Nokia n96 update problem

Hello
i have problem with my nokia n96, when i open nokia pc suite and go to software update show me 11.101 and only two applications are available: mail for exchange and nokia messaging. I do not see there download the software or something like that. Software is from 2008 i want to update this phone but i can't. I downloaded NSU but this can not install... Please HELP. I want in update polish language.
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Go to Solution.

Is your phone locked to any Network ? Availability of update depends on region / Product Code and also for locked devices an approval from the Operator is needed. In any case it seems quite a long time that the phone has this version. You may ask your local Nokia Care whether they can help updating the Firmware to the latest version ...

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Nokia N96 updating problems

Hello
First, I know N96 is an old phone, but I wanted it so bad, and i got one few months ago. I bough it with 20.050 firmware in it, and when i went check for updates (OTA) it said, and it always says no updates available. I checked the code behind the battery and its: 0543719, checked on the site says there is newer version firmware for my phone available. I tried updating with Nokia Software Updater, again latest version, but it shows error saying it can't identify my device. A friend of mine told me he updates via Ovi suite. I installed it and tried to update. It detected my phone, firmware and everything, it downloaded the latest firmware, but when i go to install, it shows that my usb is disconnected, and then connected again.. (http://www.youtube.com/watch?v=zy8EZd0uBYc)
Is there any way i can update to the latest firmware? Can my phone die or get stuck on the oldest firmware if i do recovery? thanks.

There are 3 ways to update the firmware for the N96 and they are
1. OTA (over the air) which is the preferred method.
2. Ovi Suite/Nokia Software Updater
3. Nokia Care Point.
There is always a risk of bricking the phone if the update fails. This will then definitely require a trip to the local Nokia Care Point.
Sometimes when I encounter problems with the updating process, I actually hard reset the phone using the *#7370# reset code before I update. This could rid the phone of any settings etc that may be causing the problem.
Remember to backup your phone before attempting anything.
Good luck.

Nokia 503s Update Problem

Hi! This is my first post on the forum, I have a problem:
I'm from Argentina and I have a Nokia Asha 503s with the operator Personal Argentina, but I can't update the firmware. Whne I try to update via FOTA on the Setting's Menu but the phone says that isn't available an update.
For this reason I tried to update using Nokia Software Recovery Tool and Nokia Software Updater for Retail and both programs find the update, then download it but when the installation process starts it the phone restart normally (no show any White Screen) and reaches 10%, giving me this message:
"Error instaling software:Error code: 0x8401F141..."
I cancel the installation when the program ask me to recover the installation, and the phone does not apply any change.
Any possible solution?
Extra info:
Product code: 059V310
Attached: the error screen on Nokia Software
Greetins from Argentina!
Live the life, be happy...
Attachments:
Sin título.png ‏105 KB

in this forum we are forbidden to discuss such things, changing product codes and installing unofficial firmware on the devices, voids the warranty.
Greece Nokia X6 RM-559 v40.0.002

Nokia n96 update software

Please help! I am trying to update firmware of my nokia n96 from 10... to 11... version. It is so strange but everything starts just fine then it stops at 9.2 mb of 124 mb to download. It says the connection is lost, busy. Can anybody help me out with this please? It is making me crazy,1 month of trying... EVERYTHING STOPS AT 9.2 mb exactly everytime... Please help

It's most likely a software conflict on your PC. Make sure that you close all other running programs and ensure that your PC is fully up to date. Also try re-installing the NSU.
If it still won't work then you need to try the update on another PC. If that is not an option then you can get your phone updated at a nokia care point.
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.
Message Edited by psychomania on 21-Oct-2008 08:31 AM

Nokia N96 Firmware Problem 30.101

Hi..
I am Updated My Firmeware From 20.0.xx Ver to 30.101 Via Pc suite Software Updater, But After Firme ware Update my Secondary Camera is not Working ( Unable to Make Viedo Call ) Shows " Unexpected error Occured. Power off the device and restart "
Attachments:
nokia-n96-smartphone.jpg ‏120 KB
Image Err.jpg ‏352 KB

Is not what we saw in official page:sound not good as preview version,where is the photo in contacts standby,sound in video is minimal.Im scarred to use NSU because kill phones!
VALAHIANSS

Nokia Suite and Nokia Software Updater problem

So I tried to synch my calendar and tasks this morning, as I usually do, from my office Windows XP laptop... and the synch failed.
The progress bar that should tell me how far along the synch has got just stayed empty.
After about ten minutes, I quit Nokia Suite, disconnected my phone, and reconnected it.
When I tried to restart Nokia Suite, I got a pop-up:
Nokia Software Updater is running
Please close Nokia Software Updater , as it stops you from opening Nokia Suite. Then, click Try again.
I looked in Task Manager, and couldn't find Nokia Software Updater...
Any ideas what I can do, other than reboot?
K.

Hi Keith_Rhodes,
Sorry to hear about the situation. Please go to "Processes" sheet in Task Manager. Close the process Nokia Software Updater.
You can also go to Nokia Suite > Tools > Options > General > Automatically download software updates > Disable it. Try to sync again.
If it still fails, please tick " Nokia Suite > Tools > Options > General > Start collecting logs, in case the issue does not get resolved and you have to contact Nokia Care line and they need them.
Please let me know how you get along!
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

Nokia N97 Updating Problem!

I'm having trouble updating from v11 to v12. It says I have the update already but everytime I try to update it just says it disconnects and it doesn't update at all. It keeps telling me it failed and I don't understand what's wrong -_-

Try using the new Beta Labs software updater. You can download it here
http://betalabs.nokia.com/apps/nokia-software-updater/download_and_installation
Worked fine for me, Ovi Suite was always giving me the Error Code 12017.

Nokia software updater problem

I just have installed Nokia Software Updater for N80 Internet Edition.
I followed the instructions, The firmware version of my N80 were going to change from 4.0632.0.38 to 5.0719.0.2.
Almost at the end of the process, I had to take out the battery, then disconnect the usb cable, after that put the battery, turn on the phone and connect the usb cable.....
But, at this time.... the phone didn´t start up....
I am really worry because even though I tried to charge the battery, the phone doesn´t turn on any led.... I´s now a dead phone....
Please help me with some advices.....

Hi kinzo
Unfortunately things are not looking good. Firstly try leaving battery out for 5 minutes and then replace.
Secondly you might like to look at post from nando61 just input "N93 update fix" into "Search Discussions" at top right of screen. Although different S60 phone to yours, it seems to be a question of whether NSU can be "tricked" into reading phone so that software can be re-loaded.
It appears to have worked on an N70, N73 and N93 so far apart from loss of data unfortunately!
It may however be a small price to pay if you have a "bricked" "N" Series and a visit to a Nokia Service Centre neither practical or feasible.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia N96 Updated But Problems

Hi there, I have had my n96 for a couple of months now. Timed Had Come To Debrand It and update it i updated it to v12 from v11 then i couple days later v20 was released so i updated it to the latest but then bang. update finishes fine and phone was ok for a couple of mins a friend rang i picked up and phone turned off. and wont turn back on since. all i get is a white light and then after 10 or 20 seconds i think the phone turns off (dont no because the light dosnt come on). is there anyway i can fix this. i am technically minded so any help would be appreciated. thanks folks.

Firstly follow the advice in this thread
/discussions/board/message?board.id=topfaq&thread.id=112
If you get down to the hard reset and that doesn't fix it then it's a trip to the nokia care point where you will have to pay to have your phone fixed back to its original config as you have voided the warenty

N96 Update problem.

Hi. I just bought a new n96, which seems very nice, made in finland, brand new etc, however I decided to update the software via nokia pc suite. It sees the phone, and says that I can update it from my current version to a new one. However during the "updating the software" stage, when the bar is about 15% full, it says that there is some sort or recovery problem and I should try to take out my battery, reinsert it again, plug in the charger once again and press continue. Tried it, however the same problem occurs over and over again. What can I do about it?
Also, where are your repair and support centres in london (do you have any, I failed to fine them on the website)?
Many thanks

I have successfully updated my software yesterday. Now I have V11.101.098.1 and the phone performs a little bit better.
Make sure you got the latest version of NSU which is V1.4.64en. Please follow the instructions step by step. I also thought something was wrong with the NSU and the instructions when I come across the 'recovery' bit. Be patient and you will get there. It takes a few minutes, more than you thought it would. During the 'recovery' bit, leave the usb cable connected and just remove the battery and put it back on. Press 'continue' and then just press the power button on the phone only once. You will NOT see an immediate response from the phone or the NSU. This is where you have to be careful not to unplug the usb cable. Trust me after a few minutes you will see things start to move again, fast. Just before completion the phone screen switches on in 'test mode'. You will see the ' N96 Disconnected' message on the system tray through out most of the process. This is normal and you just leave things as it is.
Read the on screen instructions please. It is all there.

N8 - Nokia Belle Update Problem.

So I Have This Strange Problem with my Nokia N8. Last night i was doing that Noka Belle update and every time it Problem Says ( The Device Isn't Connected ) So every time i have to remove the USB And Switch the phone on again and re-try but the same prmblem came out everytime so i was tring again but last time when it was making the same thing my brother removed the phone from the USB Cable and now It's Dead it doesn't switch on Or Charge So some one knows what i have to do ? Sry For bad english.

Sorry but its due to a failed firmware update.. You must visit Nokia Care

Nokia 6300 update problem?

hi
i have problem updating it
the updater seems can not find update for my phone and says but i ve checked the web site and entered the seven number code and it confirm that there is update
phone code : 0537631
phone software : 4.20
availabale ( which i cant get ): 5
so what can i do ? any way ? or alternatives?
thanks alot

my phone nokia 6300 0546930, Tried to update the software but it says I have the latest version 4.71. However I understand there is a version 5.0 that sorts out the echo problem when fitted to a hands free kit. How do I get this latest version?

N73 Nokia Software Update Problem

Having this problem right now, trying to update to the internet edition, the update stops at around 80% says connection the phone is lost, I can restart the phone by removing the battery when it restarts I seem to end up with a cross between the music edition & the internet edition, ie. I get the update player which is on all the time but can still use the media key to select various apps and don't get any of the msn messenger stuff, firmware reports itself as the current uptodate.
Ronald Hickey

Update:
The firmware version is now:
V 3.0638.0.0.43
30-10-2006
RM-133
Nokia N73 (14)
Everything seems to work okay so far (apart from some missing apps like xpressprint) anyone know where I can download it?
I can also shutdown the music player by selecting exit in the equaliser settings.
Ronald Hickey

NOKIA ASHA200 UPDATE PROBLEM SOLVED

Hey everyone ... Thanks to our admirable employee of nokia Magovoru aka Miss Marina the nokia asha 200 upgrade issue is solved. Just had her input and here it is. I followed the procedure and just upgraded my asha firmware and yes its more reponsive and faster. Yet to test the echo issue.
open C:\Program Files\Nokia\Nokia Suite\productapi\productapiconfiguration.xml file in the notepad
find
<TypeDesignator>RM-800</TypeDesignator> <SecuritySolution>SD</SecuritySolution>
and change it to:
<TypeDesignator>RM-800</TypeDesignator> <SecuritySolution>NA</SecuritySolution>
also another device needs to be change, from:
<TypeDesignator>RM-761</TypeDesignator> <SecuritySolution>SD</SecuritySolution>
to
<TypeDesignator>RM-761</TypeDesignator> <SecuritySolution>NA</SecuritySolution>
nokia suite 3.4 will have this issue resolved which is yet to come out.
Join my movement to bring a change in NOKIA for good by supporting my FORUM
http://discussions.europe.nokia.com/t5/Eseries-and-Communicators/NOKIA-MODERATORS-ONLY/td-p/1318965
Solved!
Go to Solution.

I signed up specifically to answer this question. I am from Belarus and translate through Google))
I had the exact same problem (did not want to update software, like 22_nel)
What I did: just got a flash drive from the phone and ran sync in Nokia Suite. After that, all updated.

Nokia n95 updating problems

i have problems updating my phone to the newest version as it dowloads it ses updating failed then it ses connect you phone straight ti the usb hub behind the p.c after doing it 5 times its still has the same problem what can i do how cam this be solved

Hi,
Thanks for the answers.
At the end, the only option had been to take the mobile to a Nokia Center. So I'm without GPS...
One thing that i don't understand is how Nokia don't change the way of updating the phone firmware, as the actual way don't seem secure...
The technician in the Nokia Center recommended me that the next time it's better that I don't try to update the phone because it fails a lot of times. (Also said that there are no benefits in updating it... I don't agree much with him :-P). But as i have seen on the net, that kind of error happens a lot, leaving the mobile "dead" and the only way to repair it, is sending the mobile to Nokia...
At least the warranty covers it and the repair is for free...
Kind regards,

Nokia n96 update problem

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