Nokia N95 8gb problems - freezing, fuzzy screen et...

Ok so been using the Nokia N95 8gb phone for about a week now and noticed that there is a tendency for the phone to freeze for up to 10 seconds like when opening other things such as Inbox etc. The problems mainly occur when the phone is slid shut, then when resliding the phone open the phone freezes or sometimes screen stays black until battery is taken out!
When the phone is slid shut sometimes the screen goes fuzzy in places aswell like a TV with no reception. The text and theme on the phone sometimes goes a dodgy colour aswell like a negative photo and sometimes even goes back to front and the wrong way round?? Anyone else had similar problems or knows what this is??

Its unlikely to have the same issue after doing a software upgrade, it could be some application on your memory card or the simcard .
You may try the steps below
- A soft reset by keying in *#7780# when on standby - This will not delete any data but will restore all the settings back to default.
If that does not help then you may wanna try doing a hard reset by keying in *#7370# when on standby - This will reformat the phone. DO NOT FORGET TO DO A BACK UP AS THIS WILL ERASE YOUR ENTIRE PHONE MEMORY.
The security code by default is 12345
Also would be best to reformat your memory card and sim cards well as there might be some applications in there which is causing your phone to lag.
Mark me a KUDOS if this has helped...

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Nokia n95 8gb problem

HI i have a nokia n95 8gb and it enters in the gallery without me pressing any button.As soon as i unlock it it enters in the gallery.I can't even take a picture or enter the contacts because it kepps entering in the gallery at images and videoes.I tried updating the soft and resetting the phone but the problem persisted.What should i do?
Solved!
Go to Solution.

The only thing I could think of is that the Key that's next to the shutter key, the one that has what looks like a Play key is pressed in.
This key causes the Gallery to start and show the last picture taken. It may have malfunctioned.
You would need to take it to a service point or repair technician to take a look at it.
640K Should be enough for everybody
El_Loco Nokia Video Blog

Nokia N95 8gb screen acting up

Hi, I have a Nokia N95 8gb North America version. Recently, my phone started acting up. The phone would sometimes freeze when I'm using an app, but I could often just press the menu button and just go back. Also, the screen would sometimes become oddly coloured. However, now the screen is very, very weird. The screen is flipped and reversed, and some parts are cut off. I didn't drop it or anything when all of a sudden this started to happen. Unfortunately, my phone's not under warranty anymore. What can I do? Also, where can I find a care point in Vancouver, British Columbia, or are there any at all? Thanks

Nokia Care details are in this link..
http://www.techvibes.com/company-directory/nokia-canada
You may try upgrading / re-installing the firmware..
1. Download and install the latest version of OVI Suite from
http://europe.nokia.com/support/download-software/nokia-ovi-suite
2. Connect the phone to PC using the USB Cable (Suite Mode)
3. Open the OVI Suite
4. First take a Back-up of the phone (Tools-->Back-up).. as you may tend to lose data during the process..
5. Tools -->Software updates .. and follow instructions
Note : During the updates the phone may switch OFF.. do not worry.. It will switch ON on its own.Ignore any warnings you see in Windows Task bar.. Even when you see the update is complete.. do not disconnect the phone till it switches ON again...
Hopefully the problem should get sorted by now.. Restore your data (Tools-->Restore)
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Nokia N95 8GB phone Screen not working

Hi Friends,
I have a Nokia N95 8GB phone, it was dropped while catching a bus, from then the screen is not working, but the phone works fine.
Pls do help me to get back the screen, any suggestions and guidelines are welcome, I am new to forum, I will be glad to hear from you and sort out the problem.
Have a nice day and a very good Easter.
Cheers

You need to take the phone to a nokia care point for repair. You can find the details of your nearest via the "contact us" link near the top of the page.
We cannot help you with any self repairs here as it's against the rules of this forum to discuss disassembly.

Nokia N95 8Gb Maps V2.0 problems.

I have had the new Nokia N95 8Gb for just over 2 weeks - I had it from my local Carphone Warehouse in Broughton (near
Chester). The problems I have with Nokia Maps V2.0 are as follows :-
1. Very slow on calculating a route - I am visiting numerous factory sites around the UK, so I saved the postcodes. On this particular occassion, I wanted to plan a known route home from one of the sites (53 miles), and I was nearly home when it had planned the route.
2. When a route has been calculated, the cursor showed itself just to the side of the road I was on, thus telling me I was not on a road.
3. Keeps changing the orientation - from pointing in the diretion I want to go (forward), to the direction I have been (backwards).
4. Planned road display changes from full width to narrow line - at this point, it no longer knows where it is and tries to recalculate route until the road changes back to full width.
I looked at the various forums (both Nokia and others), and there are many threads reporting the problems I have described above. I tried all of the suggestions including :-
1. Switching off Assisted GPS - in the Positioning methods - seemed to make no difference.
2. Use an external GPS receiver - much better in locating position, but still the same problems in reliability detailed above.
3. Switched off the go online when starting up Nokia Maps - this just made locating position take much longer.
4. Full hard reset of the phone, twice - no improvement.
5. Download Nokia Maps V2.0 and re-install - no improvement.
The overriding conclusions from the various forums was that Nokia Maps V2.0 is a backward step and that Nokia Maps V1.2 was so much better. As a consequence, I downloaded Nokia Maps V1.2 and loaded this up. I used it for a 400 mile round trip with no problem at all - directions were clearly displayed, route calculation was quick and it never lost it's position. Unfortunately, I can only use the route planning for 3 days - free test from Nokia when I connected to see licence details. The
only issue I have is that as my car has Bluetooth, I cannot use the voice navigation whilst using Nokia Maps, however, this is not an issue as I just keep checking the screen.
As I am pretty reliant on being able to get to the various sites without complications, there is no way that I will reload Nokia Maps V2.0 until I can be assured of its reliability. Unfortunately, I can not use the route
planning either as my licence relates to Nokia Maps V2.0. What I want is to either transfer my 2 licences to Nokia Maps V1.2, or have a refund for Nokia Maps V2.0 and then purchase licences for Nokia Maps V1.2.
Any assistance would be gratefully received. I have been in contact with Nokia Care who have suggested reloading maps 2.0, however I have already done this. They now suggest updating the phone software, however, it is at v 30.0.018 (pre-loaded) which is the latest version. I am due to take it in to my local Nokia Care Centre tomorrow and let them look at it.

jaydee22 wrote:
I have had the new Nokia N95 8Gb for just over 2 weeks - I had it from my local Carphone Warehouse in Broughton (near
Chester). The problems I have with Nokia Maps V2.0 are as follows :-
1. Very slow on calculating a route - I am visiting numerous factory sites around the UK, so I saved the postcodes. On this particular occassion, I wanted to plan a known route home from one of the sites (53 miles), and I was nearly home when it had planned the route.
2. When a route has been calculated, the cursor showed itself just to the side of the road I was on, thus telling me I was not on a road.
3. Keeps changing the orientation - from pointing in the diretion I want to go (forward), to the direction I have been (backwards).
4. Planned road display changes from full width to narrow line - at this point, it no longer knows where it is and tries to recalculate route until the road changes back to full width.
I looked at the various forums (both Nokia and others), and there are many threads reporting the problems I have described above. I tried all of the suggestions including :-
1. Switching off Assisted GPS - in the Positioning methods - seemed to make no difference.
2. Use an external GPS receiver - much better in locating position, but still the same problems in reliability detailed above.
3. Switched off the go online when starting up Nokia Maps - this just made locating position take much longer.
4. Full hard reset of the phone, twice - no improvement.
5. Download Nokia Maps V2.0 and re-install - no improvement.
The overriding conclusions from the various forums was that Nokia Maps V2.0 is a backward step and that Nokia Maps V1.2 was so much better. As a consequence, I downloaded Nokia Maps V1.2 and loaded this up. I used it for a 400 mile round trip with no problem at all - directions were clearly displayed, route calculation was quick and it never lost it's position. Unfortunately, I can only use the route planning for 3 days - free test from Nokia when I connected to see licence details. The
only issue I have is that as my car has Bluetooth, I cannot use the voice navigation whilst using Nokia Maps, however, this is not an issue as I just keep checking the screen.
As I am pretty reliant on being able to get to the various sites without complications, there is no way that I will reload Nokia Maps V2.0 until I can be assured of its reliability. Unfortunately, I can not use the route
planning either as my licence relates to Nokia Maps V2.0. What I want is to either transfer my 2 licences to Nokia Maps V1.2, or have a refund for Nokia Maps V2.0 and then purchase licences for Nokia Maps V1.2.
Any assistance would be gratefully received. I have been in contact with Nokia Care who have suggested reloading maps 2.0, however I have already done this. They now suggest updating the phone software, however, it is at v 30.0.018 (pre-loaded) which is the latest version. I am due to take it in to my local Nokia Care Centre tomorrow and let them look at it.
i've just read the thread you posted on10th dec 2008 about nokia maps v2.0. what was the outcome of your n95?
this is my 1st time on this forum. i've got n95 (silver) that has recently been upgraded to software v31.0.017. I also had to upgrade map loader to get maps v2.
hope jaydee22 or anyone else can help

Nokia N95 8gb video problem

Hi!I have a Nokia N95 8gb with all the lastest updates,but i also have a problem watching videos.All the vidoes i play stop at 35 minutes,the image freeze but the sound goes on.Not for one or two,but for all videos longer then 35 min.Do u have any idea how i can correct this? Thanks!

I have the same problem with the 1gb model, I have 500+MB free and it still locks up at about 35-36 mins. I have tryed several different files, uploaded in mp4 format. The sound continues and the picture freezes? Help???

Nokia N95 8GB IP Problem

hello..
my nokia n95 8gb started giving me problems... when i open the browser it says no gateway reply.. i tried everything which i found on the forums and discussions... i checked my router and came to find that the ip which my device has is
169.xxx.xxx.xx which i can think is a type of a limited connectivity which happens in computers.
then i tried giving an ip manually and even that didnt help... i tried a soft reset and even that didnt help..
i can search for wireless networks. i can connect to them.. but i cannot browse or use any application through wifi... please help thanks alot.

I have the same problem with the 1gb model, I have 500+MB free and it still locks up at about 35-36 mins. I have tryed several different files, uploaded in mp4 format. The sound continues and the picture freezes? Help???

Nokia n95 8gb music problem

hey everyone i have the nokia n95 8gb phone and i am starting to have problems deleting and installing new music because i am trying to delete some of the music because it duplicated itself when i installed it the first time what would cause that and when i try to delete the music from the pc hook up or from the phone it just comes up deleting and after an hour nothing please help me figure this out please

If your phone didn't come with pre-installed applications on your phone, you may try formatting the memory card from your phone, and see if that solves the issue.
For the other case, you may wish to backup your memory card contents, and then format it.
I think formatting should resolve the problem.
V 05.11
RM-243
Nokia 6120C (B21.01)

NOKIA N95 8GB SCREEN ROTATE FEATURE

hello i just got my nokia n95 8gb, and in the manual on pg 95 it says the phone has a auto screen rotate feature under setting>General>personalisation>display>screen rotate
but there is no such setting in my phone??
I have V15 firmware. please help, thanks

No, when v20 is released into NSU it will be there. Just keep checking for it here. I'm sure when V20 comes out it will be big news.
Also I recommend you check what new "features" this v20 may have as you may want to stay in v15 if you don't want some of the "new features".
640K Should be enough for everybody
El_Loco Nokia Video Blog

Nokia N95 8gb Nokia maps problem and comparing E61...

Hi everyone,
I have a nokia n95 8gb, i cant use the gps sistem of the nokia maps program without using the bluetooth, internet or Wifi(if i use it, the marker on the map is a square. In other words, i cant use it like a tom tom, but a friend of mine has the nokia E61i and he can find himself with his mobil (it comes out in a red dot) and he doesnt have to use the wifi or bluetooth, or anything else like a tom tom. If somebody knows why please tell me and if it changes or anything i live in barcelona.
Thanks alot and waiting for a solution,
Nick

06-Nov-2008 11:29 PM
nalbarracin wrote:
Hi everyone,
I have a nokia n95 8gb, i cant use the gps sistem of the nokia maps program without using the bluetooth, internet or Wifi(if i use it, the marker on the map is a square. In other words, i cant use it like a tom tom, but a friend of mine has the nokia E61i and he can find himself with his mobil (it comes out in a red dot) and he doesnt have to use the wifi or bluetooth, or anything else like a tom tom. If somebody knows why please tell me and if it changes or anything i live in barcelona.
Thanks alot and waiting for a solution,
Nick
Hi Nick,
Not certain what is causing the problem, but I do know that your phone needs to download maps, so you should connect using GPRS or Wifi to download the maps and then you should have maps for your locality, but you will need to connect again if you move outside of the locality. The best advise I would say is to get an internet add on for your phone so you won't be charged extra.
you may be able to download maps and load them on also. You may also need to turn off the network assisted GPS so you are only using the built in GPS not the internet to find where you are.
DOS.

Nokia N95 8GB auto shutdown problem

Hi everyone!
Yesterday my Nokia N95 8GB (v31) suddenly having weird problem. It will shut down itself, without giving any notice. The shut down case happen when it run about 30 minutes. I suspect is battery problem, but during it was charging, the phone also auto shut down itself.
The weird part is after it auto shut down, it can't be boot up again, unless I manually take out the battery and wait for some time and put it back, then it only can boot again.
Anyone here know what is the problem? It is battery or the phone? I need a solution...
I've re-formatted the memory card and hard reset the phone, also no luck...
Thx

Hi everyone! my Nokia N95 8GB (v3.1) suddenly having weird problem. It will shut down itself, without giving any notice. The shut down case happen when it run about 10 minutes. I suspect is battery problem, but during it was charging, the phone also auto shut down itself. The weird part is after it auto shut down, it can't be boot up again, unless I manually take out the battery and wait for some time and put it back, then it only can boot again. Anyone here know what is the problem? It is battery or the phone? I need a solution... I've re-formatted the memory card and hard reset the phone, also no luck....Tauhid

Nokia N95 8gb Internet Explorer problem!

Hi all! I have nokia n95 8gb and let one of my friends use it to surf the net. Now when I try to work on the internet explorer, the connection keeps dropping off. I have checked and it's not my router which is the cause of it. Unfortunately my firewall and antivirus protection was not on while I gave my friend my phone to use. I have scanned the phone and nothing is coming up in the antivirus scan. There seems to be this message that comes up every so often when I am working on internet explorer and it's as following:
"/c:/system/dmgr/1008d39/contents/st.."
I am afraid there might be some malicious file that got downloaded onto my phone. Not too sure as to what is happening. If anyone has experienced a similar problem or can help me with this problem then I would really appreciate the help.

So I have been going through my history to find out what pages were opened that day and found out that the file 'st' is automatically downloading only when I open any livejournal page and then it diverts to the '\c:\system\dmgr\...' message. I have downloaded and run the KMS antivirus software but it doesn't pick anything up. All other websites that I visit are fine but when I open livejournal the 'st' file automatically starts downloading and then diverts to the page along with disconnecting from the WLAN.
I have downloaded the y-browser and deleted the respective file from c drive but everytime I try to access livejournal, that file starts up again. Does anyone have any ideas as to what else I should try to deal with this? I would really appreciate the help. Cheers!

Nokia n95 8GB Web: No Gateway Reply problem please...

helllooo..
i have a nokia n95 8gb. it was working perfectly till yesterday and all of a suddent i cannot access the internet via wifi.. in my home other phones which is another nokia n95 8gb, b.bery bold 9700, and nokia n97 were able to connect to the internet via wifi.
i tried everything. disabling the power saving. changing the ipv4 restarting the fone and every possible thing. the only thing which is left is resetting the router and setting it up again..
what suggestions would you guys give me.thanks

Your company provides an internet or intranet connection? Did you try other hotspots?
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N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Nokia n95 8gb v15.0.015 problems?

Anyone holding Nokia n95 8gb and upgrade singtel branded firmware v15.0.015 and had chinese pack corrupted?
Was this post helpful? If so, please click on the "Kudos!" star. Thank you!!!!

Hello All,
I had upgraded my firmware again and the chinese font pack came back.
I am not sure if I downloaded my nokia software updater from Europe (which is a wrong version) or Nokia just uploaded a latest firmware of firmware.
This is the method which I had tried and it works.
I uninstall the NSU which I had and download again from this nokia website: http://www.nokia.com.sg/A4759024
and install.
Previously the firmware files were 105MB, but the firmware files were 111.2MB after I had downloaded the NSU from the Singapore Nokia website. I think the file size is bigger because of the Chinese fonts.
After I had upgrade, it shows :
Before version:
V 15.0.015
11-12-07
RM-320
Nokia N95 (54.01)
After the flash version,
V 15.0.015
11-12-07
RM-320
Nokia N95 (54.02)
So it means that you don't have to troublesomely take your phone back to the nokia care centre and queue up. Additionally you can save your time to do this at home.
Cheers~ All the best...

Nokia N95 8Gb Keypad Fault

Hi All,
I have a Nokia N95 8Gb which has developed a strange keyboard fault..
The number and top plate buttons only work when the slider is virtually closed, with just the *,0 and # keys exposed. If you slide it all the way open, none of the keys work. If you slide it all the way shut, none of the keys work.
I have tried removing the battery for a more than 30 minutes with no success.
I have also carefully taken the phone to pieces and re-seated the ribbon cable plug and it all looks fine. There are no obvious splits or breaks in the ribbon although the phone is quite old and has seen some use! The screen works fine at all times.
I cannot do a hard reset on the phone either by typing the number or power on key sequence as the buttons won't work with the slider open far enough to get to the keys. I have tried operating the phone with the front removed but this was not successful as the slider has to be in the exact position described above otherwise the keys won't work at all. I have however reinstalled the firware (version 35.0.001) and this will have done a reset on completion and this hasn't made any difference.
I have a number of questions:
1. Has anyone seen this problem on the N95 8Gb please?
2. Any idea if it is likely to be a brake in the ribbon cable? (I would have expected to see a problem with the screen if this was the case though.
3. Does anyone know if a fault with the ribbon cable would cause the main number keys to stop working too?
Thanks!

@Stolly: Reason for this is that this boards are the official Nokia discussion sites provided by Nokia. Taking any phone apart voids the warranty. Warranty voiding topics are no-go here even though your phone is 4 years old.
People come here to seek help from Nokia users and there is a great chance that users believe it's okey and recommended to take their phones apart to fix the issues themselvs after reading posts. - In many cases people will make things worse and void their warranty, so when they eventually need to seek help at a Nokia care point, they will find themselv to be rejectet because their warranty is voided.
Nokia won't support that.
If you want to discuss any non-official ways to handle your device, please visit a non-official forum.

Nokia N95 8gb problems - freezing, fuzzy screen et...

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