Nokia N97 empty home screen freezes out of nothing

Last week my Nokia N97 type RM-505 was delivered, and I had to hard reset it three times since then. I have updated the firmware to V 11.0.021. The problem is as follows:
The home screen freezes totally out of the blue. All the widgets are on screen, but empty, including the selected profile and date next to the clock. The only thing that works is the clock itself. The contacts shortcut has disappeared as well.
By using the menu button I can still perform most tasks on the phone, the phone is much slower however and the battery runs out faster. Reinstalling the firmware or going back to factory settings have no effect at all. The phone has been in this state for up to six hours, either on or off (with the battery taken out).
The problems seems to occur at random, once when I turned it on in the morning, once when using it and twice while not using it but when the phone was turned on. I used a hard reset (*#7370#) the first two times and the third time after I used the *#7780# reset.
I was thinking of returning the phone, but the last time it returned to normal after typing in *#0000#. I couldn't make out however if this was the cause for the phone going back to normal or that it was just a coincidence.
At this moment my phone functions normally, but I am quite worried that it will freeze up again and I have to perform a hard reset again. I have read on a Dutch forum that somebody had exactly the same problem, so if there are more people here please report, hopefully with a permanent solution.
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Hi...
I was having the exact same problem with an N97 I bought 5 days ago. It randomly froze and all I could see was the clock working. But an added problem I had was that my screen and keys were both locked so I couldn't even perform a hard reset. So basically my phone was frozen, all my widgets were blank and all the keys were locked. The screen unlock key wouldn't work either and opening the slider wouldn't unlock the keypad either. My phone doesn't have a warranty either so I was on the verge of being royally scr**ed.
Luckily after searching around for a few hours, I found these steps to get the keypad unlocked long enough to perform a hard reset:
1. Take out the battery and reinsert after 1 minute.
2. Connect the phone to a computer and let charging begin.
3. Turn on the phone with the slider open.
4. This is important: Do NOT let the screen lock. Press buttons, the keypad button on screen, anything.
5. Hopefully once a few buttons are pressed the numeric keypad on screen should come up.
6. Use *#7370# and default code 12345 to perform hard reset (or soft, depending on your choice)
7. Phone is back in working condition.
However once I had performed all these steps and reinstalled my widgets and stuff, I woke up this morning to find my phone stuck again with the keypad locked. After reading this post I connected my phone to the computer to unlock the keypad and removed the email widget. After restarting my phone it seems to be working just fine. Hasn't gotten stuck or anything for a few hours now. Hopefully the problem won't resurface and I will be able to update to the new firmware and have this issue resolved once and for all. Will post updates if the problem happens again.
Thanks for all the info!
-Z-

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Nokia N97 empty home screen freezes out of nothing

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