Nokia N95 8GB data counter accuracy + T-Mobile (UK...

Hi.
I have the 10GB per month web 'n' walk max package.
I use the Nokia N95 8GB as a modem for my computer as I do not have a land line.
I reset the Nokia's data counter (uploaded and downloaded totals) on the 1st of each month.
Since T-Mobile changed the service about 3 months ago I receive text warnings when I reach 80% of the fair use policy (i.e. 8GB) and a text if I hit 100% (i.e. 10GB). If I hit 10GB I am told that I will still be able to surf but not download at peak times.
There seems to be a big difference between what T-Mobile claim I have used and what the phone's counter shows. This month, for example, I have received the 80% warning but my phone only shows a total (up & down) of 6.3GB, 1.7GB difference.... quite large I feel! Last month I received a text telling me i had hit 100% but my phone only counted 8GB total.
When I contacted tech support they checked the system and came up with different figures. The 1st system which I believe is the same one customers can access by logging into t-mobile.co.uk and downloading the unbilled data usage figures gave about 8.7GB total. This system until very recently used to crash if you attempted to download the internet usage and had used a few gigs of data... useful. The support person then checked a second system which gave a total of 9GB. However these two different systems are not the ones that generate the warnings and also the cut-off (or rather reduced surfing restriction) texts. So T-Mobile have at least 3 systems.
So I have some obvious issues. T-Mobile have now stated that the data counter in the phone will not be that accurate and will miss some data, implying it is to do with counting compressed data rather than uncompressed. I disagree. The phone counter will surely count all 1s and 0s coming through it regardless of what they are. At this point I made the analogy to my electricity supply... the meter is in my house, that is the device by which I and my provider go by. They do not have a meter at the power station end. They bill me for what comes into my house at my front door and not what is sent out. That is the most accurate method for the customer.
I wonder what Nokia would say if T-Mobile inform customers that their hardware can not add up?
I believe there is a trading standards issue looming here as I do not believe I am getting what I pay for. At best appears to be 90% use. Whilst it is true they do not cut me off entirely if I exceed the 10GB, they are not letting me even reach that point. I seems similar to the current issues surrounding quoted broadband maximum speeds and actual obtainable speeds.
So has anyone had similar problems and disagreements about the fair use policy? Does anyone have any information / ideas about the Nokia data counter accuracy?
I am on the verge of contacting trading standards and any other suitable body about this.
Many thanks.

Thanks for replying.
If you are right, and as you say "I'm guessing", your butcher's analogy seems a good one. I know that the full data packet is not just the actual data but has the header attached (which I think can be up to 60 bytes?) but assumed that only the size of the contents would be counted not the wrapping. I wonder if this is what is actually going on. It would seem extremely unfair if it is especially as it can make a good gigaybte or more difference.
T-Mobile do not provide a reliable method to keep an eye on what is being used so what chance do I have? I still come back to my electricity supply analogy which I would say is similar to yours. My electricity supplier doesn't charge me for any electrical losses that occur between my front door and the power station (well not obviously anyway).
T-Mobile don't provide any software if you use the phone as a modem (unlike their web 'n' walk software if you use their USB dongle) and suggest you find software on the net to monitor your usage. However all the software I have tried seems to have limitations as to what type of data it can and can't monitor so is less than accurate and all have crashed at times and lost the running totals. The only accurate tool in my hands seems to be the phone itself.
Surely the customers shouldn't have to worry about transmission specifics, without those the net wouldn't work at all so how can they be charged for? Customers I guess would only want to pay for the actual data they are using. If I download a 1MB file I only want to pay for 1MB. Will the TV license people start charging extra for digital TV as the data is sent in packets?
Hmmph!
Thanks.

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Nokia N95 8GB Album Art and Album Folders Issue

I have been hunting for for a resolution for two issues with the N95 8GB Media Player all over the web.
1. Adding artwork (CD Covers) to audio tracks (or albums) seems to be at best hit and miss. Most of the time it just does not work.
2. Deleting an album delete all the tracks but deleting the album folder seems almost impossible.
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NOTES:
To get Nokia Music Manager 2.0 I uninstalled the version of Nokia Phone Suite that came with my phone and went to
http://europe.nokia.com/A4144905I (or seach Google for "nokia phone suite"
I chose the N95 8GB downloaded and installed. At some point shortly after install Phone Suite informed me that there were updates available and Nokia Music Manager 2.0 was one of these.
I was originaly using this and suffered all the problems you guys have. After searching the web and finding no solution I decided to do some experimenting.
Hope all this helps.
PS If you need to delete all your legacy album folders, this is the fix I found on this same site. You can do this at any time.
1. Enable the option to be able to see Hidden Files and Folders in your Windows Explorer.
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3. If you have selected Show Hidden Files and Folders (see 1) you should see a folder called Private.
4. In the Private folder you need to delete the contednts of three folders
\private\101FFC31 (mpxv1.mpd and pcv5.mpd)
\private\101f8857\Cache
\private\101ffca9
In all the 3 folders delete all the files Not the FOLDER
Next time you restart the music player it will rebuild the indexes without the deleted albums folders.
Hope this helps someone. It restored my sanity.

Album Art
Basically there are two methods
Method 1.
You do it on the phone. Load the album art pictures to the memory card. (Must be JPEG NOT BMP)
Load also the music files.
Open Music application in the phone. Open an album then select Options->Album art then Options-> Add, browse for the picture and select Ok.
Repeat for each ALBUM
Method 2.
You do it on the PC.
Get a Tag editing software like Tag&Rename, WINAMP, etc.
Edit the files Metadata to include Album Art picutres (again they should be jpeg and also they should be set as Cover Front).
Transfer the files that have Album Art using File transfer (usb mass storage) don't use MTP or PC Suite as these methods may convert the files and Album Art will be lost.
Or you can continue using your Method
Message Edited by el_loco on 04-Feb-2008 10:44 PM
640K Should be enough for everybody
El_Loco Nokia Video Blog

I like to know how to User a Nokia N95 8GB, as GPS...

Hiya Everyone,
I had download a great app called KISMAC Trunk for MAC OS X 10.5, within the app it has a GPS map, but i cannot work out how, by using my Nokia N95 8GB phone, as a GPS receiver, i can see that the N95 is getting singles from the satellites, but i would like to know if there is or is not, away for the GPS data to be able to be used by KISMAC software?
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*nod@scoobyman*
and i can report success with [ http://www.symarctic.com/beta/static.php?page=extgps_download ]
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goodluck,
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N95-1 ---> N97-NAM ---> N900 ---> E7-00 + N900 (I use them both)
(N95 was pretty good, N97 had potential but utterly failed to deliver, N900 is absurdly good. Those of you wondering, "should I try N900/Maemo/MeeGo"? The answer is a resounding YES)

Nokia N95 8GB and Windows 7 Home Premium Dutch

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Dude i think u just spoke french!
Sorry to say that i didnt get a word that you said.
I assume you have upgraded to windows 7 and are unable to use or install nokia pc suite.
First of all it aint nokia's fault that windows 7 came after they had uploaded the setup.
All you need to do is download the pc suite to you computer or laptop or whatever it is ... then right click on the setup and click compatibility mode nd just keep pressing next next next.
Im sure your pc suite will be installed then and you will be able to use your computer to transfer everything to and from the phone..
Have fun and lemme know if it worked.
Chances of workin = 101% because im on windows 7 aswell

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Ok so been using the Nokia N95 8gb phone for about a week now and noticed that there is a tendency for the phone to freeze for up to 10 seconds like when opening other things such as Inbox etc. The problems mainly occur when the phone is slid shut, then when resliding the phone open the phone freezes or sometimes screen stays black until battery is taken out!
When the phone is slid shut sometimes the screen goes fuzzy in places aswell like a TV with no reception. The text and theme on the phone sometimes goes a dodgy colour aswell like a negative photo and sometimes even goes back to front and the wrong way round?? Anyone else had similar problems or knows what this is??

Its unlikely to have the same issue after doing a software upgrade, it could be some application on your memory card or the simcard .
You may try the steps below
- A soft reset by keying in *#7780# when on standby - This will not delete any data but will restore all the settings back to default.
If that does not help then you may wanna try doing a hard reset by keying in *#7370# when on standby - This will reformat the phone. DO NOT FORGET TO DO A BACK UP AS THIS WILL ERASE YOUR ENTIRE PHONE MEMORY.
The security code by default is 12345
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Mark me a KUDOS if this has helped...

Nokia N95 8gb Nokia maps problem and comparing E61...

Hi everyone,
I have a nokia n95 8gb, i cant use the gps sistem of the nokia maps program without using the bluetooth, internet or Wifi(if i use it, the marker on the map is a square. In other words, i cant use it like a tom tom, but a friend of mine has the nokia E61i and he can find himself with his mobil (it comes out in a red dot) and he doesnt have to use the wifi or bluetooth, or anything else like a tom tom. If somebody knows why please tell me and if it changes or anything i live in barcelona.
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06-Nov-2008 11:29 PM
nalbarracin wrote:
Hi everyone,
I have a nokia n95 8gb, i cant use the gps sistem of the nokia maps program without using the bluetooth, internet or Wifi(if i use it, the marker on the map is a square. In other words, i cant use it like a tom tom, but a friend of mine has the nokia E61i and he can find himself with his mobil (it comes out in a red dot) and he doesnt have to use the wifi or bluetooth, or anything else like a tom tom. If somebody knows why please tell me and if it changes or anything i live in barcelona.
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Hi Nick,
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DOS.

Nokia N95 8GB updates?

Should be receiving my nokia n95 8gb tomorrow
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The firmware will be fully up to date as there isn't any updates yet.
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Nokia Care details are in this link..
http://www.techvibes.com/company-directory/nokia-canada
You may try upgrading / re-installing the firmware..
1. Download and install the latest version of OVI Suite from
http://europe.nokia.com/support/download-software/nokia-ovi-suite
2. Connect the phone to PC using the USB Cable (Suite Mode)
3. Open the OVI Suite
4. First take a Back-up of the phone (Tools-->Back-up).. as you may tend to lose data during the process..
5. Tools -->Software updates .. and follow instructions
Note : During the updates the phone may switch OFF.. do not worry.. It will switch ON on its own.Ignore any warnings you see in Windows Task bar.. Even when you see the update is complete.. do not disconnect the phone till it switches ON again...
Hopefully the problem should get sorted by now.. Restore your data (Tools-->Restore)
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Nokia n95 8gb can't find gps satellite in uae

Hello
I just bought nokia n95 8gb, but when I wanted to use the maps it never find a satellite connection I tried every thing I even give it to the shop for fixing the issue but nothing the shop did a reprogramming but also nothing it want work so any help plsssss, and did nokia close them satellite or what LOL cause it's killing me and I really need it, to use maps for almost every day cause I'm new to the area I'm living in today plssss any help
Solved!
Go to Solution.

asimaskir wrote:
I even give it to the shop for fixing the issue but nothing the shop did a reprogramming
All existing ephemeris GPS data would be lost by software re-installation so as farby points out initial positional fix may take up to 30 minutes.
Also check to see whether device has Ovi Maps v3.01 now installed as not part of firmware:
http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n95-8...
Happy to have helped forum with a Support Ratio = 42.5

Nokia N95 8GB - Mail4Exchange: "System error.Try a...

Good morning. We currently have 3 Nokia N95 8GB within the company that use Mail for exchange 2.3. One of the handsets suddenly started to receive the above error on synchronising. The other 2 handsets are working perfectly and i have done a software upgrade on the handset causing problems and re-installed mail for exchange and done a full synch. But still i am receiving the same error message. Please can you assist as it is causing difficulty for our member of staff who has now lost this facility.

It sounds as if that staff members phone has become corrupt, has he/she installed any files recently that were not approved for use by Nokia?
The only sure way to cure this would be to do a hard reset on the phone and if possible format the 8GB internal memory.
You can back-up important data such as messages and contacts but if at all possible get rid of the other data as by restoring it later you will just re-install the problem.
Then do this
Try doing a hard reset by following the following steps
1: Back up important data such as contacts, messages etc
2: Turn off the phone
3: Hold down the star *, green phone and number (3) key
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Restore back-up and try phone again, if the problem is still noticeable take it to your nearest Nokia Repair Centre
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Setting up email on Nokia n95 8gb

Can anyone help with my problem. I have an ntl email account which I have set up on my nokia n95 8gb. I am on the vodafone network. I can send email no problem but I cannot receive them on my mobile. I have asked vodafone for help but got no where. They suggested I go to nokia website and use advance settings to configure my phone for ntl email to be set up which I have done. But because i still could't receive emails they then told me to take it to a vodafone store for them to look at which I did, they altered the settings but the problem not able to receive emails is still there. I keep getting asked for my user name and password over and over after I click ok. I have checked they are correct numerous times. Vodafone says its a problem that lies with the nokia handset and ntl !! If the ntl server isn't compatible with the handset how come I can send emails but not receive and how come nokia website gave me a code to configure my phone to set up ntl email using vodafone network. Any advice would be appreciated.
Solved!
Go to Solution.

Dear Eve,
With great interest I read your post about your email issue with your Nokia N95. Could you help me out by checking the following link to see if this has to do with your problem...? I would like to thank you for any effort beforehand.
/discussions/board/message?board.id=smartphones&message.id=97611#M97611
Best regards,
Fernao

Sending E-Mails from a Nokia N95 8GB

I've recently set my Google Mail account up on my Nokia N95 8GB. I can receive emails easily, but I cannot send them. I need to fix this problem ASAP as I'm setting up a Blogger Mobile account, and I want to photoblog a cinema showing of one of my films on the website of the team of filmmakers I'm in.
Any help?
Thanks.
Solved!
Go to Solution.

I've also recently set my Google Mail account up on my Nokia N95 8GB messaging (via IMAP). I can receive emails easily, but I cannot send them as well as the attachment(s).
The phone says something like "Feature is not supported"
I tried to follow your advise on port settings to default, however still have the problem.
Would appreciate your help!
Thanks
kamenlitchev wrote:
Check the email connection settings -> Outgoing e-mail...
Username: [email protected]
Password: *******
Outgoing server: smtp.gmail.com
Security (ports): SSL/TLS
Port: Default
I guess you have POP/IMAP enabled on the GMail account, so if it still does not work, check the Access point and make sure it is the one that you use for the Incoming messages.
But if everything is OK with settings, you might want to check with the operator. The network might be blocking the ports/protocol. Anyway, most of the operators provide free SMTP server for their clients, so check with them...
Message Edited by kamenlitchev on 19-Dec-2008 01:17 PM
n95 8gb

PLEASE SOLUTION FOR MY NOKIA N95 8GB

Whenever i try installing or uninstalling any software on my nokia n95 8gb , it tells me 'unable to start operation, installer already in use'. please any help?

The N95 is quite an old phone now and if you've never done a reset on it, there may be a lot of bits of conflicting data hanging arround on it, Just back up your contacts, calendar and notes ONLY, then dial *#7370# followed by 12345, the phone will reset like new, but you'll have to reinstall all your apps and settings, it should however resolve your issues and leave the phone much quicker and more responsive.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

What are differences between nokia N95 8gb new upd...

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