Nokia N8: Unable to download from Ovi Store

After making the error of trying to install Kaspersky to my N8 and so having to re-format everything to get the phone working again (using #*7370# but not the three fingered salute) almost everything is working ok except Ovi Store. I can get onto the store fine but as soon as I try to download anything it says Download Error in red. If I try to send a text to my phone with the download link, the message never arrives. Ovi verified the number fine (sent the verification text no probs) and even managed to sync somehow. But when I tried to set up the sync by getting the text with the settings, nothing happens.
Can anyone help
Thanks
Adam
PS- I've updated the software for the phone and for Ovi Store so it's completely up to date.

UPDATE
Well I took the general advice and went to my nearest Nokia care centre today. They informed me that there was nothing further they could do as they flashed the firmware twice and still could not reinstall Ovi Store. They recommended that I send the phone to Nokia and that I would be without it for 3 weeks + .
This is quite disgraceful , at least with my iphone it would be repaired on the spot or replaced. I am very annoyed with the total lack of customer care particularly after spending a small fortune on this phone.
Does anyone know if Nokia are going to provide a new update for people in my position ?
Can anyone else who has suffered this difficulty let me know?

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