Nokia N96 - Problem Updating Music library

Hi, I have transferred some music to my N96 and I am now trying to Update my library to show the new tracks. I have done this lots of times without a problem but today I had it refreshing for 2 hours and it didnt change off the refreshing screen. I have tried stopping it and taking my battery out and still no joy.

Since posting this problem I have been able to use the Music Player quite normally.
The problem and solution, I believe, lie in the way that Nokia's proprietary software (in the case of Macs this is Nokia Multimedia transfer) organises music files.
Nokia Multimedia Transfer organises music into folders named A-Z (and 0-9 if applicable) by artist on the phone. It also truncates folder and file names - folder names seem to be truncated to 13 characters and file names to 9 - fortunately, ID3 tags are not affected.
Any attempt to subvert this hierarchy will result in an incomplete scan of the music library. As Nokia and other methods result in completely different file structures it is necessary to remove all previously synched music from the phone and making a clean sync using Nokia's software.
Additionally, I discovered that as I was trying to synchronise multiple media (music, photos, videos, bookmarks) the whole process would become kind of stuck - that's why I tried alternative methods of synchronising my music. I have completely given up on all other media synchronisation for the sake of getting the music sorted out.
This isn't ideal but at least it works and it saved me from jumping up and down on my phone in shear cartoon frustration!

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"This message has been translated by Google Translate"
Dear friends of the Apple forum, let me state a fact that is happening too often since I installed the iPhone OS 3.1. When I access the iPod appears "Updating Music Library", and most of the time it goes losing all my music synchronized with iTunes.
Can You help me?
Thanks

Reinstalling will normally not affect the tracks and settings already in your iTunes. That said, it's wise to make a backup of any tracks that you've purchased from the iTunes Music Store or that would otherwise be difficult to replace and of your playlists before you upgrade, just in case something would happen to go wrong.
As to your specific problem, take a look at this web page and see if it helps:
iPod missing in "My Computer" or in iTunes on Windows
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Nokia 5530xm-- V 30... cant update music library

I have updated firmware from v 20 to v 30... All the functions are working properly... except the music player... i cant add songs in it... even i select the option of refresh music library.... it keep on scanning but havent added any song...
As i have songs in my memo card. and softwares installed in memo are working finee...
Plz help

/t5/Nseries-and-S60-Smartphones/Nokia-5800-XM-Media-Library-Refresh-Problem/m-p/413359#M122970
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I downloaded the new itunes and updated my ipod 3, anyone else having problems getting music library to sinc to ipod?

I am having trouble sincing my music library to my ipod touch 3g after the update, is anyone else having this problem?

Read this Apple Support Article on handling error 69 it may be a bad corrupted file.
Or worst case the iPod Hardisk need to be check, as you are saying that it is taking longer than usual.
Do the iPod Disk Diagnostic as posted earlier by tt2, it wont fix your problem but helps in troubleshooting.
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Help - Nokia N96 Problems

I hope someone can help me out here.
I have had the Nokia N96 as part of an 18 month contract on O2 UK since April and ever since i've had the phone, I've had nothing but problems with it and i'm really am up to the point where I'm so fed up with it, I'm taking my other phone on PAYG with me everywhere I go.
I find the N96 is extremely slow at loading up messages, it's sometimes slow at keeping up with your texting, it has 3 times this year deleted every message in inbox, drafts & sent after the phone has been switched off. It's also restarted itself on a number of occassions.
Today, my phone went flat because I hadn't charged it up and so when I got home, I put it on charge and turned the phone on so I could check my messages. The annoying thing is, the home screen wouldn't load up the icons or the text for 'Messaging' and 'BBC iPlayer' so I went to the menu (as you would) and selected 'Messaging'.
"Messaging: Already in use" is the error I get. Clearly, it's not in use, so I took the phone off charge, removed battery etc etc. Still same problem, done a firmware update, still same problem, reset the phone, still the same problem.
I can not find a solution for this, really in a foul mood because of this as I am unable to send messages or view messages on my phone.
Solved!
Go to Solution.

have you the correct message centre number
try the following codes then try update firmware
rad 24 for cred on the codes
With all these operations I recommend you TAKE OUT MEMORY CARD and DO A BACK UP OF YOUR STUFF!!!
NOTE: In front of the hash key ( #) there is also a STAR key that people often miss and state that the code does not work.
1.. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data) Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345.
2.*#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
3. hard reset - hold the following buttons * (star key), 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, /GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

N97 software update=music library gone??????

i updated my n97,the songs are all still in the mass memory,but all gone from music library,is there an easy way to get them back,or do i have to delete them all from mass memory,and put them all back on again??? iv had it with this rubbish phone,
Solved!
Go to Solution.

Try connecting phone in mass storage mode and select show all files, look in 'private on E and delete the files listed, has worked for me in the past !
Storage Drives: (Mass storage E, Memory Card F)
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TIP: STRING and x_x will change depending on your phone.
After you've done this, then you should be able to re-scan and re-create the Music Library.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Problems transfering music library from RealPlayer to IPOD

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"The songs that cut out on the IPOD are all ones that were saved with the RealAudio format. "
That is the problem. That format is not compatible with the iPod.
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Nokia 5700 refreshing of music library

Hello,
I am having problem with my mobile every time I refresh my music library it's just hangs on refreshing of songs and no songs are added.
I am using playlist for playing songs.But it's very complicated and many problems r there.
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Oh...I now how it feels XD! U_u I have the same problem, and I've tried so many things u_u and nothing has worked... u_u, but if I find how XD I'll tell ya n_n

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I created a large music library from many CD’s and organized them into several sub-folders by artist name within a master “My Music Folder”. I then imported the “My Music Folder” into iTunes. The process worked great but when I reviewed the details in iTunes and on my iPod, I found duplicates, some misspellings, and duplicate artist names (i.e. “Beatles” and “The Beatles; “Clash” and “The Clash” I would like to clean up the library and organize the music to reduce the duplicates, simplify the artist list by a common name, and correct wrong information and in some cases add info to the artists.
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Use the (free) software Mp3tag. It can do 'Actions' to update, e.g. all "The Beatles" by "Beatles" etc. I just cleaned my ~4,000 songs library using that. iTunes is doable, but nowhere near as flexible. You may want to clean everything first and then reimport everything into iTunes for cleanest results.

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Message was edited by: drewszabo

+sorry if this seems confusing.+
no, no, not confusing - just for clarification. i'm not 100% sure but i believe smart playlist have an "update" functionality (which user-created playlists may lack). i'm fairly certain that, when i change/edit tags in my lib and later sync my touch or nano, all the information is automatically updated - i am using smart playlists only. this much concerning "tags"
as for autofill, read through these http://discussions.apple.com/search.jspa?objID=c153&search=Go&q=autofill and see if you find any hints.
personally, i don't use autofill so can't say anything about it.
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Nokia n96 software update not complete, and now my...

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First, Try re-installing the Firmware thru' Nokia Suite.
Else, Back-up all your data thru' Nokia Suite and Soft Reset the phone by dialing *#7370# followed by 12345 (default code unless changed by you..) when prompted. After the reset re-install the Firmware if necessary..
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Jeff
I am wondering if I should go in to my iPhoto Library and move most of the files to another location,
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Nokia N96 - Problem Updating Music library

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