Nokia N97 loss of signal.

Hi to all!
Let's get straight to the point. So, my Nokia N97 lost its signal! i restarted the phone and everything. What should I do?

Contact your service provider, you may have a sim card problem, I had a new sim sent a couple of months ago as mine was about 5yrs old and they are improving as time goes by, unless you dropped your phone or something, it's unlikely that the phone would just 'stop' receiving a signal !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Similar Messages

Nokia N97 multi RAB + signal loss

i have loaded V21.0.045 firmware onto my N97. I have noted the GSM / UMTS radio to be less sensative and i often get low signal strenth where my Blackberry or older model Nokias are getting excellent coverage in the same space??? i have also noted when i am on a PS data session or more than one i often cannot setup a call or recieve a call. The other issue is when on a data / PS session the phone seems to 'drag' a cell and looses coverage completely before band selection 2G to 3G or vice versa. I am getting frustrated!!!!

Contact your service provider, you may have a sim card problem, I had a new sim sent a couple of months ago as mine was about 5yrs old and they are improving as time goes by, unless you dropped your phone or something, it's unlikely that the phone would just 'stop' receiving a signal !
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Disappointed from Nokia N97

HI i purchases a Nokia N97 about a month or two ago. i picked the white version and at the same time my dad picked the black version. over this past month i had so many problems with it such as shutting off for no reason quitting applications for no reason, having a black screen for a few second, etc.
i went to the Nokia Flagship store and they took my phone to diagnose it. They replaced some vibration sensor which did not help at all and my phone kept on having all of those problems. Yesterday i went to the store and they replaced my phone in a new one, now this phone is also messed up. most of the time it gives me this error message: "disk error - cannot complete write retry or data will be lost"
I'm really getting sick of this phone because I'm paying alot more for it since i need to drive to the store and waste so much of my time.
As i said before my dad has the black version and has non of these problems and errors he's runs smoothly.

Look, if your phone’s a lemon take it back and demand replacement. If the store will only offer to fix it, contact Nokia (your phone is still under warranty) and see if they will replace it for you. If they offer to repair, accept the offer if you want to keep the phone (they will send you a UPS label for return, so you won’t have to drive to the store again). If you don’t, sell it and count your losses and move on. There are options for you if you wish to use them. Sometimes life isn’t simple. The people here that kindly offer tech support and help for all manner of problems do so as a kindness and willingness to help others. They are not employees of Nokia, just people like you and me. The only difference between them and you, to paraphrase John Lennon, is that to them there are no problems, only solutions. This is a support forum, not a mope forum. If, as you say, you came here with absolutely no desire to receive help from forum members, but merely to gripe, then I would suggest you find a place more suitable to unload your angst and self-pity.

Add contact detail to a message Nokia N97 Mini

Hi, I bought a Nokia N97 Mini in January, and I still can't resolve this problem: I don't know how to add a contact detail to the body of any text message. I have had several Nokia phones, for years, and I remember that if you wanted to send a text message, lets say to a friend and this friend asked you for someone else's phone number in order to send it you just start a new message> insert content> contact detail, then you just chose the contact you'd like to send the phone number of and that's it. Now, I can't figure out how to do it with my new phone. Sorry if I sound silly, it's just that I don't know where else to look for. Thnx!

Hi,
I beleive you are using MS Outlook.
Try the following workaround.
Manual sync
Open Nokia Ovi Suite--> Sync--> Sync option--> Uncheck the sync automatically everytime you connect the device.
Then Sync--> Sync now--> Contact,
Repair the "pst" and the "ost" Outlook files as in the following location.
C:\Program Files\Microsoft Office\Office12\SCANPST.EXE
C:\Program Files\Microsoft Office\Office12\SCANOST.EXE
Right click the above mentioned exe file and 'Run' it.
NOTE
It's adviced to take a back- up of the user's Outlook folders to avoid any loss of information.
Check with Microsoft support pages for more information.
Br
Mahayv

NOKIA N97 SYSTEM ERROR AND MENU NOT OPENING

I have a N97 which is a far cry from the N900. Anyhow, of recent when I try to access the menu a message pops up saying "System error" - so, I cannot access any of the other functions through Menu and, quite honestly, I don't know how else to access the menu. Any ideas or suggestions to resolve this would be appreciated!

Apart from loss of data I would probably suggest carrying out a "hard reset" upon this device, which is chronically short of phone memory:http://mynokiablog.com/2009/07/18/how-to-hard-reset-your-nokia-n97/
Happy to have helped forum in a small way with a Support Ratio = 37.0

How can I download flash player in my nokia n97?

how can I download flash player in my nokia n97??
I can't view any videos at website
Moderator's Note: Subject line changed as it is not seem to be a relevant and support issue.

It depends in what format the online videos are.
For some formats you might find appropriate players on Nokia Store
If you're trying to watch youtube movies, you can point your phone's browser to http://m.youtube.com/

NOKIA N97 and BH-507

Ho da poco comprato l'auricolare Nokia BH-607. Sono molto deluso. L'auricolare non è compatibile con il Nokia BH-607. Alla prima connessione tutto ok, infatti viene riconosciuto dal software ACA. Poi, una volta spento il telefono, o interrotta la connessione bluetooth, o trascorso un'oretta, il software ACA non riconosce più l'aulicorare e per farlo rivedere, bisogna effettuare l' Hard Reset del cellulare. ho chiesto aiuto al supporto tecnico on line e, senza perdere tempo, mi hanno detto di andare in un Punto Nokia. Io non ho la possibilità di perdere giorni di lavoro per un stupido problema di software. Se qualcuno ha avuto il mio stesso problema ed è riuscito a risolverlo, fatemi sapere. Grazie.
I recently bought the Nokia BH-607. I am very disappointed. The headset is not compatible with the Nokia BH-607. The first connection all ok, it is recognized by the ACA. Then, once off the phone or stop the Bluetooth connection, or spend an hour or so, the software no longer recognizes the ACA aulicorare and to do that review, we must carry out the 'Hard Reset your phone. I asked for help to technical support online and, without wasting time, they told me to go to a Nokia Point. I do not have the possibility of losing days of work for a stupid software problem. If someone has had the same problem and managed to solve it, let me know. Thank you.

Both these links state that it is compatible...
http://europe.nokia.com/find-products/devices/nokia-n97/specifications
http://europe.nokia.com/get-support-and-software/product-support/n97

Problem updating Nokia N97 firmware over the arir ...

OK here goes,
I'm having some real problems updating the firmware on my white nokia N97
I recently bought it of the web as a 12 month contract onto t-mobile (not there website though) in th uk
After noticing some problems i googled and noticed a firmware update had been released on 1st july 2009
I tried to get the firmwae over the air (OTA) via typing in *#0000# and selecting check for updates. I get no updates available for nokia and t-mobile (unsure what the difference is?)
So i heard try using nokia software updater.
i downloaded latest version 1.6.13 and installed it on a windows vista 32-bit home premium laptop ok
i have also installed all of the stuff that came with the cd with the phone (ovistore etc )
when i plug the phone into the laptop i get four options (PC, media, usb and something else) first time it ran it installed the necessary drivers and so therefore when i now plug it it just connects as expected.
so the laptop is detecting the nokia n97 at this stage
when i then load nokia software updater click next i put the phone into general mode on full charge with a sim card in it and click next again to detect the phone is pc suite mode
after about 2 minutes it says it can detect the phone although i can go to my computer and traverse the folder view!
i can even set it off looking for the phone pluggin it in and the autoplay options of vista will kick in in the background detecting the phone (ie outisde scope of nokia software updater)
i have tried all different connections mode pc suite mode etc different profiles nothing. tried it onto different pcs with different windows version on it. tried reinstalling software updater
my software version is 10.0.012 and my product code is 0587240
interestingly when i goto the can i update on nokias website it says no i have the latest version when i supply this information. weird
im kinda in catch 22 because there is a bug with pc usb detection of the phone in version 10 but i cant update to version 11 because of this bug
its driving me nuts any help greatly appreciated
thanks in advance
Cheers
kyle

kyletindle wrote:
i did a hard reset using *#7370# and locking code 12345 and the phone did reset but software updater does still not recognise the phone whilst ovi suite does and nokia sync etc
to make matters worse it has broke my facebook app error: undefined
mega
just what i wanted cheers nokia
It will break your facebook as you have re-formatted the C: drive of you phone. Was you facebook installed to the E: drive by any chance?
Go to OVI Store and re-install it.
It may be work installing it from OVI Store then un-installing that one to clean off the mess you have been left with post formatt and then re-installing it fresh from OVI Store.
As I always say. Before doing a re-format always uninstall all apps/widgests before doing a hard reset or factory reset.
I also do a this and a factory reset before firmware updates to clean my phone. Should really do a hard reset/format as this would be cleaner still, but tehn I would have to do a lot more set-up afterwards.
N97 (Product Code: 0585262 (Voda UK)) FW 12.0.026
95 8Gb (Product Code: 0558787 (UK)) FW 31.0.018
If a post by a user has been helpful, please click on the Kudos! button.

Nokia N97 mini firmware

First of all I would like to excuse me for my bad English as I am from Latvia!
Recently I have bought a new Nokia N97 mini. I have backed up everything and written down all the name of software that I afterwards uninstalled as I thought that it would be better for firmware update process. My goal was to update the phone to the newest firmware for my phone, however I got into problems with all the versions available.
So this is the information on my mobile phone:
Software version: v 11.0.102
Software version date: 01-02-2010
Custom version: 11.0.102.C01.01
Custom version date: 01-02-2010
Language set: 13
Model: N97 mini
Type: RM-555
Latest update: Not updated
>What I understand is that that some custom firmware version is installed there. I should mention that it is brand new and right out of box from Finland so I don`t think that anyone would have made custom version, installed it and repacked the phone.
When I use Nokia Software Updater in my PC (MS Win 7) I got informed about that that the latest possible version is already installed.
When I use Nokia web site using my telephone code written under the battery I got informed that latest available software for my device is: 10.0.020, however in phone there is version 11.0.102.C01.01 installed.
When I was looking for the latest software release for Nokia N97 Mini it was 12.0.110, however there was mentioned that it is only for certain devices.
So the question is if the latest firmware (12.0.110) version custom package is available for my device. If it is possible that there in my device there is a newer custom version (11.0.102.C01.01) installed than my Nokia N97 mini device support (10.0.020) than it should be possible that there is some newer custom firmware (12.0.110) available for my phone.
=============================================================
So where can I obtain it? And speaking generally were (exact internet address of FTP or HTTP protocol handled server, with login information, if needed) all Nokia N97 mini firmware`s could be found? I would even try to install non-customized version 12.0.110 of it on my phone. Maybe I don`t even need any custom version and all Nokia N97 mini devices can handle any Nokia N97 mini firmware?

I can clearly live without Latvian language and as it is well known that there is no special or no at all services or applications for Latvia region that I could miss. I would better use United Kingdom apps and turn off some really unnecessary services or news.
I would`t reply if there were nothing at all from Latvia in phone. I just need to get it work faster and with less problems form software side. I could use any Nokia N97 mini update version that doesn`t have "Comes with music" services and apps as I don`t have license to it.

Nokia N97, can someone help me please

Okay i've had my Nokia n97 for more than 6months now and its been working great except lately my facebook app wasn't working and i had to update it,
so last night i backed up my files on my mobile and i connected it to the pc and updated it with the program that the mobile brings with a cd it was okay then i went back to restore my files and it said it had to restart so it turned off and i went to turn it on again and it stayed a blank screen with the nokia sign in the middle in blue (when you turn it on it that usually shows) but it stayed stuck there it doesn't go to pin code nor anything, and to turn it off i have to take the battery off,
any ideas how to fix this or i have to go to the shop?

Yep, if you could not use facebook on the webbrowser, it would likely be some issue with facebook (servers etc.)
There a lots of posts on different ways to handle the full memory message.
Fw update, clean privacydata in browser, change messagememory to E, or soft reset. Use the searchbar and see if you could find anything. Gotta go to bed now. The n97 is a buggy device, and many customers experience wierd behavior. Often it is caused by low memory on C, corrupted storage as memorycard or E, or bad apps. You could always try a reboot too.

I have a Nokia N97. I'm looking for a smartphone that is Blue tick approved for reception in rural Australia, which means only Telstra Next G. I would appreciate hearing about any smart phone with gd rural reception, and esp new versions of Android

There are reports of some 3G, or NextG ph's without a blue tick, with as good a reception as the blue ticks. This may include iphone, HTC Desire, and a new to Telstra shop Motorola Defy, that has a blue tick. Telstra staff are not able to give any information re upcoming models of smart phone + good rural reception

I was just having a look back at this post on the Q + A Session and had two thoughts:
- Did Nokia ever address the questions that they deferred by saying they will get back to them later?
- On Q9 the answer from the engineers that it was not an easy task to get Virtual RAM is a cop-out.
They admitted that the c: drive has memory paging and that this make apps run faster and smoother. That implies that apps installed on the mass memory won't run as fast or smoothly. I suspect that a lot of problems with apps are caused by being installed on the mass memory.
So where does that leave N97 owners, Nokia are very unlikely (like a snowballs chance in...) to recall N97s to have more memory fitted, so it goes without saying that Nokia should work on Virtual RAM from the Mass Memory as long as this can be accessed as fast as the c: drive (I don't know if this is even technically possible).
The decision to put such a small c: drive on the N97 was a terrible one, especially when you consider the position of this flagship device in relation to Nokia's move towards service with the Ovi Store and the additional overhead of the homescreen with widgets. Nokia all but acknowledged this by increasing the c: drive in the N97 mini. All I can hope is that Nokia have learnt from the bad publicity that this penny pinching exercise has caused and that whoever made the decision has either lost their job or been demoted to the most junior position in the company.
Frustrated N97 owner.
Nokia N97 (RM-507) v 22
iPhone 4 (Coming Soon) - Lemon N97 - SE - Nokia 8210 - Nokia 7710 - Nokia 5100

Nokia N97 software update V20

All Those out there Running V12 on the unlocked Vodaphone N97. That are now on 02 V20 is now ready for download on the Nokia updater Suite Or Ovi Suite In the UK
Ps don't forget to backup all the stuff on your N97 first on Nokia suite.
The update has cleared loads of bugs from what Phone
Touch screen does not lag or Stick when going down the Screen
Music player has had a make over
Video Player folder has been updated
As has the Picture folder
Ringtone now Rings in the Tone you set. Not the default tone
The home screen looks more cleaned up
There must be Load more treaks that have gone on
but I have not found Yet
Message Edited by loadup on 29-Nov-2009 03:35 PM

updating to new firmware depends on product code which represents your region of purchasing, language pack and if it's branded or not .... so NOKIA releases firmwares and release it for every product code depending on mentioned points if ur product code hasn't the v.21 update, that means that nokia didn't release it for your product code yet or your phone is branded with an operator and that means that you should go to the operator care center
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Nokia N97 synchronization canceled and lost messag...

Hi all, I've a problem with my Nokia N97. I was using Ovi Suite, and trying to synchronize everything from my phone to the computer. The process started fine, but it was taking too long, and after more than one hour of processing, I was forced to leave my pc, and therefore I choosed to cancel the synchronization. It stopped, and after that I closed the application, turned off the computer, and disconnected the phone (I was using the USB cable).
After that, I found that on my phone there was no message at all. Every message and email was wiped. Even email settings were deleted.
Fortunately pictures and videos are still there.
But now I cannot find my messages anywhere.
Please is there someone who could help me?
Of course, I did no backup before.... as you will ask for...

if it can't be recognized in USB mass storage mode from your pc, then Nokia care must replace it in warranty period
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

How to sync calendar from max osx mountain lain to nokia n97

Dear Colleague,
My quation as in the subject "how to sync calendar from max osx mountain lain to nokia n97"
Kindly help me.
Thank you, Reagrds,
andreas

Not possible. Nokia hardware is not compatible with Mac OS X.

Bug in copy and past in nokia n97 fw 21.0.045 prod...

bug in copy and past in nokia n97 fw 21.0.045 product code: 0575743
the bug
iam make phone number in notes
then copy the number
when go to
contact and then past it the number not past ?
copy number from notes to contact not work !

Copy and Paste from Notepad to Contacts works fine here. Try rebooting your handset.
Nokia N8 on O2-UK
Firmware 022.014

Nokia N97 loss of signal.

Similar Messages

Maybe you are looking for