Nokia n8 update time

seems to me nokia's hardware designers are at the top of their game, while their software engineers are trained to school boy level. Why on earth are we getting upgrades for subtitles when the phone has been buggy for months. Where is the priority! The market capitalization of nokia makes it one of the world's top companies, with substantial income. A company like this should take days and weeks to fix bugs not months.
If i were a shareholder id be demanding a new software team.

rooster1 wrote:
mikwag wrote:
rooster1 wrote:
But surely if the testing process really was so complex, then we wouldn't have all these problems in the first place...
I hope Nokia have learnt some seriously fundamental lessons from the launch of the N8. They won't however actually feel the pain of this whole fiasco for some time until we're due to renew our handsets...
R
Whilst I understand your position, I will exclude myself from your 'we'.  Whether it is because I have a simfree Nokia-supplied N8 unencumbered by crapware installed by the operators or not, I have few of the seemingly critical issues reported on these forums. I do have some annoyances with the Ui, but am happy to await firmware updates to improve these over time, as I think the N8 hardware is superb, and am very happy with it.  So, for me, the N8 has in no way put me off Nokia.  Rather the reverse.  It proves handsdown that Nokia are capable of engineering the best devices in the world, and I believe we will see this trend accelerate.
Fair comments MikWag. You're clearly well into your N8. The main issue I have with the handset is its inability to be used as a phone. I like many others have problems with the proximity sensor where calls are put on hold or ended by the screen being in contact with my cheek. I don't think it's asking too much for the handset to be capable of making calls. My first mobile 16 years ago did it perfectly well. This is my second N8 handset because the first died after 3 days and wouldn't charge. The naff music player I can live with as I have an iPod which Nokia have failed miserably at copying. Are you saying that as yours is SIM free these issues are network specific? If so, many of us on this forum should be posting elsewhere. Selling futures by promising upgrades etc is unnacceptable. The product clearly hasn't been through sufficient testing.
R
Hi Rooster - don't think I am unsympathetic to your problems - it is very frustrating to have the sort of problems you are having.  However I have had no such problems, and on visiting a phone outlet in my Tesco store recently I was told by them that they had shifted a lot of N8s and had none returned.  Perhaps they went back to Nokia ....? Nor am I pointing the finger at the networks, for loading the phones with crapware, although as an ex-IT guy, I can't see that that would AVOID issues, especially when some of them disable features on the phone and various other things.  I am just saying that it is curious that I have had none of these problems, and I know of at least one other guy who reloaded the firmware having unlocked his phone, and it appeared to remove the problems he was having.  I should add that this is NOT a route I would recommend - if you buy their phone then you must put up with them meddling with it - part of the contract.  That is why, after previous experiences, I went for a sim-free N8 bought direct from Nokia.  That having been said, Nokia have admitted that some of the N8s shipped DID have problems and it seems you may have had 2 of these - if so, you have been very unlucky.  It doesn't stop the N8, as far as I am concerned, being a great bit of kit that I have no problems with, and yes, I am even beginning to really love it.  As the most voluble people (no criticism of you personally) are understandably likely to be those with problems, then forums like these CAN give a very one-sided view - that all N8s are **bleep**.  I just wanted to redress the balance a bit.  From where I sit, I am very happy with mine.  I hope you get your problems sorted soon, and that you hang on in there long enough for the upcoming firmware updates.  The potential is for this phone, with better firmware, to be a real winner all round.
My current phone - Samsung Galaxy Note

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