Nokia n97 mini home screen keeps disappearing

Hi all
I have only had my 97 mini for a week now and it is by far the worst phone I have ever owned. I have spent over 12 hours trying to get it working correctly, but alas I am ready to give up. If I leave the phone sitting for over 15-30 minutes and come back to it my home screen is gone. Only the two black key boxes are left at the bottom of the screen with no text in them. I have no clock either just my wallpaper and signal strength. To reload the home screen I press menu key and look in open apps, then hit home icon to reload the widget. I have tried a hard reset, updating firmware and now formatting memory and hard rest. So far no luck.
I have found when I have no messaging services loaded ie. exchange or nokia email, the issue it is not as frequent.
Can anyone shed any light on what the cause of this isuse is please? I am ready to throw it out the window. My sony C702 had a few issues, but they are very minor when compared to this piece of crapola.
What a wast of time, Nokia can I jhave my 12 hours back please????
Ice

I,ve had this problem and the only thing you can do is long press the menu key, elect home screen and it will come back ! Very annoying, but tends to be intermittant, may go a few weeks without a problem, then occur for several days, if you get a solution please post !!
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Similar Messages

Mail4Exch Home screen keeps disappearing ( 34.001)

Since going to 34.001 (yesterday) on a new E52 the Mail for Exchange Home screen on the Standby screen keeps disappearing as I navigate towards the message summary.
The Mail global settings > home screen settings are correct.
To get it back I have to power cycle the phone or go in to the Mail global settings > home screen and change and re change the settings.

I,ve had this problem and the only thing you can do is long press the menu key, elect home screen and it will come back ! Very annoying, but tends to be intermittant, may go a few weeks without a problem, then occur for several days, if you get a solution please post !!
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia N97 empty home screen freezes out of nothing

Last week my Nokia N97 type RM-505 was delivered, and I had to hard reset it three times since then. I have updated the firmware to V 11.0.021. The problem is as follows:
The home screen freezes totally out of the blue. All the widgets are on screen, but empty, including the selected profile and date next to the clock. The only thing that works is the clock itself. The contacts shortcut has disappeared as well.
By using the menu button I can still perform most tasks on the phone, the phone is much slower however and the battery runs out faster. Reinstalling the firmware or going back to factory settings have no effect at all. The phone has been in this state for up to six hours, either on or off (with the battery taken out).
The problems seems to occur at random, once when I turned it on in the morning, once when using it and twice while not using it but when the phone was turned on. I used a hard reset (*#7370#) the first two times and the third time after I used the *#7780# reset.
I was thinking of returning the phone, but the last time it returned to normal after typing in *#0000#. I couldn't make out however if this was the cause for the phone going back to normal or that it was just a coincidence.
At this moment my phone functions normally, but I am quite worried that it will freeze up again and I have to perform a hard reset again. I have read on a Dutch forum that somebody had exactly the same problem, so if there are more people here please report, hopefully with a permanent solution.
Solved!
Go to Solution.

Hi...
I was having the exact same problem with an N97 I bought 5 days ago. It randomly froze and all I could see was the clock working. But an added problem I had was that my screen and keys were both locked so I couldn't even perform a hard reset. So basically my phone was frozen, all my widgets were blank and all the keys were locked. The screen unlock key wouldn't work either and opening the slider wouldn't unlock the keypad either. My phone doesn't have a warranty either so I was on the verge of being royally scr**ed.
Luckily after searching around for a few hours, I found these steps to get the keypad unlocked long enough to perform a hard reset:
1. Take out the battery and reinsert after 1 minute.
2. Connect the phone to a computer and let charging begin.
3. Turn on the phone with the slider open.
4. This is important: Do NOT let the screen lock. Press buttons, the keypad button on screen, anything.
5. Hopefully once a few buttons are pressed the numeric keypad on screen should come up.
6. Use *#7370# and default code 12345 to perform hard reset (or soft, depending on your choice)
7. Phone is back in working condition.
However once I had performed all these steps and reinstalled my widgets and stuff, I woke up this morning to find my phone stuck again with the keypad locked. After reading this post I connected my phone to the computer to unlock the keypad and removed the email widget. After restarting my phone it seems to be working just fine. Hasn't gotten stuck or anything for a few hours now. Hopefully the problem won't resurface and I will be able to update to the new firmware and have this issue resolved once and for all. Will post updates if the problem happens again.
Thanks for all the info!
-Z-

Nokia N97 Mini Wi-Fi Keeps Seaching

Hi,
I am experienceing a very unpleasant problem with my N97 mini and so far I haven't seen any recommendations or recovery tips on this one. When I go into the WLAN settings and start searching for a connection (for example my home Wi-Fi), the phone just keeps searchin and never stops. In the back it only show "Other (Hidden Network)". I've also tried to you the hidden and typing in the name of my home network. Didn't work. I updated the software, tried a few other things, still nothing. It just keeps on searching...
Please help me and let me know if someone had the same problem.
Regards,

If it is your own wifi then you should have the passphrase if you set it up or altervatively, some routers come with the security preset in the factory in which case the passphrase is usually printed on the label underneath the router.
There are a few possible reasons why your phone may not be seeing the router. The most common is the router is set to hide SSID. Check router settings to make sure SSID is not hidden.

N97 mini home screen swipe problem

earlier when i swipe my finger on homescreen to hide contents
it used to flip very beutifully
but somedays ago it got some virus problem that caused many problems but now that is solved completely
except one
when i swipe homescreen it hides by just disapearing them, the screen does not flip like before
it is not a big big problem but i want to know the reason and want it like before
Solved!
Go to Solution.

thank you so so so much
i m very greatful to you

Nokia N97 Mini - Network coverage disappeared

My Nokia N97 Mini, about 1 year old, suddenly decided it did not want to get any reception at all. I have travelled via train to different places for work and such and noticed it still was not getting reception. I have also tried restarting the phone, trying my sisters sim card and none of this seemed to work. It is getting quite frustrating, so, hopefully you can help me!?

Hello stockobmx, check the network settings in your phone see whether its automatic or manual. If its manual then set it to automatic. Try and reply.
Nokia C7

Nokia N97 mini,

I have a Nokia N97 mini. I know the screen is not easily breakable and mine is not, but I think it inner screen is mashed and needs replacement. It shows this blue ink in some places on the screen. How much as an estimate will the changing of the screen cost me?

Best is to contact your local Nokia Care because the price will vary according to the region.. you may also ask them about their Service charges...You may find the NCC HERE ..

My Nokia n97 mini was stolen, and when i found it ...

I have a problem, my Nokia n97 mini was stolen, and when i found it my "lock code" was chandged. . .i used "hard reset" bud my phone dosent work at code 12345 or 0000. . .how can I ever found out witch is the code after "hard reset" ? O.o
Moderator's Note: We have changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

Hi Klicko,
As per your post, hard reset does not work because the code was changed. If that is the case, we can suggest you to do the Key Combination Reset for your phone. You can do this by:
1. Opening the slide of your phone
On the keyboard, press simultaneously Shift (left) + Space + Backspace and press the Power button
If the hard reset is successful, the device is reset to factory settings and boots up prompting for the country, date and time settings. However, if this will not work successfully on your phone, the best option that we can do is to bring the phone to the nearest Nokia Care Center within your place for the to be reset to its original setting by our authorized technicians.

Quickly I want a help with my nokia n97 mini at th...

hello my nokia n97 mini freezes when i turn on my phone when the nokia screen appear usually at the beginning it freezes why? and How i can solve this problem i need a help now please

I understand you correct if it stops booting before you reach the homescreen?
Do you have a memorycard? - You should pull that out and make sure that the memory card isn't causing the issue?
Could it be any apps you have installed?
What FW are you on?
There are lots of things you can do to try to sort this out.
What I would do is to get it updated if possible, if you cannot or are on the latest one and have no clue, do a soft reset and a format of the memorycard and mass storage and rebuild the phone. First with your contacts, messages, music etc, and then with apps. Monitor carefaully how the phone behaves after 3rd party apps you install. - In that way you will have better chances of knowing what may cause problems in the future, and there wont likely be necessary to soft or hard reset it again.
Note that you will have to back up your content before you perform a soft or hard reset as this will wipe your phone memory, same with a format of the memorycard or the mass storage.
If you cannot get the phone on at all, try removing the battery for at least 5 min before putting it back together and try turning it on. - You could also try removing the memcard if you have one.
Do you know how to check for fw updates?

Sim slot 1 and slim slot 2 trouble/ nokia n97 mini

I just recently bought a nokia n97 mini and when i put my two sim cards in the phone it says that sim 1 is offline and sim 2 to says invalid. Can someone please tell me how to fix this?

Its surely not a NOKIA product..
I know atleast about my region (India) where the phones are sold with SAME physical looks and the Model no. but it is not sold as NOKIA ... e.g. Best Smartphone 5800 ...and the features like Dual SIM, 2.8" Screen, Unique IMEI, and so on..
so seems to be one of these..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

When is Nokia N97 mini getting an software update?

Does anyone have an idea when is the Nokia N97 mini getiing a software update after 11.0.045?

nokia dont give dates for releasing firmware you will just have to keep checking
and remember updates depend on region/product code and network,ie network has to approve the update
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Nokia N97 mini firmware

First of all I would like to excuse me for my bad English as I am from Latvia!
Recently I have bought a new Nokia N97 mini. I have backed up everything and written down all the name of software that I afterwards uninstalled as I thought that it would be better for firmware update process. My goal was to update the phone to the newest firmware for my phone, however I got into problems with all the versions available.
So this is the information on my mobile phone:
Software version: v 11.0.102
Software version date: 01-02-2010
Custom version: 11.0.102.C01.01
Custom version date: 01-02-2010
Language set: 13
Model: N97 mini
Type: RM-555
Latest update: Not updated
>What I understand is that that some custom firmware version is installed there. I should mention that it is brand new and right out of box from Finland so I don`t think that anyone would have made custom version, installed it and repacked the phone.
When I use Nokia Software Updater in my PC (MS Win 7) I got informed about that that the latest possible version is already installed.
When I use Nokia web site using my telephone code written under the battery I got informed that latest available software for my device is: 10.0.020, however in phone there is version 11.0.102.C01.01 installed.
When I was looking for the latest software release for Nokia N97 Mini it was 12.0.110, however there was mentioned that it is only for certain devices.
So the question is if the latest firmware (12.0.110) version custom package is available for my device. If it is possible that there in my device there is a newer custom version (11.0.102.C01.01) installed than my Nokia N97 mini device support (10.0.020) than it should be possible that there is some newer custom firmware (12.0.110) available for my phone.
=============================================================
So where can I obtain it? And speaking generally were (exact internet address of FTP or HTTP protocol handled server, with login information, if needed) all Nokia N97 mini firmware`s could be found? I would even try to install non-customized version 12.0.110 of it on my phone. Maybe I don`t even need any custom version and all Nokia N97 mini devices can handle any Nokia N97 mini firmware?

I can clearly live without Latvian language and as it is well known that there is no special or no at all services or applications for Latvia region that I could miss. I would better use United Kingdom apps and turn off some really unnecessary services or news.
I would`t reply if there were nothing at all from Latvia in phone. I just need to get it work faster and with less problems form software side. I could use any Nokia N97 mini update version that doesn`t have "Comes with music" services and apps as I don`t have license to it.

Just restored my iPad, now the start up Apple on home screen keeps coming up. Cannot turn iPad off. How do I get this to stop and use my iPad again?

Just restored my iPad, today. Now the start up Apple sign on the home screen keeps popping up. Cannot seem to turn off the iPad, either. How do I get this to stop, so I can use my iPad again..

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Nokia N97 Mini - Pictures / Video - Disable

Hey, I recently got my Nokia N97 Mini, And im just wondering if its possible to disable the Camera Shutter noise whenever your taking a picture, And is it possible to turn off the Red Light when recording?
Its annoying when im trying to record something, Sometimes it will reflect off surfaces.. Also the Camera Shutter noise is annoying.. Interrupts silence when i want to take pictures , At special events..
Is there a way to Disable these 2 things? Thanks!

No you can't do any of these things! It is for some privacy reasons we can't do it. Let others also know what you are clicking and shooting
Please thank me by giving 'KUDOS' star. It will help me to serve you better.
Currently using N82 and 5230. Next would be N?

Document Editor For Nokia N97 mini Should be Intro...

Hi,
I would really like nokia to introduce a document editor for the nokia n97 mini,since that phone has a good keyboard and the features are good,the document editor will complete the phone and it would surely be the complete multipurpose phone.
Regards,
Pranav Thakar

adrianhughes wrote:
Hi Abhishek23,
As the N97mini is an older model, its software development and maintenance cycle has ended a number of years ago. There will be no more firmware updates for this device, and every other Symbian device produced in the last few years.....as Symbian is now in maintenance mode and the focus is on the Asha line and the Windows Phone platform of which Lumia is part of.
Nokia should have brought the same improvements to N97 mini which were included in the 41.x.xxx and 42.x.xxx software versions for the C6-00. After all, apart from the camera the C6-00 is the same device as the N97 mini, so it should have been fairly trivial. They are not major changes by no means, but useful.
Unfortunately there is at least one major bug left even in the latest C6-00 firmware: http://www.developer.nokia.com/bugs/show_bug.cgi?id=153
It also affects N97 mini with 30.0.004, but it appears Nokia is not going to fix it on either device.
Mobile phones: 3310, 3510i¹
Smartphones: N70¹, N82, E50¹, 6220 Classic¹, 6710s Navigator¹, X6-00, N97 mini¹, 700¹, Asha 311¹, Lumia 710¹, Asha 503¹
In the family: C2-01¹, Asha 303¹, 301¹
¹ Still in working condition

Nokia n97 mini home screen keeps disappearing

Similar Messages

Maybe you are looking for