Nokia n96 clock problem

when I try to setup the clokc on my n96 phone, it gives me system error!
I have tried to reset the phone but I don't know the lock code. I didn't setup one initialy when I have started it, and I don't know the default one.
any idea why my be the lock code or what might be the clock problem?

There is clearly a software bug in the Clock App on the N96 Nokia (it doesn't matter which rev of the firmware you have). Nokia support won't give you a straight answer (most are NOT tech's, they're only telephone support staff using a fault-procedures list).
Once you get the 'System Error!" on the clock app it won't go away with either the soft reset or the so-called hard reset (which isn't a hard reset by the way). Other 'clock' apps work (calendar etc), but these don't set time (as ant_coe_  has said).
The issue seems to be related to the comms with the carrier - if, when you first set up your zone, the phone contacts the carrier to link up - the s/w must be setting a zone value that it irrational - say '-99999' once that's happened the app is f****.
So you need to reset the phone and get a *working* timezone, then all is well, clock stays working...
The important steps which do work are:-
1. do a soft reset (*#7370#) or the power reset (Star Green 3)
2. after the reset - at the first prompted to state your location (local timezone region).
The clock app then works and yo ucan set date and time.

Similar Messages

  • Nokia n96 update problem

    Hello
    i have problem with my nokia n96, when i open nokia pc suite and go to software update show me 11.101 and only two applications are available: mail for exchange and nokia messaging. I do not see there download the software or something like that. Software is from 2008 i want to update this phone but i can't. I downloaded NSU but this can not install... Please HELP. I want in update polish language.
    Solved!
    Go to Solution.

    Is your phone locked to any Network ? Availability of update depends on region / Product Code and also for locked devices an approval from the Operator is needed. In any case it seems quite a long time that the phone has this version. You may ask your local Nokia Care whether they can help updating the Firmware to the latest version ...

  • Nokia N96 Firmware Problem 30.101

    Hi..
      I am Updated My Firmeware From 20.0.xx Ver to 30.101 Via Pc suite Software Updater, But After Firme ware Update my Secondary Camera is not Working ( Unable to Make Viedo Call ) Shows " Unexpected error Occured. Power off the device and restart "
    Attachments:
    nokia-n96-smartphone.jpg ‏120 KB
    Image Err.jpg ‏352 KB

    Is not what we saw in official page:sound not good as preview version,where is the photo in contacts standby,sound in video is minimal.Im scarred to use NSU because kill phones!
    VALAHIANSS

  • Nokia N96 updating problems

    Hello
    First, I know N96 is an old phone, but I wanted it so bad, and i got one few months ago. I bough it with 20.050 firmware in it, and when i went check for updates (OTA) it said, and it always says no updates available. I checked the code behind the battery and its: 0543719, checked on the site says there is newer version firmware for my phone available. I tried updating with Nokia Software Updater, again latest version, but it shows error saying it can't identify my device. A friend of mine told me he updates via Ovi suite. I installed it and tried to update. It detected my phone, firmware and everything, it downloaded the latest firmware, but when i go to install, it shows that my usb is disconnected, and then connected again.. (http://www.youtube.com/watch?v=zy8EZd0uBYc)
    Is there any way i can update to the latest firmware? Can my phone die or get stuck on the oldest firmware if i do recovery? thanks.

    There are 3 ways to update the firmware for the N96 and they are
    1. OTA (over the air) which is the preferred method.
    2. Ovi Suite/Nokia Software Updater
    3. Nokia Care Point.
    There is always a risk of bricking the phone if the update fails. This will then definitely require a trip to the local Nokia Care Point.
    Sometimes when I encounter problems with the updating process, I actually hard reset the phone using the *#7370# reset code before I update. This could rid the phone of any settings etc that may be causing the problem.
    Remember to backup your phone before attempting anything.
    Good luck.

  • Nokia n96 memory problem

    Hello, I need answer to one problem. My nokia N 96 says that phone memory is full. How I can delete some files from phone memory? I have in download folder 18 MB some files but I cant access to this folder. Please help me

    Make sure your photos and emails are stored on the Mass memory, make the storage location to mass memory in the camera settings, clear web browser cache go to Web > clear privacy data >cache, install applications on to the mass memory .
    If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

  • Nokia n96 video problems.Need help please

    how do i go about putting videos on through pc suite but everytime i try, it starts converting and stops quatre way there.
    i tryed using another media converter all together now don't know what format or resolution the videos have to be converted to in order to work on my phone. the videos i have been trying to convert are .avi format.
    does anyone have any advice that can help me?

    PC suite is the wrong tool for this job as it's not very good at handling large files.
    A great source of information on how to make videos compatible with the N96 is available on this blog:
    http://portablevideo.blogspot.com/
    Look through the archives on there and you will find a very good guide on what programs to use and the required settings.
    If your avi files are divx or xvid you may want to install the programs below to see if you can play them without conversion. The program on the first link is free, the second is not but a demo may be available.
    http://labs.divx.com/system/files/private/DivXPlayer_S60_3rd_0.sisx
    www.lonelycatgames.com/?app=smartmovie
    Message Edited by psychomania on 20-Jan-2009 09:02 AM

  • Nokia N96 calling problem

    Hi,
    Can anyone help,
    I cant make calls from my contact list, only if i enter the number manualy and press the green button to ring,
    It did work off my call ist but not any more,
    Any one know why
    thanks

    Is your phone locked to any Network ? Availability of update depends on region / Product Code and also for locked devices an approval from the Operator is needed. In any case it seems quite a long time that the phone has this version. You may ask your local Nokia Care whether they can help updating the Firmware to the latest version ...

  • Nokia N96 Language problem

    Hi, I recently update my phone software and I can't put the language who was before. My phone language was romanian and now I  can't put this language again. Please help me.
    Thanks 

    Refuses the phone to change to romanian or do you simply miss the language now after you've updated?
    If the language is gone it's a case where the reseller you bought it from has added the language themselvs to the phone as it wasn't initially ment for your country ( they buy it cheaper from other countries). So when you now have updated, the phone has been updated with fw initially ment for your device, hence romanian added by the reseller is gone. You will have to visit a Nokia care point and ask if they can install the language pack which you need.
    If romanian is one of the choices in your lanugage selection but nothing happens when you select it, I would first pull out the battery from the device and wait 1 min before putting it back together. I would then boot it normally. Check again, if not, try to reinstall the update. If that does not work, try a hard reset. Beware that a hard reset will wipe the phone memory so I would make a back up of everything you need first before doing that. If it still doesn't want to execute your selection, please visit a Nokia care point.
    Good luck!

  • Nokia n96 , cam problem

    plz help me ,

    Hi afzaaldurani97,
    For us to identify the cause of the issue, you can try the following troubleshooting steps:
    Have you tried to reboot the phone? Turn off the phone and remove the battery. After a few minutes, return the battery and switch on the phone.
    If the issue remains, you can restore factory settings on your device. This will not delete any personal data on the phone. 
    Menu>Tools>Settings>General>Factory settings> Enter the security code. The default code is 12345 unless otherwise changed.
    You can also check if there is an available update for your device using the Nokia Suite. If there is no available update, you can reinstall the software by clicking on the highlighted text "reinstall". For video tutorials, you can check this link: www.nokia.com/nokiasuite.
    If there is no progress after the above troubleshooting steps, you can reformat the phone. This will delete all data, so make sure to backup your files first. To reformat your phone, dial *#7370# on your phone dialer. After which, a security code will be asked to complete the process.
    In the event that the above steps did not resolve your concern, the best course of action is to bring the device to the repair facility for an assessment. 

  • Nokia N96 slide problem

    Recently i upgraded OS to new version i.e 30.033 sucessful
    How just now i discovered that, when i m sliding the phone to down(which change the screen orientation to rectangular view) the screen view is not chaning to rectangular view.
    Kindly assist
    Regards
    faisal

    Hi ahmadsimza,
    Welcome to Nokia Forum!
    In addition to what AdrianHughes has said, you can check these settings to set the phone to receive the call upon sliding the slider:
    Menu>Tools>Settings>General>Slide handling>Opening the slide>Answer incoming call 
    Hope this helps. 

  • Nokia N96 WLAN PROBLEM (NO GATEWAY REPLY)

    Please help me mergency. i can use the internet on my operator, but when i wanna connect wia WLAN, i can not connect to any website from my N96 in my house!!!! what can i do??? ((
    BiZe HeR YeR TRABZON!
    Solved!
    Go to Solution.

    Do you know if MAC address filtering is enabled? If it is then you have to add the MAC address of your phone to the list. Also change the channels setting on your router around to see if it works on another channel.
    After that you can also try the following:
    On your pc/laptop, click on Start>Run and type ipconfig/all and note the settings for:
    1. Subnet Mask
    2. Default Gateway
    3. DNS Servers
    Now, on your Phone settings: Goto Menu>tools>settings>connection>access points
    Select your WLAN access point and go to Advanced settings:
    IPv4 settings:
    For phone IP address: Start with the Default Gateway IP and change the last number to something else.
    For Subnet mask and Default gateway use the same as on PC
    For DNS address: Change to user defined and enter same settings as on PC
    Message Edited by cjlim on 17-Nov-2009 03:56 PM

  • Nokia N96 bluetooth problem

    The phone does not detect other buetooth devices. When i click new paired device under the paired devices in the bluetooth section the phone displays the message " (no paired device)"
    The phone is visible by other devices and can pair with them, but it just does not detect and display other devices so i am unable to use my handsfree set.
    What could be the cause of this?

    Did you check the visibility status of the other device you are trying? does it set to visible? for example in your PC go to bluetooth settings and check "Allow other devices to find this computer" similarly blue tooth headsets are usually in hidden state, you should make it visible by looking at the headset manual. If your headset is with only one call/end key usually a long press (form off) will put it in visible mode (usually an active light (rather than a blinking light) is an indicator for visible mode) Let me know if it was a help.

  • Help - Nokia N96 Problems

    I hope someone can help me out here.
    I have had the Nokia N96 as part of an 18 month contract on O2 UK since April and ever since i've had the phone, I've had nothing but problems with it and i'm really am up to the point where I'm so fed up with it, I'm taking my other phone on PAYG with me everywhere I go.
    I find the N96 is extremely slow at loading up messages, it's sometimes slow at keeping up with your texting, it has 3 times this year deleted every message in inbox, drafts & sent after the phone has been switched off. It's also restarted itself on a number of occassions.
    Today, my phone went flat because I hadn't charged it up and so when I got home, I put it on charge and turned the phone on so I could check my messages. The annoying thing is, the home screen wouldn't load up the icons or the text for 'Messaging' and 'BBC iPlayer' so I went to the menu (as you would) and selected 'Messaging'.
    "Messaging: Already in use" is the error I get. Clearly, it's not in use, so I took the phone off charge, removed battery etc etc. Still same problem, done a firmware update, still same problem, reset the phone, still the same problem.
    I can not find a solution for this, really in a foul mood because of this as I am unable to send messages or view messages on my phone. 
    Solved!
    Go to Solution.

    have you the correct message centre number
    try the following codes then try update firmware
    rad 24 for cred on the codes
    With all these operations I recommend you TAKE OUT MEMORY CARD and DO A BACK UP OF YOUR STUFF!!!
    NOTE: In front of the hash key ( #) there is also a STAR key that people often miss and state that the code does not work.
    1.. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data) Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345.
    2.*#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
    3. hard reset - hold the following buttons * (star key), 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, /GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
    If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Nokia N85, and my problems with the Nokia N96

    Hi there,
    First of all, i have both phones (after buying the n85, because of issues with the N96), when i go to send a large file from the n96 to the n85 via bluetooth, it wont allow it as it says not enough memory, it seems that you can only send, what free memory your phones internal system has, im deeply confused as the video im sending is over 88mb, and was passed down from my previous nokias without any problems whats so ever, any ideas anybody??????
    Secondly i feel a fool, as i bought like i said the n85 because of the problems with the and i quote" flagship model n96".... well, i can honestly say, ive wasted my money, because after installing the newest firmware 11 on it, it has since been running like a dream, albeit like it should have done last month, but i musnt grumble, now i need to decide which one to put on an auction site.
    ps the n96 was bought with 3 network, the other from an auction site, both work fantastically well with the 3 network.
    ashton

    Hi, beg to differ, I would sell the 96. The 85 is far better,OLED screen; a battery that lasts for days not hours; FM transmitter for when you are in your mates car who doesn't have a bluetooth radio; it breathes!!! is sleeker and of course it has a lens cover, for crying out loud why didn't they fit one to the 96!

  • Problem nokia n96

    My nokia n96 often restarts that makes me feel so embarrased.
    what to do?

    The hard reset effectively returns the phone to its out of the box state. If it is a software fault then this should sort it out. The biggest risk is losing your data, so make sure you backup your phone because you will need it to restore your data to your phone. Also make a second backup set without the phone settings. Phone settings have been known to cause problems when restoring.
    From your posts, I think at this stage you don't care as long as it stops your phone restarting all the time.  
    If the camera issue is software related as well then this should solve it too.
    Good luck.

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