Nokia N97 cover defect: Scratched the back camera ...
Hello everyone,
Last weekend, as I opened the back camera lens cover, I saw one straight line scratch
I was cursing myself, even though I keep my phone in a pouch. But today as I was scrolling through HOFO, I came accross a thread where people we complaining about similiar issues.
I think this is a defective design problem on N97s, if there are some dust particles under the screen then they will scratch the screen when you slide the cover to open or close it.
Will nokia take resposiblility to fix these screens, I am really **bleep** off. I have been a Nokia fan from last 7 years.
This is what we get after spending $650 USD to buy a hyped flagship device.
Could anyone tell me who to complain and how get it fixed.
well aftear reading the hofo i just smacked a screen protector in the lens, i got it from the "home button" of some iphone's screen protectors I had. as soon as I slided the cover close/open the lens (or the screen protector) got scratched so Im 100% sure that the sliding cover will scratch the lens. Not that fast, since the screen protector adds some bulk on the surface. So if you are going to do this make sure that the screen protector doesnt invade the flash zone or you will get some flashes over the picture and also make sure that it doesnt get under the lens frame I think the cover has a slider under the frame.
So finally I feel better, and the picture quality doesnt change anything even when using the flash!
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Nokia having problem in designing the back cover f...
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before discovering this, i have heard of many people complaining about the picture quality of 5800xm. they were wandering whether the Carl Zeiss Optics on it is true or fake... and now, i know it's not the problem of the lens, but because of the back cover. it makes the LED flash to expanse to the bottom left corner of the camera, and thus making the picture with flash on looks like it's taken in the midst of the fog.
i hope Nokia would see this, and do something about it. at least design a better kind of back cover that can fix this problem for us to change. thxz...what do u mean by "u tried and it worked"? was it mean that my experiment was true, and that the problem i mentioned happened to ur 5800xm as well?
it's ok if nokia didn't provide us the xenon flash on an Xpress Music series, Dual LED does take great image too. but at least design another good back cover for our beloved 5800xm. the Carl Zeiss Optics Lens is really good on it, and it takes good picture without the back cover... -
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Sorry about the quality, all I have is a camera phone. Make sure you look at the last 6 because they show the scratches the best.Can't they scratched the metal! Plus, I paid my $60 for the 2 year warranty so that when it broke they would fix it. After they get it working, they scratch up the whole back. Thats completely unacceptable for a repair. I just realized I didn't block out the serial # Oh well.
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These are user-to-user forums. If the page that you posted from doesn't help then you can try contacting iTunes Support via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Hi, chen zhuang.
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Welcome to the Support Communities!
The troubleshooting steps for the camera on the iPad are similar to the iPhone: I've highlighted the pertinent steps below:
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If the screen shows a closed lens or black image, force quit the Camera app.
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Try turning the iPad off and then back on.
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You'll need to contact support and ask them to find the code for you. Don't forget to include the serial number of the card for their reference.
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http://support.apple.com/kb/TS1292
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Message was edited by: evan127 -
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