Nokia N97 Problem

I have had my N97 now for a couple of months now and i have had no problems. I usually keep my phone on silent and what use to happen was when i get a text it vibrates and all worked fine.
But it started going wrong firstly by, the phone vibrated now and then even though i didn't receive a message which was a bit annoying. But now the phone wont even virbrate, the screen wont light up or the message icon wont display when i get a message.
It also doesn't do anything when the phone is on general with all the tones turned up on loud. I dont get any messaging tones or the screen doesn't light up
I haven't changed any settings so i dont know what has happened, any ideas guys??
thanks

You can use the Ovi suite to backup all your files to a PC or just copy the Music, Videos & Pictures directly to your PC using windows explorer. The N97 will appear in Windows as a storage device, you will see 3 drives under the N97 in windows explorer, the phone memory, mass memory and memor card will be the last one.
You can also use the built in backup (Applications- Office- File Manager - Backup) on the phone to backup everything to your memory card. You can choose to backup everything or just certain things. I would recommend this for backing up your contacts, calander entries and bookmarks but you are better off copying whatever files you need off the mass memory to a PC.
Also when restoring your contacts etc from the memory card after you have done the hard reset and formatted the mass memory don't restore the settings as I have found this to sometimes cause problems as you might be reintroducing some settings back to the phone that are causing issues. Better off to start with a clean setup and reinstall any apps also, don't restore the.

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Nokia n97 problem with adding last widget

Hi all,
After updating my software to v 21.0.045 i found my phone is working better than before with one exception. I can't add the last widget on the main screen. It can only let me change wallpaper?!?
I tried to reset using phone, using code, restarting a few times etc Nothing helped.
I even sent a message to Nokia helpline explaining all what has happened and they send me a silly email back with simple ""use "add content" in order to add widget to your mainscreen ""
Somebody help! If you know how to add the last widget please let me know.
Ps 1. I didn't have this problem with my old software
Ps 2. I attached a photo to prove it
Attachments:
nokia.jpg ‏106 KB

If you do it , do another soft reset , back up Contacts, Calendar and Notes ONLY (your settings can cause conflict between new and old software, which is why this is advisable) Dial *#7370# followed by 12345, then set up your phone again manually, a bit of work, but should get the phone working like new !
Good Luck
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Problem updating Nokia N97 firmware over the arir ...

OK here goes,
I'm having some real problems updating the firmware on my white nokia N97
I recently bought it of the web as a 12 month contract onto t-mobile (not there website though) in th uk
After noticing some problems i googled and noticed a firmware update had been released on 1st july 2009
I tried to get the firmwae over the air (OTA) via typing in *#0000# and selecting check for updates. I get no updates available for nokia and t-mobile (unsure what the difference is?)
So i heard try using nokia software updater.
i downloaded latest version 1.6.13 and installed it on a windows vista 32-bit home premium laptop ok
i have also installed all of the stuff that came with the cd with the phone (ovistore etc )
when i plug the phone into the laptop i get four options (PC, media, usb and something else) first time it ran it installed the necessary drivers and so therefore when i now plug it it just connects as expected.
so the laptop is detecting the nokia n97 at this stage
when i then load nokia software updater click next i put the phone into general mode on full charge with a sim card in it and click next again to detect the phone is pc suite mode
after about 2 minutes it says it can detect the phone although i can go to my computer and traverse the folder view!
i can even set it off looking for the phone pluggin it in and the autoplay options of vista will kick in in the background detecting the phone (ie outisde scope of nokia software updater)
i have tried all different connections mode pc suite mode etc different profiles nothing. tried it onto different pcs with different windows version on it. tried reinstalling software updater
my software version is 10.0.012 and my product code is 0587240
interestingly when i goto the can i update on nokias website it says no i have the latest version when i supply this information. weird
im kinda in catch 22 because there is a bug with pc usb detection of the phone in version 10 but i cant update to version 11 because of this bug
its driving me nuts any help greatly appreciated
thanks in advance
Cheers
kyle

kyletindle wrote:
i did a hard reset using *#7370# and locking code 12345 and the phone did reset but software updater does still not recognise the phone whilst ovi suite does and nokia sync etc
to make matters worse it has broke my facebook app error: undefined
mega
just what i wanted cheers nokia
It will break your facebook as you have re-formatted the C: drive of you phone. Was you facebook installed to the E: drive by any chance?
Go to OVI Store and re-install it.
It may be work installing it from OVI Store then un-installing that one to clean off the mess you have been left with post formatt and then re-installing it fresh from OVI Store.
As I always say. Before doing a re-format always uninstall all apps/widgests before doing a hard reset or factory reset.
I also do a this and a factory reset before firmware updates to clean my phone. Should really do a hard reset/format as this would be cleaner still, but tehn I would have to do a lot more set-up afterwards.
N97 (Product Code: 0585262 (Voda UK)) FW 12.0.026
95 8Gb (Product Code: 0558787 (UK)) FW 31.0.018
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Nokia n97 shut down problem

Hello ppl. I have a problem with my nokia n97. The phone shuts down randomly without a reason. I have the installed the latest software version for it, but the problem persists. Anyone can tell me what to do?

Hello,
Check this out:Go to /discussions/board/message?board.id=smartphones&message.id=152395#M152395
Maybe this could help you by giving some answers to your problem.I have N97 and i have the same problem

Problem in nokia n97 charging

sridharrb - apart from the fact that your problem has no relationship to this thread, your problem is a symptom of the rubbish handsets that Nokclue build. The only real fix is to replace your phone with a handset from another manufacturer.
Nokia N97 (RM-507) v 22
iPhone 4 (Coming Soon) - Lemon N97 - SE - Nokia 8210 - Nokia 7710 - Nokia 5100

When i connect charger to my mobile (n97 mini) it wont charge automatically, i need to switch off the mobile and start again then it will charge, its really sucks,
almost a month i am struggling with it, Even i give it to nokia service dealer they just erase the software and clean but still the problem same.
What could be the problem and how can i fix it.

Nokia N97 LCD Screen Problems - a never ending sto...

Hello.
I recently purchased a new Nokia N97 smartphone. Everything about the phone is awesome, such as GPS, decent camera, good audio and video playback, etc, except for one thing. First thing first, I always see ghosting or 'burn-in' of images on the screen - quiet clearly on bright backgrounds. This is one of many annoyances as it often is visible when your watching movies and will only go away if the screen is off long enough. Another fault with the screen is that it appears to not refresh fast enough as I can often see what appears to be 'scan lines' running horizontal (if the phone is horizontal). Last, but not least, there appears to be diagonal lines crossing the screen from the top left to the buttom right as well as little matrixes of dots, however they do not seem to be on the LCD itself but rather the resistve layer. This may be just a feature to make the screen more reponsive, but I don't know and it is only visible in bright light, but when it is, you can diffently notice it. Does anyone else notice these strange effects? Will a Nokia Care Center help fix it?
And yes, screen proctectors have been removed.
Naito.

I have the exact same problems... Some other problems two.
When I get a call and my correspondent quits the communication before I do, the phone freezes and I m forced to turn the phone off to deblock it.
This is really annoying. Some times, just while navigating between menus the screen gets stuck between two menus.
I purchased the phone 2 days ago and as you sed, its a great phone but not worth the pries, far from it.
I m goanna bring it back to the shop to have it change to see if its my phone who has a problem or the entire N97 series.
If that's the case I ll go for an other phone. I have always used Nokia phones, and was happy about them but this time I m am really disappointed.
I ll let you guys know if I get these problems fixed or if it gets worst.

NOKIA N97...EMAIL PROBLEMS...HELP

I need some help please....I have a Nokia N97 which I recently purchased..love the phone but like most people I have had a few problems and recently have had to remove battery and restart a few times...
Now what is happening is that my email widget still appears on my home screen but my current emails are not showing...last emails showing are from 5 days ago and I know for a fact that I have lots more that are not coming through...when I click into my widget its the same...none there from the last 5 days....I only have the basic Nokia email programme operating that came with my phone....my setup has obvioudly changed in some way....Help please...

Hi, try removing the widget, then go into messaging=options-settings-email-mailboxes-options-delete, Once you've deleted your mailboxes, go into Applications, seff,wizard and set up your mail again,
Also have you removed all possible apps from C and re-installed on E, and in messaging-options-settings-other-set memory in use to E-Mass memory and number of messages to 500 ?
Another thing to check is settings-phone-application settings-messaging-email-mailboxes-select mailbox-retrieval settings-retrieval amount-set to all andin automatic retrieval-E-mail retrieval-set to enabled.
Good Luck
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Nokia n97 wlan problems

Hy!First sorry for my bad English.
I have nokia n97 and I cant connect to my wlan.
Everything was ok then yesterday something get wrong because when I want to connect write: web unable to perform operation.
And sometimens on my screen show something:sistem error
pleas help)
Solved!
Go to Solution.

Hi Aurora,
Thank you for your first post and a big welcome to the Nokia discussion forums. And no need to apologise for your English its perfectly fine!
What I would suggest is to try the following:
Firstly remove the wireless connection from your phone and reset the router then try reconnecting. Also please clear all the cache from the web browser.
If this doesn't reset the phone by doing a soft reset by typing *#7780# (Please remember to back up your phone) and then try reconnecting.
If this doesn't work then please try a hard reset by typing *#7370# (Again please make sure you have backed up your phone!!).
Just to mention if your phone asks for a security code then the default code 12345.
Let me know if any of the above helps if not then please let me know and I shall endeavourer to think of some more potential troubleshooting we could try.
Regards
Raoul_Duke
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Nokia N97 Usb problems

Hi, I own a Nokia N97.
I can't seem to connect my usb to my desktop. I've tried and tried, but my desktop doesn't sense it. My phone does. When I connect it to the computer, it gives me a choice of PC suite/Mass storage/Image Transfer/Media transfer. Which should I choose? I want to transfer my n97 images to my desktop. So which should I choose? I've tried all, none works. Please help me !

Hi VSinha
This probably happens because when you connect your phone with usb, you choose (or the phone automaticly chooses) the "Mass Storage" mode.
If that is correct then when you connect the phone to the pc , choose the "Pc Suite" mode and that might solve your problem.
I hope that helps , and please let me know
Phones I bought from 1st till now:
3210 / 3310 / 3410 / 6310 / 6600 / 6020 / N72 / E51 / X2-00 / 5310 xpress Music / E90 Communicator
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Nokia N97 Contact sync Problems 83930001

Hey
I have problems after hard resetting my nokia N97, it won't sync my contacts anymore. I have the latest ovisuite 3.0.0.290 and Nokia N97 software 22.0.110. It constantly gives the error 8393001.
I even tried to reinstal my Nokia N97 software but then during the instal I get a 12042 Error. So I'm in sort of a loop.
I hope some one has the solution.

I guess the installation of Ovi Suite is corrupted, please follow the steps provided below to assist you in this regard
Step 1
- Go to Progam and Features/Add Remove in Control Panel
- Click Ovi Suite
- Click Repair.
Once repair is completed then please restart computer and check.
If Step 1 didnt work, then try the below step
Step2
-Go to Progam and Features/Add Remove in Control Panel
- Click Ovi Suite
- Click Uninstall
Also uninstall the following f
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then right click my computer, click manage.
- Device Manager-Ports- If you find anything by name Nokia please unistall ( Dont remove anything else)
Then reinstall windows Installer from the link provided below
For Windows Vista and Windows 7
http://msdn.microsoft.com/en-us/library/cc185688(v=vs.85).aspx
For Windows XP
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&dis...
- Then restart computer.
- Download and install Ovi Suite
- Restart Computer again
- Connect the device, dont open Ovi Suite and wait for all the driver to be loaded by windows.
- Once done then lauch Ovi Suite.
- Check for the issue
Hopefully this helps
Cheers
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Nokia N97 - navigation softwares problem

Hello all,
I have a little problem in my Nokia N97.
I installed on it some navigation softwares such as sygic.
In the music library of the player of the device I see all the voices files from the navigation softwares like turn left and all the files of the voice guidance.
Also in the pictures in the downloads category there are icons from the navigation softwares.
What I can do to hide all the files that they are not music files in the library of the player of the phone or the icons from the pictures viewer?
Thank you in advance for your help

hrs1364 wrote:
try an other music player. for example lcg jukebox.
But I want to use the phone's music player.
There is no way to hide those files in the player?

Opera Mini Installation Problem on Nokia N97

I am trying to install Opera Mini on Nokia N97. During installation the application stops and i get a message 'Unable to connect to the internet. Please check your settings', whereas, all my other applications using the internet are working fine. Please advise.

Go to Settings>Application Manager>installed apps>find opera mini>options>suite settings>access point>select your preferred.
>>Network access
>> connectivity
>> Authentication
And if all these are set to "Allow" then reinstalling Opera mini may fix the problem.
Uninstall, Download it again from m.opera.com (Click on "Other Download options" and then select "Dual Signed Version" under Opera mini 5.1 Options) and try to connect, if it doesn't, reboot phone and try then.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Problem Nokia N97: Arabic language in text messagi...

No arabic language exist in text messaging in my phone,although my phone supports arabic language!! please Help!!

we can't discuss changing product code here.....but, r u sure that the new product code is rm-507 and supports arabic ???
i recommend you to install the original product code's firmware
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Serious problems with my Nokia N97

I've recently restored the factory settings on my Nokia N97, which I've had for less than 6 months.
I've reloaded all my photos onto the phone..But, now when I got into my photos from the menu the only option that comes up is "Share Online" I can't access my photos at all, when i take a photo with my phone..It doesn't show up anywhere.
Help PLEASE!!
Also, where can I send this phone to get repaired in Adelaide? How much will it cost??

Hi, firstly did you restore factory settings via Phone management, or by doing a soft reset ? If the former try backing up contacts and calender NOT settings, then dial *#7370# followed by 12345, phone will reset nad you'll have to set it up again, but hopefully , you will not need to have it repaired, as this action tends to solve many issues.
Secondly, if the phone is only 6 months old you won't have to pay, according to Google the nearest Nokia care centre is here:
82 Frome St
Adelaide SA 5000, Australia
(08) 8227 0499
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
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Nokia n97 FW problem

I am very upset with my nokia n97, every since I updated the FW to version 12.0.026 my phone just keep freezing and the touch screen does not even work right. I can't even dial or answer my phone so **bleep** off. Anyone else have this issue ever since the update?

I cannot install the v20 as the version I have is the most current one everytime I tried to update to see if v20 is available. Also I did a hard reset and wiped it clean and reinstall the current version that I have and still no luck it still acts up and freeze the phone. I went back to using my E71 instead, if I do not see the v20 update within the next few days I will send my phone in to get it repaired.

Nokia N97 Problem

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