Nokia n97 shut down problem

Hello ppl. I have a problem with my nokia n97. The phone shuts down randomly without a reason. I have the installed the latest software version for it, but the problem persists. Anyone can tell me what to do?

Hello,
Check this out:Go to /discussions/board/message?board.id=smartphones&message.id=152395#M152395
Maybe this could help you by giving some answers to your problem.I have N97 and i have the same problem

Similar Messages

Nokia Auto shutting down problem

Since last week my 5800 shuts down like crazy.
1 time it shuts down like after 10 seconds when started up
then after 50 mins...
I have the latest firmware installed.
Already hard resetted the thing.
I did notice something:
When I took the sim card out and rebooted the phone, it didnt auto-shut down anymore
Put the card back in, the same **bleep** again.
Tried different sim cards but all managed to shut down the phone
anything to solve this ?

hmm could have something to do with the connectors, might be a hardware issue. take it to nokia care and see what they might say. if it works ok without sim, and not with it, it might be a communication issue between the device and sim
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Shut down problem on new macbook pro 13"

Hey,
Just a new convert to mac after ditching my glitchy windows desktop replacement.
Been really enjoying the mac (i've had it for 3 days now). I've experienced a shut down problem where everything would close, like the dock and the bar up the top. What's left is just my background and my mouse which i can still move around. If i press the power button, it brings up the shut down options but if i click shut down, it brings me back to the background again.
The first time, it happened was after i tried opening a macmame.dmg file which was not mounting, and that cause problems with shut down in which i had to force shut down. The 2nd time it happened (which was today), was not as a response to installing anything, or so i would think.
Also, is it 'safe' or normal or better to just leave my laptop on sleep instead of shutting it down? I see a few people doing it and just wondering about the benefits of doing that instead.

I've done that repair disk. So far this shut down thing has only occured twice in 4 days. I've shut the computer down 6-10 times so it's not a reoccuring issue, so hopefully that repair would've resolved anything.
I shall continue to let me mac sleep instead of shutting it down then, seems easier. And good thing to know that theres no viruses... hate working with virus scanners and all other nonsense.
Macmame is just a emulator for some games. It was something I had on windows so just wanted to see whether it worked on mac, I ended up getting it mounted and installed but didnt seem to work as well as on windows so i disabled it.

Macbook air Shut down problem

Hi everyone,
I used to have the shut down problem with my Macbook air. I have an 11" Later 2011 Macbook air.
The problem did not go away after updating to Mountain lion.
I just realized that although I was closing all programs, I was not ejecting my 3G modem/dongle.
Once I ejected it before commanding it to shut down, it did shut down properly.
I thought I should share it with you. May be there is a program that has not been closed or a devise that has not been unplugged/ejected properly and is restricting the shut down.
It worked for me. Hope it will work for you.
Enjoy your Mac.
J.

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
     If this does not help, you may have to take the computer to the Apple store
     to have the battery checked out.
     Best,

Solution for those People having sleep and shut down problem.

Solution for those People having sleep and shut down problem.Go CONTROL PANEL
select RECOVERY
select OPEN SYSTEM RESTORE
then restore your laptop
This process work for me Please comment below if it was helpful toyou

As I said, a weak or dead PRAM battery can reportedly cause odd startup issues. If it has never been changed in six years, that's a really long-lasting battery, even if the iMac was kept on continuously.
They are pretty cheap from the right source, so you may want to try changing it.
http://eshop.macsales.com/item-specials/Newer%20Technology/BAA36VPRAM/

Nokia N97: Still got problems

Ok here we go,
I have installed the latest firmware on my N97 and installed the 5 application updates but I still have a few problems with my phone...
Problem 1:
Messaging menu still doesn't load when I click on messaging from the menu - sometimes it does other times I have to touch the screen and then all of a sudden the links appear!
Problem 2:
Pixelated Pictures, someone else mentioned this after upgrading their firmware that when you view the gallery the pictures look really pixelated and the quality looks rubbish! Give it a few seconds and then it finally focuses and sharpens up the picture!
Problem 3:
Ringtone - sometimes my selected ringtone doesn't play and the standard nokia ringtone rings when I receive a call?
Problem 4:
Recently my brother and I (he has the white N97) have noticed when you switch the phone off (I set my alarm and switch it off every night) before it shuts down it starts going through different applications on my phone - for example it opens contacts for a second, then messaging, the menu, lastly it opens API bridge and then finally it shuts down.
Problem 5:
Alarm - why are these so tempremental? I set my alarm last night, put my phone on charge and turned the phone off (whilst still on charge) it went off this morning 7:35 I normally put it on snooze (5 min break) a couple of times, the first time it went off I snoozed it and took it off charge... 5 mins later it doesn't go off? It's a good job I wasn't tired this morning otherwise I would have been late for work!
Problem 6:
Active Content - to my amazement this morning I looked at my phone and thought something is missing (the shortcut bar at the top had gone) I hadn't even taken it off!?
Problem 7:
And finally when I reboot my phone it always asks if an application can access the internet and it tries to setup a new email account (email wizard opens, even though I've already got my email account setup)
If anyone can help it would be much appreciated, I am fairly dissapointed with Nokia tbh, they had the perfect recipe for a decent phone and unfortunately they haven't got it right yet
Thanks in advance

I've got 2 ( although I didn't see it as a problem, just patience) and 3. I'll try that fix and see if that works. Not that you should need a fix eh? I've an additional one since V11 which is that it struggles to find WLANs and can't connect bfore it loses them again! Oh, and it won't open some Faecbook photos, but I tend to think that's changes in Facebook...
Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4

Nokia N97 Software Update Problem!

My N97 was working fine a few mintues ago and I decided to update my version from v11 to v20.
As I've updated my version before and nothing was wrong I didn't think of backing up my data (stupid), as the update was downloading I minimized the NSU as my brother wanted to use the computer. When I came back it said something like "Update failed" can't remember what it said as I just read quick and pressed "Try again", it didn't work so I hoped that the second time it would work. Unfortunately it didn't work so I just decided to press Cancel. The NSU was shutting down and I checked my phone and the screen was all white so my immediate recation was to take out the battery and put it straight back in. I done that and I tried turning on the phone, nothing happened except the phone vibrated like it usually does when I turn it on but it didn't turn on, when I hold the power button it just keeps vibrating. Took out the battery several times, waited about 5 mins and put it back in and yet didn't work. I put the phone in the charger to see if it would charge, nothing happened. Put it back in the usb and it keeps connecting/disconnecting but nothing happens.
I have loads of improtant files that are stored in the phones mass memory so I wouldn't like to have to do any type of reset that would make me lose my data. Please help!

I am NOT an expert on this at all, even though I did recently update from V12 to V20. I had a different problem in that the phone would not start due to the Phone Memory (not Mass Memory) being full. In the end I was able to connect to the PC Suite and delete some application I don't use (like Facebook etc) and free up some memory to allow it to start.
However, in doing some reading to find out what to do, I am sure I recall seeing that the hard reset of the phone only wipes the Phone Memory, not the Mass Memory. Double check that by reading some of the search items on Hard Reset, but I think I remember that correctly. You will lose your contacts and message/web history but that may not be as big a problem as the other important data.
I did do a backup first but did not have to use it as it updated to V20 without losing any data (as you experienced on your earlier update).
Unfortunately I now have another issue, as V20 seems to work differently in the file system and I cannot transfer files as I used to any more but I will put that question in a separate thread.
Allan
Nokia E7

Nokia E71 Shuts down automatically, even when full...

My new nokia E71 keeps shutting down even if its fully charged, tried just about everything, also will not except an update, haved tried many times to update, fails at last minute 1%. Has nokia got a glitch in their system. The phone fails to turn on about 40% of the time, then I push the button an hour or 2 later and it works , then a few hours later it turns off again, same problem time after time. what is the problem and ho do I fix it. I have the phone on contract with 3Italia, but I'm going to Dublin Ireland for 5 months, will nokia Ireland fix it under guarantee if I can fix it here.

Howdy asem18,
This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
So long,
-Jason

Nokia 5530 Shuts down itself - Need help

Hi
Did anyone experience this? My 5530 would shuts down itself anytime during a call.
Could be either during a received call or dialed out call.
Could be right after the call is connected, or few mins after the call is connected
I have been using it for half a year without any problem. It just started to go nuts this week.

Ok, what I would do is to update if possible : http://europe.nokia.com/support/download-software/device-software-update/can-i-update, or/and soft reset and format the memorycard.
(remember to back up anything you want, - But I would try not to backup more than contacts, messages and music and pics - as you might can take the problem with you. Likely - it's not a software issue as you said it been behaving fine for half a year.
Have you installed any apps lately right before the issues started?
If you cannot figure it out - I would take it to a Nokia care point as it might be a hardware fault.

Mac mini intel shut down problem !! please help !!

hi !
following problem, mac mini intel single core does not shut down, shut down process last 10 min and more (bluescreen, black wheel running) but does not shutdown at all!!
When I log off my user and then press the shutdown button at the login window, it shuts down normally.
Any ideas???
Feeling like being in windows times???
please help
thanks
tobias

Good catch. I would never have though of that since I eagerly anticipate each chance I get for a clean install.
I much prefer to get a clean start and consciously change the things I need to work - often I find that the defaults really are better and would otherwise be stuck in habit...

Mac shut down problem

I've done all of the steps here: Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support but still have something that wants to be installed when I shut down my mac. I don't know what this is or how to get rid of it. Any suggestions please?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Acer Aspire V5|123 - Shutting Down Problems

Hi,
I have bought an Acer Aspire V5|123 netbook yesterday. I had done a clean install of Windows 8.1 (with Pro). At the moment I was trying to do some updates on this netbook to get to the latest updates. But each time this netbook updates, the shut down method is taking like 3 mins to boot back up again which is taking longer than usuall!
I have a Compaq (from HP) computer which has Windows 8.1, the computer I use mostly is this - the boot up and shut down times are fast and quick. The operating system runs smoothly on it and it works fine and never had a problem for a few months now!
Also, the power button light stays on for like 5 mins after the Windows shut down. So, I have been surfing on the web to find a solution to this simular problem. I have found out a forum thread with someone answering about replacing the battery or replace the BIOS battery with a new one and see if that solves the problem.
Thanks!
Best Regards,
Benjamin
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

UPDATE: Opened the machine to change the coin-cell battery and re-insert the memory card to see if this has solved the problem. Which it hasn't! Any solutions anybody?

Mac Mini Shut Down Problems

I recently installed a firmware update that supposedly corrected some sleep issues. Since installing the update, I am sometimes unable to wake the computer from a sleep. Usually I can manually turn the computer off and then zap the p-ram to correct this problem.
But since the installation of the update, I can not shut down or restart the computer from the menu. I have to manually turn the computer off.

There isn't anything intrinsically wrong with Norton Antivirus which would generally cause this sort of problem - I've used it for some time on Macs in my network which are used in our email system and never had any issues with it. However, there are many potential problems with any software of this sort since in order to work they have to hook deep into the system, with the consequent risk of spurious symptoms which are rarely predictable and highly variable.
On balance, while I would be reluctant to say you should ditch antivirus software completely, I would suggest that you uninstall the Norton product so that there are no remaining traces of any active portions of it. I would then install ClamXav, which is an open source antivirus product which can then be set to watch specific folders (such as mail, desktop etc) but which has the great benefit of not hooking so deeply into the system and running with almost minimal CPU demand. In that way you will still be well protected, and be sure you are not spreading infections to PC users, while not taking the same risks with system stability and performance that more traditional AV products create.
Once done, if you continue to have shutdown issues, post back with more detail of the specifics of the situation, and information about any other utility type software you have installed or used.

Restart and shut down problems on MBA

Hi Community,
I have the OS X Lion 10.7.3 Software on my MBA, since I bought it last year in the summer, so maybe my case is a warranty issue!
I normally put my MBA to sleep, but sometimes try to shut it down, it worked just fine before, but since a couple of days it doesn't restart and
won't shut down, the gray wheel modus until I press the shut down button for couple of seconds. I don't won't to shut it down only this way,
there is obviously a problem. I already installed the new update from the software and it didn't even ask to restart, normally it has to restart after an update, right?
I have tried to shut it down from the guest account and it worked just fine.
So it would be great, if someone else has some tips to this issue.
Thx,
Yulya

If you boot into Lion recovery mode (boot holding the command and R keys down), bring up Disk Utility and do a repair disk. Also repair permissions while you're there. If that completes without error, reboot using the Safe Boot by holding the shift key down when booting. That may take longer than normal. If that completes, try a regular boot.
If issue still remains, download the 10.7.3 combo update from http://support.apple.com/kb/DL1484 . Before installing it, bring up Disk Utility (on your hard drive in applications/utilities) and repair permissions. Install the combo update, then repair permissions again.
If those steps don't fix it, the next step may be to reload 10.7, however, you may want to take it to the Apple store to see if they have any other guidance. It doesn't sound like a hardware problem, though.

Mac mini shut down problems under Lion

Since I installed Lion on my Mac mini (mid 2010, 2.4GHz Intel Core 2 Duo) I cannot shut down the Mac mini any more. I always have to shut it down by pushing the power button. Can anybody please help me? Thank you.

Hello, Yes, I see the gray spinwheel which goes on for ever.
In the meantime I have installed the lion update and I have uninstalled all applications which I do not need any longer. What I also realized is that if I do not tick "open same windows when restarting again" (I don't know the exact English version as I am using the German one) the shot down does not work properly - as mentioned above. At the end I believe I found the solution now:
- Lion update
- all apps which I don't need anymore: deleted
- all USB, Firewire etc. drives "eject"
- Shut down
It works.
Hope you also find the solution for your problems.
Best reagards

Nokia n97 shut down problem

Similar Messages

Maybe you are looking for