Nokia N8 unable to play videos.

I've recently been having problems playing any type of video on my N8, including videos recorded from the phone's camera. Basically all it plays is the sound from the video and displays a black screen with the video title and a small picture of broken film. 
I got the phone just before the new year and everything was fine for the first couple of months until this problem showed up. It would play all video's I stuck on there and play recorded video just like it should but I recently had a problem updating some firmware which would keep failing to install. My firmware update history shows an update called 'Videos' that failed but there's no option to redownload the patch. Is this the problem behind me not being able to play videos and is there anything I can do about it?
I've also reinstalled the phones firmware from the Ovi suite but nothing appears to have changed. Also, while my phone was hooked up to the Ovi suite, I synced my contacts to try and update a few numbers in Windows contacts, but my phone now has 2-4 duplicates of each number and the phone will display only the number (not the contact name) of some contacts when they ring me. 
Any help would be greatly appreciated as im starting to lose my rag with this bloody phone.
Thanks

The only thing I could think of would be a hard reset. But this will remove many things from your device. 
Back up all your files before you attempt it.
640K Should be enough for everybody
El_Loco Nokia Video Blog

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