Nokia N97 synchronization canceled and lost messag...

Hi all, I've a problem with my Nokia N97. I was using Ovi Suite, and trying to synchronize everything from my phone to the computer. The process started fine, but it was taking too long, and after more than one hour of processing, I was forced to leave my pc, and therefore I choosed to cancel the synchronization. It stopped, and after that I closed the application, turned off the computer, and disconnected the phone (I was using the USB cable).
After that, I found that on my phone there was no message at all. Every message and email was wiped. Even email settings were deleted.
Fortunately pictures and videos are still there.
But now I cannot find my messages anywhere.
Please is there someone who could help me?
Of course, I did no backup before.... as you will ask for...

if it can't be recognized in USB mass storage mode from your pc, then Nokia care must replace it in warranty period
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

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Nokia Photos Synchronization Cancelled with n97

Hi I tried the Synchronize function in Nokia Photos it starts to work then I get the error message "Synchronization Cancelled". Then I tried to synchronize using Ovi Office Suite but nothing seems to get transfered or changed.I am using the USB cable and Windows Vista anyone know how to reslove this

You were lucky then..I've tried the following and nothing works:
- Reinstall after full removal of Nokia Photos
- Hard reset phone with no backup restored
- Hard reset phone with an old backup restored
- Reinstall of latest firmware with no backup restored
- Reinstall of latest firmware with an old backup restored
I've also tried this on an XP PC and Vista PC, both work intermittently for a while then nothing, I've also tried multiple N97's and they are the same.
I've decided, primarily due to the lack of support from Nokia, that this is my last Nokia phone. In my opinion, shoddy phone software and badly written PC software has caused no end of customer dissatisfaction and I'm not putting up with it anymore.
Shame really, as the n97 had so much potential

Nokia photos: synchronization cancelled

After update the new 30.019 firmware in my N85, I'm not able to synchronize the phone with Nokia Photos.
The message, when trying to sync, is: "Synchronization cancelled" without error's detail.
If I try to open "Settings" from Nokia Photos, I get an "Updating nokia device view" on the bottom and then the program freeze (must kill the process with task manager).
I use Nokia Photos from 2004 (when it was LifeBlog with license ID), and it's important for me to have all pics/movies/sms stored in my pc.
I saw few topic about this argument (with different phones), but no one reply to solve it.
Any suggestion?

Factory settings reset. In standby, dial *#7780# and the phone's security code (the nokia's default security code is 12345). This reset restores phone's original settings.
Soft reset. In standby dial *#7370# and the phone's security code. Soft reset deletes ALL your phone's data.
Hard reset (the three key code/reset). Turn off the phone. Press and hold three keys together, the green/talk key, the * key and the number '3'.Then, turn on the phone and don't let the three keys before you see the nokia hands logo/nokia boot up screen.
For 5800 XM hard reset need different keys/buttons. The green/talk key, the red key and the camera key/button. The process is the same.Warning!Hard reset deletes ALL your phone's data/files!
And, for N97 go to /discussions/board/message?board.id=smartphones&message.id=158831&query.id=591236#M158831
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Nokia N97 can't send picture message to Nokia 5800...

I have a Nokia 5800 and my partner has a N97 and he can receive my picture messages but he is unable to send to my phone. We have gone through all the trouble shooting with our service providers.
I put my sim card in two other new nokia 5800's and the message didn't come through, I then put my sim card in a different brand phone and I got the picture message! The phone shop said it must be a incompatibility between to two phones, I don't understand how two new nokia's can't send a picture message, has anyone heard about this? Any fixes??
Thanks

I have the same problem as you with picture messages. I have a friend in Australia who has a Nokia E71 and she cant either. This has happened ever since i have had a Nokia phone both N85 8GB and now my N97.
I havent found a answer and we had no troubles when i had a sony ericsson could send and receive pictures.
Nokia N97 Unbranded RM-505 [0585162]
Firmware 21.0.045
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NOKIA N97 SYSTEM ERROR AND MENU NOT OPENING

I have a N97 which is a far cry from the N900. Anyhow, of recent when I try to access the menu a message pops up saying "System error" - so, I cannot access any of the other functions through Menu and, quite honestly, I don't know how else to access the menu. Any ideas or suggestions to resolve this would be appreciated!

Apart from loss of data I would probably suggest carrying out a "hard reset" upon this device, which is chronically short of phone memory:http://mynokiablog.com/2009/07/18/how-to-hard-reset-your-nokia-n97/
Happy to have helped forum in a small way with a Support Ratio = 37.0

Problem Nokia N97: Arabic language in text messagi...

No arabic language exist in text messaging in my phone,although my phone supports arabic language!! please Help!!

we can't discuss changing product code here.....but, r u sure that the new product code is rm-507 and supports arabic ???
i recommend you to install the original product code's firmware
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-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

AQ transactions and lost messages

Dear forum,
I am developing an application in which messages should not get lost.
I have the following test setup :
an MDB which is deployed with the transaction attribute="NotSupported".
The MDB runs in a oc4j container.
The onMessage method of the bean is run in the Eclipse debugger.
I observe the following:
When the MDB picks a message from an AQ queue and enters the onMessage method the message state in the queue goes to "processed".
When the container is forced to crash before the onMessage method returns the message has disappeared from the queue and is not in the exception queue.
When I run the same test with the transaction attribute="Required". The onMessage method runs in a container managed transaction and the message goes to the exception queue with state "expired".
For various reasons I do not want to use CMT. But I do not want any messages to get lost.
Could someone please tell me if my observations are correct en what alternative options do I have?
Greetings,
Huub

No real help from me I'm afraid but just had a call from my brother who was just lost all his mail setting and messages, mail is appears as if it was started for the first time. His Mail folders in the Library have his pop and mac account folders but no contents.
Have you checked if the messages are in your library? (Home > Library > Mail)

Nokia 3720 Classic - email and picture messaging o...

Hi.
Can anyone tell me what I need to do to get email and picture messaging to work on the 3720c via the Orange network?
I've spoken to Orange support four times now and the best they can come up with is change the handset for a different one from their shop. This is not an option as they are twice as expensive and don't sell the 3720c.
I know the 3720c can work on Orange because my mate has his working just fine.
I've been through the normal setup but keep getting a "no network coverage" error even though I know its fine because my mates is working from the same location.
I'm seriously considering dumping Orange and moving to a different provider if I can't get this sorted.
Cheers
Steve

Anyone ??? Nobody ???

Mail Preferences and lost Messages

Had an issue after a software update: finder constantly relaunches. Tried, PRAM zap, reinstall sys, removing com.apple.finder.plist preference. Nothing worked.
Then I relocated my entire preference file. Now the problem is gone, it was some preference, I do not know which one.
Now I have to set up some programs again, or swap in the prefs from the old folder. The problem is that I have no mail boxes on my mac in mail. All of my messages from the years, catagorized into folders, are gone.
Looks like the first time I every opened mail. I have original prefs folder and all its contents, however if I swap the old prefs back into the lib, most prefs return on restart, however there is still nothing in mail and the finder relaunching error resumes.
Where did my mail go? Did new preferences for mail overwrite my entire mail archive? How can I find them? Where did they go?
Unfortunately I have been meaning to back them up ever since I lost the last backup. Too many good numbers in my emails, user names, passwords, activation codes, directions to Eden. I want them back!
Ideas?

No real help from me I'm afraid but just had a call from my brother who was just lost all his mail setting and messages, mail is appears as if it was started for the first time. His Mail folders in the Library have his pop and mac account folders but no contents.
Have you checked if the messages are in your library? (Home > Library > Mail)

Nokia Lumia 800 charging and photo messaging probl...

I got my Nokia Lumia 800 in May and was great to start with but when I updated the phone to the most recent update I started to get problems.
My picture messaging wont work at all, when i recieve a picture message I get "get media content now" but when I try and get it, it doesnt work, I have taken my phone into the shop to see if I had the correct apn etc but they cant see any problems with it. When I took it back to where I got it from and they told me that they would have to send it away without giving me a replacement until I get it back, telling me I would need to buy a new one, I cant have this as I have a micro sim card which will only fit in certain phones.
I have also recently started to get a charging problem aswell, I have reset my phone but nope, and I have tried other chargers which dont help either, my friend used my charger to see if it would work in her phone and the charger seems to be working fine, again it seems to be a fault with the phone.
I love my phone but I am not happy with the faults that seem to be happening now, as I need my phone to be in working order due to family illness.
Could anyone help me with this ?

Have you fully charged via Laptop ? If so let it run down 10% or so and connect to supplied charger and see if it will charge then, also if you have done a software update you could try reverting back to old software then re-installing latest again.
Final solution is a Nokia Care Point !
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Nokia 6700 headset connected and call/message aler...

Hi I am new to this so excuse any mistakes I make and hope this makes sense.
When the Nokia 6700 has its in box headset attached new message/call alerts still come through phone speakers. I find this annoying as when sat in a public place don't want phone ringing when headset in but still want to hear alert through headset.
Is there anyway this can be switched off?
Many thanks in advance Mark

How stupid of me. To do this. Go to your enhancement settings then change the default profile to silent or edit one so that call and sms alert is just a beep then you'll avoid the drama
Show your appreciation. Hit that kudos button real hard

Why can some Nokia N97s be updated and can't be up...

I was wondering what does the product code have anything to do with if I can or I cant update my phone? Is there any way to update it myself without having to take it to a Nokia store which I do not have any near me.
Thanks

Hi, read this thread and click the links and read those too. This will give you some information and some examples of how it works. /t5/Eseries-Devices-and/Why-I-can-not-update-my-E72-new-firmware/td-p/672223
If there are no updates for you and you don't wanna take it to a Nokia care point, you will have to wait.

Nokia N97 - Camers pictures and videos no longer i...

As the title says all my images and videos are now no longer within the captured folder when you go into photo's, I have tried deleting all of the _PAlbTN folders, also factory reset the device, still nothing there, any ideas on what I can do to get these back in the captured folder?
Otherwise it seems a pointless feature if every firmware update you lose all the data captured over the months since the last update, I have also tried copying all in the camera album over to the PC and put back onto the phone mass memory.
It's doing my head in now, I have trawled the forums to find information but nothing.. I have a lot of other items on my mass memory which I have accumilated from over the years and transferred to each new phone I get, got something in the region of 2500 images and videos, on the mass memory stored in the traditional way, where E is the mass memory etc:
E:\Images\200610\200610A0
Instead of the new way i.e.
E:\Images\Camera\200910\200910A0
Do the files (images and videos) get assigned new tags to allow it to identify them as being taken on the device, my viewby month folder is also not working.
Any help would be appreciated.

Great that the new firmware helped at least one user
Right, the Nokia Photo Browser doesnt show videos, since its a photo browser I wonder why the native photo application shows videos - someone should fix that bug or rename the application.
I browse and watch videos with the file manager.
You can exit the Nokia Photo Browser. Touch the screen and hold, after one or two seconds you get a menu popup, there you can do some things and exit the app. Additionally there are much more features than you would expect. If you opened a photo, you can keep the screen touched to get a magnifier. You also can double-touch it so zoom in.
Nokia Bug Tracking System @ http://dev.an3k.de/bugtracker/

Palm Treo Pro - suddenly lost Messaging email and SMS?

Currently travelling overseas and no probs first few days but then was in Port Isaac with "no signal" and switching carriers and lost messaging - emails, sms etc. I can make outgoing calls and receive them but can't receive SMS. I can access web for weather updates, Facebook etc. I have done a few few soft resets with no success although one time I got an error message about device.exe - not every time though. The messaging won't work either through the nominated button or through the menu item. I do get the "thinking" whirling ball for 10s while it tries but nothing starts. Has my device.exe become corrupted somehow - can I replace it or do I need a hard reset? Should I install 6.5 if that is the case - don't really want to lose all contacts etc
Any comments appreciated - it is driving me nuts!
Post relates to: Treo Pro T850U (Unlocked)

It is strange if web browsing works but not email. Unlike SMS, email should be using the same data connection as web. Are you roaming with your provider's SIM card or are you using a local SIM card?
I generally get a device.exe error if I close a program and it doesn't close correctly, or very occasionally if a program crashes for some other reason. I don't think I've seen it during startup. I doubt that the file has become corrupted, although I suppose it's possible.
There is no (official) 6.5 update for the Treo Pro.

I have updated my nokia n97 to v2

i have updated my nokia n97 to v2 and i am missing sum of the new feature. when i bought this phone i had low free memory on the phone. by updating the phone i thought it will give me more free memory but it doesnt. it give me the same free memory than before updating. i really need to free up some more memory. am from the uk by da way.
can anyone help me?

You could try hard resetting the phone after the update, since most people, including myself have improvements after hard resetting. *#7370# is the hard reset code.

Nokia N97 synchronization canceled and lost messag...

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