Nokia n8 USB connection lost

when everything was working fine and smooth,
today i lost my N8's connectivity all of a sudden
it wont connect to any mode, not PC suite, mass transfer etc
all i get displayed by windows is" the USB device is malfunctioned"
i checked with different PC, different cables
uninstalled PC suite and every single piece of Nokia from my pc
still problem persist
any help??
PS: i got charging popup when i connect n8 by usb cable!!
*note; removed mention of tool not available to general public.

Hi sid88840,
In order to fix this isue, I would suggest you to perform a hard reset. First of all, back up your data using Nokia Suite (Tools > Back up). Once your data is fully backed up, type *#7370# on the keypad. Default lock code is 12345.
The hard reset will dellete all your personal information, that's why a back up is very important.
Alternatively, you may also check for updates on Nokia Suite (by going to Tools > Updates).
If the problem persists, I would invite you to visit your local Nokia care point to get the phone checked, If it needs a repair, it could be done there.
Hope this helps.
Regards,
Pfrancoise
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

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