Nokia n97 wlan problems

Hy!First sorry for my bad English.
I have nokia n97 and I cant connect to my wlan.
Everything was ok then yesterday something get wrong because when I want to connect write: web unable to perform operation.
And sometimens on my screen show something:sistem error
pleas help)
Solved!
Go to Solution.

Hi Aurora,
Thank you for your first post and a big welcome to the Nokia discussion forums. And no need to apologise for your English its perfectly fine!
What I would suggest is to try the following:
Firstly remove the wireless connection from your phone and reset the router then try reconnecting. Also please clear all the cache from the web browser.
If this doesn't reset the phone by doing a soft reset by typing *#7780# (Please remember to back up your phone) and then try reconnecting.
If this doesn't work then please try a hard reset by typing *#7370# (Again please make sure you have backed up your phone!!).
Just to mention if your phone asks for a security code then the default code 12345.
Let me know if any of the above helps if not then please let me know and I shall endeavourer to think of some more potential troubleshooting we could try.
Regards
Raoul_Duke
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Nokia N97 WLAN problem

Hi,
Came to add my 2nd Wireless LAN connection into the destinations system. Already added one Wireless LAN (which is now priority 1 in the Internet destination). when I added a 2nd wireless LAN connection it added it to a new 'Uncategorized' destination which it created automatically.
Fine I thought, so I selected this destination, and then selected the access point, and used the 'move' command to move it over to the Internet destination. It then told me that it was going to delete the 'uncategorized' destination as it was no longer in use.
Strangely the new access point did not appear in the Internet destination. So I tried to re-add the WLAN, and now everytime I do so the 'settings' application crashes
Anyone managed to add 2 WLAN entries to the same destination yet or had this problem and knows how to work around it?
Thanks.
Solved!
Go to Solution.

I solved this problem by the way (there is a bug in the firmware). The wireless point did not intially have internet access, hence why it was put into a new uncategorized destination. The bug exists if you switch an access point (which it things doesn't have internet access) into the Internet destination.
Only thing you can do to fix your phone then is the full reset using the # code.

ANOTHER NOKIA C3 WLAN PROBLEM

Ok, I'm not able to choose wlan or gprs internet but untill I was trying to open the Internet via WLAN tel says 'service not available''.'' activating default in all applications'' does not work, simply because it's getting back all my options from WEB and I''m connecting the Int via gprs again. What should I do? any ideas? maybe it's all about my router or so? THANKS IN ADVANCE!

Hi, this is Paulo Bral™,
I recently got an Nokia C3-00 mobile, and I faced so many problems with Wi-FI connection of this phone that I decided to share my experience with you guys.
I am going to write here the definitive guide to fix all WLAN problems you may encounter (and this is something that not even Nokia Support was able to do) - are you ready?
First of all, I am assuming you have the knowledge about Wi-Fi networking (SSIDs, Channels, Security, and all the terms related to setting up a decent Wi-Fi connection), second, you need to have full acess to your router, as we will configure everything from the ground, third and last you will need a tool called InSSIDer from Meta Geeks (Google it) to perform diagnostic tasks explained below.
Analyzing the networks around you
First off, you need to spend some time running the tool InSSIDer on your PC to collect data from Wi-Fi networks around you as they may be the cause of your connection problems. We will use these 2 visualizations: "Time Graph" and "2.4GHz Channel" to monitor the networks around - if you dont know what you are doing, better close this page and start running away.
Configuring the router
After collecting data from the networks around, now it's time to set up our router. I found out that I have other 15 networks around me, and I found out here that most of them were using Channel 6, the same I was using. Also some of them are using the Channel 9 and 11. In this case, I set my router to use the Channel 1, as nobody were using it and it is also far away from other Channels being used. After some time collecting data, you will be able to see which Channel has no user or less users, and you must choose it. The security of you WLAN is your choice, as it does not have any side effects. I suggest using WPA2 as it is the most secure of the 3 this mobile supports. BTW, don't ask me how to configure your router, ask Google for it!
Testing WLAN connectivity
Now it's time to test WLAN connectivity with your reconfigured router. Try opening some pages, try watching YouTube videos... If your mobile is working OK, with no connection errors or timeouts, your problem was only the interference caused by networks around. But, if you still experience problems like timeouts or errors opening pages and YouTube videos, you need to continue to the next step.
Using router QoS and Static IP
If you have an very fast internet (10MBPS+) you will need to slow things down, as this cell phone does not really support fastest internet speeds, now you have to know your cell MAC address, make it use an Static IP, and configure QoS to reduce the downstream speed on the cell phone IP to 3MBPS max speed - BTW, not all routers supports this, if yours don't support it, get another router, I recommend Cisco or LinkSyS.
Still having problems
The above steps solved my problem for a while, as the phone were working a little better with my Wi-Fi, yet I experienced some timeouts and errors opening pages. Now the next step will require a PC connected to your network and this will reduce to ZERO the timeouts and errors opening pages.
Keeping the Connection Alive - for bad routers
If you have a generic (not Cisco or LinkSyS) cheap bad router, you will need this step! I noticed that even when the cell phone were showing the Wireless icon, the LED indicating Wireless on my router was not always turned on, so I understood my router was like "ignoring" the cell phone connection and just stopped responding to its calls. To fix this bad router behaviour, you will need a PC connected to your network, and prepare yourself to laugh: All you need to do is "keep pinging" the cell phone IP as this will keep it connection alive. The simplest way is to create a .BAT file with these 3 lines inside:
:autoping
ping <cell phone IP>
goto autoping
Now save it on your desktop, use anyname.bat as you wish - now run it and connect your cell phone to the WLAN. You will notice the difference, as it will work so stable like if it were connected using LAN cable!!! You will never have connection problems again!
Well, that is it, following this guide your cell phone will never have WLAN problems again (well, at least on your WLAN).
Best regards,
Paulo Bral™
Am I butterfly dreaming I'm a man? Or a bowling ball dreaming I'm a plate of sashimi? Never assume what you see and feel is real!

Nokia N97 Usb problems

Hi, I own a Nokia N97.
I can't seem to connect my usb to my desktop. I've tried and tried, but my desktop doesn't sense it. My phone does. When I connect it to the computer, it gives me a choice of PC suite/Mass storage/Image Transfer/Media transfer. Which should I choose? I want to transfer my n97 images to my desktop. So which should I choose? I've tried all, none works. Please help me !

Hi VSinha
This probably happens because when you connect your phone with usb, you choose (or the phone automaticly chooses) the "Mass Storage" mode.
If that is correct then when you connect the phone to the pc , choose the "Pc Suite" mode and that might solve your problem.
I hope that helps , and please let me know
Phones I bought from 1st till now:
3210 / 3310 / 3410 / 6310 / 6600 / 6020 / N72 / E51 / X2-00 / 5310 xpress Music / E90 Communicator
If you like my post or it helped you, Give me Kodo

Nokia n97 FW problem

I am very upset with my nokia n97, every since I updated the FW to version 12.0.026 my phone just keep freezing and the touch screen does not even work right. I can't even dial or answer my phone so **bleep** off. Anyone else have this issue ever since the update?

I cannot install the v20 as the version I have is the most current one everytime I tried to update to see if v20 is available. Also I did a hard reset and wiped it clean and reinstall the current version that I have and still no luck it still acts up and freeze the phone. I went back to using my E71 instead, if I do not see the v20 update within the next few days I will send my phone in to get it repaired.

Nokia N97 keyboard problem

i have nokia n97 if i tape w on keyboard is tape y and if i tape y is tape w. the keyboard is querty and language in the phone is french. any on help me please.

A French phone would normally have the French AZERTY keyboard instead of QWERTY, and judging by what you say Sabsy, your software is mapped for AZERTY even though you have a QWERTY keyboard (or perhaps you have an AZERTY keyboard and the software mapping is for QWERTY).
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Nokia N8 WLAN problem

Hi all,
Sorry if this has already been covered!
I'll keep it simple....Nokia N8, had it connected to my home broadband router yesterday no problems, disconnected it overnight and today when I go to the 'WLAN wizard' section (in settings), it shows my router as a known network, I go to connect and it says connection failed and goes back to 'known network'. As far as I know I haven't changed any settings on my phone since I was connected to it so not sure why this is happening. Grateful for any suggestions!

hi,
I've got exactly the same problem.
*I tried changing my routers wireless security settings from WPA to WEP which temporarily solved the problem. Then all of a sudden it starts failing to connect.
*Changed it to no security, didn't work
*Tried disabling power saving mode, didn't work.
Called up the Orange customer support and they advised me to stay away from this phone as its seriously faulty, and that was from 2nd line support (not first).
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Nokia n97 video problem?

hi everybody..ihave problem with my nokia when iplay some videos it play only sound no image and iconvert those files many times to avi and mpg4 nothing work any help or idea or we been cheated by nokia????

Yep, they do work.
Though why convert when there's a ton of videos in YouTube and other flash sites?
Anyways, check out my blog to start:
http://portablevideo.blogspot.com/2009/12/most-visited-video-tips-n97-5800-n96.html
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Nokia N97 Mini Problems

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Nokia 5530 wlan problem

when I want to connect to a wlan it says that a connection is allready active and i need to close it to connect but no connection is active.I hard reseted it and puted the new softwere on but still the same problem,can you put a smile on my face?

Com on? Oke, boss. I begin to think it's not your 5530 but your router or accesspoint. Check for MAC filtering and reset the router/accesspoint. If that doesn't work, we run out of options and you've to think bringing your device in for service.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Nokia N97 software problem

Hello!Yesterday I have updated my phone software from V11 to v12.When the phone automatically restarted the phone came up with the message:Update completed but the next message was "No connection avaiable".At to moment the WLAN fuction has completely gone from my n97.When I go to connectivity option every setting option is missing and I should I have to set the access points again manualy.Any ideas???

Check this thread
/discussions/board/message?board.id=smartphones&thread.id=149380&view=by_date_ascending&page=2
Either restore settings from a recent backup, or try a hard reset *#7370# (which will wipe all data).
You're not alone

N97 wlan problem

When my n97 was v20 & 21 i worked with all wlan but when update it to 22 cant do nothing.
n97 connecting to network but No received jut have sent
I'm not her...Never was...Never will be..

Would u mind to enter the Wireless Router configuration screen as Administrator and disable the WEP / WPA encryptions to OPEN mode then try connecting
I'm sure its not ure N97's issue since ure able to connect from other WiFi sources. It's confirmed on the configurations in the WiFi router.
TQ
I'm an Xploit - Please feel free to post your issues, feedbacks in this discussion forum and I'll do my level best to help, otherwise my knowledged friends whom are around willing to help you. Thank you !

Really annoying Nokia 500 WLAN problem

I'm with Three in the UK, to use their Planet3 service I have to connect to the website by using the 3G connection, but whatever settings I use the 500 turns on the WLAN and connects through that so I can't access Planet3 - I've gone through all the settings I can find and set them to never connect, always ask, manual etc and disconnected from the WLAN manually but as soon as I try connecting with 3G it turns WLAN on without asking - anything I can do apart from deleting the WLAN settings completely? On my old X6 WLAN off mean't it was off and i got a box asking if i wanted WLAN, WAP or internet, can't seem to get anything like this on the 500.
Cheers

Hello shauniow, did you check the default connection in use option? Go to settings>connectivity>settings>destinations>options>default connection>in this set the one that contains your 3G access point.
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Nokia x6 wlan problem

when me go to wlan it whole time searching for wlan network but it does not stop searching. 5 hour gone searching. Please help to make it right.

Could only suggest that you backup device data using Nokia Suite and reset by keying in *#7370# followed by 12345 (default Nokia lock code unless altered by user). Then try device after restoring "Contacts" and "Messages" if you want but NOT "Settings" as may re-introduce corruption.
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Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia n800 wlan problems

Just was looking for some insight on my n800, the wlan is not able to locate access points what it use to be able to. I am stumped on how to get this to work or just to send it in for repairs. Is there anything I can do to resolve my issue.

Or senior member cjlim has written an article in our Pool of Knowledge about problems with WLAN connections. Even if this might not fit 100% for your problem, maybe some of it´ll help you...
/discussions/board/message?board.id=topfaq&thread.id=166
Good luck and let us know if this provided any kind of help!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
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Nokia n97 wlan problems

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