Nokia N97 not charging

My Nokia N97 use to be in perfect condition and would charge every time i plug it in. However, lately whenever I plug it in, it charges and then it stops and says "Unplug charger from power supply to save energy" and then it says "Not Charging" and then it charges again and then it doesn't. The light near the charging slot always turn on and off multiple times. I have to play around with the charger and plug it in and out multiple times to get it to work. When it finally starts to charge, it takes extremely long to charge. It used to charge quick but now it take hours. Also, if it is charging, and I accidently touch the phone or the cord, it will immediately stop charging. Then I have to play around with the cord again so it will charge. Please help! What is the problem with my phone and how can I fix it? Thanks so much!

I have the exact same problem.
A new charger does not solve the issue.
The problem also occurs on USB. However, the USB connection is left in place even if it stops charging. And when connected to the charger: the phone does notice the charger is still connected. As soon as I pull the plug it immedieately puts up the notice again that I should unplug it for energy savings.
So it does know it is connected, but it simply refuses to charge the battery untill you disconnect and reconnect it multiple times.
This is either:
1.) A software issue
2.) A issue with the battery's internal protection.
I sent a large email to Nokia regarding this issue as this entire N97 is starting to me very angry. Nokia must be laughing very hard about the people paying a ton of money for a product that doesnt even work and will not work for even a year!
Camera slide problems, unlock slide falling off, C: space running low even if you install everything on E: and now the battery that appears to be dead after less than 8 months.
And support or warranty service is nowhere to be found, the nearest Care point only helps ppl that have a business contract with them and the other care points are uber far away. And if you want to send your phone: it can take up to a month or more before it will be repaired!
Great job Nokia.... Your service is extremely bad, and with such a bad service: your phones are way too expensive. You dont care about the clients as soon as they have paid. You dont provide any service at all.
To topic starter:
try to charge your phone on USB. If it charges without issues: get a new charger.
If it gives the same issues: Check your battery or try to find a Care point. Although the care point dont really care about customers.
-edit- "Foul" language replaced.

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It is a big shame to Nokia that it even do not reply saying, we are sorry about the inconvineance caused because of N97, we are trying to fix it, wait for so many days.
It will give lot of relief to me because from last so many years i am using only Nokia, and i can't even think of others (may be that is what made Nokia so reluctent).
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sorry Nokia for loosing trust on you, somehow i have wait till my INR 31,500 get depriciated over period of time, uske bhad maine tumhe NO KIYA ( hindi I did NO TO YOU)
N97 Black India
Attending Nokia Discussion has become new hobby, Thanks to Nokia... for having so many bugs

Hay thanks Xploit,
You know i am really not having any problem with my N97 as of now (but unlucky me it started from last night after posting here
I work in garment industry, do you know if my customer not satisfied with my shirts he throws it on my face (remember we do not claim any warranty ) but as a "customer is the king" we do listen to him and replace or discount him if there is any problem.
Doesn't that sound ethical or professional to be loyal to their warranty? Many people complain about paying extra money for softwears (like quickoffice, PDF reader, Joikuspot etc., ) i am not complaining that because it is my fault to purchase such a heafty phone if it doesn't comes with these softwears, fine i agree because that was the deal.
But how can i accept a faulty headphone?
Sorry i just went on writing....
But I love my N97.
http://www.nokian97blog.com/2009/02/nokia-n97-battery/#idc-cover
visit this to know how do i support my N97 in other blogs, only here i complain about it because there is a hope one fine day Nokia comes up with good customer support.
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Attending Nokia Discussion has become new hobby, Thanks to Nokia... for having so many bugs

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Thanks heaps!!
God Bless you!
Dez xoxo
Solved!
Go to Solution.

1. open log = options = and set it to 30 days
2. if it didn't work, backup your data and press *#7370# ((soft reset))
n.b : of course there's no duplication ... (( open contacts optios and use one memories only sim or phone memory to display contacts ))
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

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sridharrb - apart from the fact that your problem has no relationship to this thread, your problem is a symptom of the rubbish handsets that Nokclue build. The only real fix is to replace your phone with a handset from another manufacturer.
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Nokia N97 not charging

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