find answer within the forum...
Thank in advance
Gigi

gdaino wrote:
Trying to open directly the extend page at
http://music.ovi.com/r/account/extend
a message appears that says that I can only extend my account up to 30 days after the expire date. But my account IS expired less than 30 days ago!
Still no answer from nokia support or here in the discussions....
What can WE do?
Giorgio
I'm in the same position... I have a Nokia X6-00 32Gb with Ovi Music Unlimited subscription that ran out on 21 December 2010. I want to renew my subscription to 'OMU' for another year but I cannot find any way to update either via my mobile direct or via Ovi Music Player on the PC.
I can get to the page where the server tells me my subscription has expired but that's it... no option to renew I've been tearing my hair out with frustration for days now.
ThreeOs wrote:
Hi Gigi,
Sorry about late reply - there should be an option to extend when you check your account details with Ovi player: Account > Music account under Ovi Music Unlimited (where it also shows the current expiration date). But as you don't see it there ... Please check that you're using latest Ovi player version; select Help > Check for updates now. If there is update available, please update. Then delete temporary Internet files content (if you are already using latest version just do this):
1. Close Nokia Ovi player
2. Open Control panel > Internet options and select General -tab
3. In Windows XP select Temporary Internet files > Settings > Views files. In Windows Vista and 7 select Browsing history > Settings > Views files
4. Delete all files from the Temporary Internet files -folder (all offline content will be deleted)
Now open Ovi player, sign in and check again if the option to extend subscription is shown.
-ThreeOs
Hi ThreeOs,
I've tried your advice but it didn't work for me. Would you have any other ideas that may work?
Little help please?
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
Current: Samsung Galaxy Note3 Black

N8 OVI Music Unlimited Downloads

Hi everyone
I am trying to activate my OVI Music unlimited subscription on an N8 (had not done this before upgrading to belle) and I get the following message:
You can't use this mobile for Nokia Music Unlimited edition mobile.
This is because this isn't a Nokia Music Unlimited edition mobile.
Strange thing is this mobile came with the music guide and this activation PIN in the sales package (from South Africa). Now it is telling me that it cannot be used with this service.
Can anyone help with what could be the problem and how to go about solving it?

Hi! Welcome to Nokia Support Discussions.
In regards to your concern, the Nokia Music Unlimited subscription can only be used by the original owner of the Comes with music phone. This is because of the one (1) Subscription - 1 IMEI - 1 Nokia Account policy which means that the phone can only recognize the very first Nokia Account activated for the Nokia Music Unlimited subscription.
Cheers.

Does all the n8's have ovi music unlimited option?

i have purchased my mobile on nov 11th of 2010, its music unlimited edtion. but i came to knw thats its a defect piece, and so i was replaced with new handset by NOKIA care, but now the mobile is displaying a message that its not music unlimited edition, even i was not replaced with same coloured n8

To add to greycounciller's post.. even though the versions may be market specific, you must have got the replacement in the same region , hence the issue of market specific should not arise..
I advise you to get it replaced again with the colour of your choice and OVI Music Unlimited.. If you do not get satisfied, Pl. use the 'Contact Us' tab at the top of this page and inform Nokia about the issue..
All the Best..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

How can I buy Ovi Music Unlimited PIN

I want to activate Ovi Music Unlimited. How I can? Whitout to buy Nokia Xpress music phone.
Thank You!

to enjoy OMU, you need to play by the rule - get yourself a phone with OMU. But FYI, Nokia has decided to stop shipping OMU phones in most of the countries that has OMU services rolled out past two years ago.
was: 3310--> N80 v5.0719.0.2--> N82 v31.0.016; now: 5800xm v40
KeN82Ny

Request for ovi music unlimited download song

My Mobile IMEI number is this ***************** and the model is nokia 500.I would like to use the ovi music unlimited I dont have my original PIN with me , I would request a new PIN, please provide one.

This being a User-to-User forum, you need to contact Nokia thru' the 'Nokia Support' link at the bottom of this page to get this ..

Download Failed - Ovi Music Unlimited - X6-00

Hi,
I recently purchased X6-00 8GB. I have activated Ovi Music Unlimited on my laptop. But I am unable to download even one song. The download starts and then after 10-50%, the download restarts. Over and over again. After multiple attempts, I get the message 'Download failed'. Really frustrating.
I saw that this type of error is already being discussed, but I could find any solution posted. Can someone please let me know how to resolve this issue?!
Phone: Nokia X6-00 (8GB)
Location: India
Problem: Download of music restarts in between repeatedly and then fails
Thanks,
Niranjan

I have been trying to get a solution for this problem from Nokia through email, but no such luck.
Each conversation is replied by a different executive. Solutions provided are lame, and repeated by each executive. And they simply don't read the mail properly.
In any case, I have found a temporary workaround:
Open Internet Explorer, and go to music.nokia.com
Sign-in with your Nokia account (you may have to set your country the first time)
Search/Browse and find the song you want to download
Click on the download button, and you will get a prompt to install Ovi Music Downloader software the first time
After installing, you can download the songs through your computer without any problem, but there is a catch - you have to connect your Nokia mobile to your computer, and the song gets directly downloaded to your mobile.
Not a complete solution, but it works for me! It does, however, tell me that the problem is not with my net connection or PC or browser or windows media player - the problem is some bug in Nokia Ovi Player!!
Regards,
Niranjan

E7 Ovi Music Unlimited

i've E7, i have a Nokia account, there;s no problem when i tried to download song from my mobile phone. i REPEAT, NO PROBLEM, so i've succes to download song from my mobile phone before and i've play all my song from Ovi Music Unlimited (OMU), BUT after i've upgrade my phone (e7), OMU ask about Voucher to start download.. i need solutions. because i know nokia sell SOLUTION now. i tried to create a new account but still not working, i use my old account still not working. i tried to call 021-52NOKIA and i spek with the guy name Iqbal, and he said that i need to sign in, log in, create account, blablabla, everybody know that need an account to use OVI SERVICE, so his answer is not helping me. So anybody can solve my problem???
many thanks.
MODERATOR'S NOTE: We would like to inform you that we have removed your Email address as it is unwise to publish personal details on forums like this. Thank you for understanding.

You can sign into Ovi with the same details you use here, if the Comes with music licence you have is for a previous handset, then it won't work with the E7, it's the phone that 'comes with music' not the account !!
If your new E7 came with music you should have a licence/key number to activate it, if not you will have to pay for music !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Lost Ovi Music Unlimited subscription after migrat...

Hello
As it seems there are some confusion around to what the experience is when logged in to Ovi Music Unlimited, I have taked some screenshots which I hope illustrate the difference between having an active Ovi Music Unlimited subscription and being a A la carte customer.
If you are still having issues after logging in to your account with not being able to download music for free, please take a screenshot which shows product prices and your username (like image 2 in the document) and contact Nokia Care. Be prepared to send them this screenshot, together with your username and you IMEI number.
http://www.nokia.com/support
Attachments:
Illustration of the difference between OMU and ALC.pdf ‏88 KB

After all the changes Nokia applied to Ovi - that I used to download music only - I lost the list of downloaded music and some credit I had. Could that be restored?
Hugo

N8 Ovi Music Unlimited connection

On monday I bought the Nokia N8 with 6 months Ovi unlimited music downloads. I have ovi player (ver 2.1.11*) and ovi suite (ver 2.2*) installed. I want to activate my unlimited downloads subscription. Ovi player recognises the N8 and can sync music between PC and phone. I have tried all methods for getting unlimited downloads.
To try to connect i start Ovi player and then select 'GET UNLIMITED DOWNLOADS', it then tells me to 'Attach your Ovi Music Unlimited edition mobile' and 'select either Media player, Media transfer'. but still it cannot connect. Strangely at the bottom left corner of the Ovi player display there is a A SMALL KEY ICON - SEE ATTACHED PICTURE FILE. i dont know if this is usual or not.
SOMEONE PLEASE HELP. the pin expires in 2 months time.
Attachments:
ovi_no_connect.JPG ‏72 KB

Check the paperwork that came with your phone. In some countries, the N8 has a different set-up method for Ovi Music Unlimited which has no PIN number.
What country are you in, by the way? Normally the unlimited service is 12 months free downloads.

Ovi music unlimited pin- not available

I recently bought a nokia x6 and the ovi store said that i would be receiving a message that would include my ovi music unlimited download subscription pin but this did NOT happen. i tried working on getting a new pin from the nokia website but that didn't help. can anyone please tell me how to go about it?

You may contact the retailer to inform that you have not received the PIN yet and to arrange for it..
You may try this also..
On the OVI Music site.. Register and Login.. Click ' Activate' tab under OVI Music Unlimited. Click on Can't find PIN.. and then select appropriate option in the following screens...
Recently I have read somewhere on this forum that if the Phone comes with OVI Music Unlimited downloads.. just by connecting the phone to PC / OVI Music player it gets registered...(Though not sure about it...)
Edit : Just read the post that says that the last option did not work..
/t5/Music/Didnt-find-any-pin-or-ovi-music-leaflet/td-p/822663
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Ovi music unlimited Licence expired or missing

I purchased a nokia N8 with a ovi music unlimited package.
Initially everything was fine but some days latter suddenly whenever I download songs through Ovi player and transfer them to Nokia N8, the phone dosent play them and says 'Licence expired or missing. Get new license?' and then each song takes a minute or so to get a new licence key.
Please help somebody..

Its very likely that during repairs the phone must have been reset and the licence is gone with that.. If you can't find other solution, Pl. use the 'Contact Us' tab at the top of this page and along with the Repair Reference No. request for another key..
Have a look at this..
/t5/Ovi-com-Ovi-Store-Ovi-Share-and/how-do-i-get-my-licenses-back/m-p/660348
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Ovi Music Unlimited Subscription Extension

I have 25 GBP of credit in my Ovi Music account, and my Ovi Music Unlimited Subscription ended on Nov.4th. I am trying to extend my subscription for another 6 months (17.99 GBP?) using that 25 GBP credit, and cannot figure out how to. Can anyone help me? Thanks :-)

After all the changes Nokia applied to Ovi - that I used to download music only - I lost the list of downloaded music and some credit I had. Could that be restored?
Hugo

Ovi Music Unlimited does not register

I got an advertisement in Newspaper that nokia is giving unlimited music download with some selected mobiles . So i got an store and bought Nokia 5130 Xpressmusic . In the box I got some manuals and the ovi music unlimited pin.
When I tried to register my Ovi music unlimited service it says "This is not a valid Ovi PIN". Someone please help me ..
Moderator note: e-mail address removed, it is unwise to publish personal contact info on public web forums.

For this you will need to contact the Nokia Care line: 0 (city code) 30303838.
You will need to have the IMEI number of your Nokia device and the PIN number handy when you call, so that the Nokia Care staff can double-check everything.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Nokia n8-00 belle refresh ovi music unlimited down...

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