Nokia N900 - Broken part - charge input

Hi, hoping someone can help me please.
I'm not very good at explaining things technically.. Last night my Nokia N900 wouldn't charge. When I took the charger out of the port, something from inside the phone came out with the charger.
I bought my phone from the Nokia Store in Manchester, contract via Vodafone. The exact same thing happened to my boyfriends phone (same phone, same contract - we bought them from the same shop on the same day), he phoned Vodafone - someone came to his house and swapped the phone.
I phoned Vodafone and they said because I bought the phone from the Nokia Shop I would need to get it fixed via Nokia (despite my boyfriend getting his sorted via Vodafone?)
I called Nokia Customer Care, to be brutally honest I couldn't understand what they were telling me. It was a very bad line and there seemed to be a language barrier. So I then phoned the Nokia Store in Manchester. I explained what happened to my phone, they said it has been quite common and will be covered under warrant. They told me to contact a Nokia Repair Centre near me.
I phoned a local repair centre who near enough said it was my fault why this had happened and that it sounds as though it wouldn't be covered by warrantly. He would need to see what's happened to the phone to determine, however it's a good 45 minutes drive from my house, I'm hesitant in driving for an hour & half to be told it's not covered by warranty.
I'm wondering if anyone else has experienced this fault and how they went about getting it repaired. It's just going round in circles now
Thanks,
Pia

Hey Pia
Thats sad. The thing which came out with the charger was USB from the hardware.
And Yes, its been common problem with some batches of N900. Initially it was not covered by warranty but now it is. I guess your Nokia care is not aware of this. Here is the statement from nokia.
We are aware of reports that under certain conditions, the micro-USB port of a very limited amount of Nokia N900 devices can be detached. Product quality is of utmost importance to Nokia and we are investigating this issue further. Consumers who experience this issue should contact their local Nokia customer care. The same warranty applies to the Nokia N900 as with any other Nokia device. We apologize for any inconvenience this may cause.
If still this doesn't help you. you can go to your local Nokia website>contact us
For UK
Call or email Nokia Care
Nokia Care
Call +44 (0) 845 0455555
Mon-Fri 9 am - 7 pm (except bank and public holidays)
Hopefully this helps you.
Owned Nokia 5110, Nokia 8210, Nokia 8250, Nokia 6610, Nokia 6820, Nokia 9500, Nokia E50, Nokia 8800 , Nokia E71, Nokia N91 4 GB, Nokia N95, Nokia N95 8GB, Nokia N97, iPhone 3GS & finally Nokia N900,Nokia X6, Nokia E55, BB BOLD 9700, iphone 4, Nokia N8; BB Pearl 9100, HTC Legend, & Now Nokia N9. (N900 is the Best)

Similar Messages

Nokia n900 in my hand

hi :
i have Nokia n900 in my hand , it is amazing , fast
let me if u guys have question regarding phone...

My first impressions:
picked up from the flagship store in regent st on Sumday and had to take the kids shopping for pressies so couldnd play with it for a good few hours until i got back home.... very frustrating .) i did take a peak and was suprised at how small the phone looks 'in the flesh' keyboard is nice and compact but could pose probs for people with fat fingers.
if you place on top of an iphone its almost exactly the same size. just a lot thicker.
screen is stunning when you spark it up for the first time and the browser blows any device of this class out of the waterby a wide margin. im writimg this review on my device whilst in bed .) excuse any typos....
i did a lot of research before parting with my money and there was a lot of internet chat about battery life. the first two charge cycles gave me resonable performance and now i can easily get a day of pretty heavy use from 8am until 1900.. wont go into my usage but battery aint an issue for a device of this class and as we are only on public firmware release 1 it can only get better.
after the excitement of powering on subsided i felt a bit dissapointed' especially seeing it cost me 500 quid. this lasted a day. it takes a bit of getting used to the interface and then it all starts to come together. yes there are a few interface issues that need sorting. my main gripe at he mo is currently no mail4exchange support for 2k3 but that can be sorted and the maemo boys are looking into it.
compared to previous handset releases this one seems to have gone very well if you take into account this is the first maemo device that nokia have released that is also a phone.i like to call it a hybrid
i can now say im loving it and my netbook is now gathering dust. i can browse the internet whist watching tv with the wife and its just as good as a netbook but a lot more portable!!
camera up to normal nokia high standards geotagging works well for me. very fast plus like the tagging of images for searching large albums. im also loving the customisation possibilities of the whole desktop. once i got the hang of the phone i spent 6 hrs adding and moving stuff about so everything i use daily is a click away.
once mfe is running contact calandar sync will be good. done an initial sync through the suite and the calandar\contacts diisplay is first class. possibly due to the nice screen res. it all fits on nicely and the calandar month view is so much better than on my bb. looks similar to outlook
x terminal aint too bad for the more advanced users. i set font to green with black background for a nice retro look. much better than the default! font size can also be reduced due to the nice screen so u can see a lot more text and its still clear
reckon in the next few days ill have more to say but the device defiately grows on you the more you discover..

Can I reclaim the broken part, that was changed, from Apple store?

Hello All,
I am an apple customer since 11 years and for the first time, I am sad to say, I had the worst experience at the Apple Store Fiordaliso in Milan, Italy.
I have had problems with my screen (zig-zag and then at restart white screen), which was not exactly the best timing in the middle of Fashion Week work etc... so I took the computer to the apple store Fiordaliso to check it out. The first guy (lets call him Mario) runs a diagnostic on it which looks like the attached image below, where I saw that the RAM the HDD the CHARGING and maybe THE BATTERY might have issues.
Then Mario tells me its the motherboard. Hm... but not according to the diagnostics. So when he leaves I catch another guy (call him Luigi) and he runs the diagnosics again, comes up with the same result and tells me the RAM is fine, its just not apple RAM but accepted, the HDD might be the issue and probably its electricity supply. I ask him if he is sure if its not the motherboard, and Luigi says, that no, he doesnt think so. his solution would have costed me 38€ plus tax. What Mario told me costed 487€... I liked Luigi more...
Anyway, My computer was taken in by Luigi for repair. But later in the evening Mario calls me and says he has detected the issue and will change the motherboard. I asked him about what happened with Luigi's diagnosis??? He says he ran a test again and its the motherboard. Having no choice, since I needed the computer ASAP, I told him okay, but I want the broken motherboard back! He says ok and hangs up.
Today I went to the Apple Store Fiordaliso to pick up the computer. And Mario came out, gave me the computer and the bil but no broken part. When I asked him where is it, he started to say this and that, that APPLE CANT GIVE BACK THE BROKEN PIECE BECAUSE IT IS THEIR POLICY. After a long italian (means pointless) argument, Mario tells me that he cn change the parts back as they were NOW and give me back the computer as it was. I said, no I simply want the piece, thats all. I have asked for the manager, who told me the same thing and repeated it about 10 times. eventually I told them "okay, guys this is weird, just show me the piece then and I leave". By then MArio has disappeared entirelly, not to be seen again and the manager left me as well, waiting for about 30 minutes, then I caught him when he finally reappeared for a second. He called a technician (at this point I didnt believe even their questions nor gender). This technician (lets call him Benito) starts very smooth, repeats the EXACT same sentences I have heard so far until the point when he said, I cant have the broken part back because it is already in China for refurbishing. I asked him, how is that possible, since Mario told me only an hour before that he can change it back right now, no exlanation just loud talks and HE is getting agressive, to the point that he reaches over the table, takes my computer away and says, that I have two options: I pay and leave with the co puter or the computer stays. I kind lost it right there and took the computer back, when a civil policeman standing behid us and watching the story, intervened. Luckily he found it weird hiself, but of course he didnt make much difference at the end. I have agreed to pay the 478€ and tried to force some kind of an agreement out of the italians, but no use. I needed my computer back desperately...
As a last word the policeman forced Benito to at least give me some point which I could prove to myself that the switch has been done. Benito said, if my home wireless network does not recognises my computer then they have done they job properly and the motherboard has been changed.
Now I am home. My home internet connected automatically...
Anyone has any idea what can I do about it now??? How can I find out what are (were) the original parts of my computer? Can or would Apple help me with this issue?? I have never had any problems with Apple but this was extreme and I feel totally just laughed in the face.
Thanks for the help in advance
cheers
Adam

You will have to restore the new iPhone to erase all the data that is still on it. Usually, the seller does this before the transaction. But after you restore the iPhone, you will be able to use it as if you bought it from apple that same day.
Try arranging a meeting with the seller before paying though, just to be sure the thing works fine. If it works fine for him, it will work just as good for you.

Brand new Nokia N900 ceases just after half a day ...

I recieved the new Nokia N900 as an upgrade. It crashed few time opening emails, however restarted automatically. Later on it crashed on ovi map (pre installed). I tried rebooting after taking the taking the battery out and putting it back in - no joy! I tried startgin without the sim card -still the same problem - it starts with the Nokia banner and then 5 flashing dots... that's it.
I have used Nokia for over 10 years, I never experienced this from Nokia.
I think N900 is still 'Work in Progress', am not sure if it is fully tested yet!!

you need this thread!
/discussions/board/message?board.id=maemo&thread.id=1799
This is a known problem.. And I'll be brief here since there are lots of posts about it..
A bug in the firmware causes some devices to reboot.. Your's is an unluck one.. There is a permanent fix in an up and coming firmware release (not the one released today.. but soon) but in the mean time we have a work around..
you have two problems.. first getting your device booting..
Each time your device randomly rebooted itself, it increased a counter.. when this counter reached its upper limit (17 reboots) the device will STOP booting.. as yours has.. To reset this limit you need to manually restart your phone.. use the power button to turn it off.. use the power button to turn it on and the counter goes back to zero..
problem is, your device has already reached the limit so we need to trick it into going back to zero..
The easiest option may not work for you.. but it is fairly simple..
Take the battery out.. plug your phone into your computer.. put the battery back in.. allow the phone to boot..
If that doesn't work, you'll need to use the longer process detailed in the link above.. Read the first post carefully and see the section:
REPAIRING A DEVICE THAT NO LONGER BOOTS
If your device won't boot and won't respond to flasher.. the battery could be flat.. you MUST charge the battery to get your device booting. To do this you'll need to find someone with a Nokia N900, 5800 or 5230 handset since they all use the same battery.. If you device won't boot, it won't charge..
Ok, assuming these instructions have helped your device boot, you need to implement the patch to stop it rebooting..
Open this URL in your phone
http://chris.intrepid.cx/N900/fix
Click and INSTALL the first link.. when you click the first link select open..you'll be taken to app manager and you must proceed with the install
Go back to the browser and click and SAVE the second link.. Save the file in the documents folder of your device..
now, open an Xterminal and type these two commands exactly.. remember they are case sensative:
sudo gainroot
sh MyDocs/.documents/fixpm.sh enable
Reboot your device once more and you should hopefully have a happy N900!
Any problems refer to the first link in this post... and post and questions in that thread..

Feedback on nokia n900

hi i live in trinidad and have recently bought the NOKIA N900 and realized that when i am speaking to someone on a voicecall the person on the recieving end (or whom i am speaking to) gets a serious feedback. this happens evrytime i talk normal on the phone and i does always hav 2 use a headset in order for the person to not get or hear dat feedback..
as a concern customer i would like to know exactly wat can i do or how or if u all at nokia can help me to resolve this problem so i can be able to use my nokia n900 handset comfortably witout havin to wory bout d other person getin any feedback o always havin to rush 4 a headset wen i hav 2 answer my phone o call someone.????
hope u can help
thank you in advance..
ramkissoon_01

feedback is basically a sound loop you get when your output and input affect eachother, so chances are its not that which means its probably a faulty mic, if its only happening every so often it could be a problem with your network or local cell tower
if it happens everytime i'd send it for a repair

Nokia N900 auto off after 15 minutes

Nokia N900 auto off after 15 minutes. I am also reflash my mobile but problem is not solve please help me

More information..
Does it happen when it is plugged into a charger?
What is the battery level?
Are you using the battery that came with the phone?
Are you using a different battery?
Have you "over clocked"?
Does it power off when you are actively using the phone?
Does it power off only when the phone is idle and untouched?
What happens if you run this command in the terminal application?
cat /proc/bootreason

Nokia N900 Rebooting after droping it...

hello i have accidentally dropped my nokia n900 on the floor from about 1 meter high. The battery didn't come out but the back cover was removed and the phone turned off...
i then turned it on, the nokia logo appeared and then a black screen then the phone rebooted and it kept rebooting about 17 times then it gave me System Malfunction. System shutdown in 10 secs.
I removed the battery and the sim card and i still got this problem...
then when i came home i tried the R&D mode but it didnt fix the phone it kept rebooting even in the R&D mode...
so what do you think is this a software problem or a hardware problem?
i sent it to nokia today they told me to wait about 3 days to check if it is a software problem...
please tell me what you think the problem is as i am worried !
Thank you

ooooh.. I'm way off this evening..
It could be anything..
Remember, the N900 has two flash units.. the first is small and very fast (256meg) which contains the core OS..
The other is like an SD card and is 32gig and contains part of the OS
Some users reported their devices failed and couldn't see the 32gig storage.. this causes all sorts of problems, failure to boot has been seen, failure to reflash is another.. general flakieness..
If any of the components has failed, it might stop the device booting..
The OS is remarkably intolerant of hardware failures.. but since there are practically no serviceable parts in the device it doesn't seem to matter..
Point is, it is very unlikely to be a software fault.. I detest the test centers attitude..
"It could be a software fault"
then flash the device.. if it can't be flashed, its a hardware fault.. Infact no repair center would look at a modified, used OS.. A phone that has been messed with is very likely to have software problems.. what did the user do? delete some vital system file?!
But still...
if it can be flashed and STILL doesn't work, then the software is stock and it is essentially fresh-out-of-the-box meaning it has to be a hardware failure otherwise there is a flaw in the OS that could affect any brand new fresh device..
it should be a 2 minute job to diagnose as "hardware"
Point is, R&D mode does sometimes allow a faulty phone to boot and give you a chance to find out which hardware is playing up.. but if it still isn't booting I'd be hearing "my hardware is duff"

My nokia n900 freez plz help

my new replacement by nokia n900 works fine since yestredy, this morning when i was on facebook browsing all of surdon my phone freez .now no option to go back, i switch off. and restart, with and without sim, its main screen comes but when i press any icon or menue nothing happen . plz help what should i do? thanks
Solved!
Go to Solution.

So so you still got that prob..? anyway don't worry about the warranty. And font be afraid to flash your device. its easy
This is for a windows PC
1) Download the flashing software
Maemo flasher 3.5
http://tablets-dev.nokia.com/maemo-dev-env-downloads.php
2) Download the image file
Download the global PR 1.3 image.
RX-51_2009SE_20.2010.36-2_PR_COMBINED_MR0_ARM.bin
http://tablets-dev.nokia.com/nokia_N900.php
3) Install maemo flasher 3.5 to your PC
Then open the folder that youve installed maemoflasher 3.5 and ,copy the image file to that folder.
4) After that,,,
Charge your battery to 100%
Turn off your device
slide out your keyboard and press and hold " u "button
Connect your device to your PC via USB cable
(back light wont be turned on. But you'll be able to see a freezed nokia logo)
after that you can stop holding U button
Then launch maemo flasher
Type,
flasher-3.5 -F RX-51_2009SE_20.2010.36-2_PR_COMBINED_MR0_ARM.bin -f -R
Hit enter!
Done! I'll take about 2 mins to flash your OS!
Click the star if this helps you
Click the star if this helps you (",)
If this is your answer, please do not forget to click "Accept as solution" (",)

Nokia N900 et la langue Française

I can not find or find information for my Nokia N900
on the GPS, all my options are FRENCH, street names are in French but the main box is in Dutch
I live in Belgium (French) and therefore unusable .. who can help me I updated 3-2010-02-8 but no change on my problem
je ne trouve pas ou trouver les renseignement pour mon NOKIA n900
concerne la partie GPS, toutes mes options sont FRANçAISE , le nom des rues est en Français mais l'encadré principal est en Néerlandais
j'habite en Belgique (Francophone) et donc inutilisable.. qui peut m'aider j'ai mis a jour 3-2010-02-8 mais aucun changement sur mon problème

Hey,
Wht's Nokia OVI Suite's role related to your post? Talking abt Ovi Maps?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia N900 GPS

Hi,
I need answer of following 3 basic questions.
1. Do i need to pay for using GPS or downloading maps for Nokia N900
2. If my SIM card do not have internet enabled can i still use GPS in Nokia N900
3. What is OVI maps?

Hi patilmmilind
1) Without use of Assisted GPS requiring a network connection (+cost) position acquisition will be quite feeble, but no charge for downloading maps via PC.
2) See above, probably wait ages to establish position though.
3) If you mean http://maps.ovi.com/?p=1 unfortunately not compatible with N900.
Happy to have helped forum in a small way with a Support Ratio = 37.0

I have questions about Nokia N900..can any one ans...

any one know if nokia n900 will support N-gage games or not and does it have good and fast responsive touch screen as that in Iphone or not and will it have Scratch-resistant surface or not and will it support Multi-touch input method ??
I konw that this mobile still not present in markets yet but if any one know answers to these questions so plz answer them..Thanks

tito_66 wrote:
thanks everybody for your answers..but what do you mean cpitchford by Maemo 6 ,is this update to Maemo 5 or it is separate Maemo edition for devices which will come after N900 ??
Maemo 6 (aka Harmattan) is the next maemo OS (think XP to Vista) There isn't any firm guarantee it will run on the N900, but it is due out 2011 by which time the N900 will be quite old in phone terms.
DRM is something Nokia seems to love. They back Microsofts DRM heavy media formats (wma, wmv), they use DRM to manage their games, they use DRM to manage the ring tones on the devices!! Even Nokia music store sells music with DRM (how 2007 of them!! Seriously, DRM on music downloads?? *YAWN* get with the times, Nokia, please!! I can't sync my phone with Nokia music as it copies every track every time I connect my phone and your technical support haven't given me any assistence, so WHY would I pain myself further by using your DRM heavy online music store!?!)
DRM requires kernel (and potentially hardware) level intervention. Maemo traditionally uses a fairly stock Linux kernel and as such DRM doesn't really feature that much..if you have "root" access on the device you could potentially fairly easily circumvent it.. (why? to gain access to stuff you already own?)
To overcome the issues, DRM needs to be fixed into the kernel OR factor in other DRM hardware. It may come on the N900 already, dunno, haven't seen it yet.. but if not I don't think we're going to see it before Maemo6
In terms for future proofing..
The N810, announced end of 2007, ran OS2008 (maemo 4) which is already end of life.. under 2 years later..
To answer your question, Maemo 6 will be for future devices and *may* be available for the N900..
Don't get me wrong, though.. I don't see this as a problem.. I've owned a 770, N800 and N810 and I will own an N900 when its out.. each time the hardware got a lot better.. more RAM, camera, keyboard, CPU..

Nokia N900 USB connection Problem

Hi,
Nokia N900 USB connection Problem.
I am very embarrassed to admit this but.......
I removed something (I cannot remember what) and now when I connect my Nokia N900 to my pc using the data cable it starts charging only.
Previously I could choose between "mass storage" mode and "PC Suite" mode.
Now I cannot access any files on my phone from my PC.
can anyone help please?
Thank you in advance.

Problem Solved!!
I had unckecked USB status menu in the powatool app.

My Nokia N900

Need some help here, i took my sim out of my n900 and put it in another mobile, after i put my sim back in my mobile it wont turn on or charge. When i plug the charger in the orange light just flashes an goes off. Any ideas why its doing this?

Roris wrote:
Good Morning Everyone,
I recently purchased a new Nokia N900 from eBay .....but now the tilting of the phone to activate the dialer no longer works,
the FM transmitter doesn't work (doesn't seem to exist?)
The lights for the physical keyboard don't work at all.
The facebook app doesn't allow log in
New to you or described by Ebay seller as new since would only expect to find re-furbished devices.
Dialler should open if rotating from landscape to portrait.
With reference to FM transmitter it could either be regionally disabled, but also make sure no USB cable is attached.
See this resource:http://discussions.nokia.com/t5/Maemo-and-MeeGo-Devices/Top-12-Maemo-N900-Issues-amp-Fixes/m-p/75578...
Consider looking at CSSU:http://wiki.maemo.org/Community_SSU
Happy to have helped forum with a Support Ratio = 42.5

Custom Ringtone for your Contacts on Nokia N900

Hey guys,
Its great to know that We got Nokia N900 in India now.
Many of people searching for custom ringtone for their contacts. I have installed app for it and worked great, here is the screen of how to do it.
1-goto app manager and download Ringtino app ( name specified in attached screen )
2-goto contact and click on title not edit contact, u will get " custom Ringtone " as like my screen.
Let me know if anything needed.
my other post
/t5/Maemo-Devices/Nokia-N900-works-in-India/m-p/658528#M7963
Rasu
Pallipalayam
Attachments:
Screenshot-20100719-110252.png ‏50 KB
Screenshot-20100719-111207.png ‏79 KB
Screenshot-20100719-111256.png ‏56 KB

works great now. you should be fine.
@elie
nice new avatar...

Sir please help me ...... my browser not showing downloads my mobile nokia n900 after tap on downloading option ????? thanks in advance..

my mobile model is nokia n900 and os is maemo 5

I dont think firefox is available for maemo 5 (linux based)
refer to
* [[Will Firefox work on my mobile device?]]
article for more.

Nokia N900 - Broken part - charge input

Similar Messages

Maybe you are looking for