Nokia N95 8GB - Mail4Exchange: "System error.Try a...

Good morning. We currently have 3 Nokia N95 8GB within the company that use Mail for exchange 2.3. One of the handsets suddenly started to receive the above error on synchronising. The other 2 handsets are working perfectly and i have done a software upgrade on the handset causing problems and re-installed mail for exchange and done a full synch. But still i am receiving the same error message. Please can you assist as it is causing difficulty for our member of staff who has now lost this facility.

It sounds as if that staff members phone has become corrupt, has he/she installed any files recently that were not approved for use by Nokia?
The only sure way to cure this would be to do a hard reset on the phone and if possible format the 8GB internal memory.
You can back-up important data such as messages and contacts but if at all possible get rid of the other data as by restoring it later you will just re-install the problem.
Then do this
Try doing a hard reset by following the following steps
1: Back up important data such as contacts, messages etc
2: Turn off the phone
3: Hold down the star *, green phone and number (3) key
4: Turn the phone back on with these keys held in
5: Wait for the device to start up completely
Restore back-up and try phone again, if the problem is still noticeable take it to your nearest Nokia Repair Centre
iPhone 5 32GB
MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

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