Nokia N97 Updating Problem!

I'm having trouble updating from v11 to v12. It says I have the update already but everytime I try to update it just says it disconnects and it doesn't update at all. It keeps telling me it failed and I don't understand what's wrong -_-

Try using the new Beta Labs software updater. You can download it here
http://betalabs.nokia.com/apps/nokia-software-updater/download_and_installation
Worked fine for me, Ovi Suite was always giving me the Error Code 12017.

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Nokia n97 wlan problems

Hy!First sorry for my bad English.
I have nokia n97 and I cant connect to my wlan.
Everything was ok then yesterday something get wrong because when I want to connect write: web unable to perform operation.
And sometimens on my screen show something:sistem error
pleas help)
Solved!
Go to Solution.

Hi Aurora,
Thank you for your first post and a big welcome to the Nokia discussion forums. And no need to apologise for your English its perfectly fine!
What I would suggest is to try the following:
Firstly remove the wireless connection from your phone and reset the router then try reconnecting. Also please clear all the cache from the web browser.
If this doesn't reset the phone by doing a soft reset by typing *#7780# (Please remember to back up your phone) and then try reconnecting.
If this doesn't work then please try a hard reset by typing *#7370# (Again please make sure you have backed up your phone!!).
Just to mention if your phone asks for a security code then the default code 12345.
Let me know if any of the above helps if not then please let me know and I shall endeavourer to think of some more potential troubleshooting we could try.
Regards
Raoul_Duke
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Nokia N97 Usb problems

Hi, I own a Nokia N97.
I can't seem to connect my usb to my desktop. I've tried and tried, but my desktop doesn't sense it. My phone does. When I connect it to the computer, it gives me a choice of PC suite/Mass storage/Image Transfer/Media transfer. Which should I choose? I want to transfer my n97 images to my desktop. So which should I choose? I've tried all, none works. Please help me !

Hi VSinha
This probably happens because when you connect your phone with usb, you choose (or the phone automaticly chooses) the "Mass Storage" mode.
If that is correct then when you connect the phone to the pc , choose the "Pc Suite" mode and that might solve your problem.
I hope that helps , and please let me know
Phones I bought from 1st till now:
3210 / 3310 / 3410 / 6310 / 6600 / 6020 / N72 / E51 / X2-00 / 5310 xpress Music / E90 Communicator
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Nokia 503s Update Problem

Hi! This is my first post on the forum, I have a problem:
I'm from Argentina and I have a Nokia Asha 503s with the operator Personal Argentina, but I can't update the firmware. Whne I try to update via FOTA on the Setting's Menu but the phone says that isn't available an update.
For this reason I tried to update using Nokia Software Recovery Tool and Nokia Software Updater for Retail and both programs find the update, then download it but when the installation process starts it the phone restart normally (no show any White Screen) and reaches 10%, giving me this message:
"Error instaling software:Error code: 0x8401F141..."
I cancel the installation when the program ask me to recover the installation, and the phone does not apply any change.
Any possible solution?
Extra info:
Product code: 059V310
Attached: the error screen on Nokia Software
Greetins from Argentina!
Live the life, be happy...
Attachments:
Sin título.png ‏105 KB

in this forum we are forbidden to discuss such things, changing product codes and installing unofficial firmware on the devices, voids the warranty.
Greece Nokia X6 RM-559 v40.0.002

N97 Update Problems !!

i updated my N97 to software V12. and i got the following:
1- the Theme Effects doesnt work anymore for any theme.
2- if the Theme including Audio Theme, it will not work.
3- sometimes after ending calls the phone hanging and should remove battery and install again.
any solutions???
Solved!
Go to Solution.

try the first two codes and see. back up your stuff and read carefully
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. ) For Nokia N97 (unofficial version but works) is SHIFT /SPACE BAR / BACKSPACE while holding the power button. Again do not let go until you see the handshake screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia n97 FW problem

I am very upset with my nokia n97, every since I updated the FW to version 12.0.026 my phone just keep freezing and the touch screen does not even work right. I can't even dial or answer my phone so **bleep** off. Anyone else have this issue ever since the update?

I cannot install the v20 as the version I have is the most current one everytime I tried to update to see if v20 is available. Also I did a hard reset and wiped it clean and reinstall the current version that I have and still no luck it still acts up and freeze the phone. I went back to using my E71 instead, if I do not see the v20 update within the next few days I will send my phone in to get it repaired.

Nokia N97 updates

Hello I still can't update my phone to V12.0.026
Nokia N97 (RM-505)software version V11.0.021
Phone code : 0585262
Operator : Vodafone UK

matto73 wrote:
If your phone is a Branded Vodafone N97 you will have to wait till Vodafone approve it. Its the same with any network branded phone .
Heres a example Orange dont sell N97 branded as there firmware wouldnt work on it. Networks remove what they dont want from the firmware and put there stuff on and wont release it till it works correctly.
And often, if they can't get their own lousy software to work, they'll stick it on the handset anyway and mess the whole thing up for you. That's why I no longer use branded handsets. I am amazed at the performance improvements and increased stability on unbranded handsets and I certainly don't miss any of the branding!
Nokia N8 on O2-UK
Firmware 022.014

Nokia n97 update

Hello, do you know if is there any update for nokia n97? Or had us written off nokia?

This question has been asked and answered many times before.
The chances of the original N97 seeing another update are pretty much slim to none. It's been ignored more than once whilst other cheaper models have seen updates. The way the N97 was treated certainly wasn't Nokia's finest moment.

Nokia N96 updating problems

Hello
First, I know N96 is an old phone, but I wanted it so bad, and i got one few months ago. I bough it with 20.050 firmware in it, and when i went check for updates (OTA) it said, and it always says no updates available. I checked the code behind the battery and its: 0543719, checked on the site says there is newer version firmware for my phone available. I tried updating with Nokia Software Updater, again latest version, but it shows error saying it can't identify my device. A friend of mine told me he updates via Ovi suite. I installed it and tried to update. It detected my phone, firmware and everything, it downloaded the latest firmware, but when i go to install, it shows that my usb is disconnected, and then connected again.. (http://www.youtube.com/watch?v=zy8EZd0uBYc)
Is there any way i can update to the latest firmware? Can my phone die or get stuck on the oldest firmware if i do recovery? thanks.

There are 3 ways to update the firmware for the N96 and they are
1. OTA (over the air) which is the preferred method.
2. Ovi Suite/Nokia Software Updater
3. Nokia Care Point.
There is always a risk of bricking the phone if the update fails. This will then definitely require a trip to the local Nokia Care Point.
Sometimes when I encounter problems with the updating process, I actually hard reset the phone using the *#7370# reset code before I update. This could rid the phone of any settings etc that may be causing the problem.
Remember to backup your phone before attempting anything.
Good luck.

Nokia N97 Updated with v12 firmware but......

where are the new apps also how do i get to see album artwork when scrolling?
do i have to enable it somewhere?
HELP...Please

The things you looking for are part of FW V2.0 not V12. V12 was released to fix a few stability issues check changelog here
Hit Kudos if I Helped out.
Nokia 3310-> 8810->N95->N95 8Gb->
Nokia N97 Black v21.0.045 RM-505 Code-0585162 (handset No 3)

Nokia Suite and Nokia Software Updater problem

So I tried to synch my calendar and tasks this morning, as I usually do, from my office Windows XP laptop... and the synch failed.
The progress bar that should tell me how far along the synch has got just stayed empty.
After about ten minutes, I quit Nokia Suite, disconnected my phone, and reconnected it.
When I tried to restart Nokia Suite, I got a pop-up:
Nokia Software Updater is running
Please close Nokia Software Updater , as it stops you from opening Nokia Suite. Then, click Try again.
I looked in Task Manager, and couldn't find Nokia Software Updater...
Any ideas what I can do, other than reboot?
K.

Hi Keith_Rhodes,
Sorry to hear about the situation. Please go to "Processes" sheet in Task Manager. Close the process Nokia Software Updater.
You can also go to Nokia Suite > Tools > Options > General > Automatically download software updates > Disable it. Try to sync again.
If it still fails, please tick " Nokia Suite > Tools > Options > General > Start collecting logs, in case the issue does not get resolved and you have to contact Nokia Care line and they need them.
Please let me know how you get along!
Jampe
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Nokia N97 keyboard problem

i have nokia n97 if i tape w on keyboard is tape y and if i tape y is tape w. the keyboard is querty and language in the phone is french. any on help me please.

A French phone would normally have the French AZERTY keyboard instead of QWERTY, and judging by what you say Sabsy, your software is mapped for AZERTY even though you have a QWERTY keyboard (or perhaps you have an AZERTY keyboard and the software mapping is for QWERTY).
It sounds like there is an issue with the phone - it could be a factory error on a batch of phones, or it could be that the retailer has flashed a different software onto a phone from another country nto realising that this would have a serious impact on a device with a full keyboard - either way, take it back to the retailer and insist that the phone is put right or replaced.

Nokia software updater problem

I just have installed Nokia Software Updater for N80 Internet Edition.
I followed the instructions, The firmware version of my N80 were going to change from 4.0632.0.38 to 5.0719.0.2.
Almost at the end of the process, I had to take out the battery, then disconnect the usb cable, after that put the battery, turn on the phone and connect the usb cable.....
But, at this time.... the phone didn´t start up....
I am really worry because even though I tried to charge the battery, the phone doesn´t turn on any led.... I´s now a dead phone....
Please help me with some advices.....

Hi kinzo
Unfortunately things are not looking good. Firstly try leaving battery out for 5 minutes and then replace.
Secondly you might like to look at post from nando61 just input "N93 update fix" into "Search Discussions" at top right of screen. Although different S60 phone to yours, it seems to be a question of whether NSU can be "tricked" into reading phone so that software can be re-loaded.
It appears to have worked on an N70, N73 and N93 so far apart from loss of data unfortunately!
It may however be a small price to pay if you have a "bricked" "N" Series and a visit to a Nokia Service Centre neither practical or feasible.
Happy to have helped forum in a small way with a Support Ratio = 37.0

N97 update problem

Hi!
I can't update my N97,Ovi suite shows that connection is lost when I'm trying to update,NSU shows that update failed or that USB isn't connected directly.My N97 version is 11,when I tried to update it to v12 it also didn't work,and now v20 isn't working Code is 0576410,all programms show that there's an update,and in web conforme that. What can I do to update my phone?
When I tried to update to v12 it atleast restarted and then showed that connection is lost,with v20 it shows nothing on phone.

I got same problem, it's incredible how can be possible that nokia doesn't realize of this bug.
Solved making the update from a pc with XP sp2, instead of Vista, or XP SP3.
See my post for more information:
/discussions/board/message?board.id=swupdate&thread.id=62034
Cheers!

N8 - Nokia Belle Update Problem.

So I Have This Strange Problem with my Nokia N8. Last night i was doing that Noka Belle update and every time it Problem Says ( The Device Isn't Connected ) So every time i have to remove the USB And Switch the phone on again and re-try but the same prmblem came out everytime so i was tring again but last time when it was making the same thing my brother removed the phone from the USB Cable and now It's Dead it doesn't switch on Or Charge So some one knows what i have to do ? Sry For bad english.

Sorry but its due to a failed firmware update.. You must visit Nokia Care

Nokia N97 Updating Problem!

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