NOKia n95 software update - Please HELP

Hello everyone,
I bought my cellphone like 4 weeks ago, I tried to use software update, with every possibility, new computer clean operating system, latest versions of both pc suite and software update, different computer so on. Everytime when I try to update it, I download the 113 mb of software update, the program makes my cellphone restart, and my cellphone freezes with the Nokia logo and only way to turn on my cellphone is to take the battery off and reconnect it. I do not know whether to send it to the technical service or send it back to the retailer i bought in US. Please help me, i am desperate...

U must know (and u have agree) when using nokia software, nokia will not responsibility if your phone damage.. Anyway, u still can send to nokia service centre in your area if u want..
i have same problem with u dude but it now its settle..im using 6680, but firmware is for 6681
i not going to nokia service centre but at supermarket in my town, maybe they are is not nokia centre but they can solve ur problem, low cost from nokia service centre..and they will upgrade to the latest version firmware that not have in nokia software updater..
that is my suggestion, but its like damage ur phone when u are not go to nokia service,
if u are carefully person its better nokia service,
but you can compare price originally centre and underground service..
huh..

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