Nokia NSeries Update Manager

Hi,
Nokia NSeries Update Manager is an application in Nokia NSeries PC Suite. Whenever new version of any Nseries PC Suite application is available, if we check for this update manager, it will prompt that new version is available, so that user can update the latest version of that particular application. (in case of normal pc suite 6.8x, PC suite itself will prompt, if any version available) ... After reading this forum only i came to knew that new version is available for Nokia Software Updater, when i checked in Nokia NSeries Update Manager it does not say Nokia Software Updater has new version? Any clues???? Vista 32 bit, NSeries PC Suite version 2.0.262.0..

I've checked history and before I had sth more. It looked like this:
"Nokia Software Installer 1.6.32 (NLib 0.6.216)
HTTP callback error.
Unable to format error message from error number 12002
WinHttpResult: 2
Stack trace:
.\NHTTPRequest.cpp(56) : CNHTTPRequest:tatusCallback
.\NHTTPRequest.cpp(617) : CNHTTPRequest::HandleStatusCallback
.\NHTTPRequest.cpp(539) : CNHTTPRequest::HandleStatusCallback
.\NHTTPRequest.cpp(534) : CNHTTPRequest::HandleStatusCallback
But it was the other day. Last time it was only this what I posted.
I've downloaded PC Suite from Your link - thanks But, before installing it I decided to give one more chance to Nokia NSeries Update Manager and... it worked! I've tried it a lot of times for about two weeks and it didn't work. Maybe someone from Nokia read my post with error message and could change sth on Nokia servers. I don't know. All in all - thanks for the link.
Regarding to Your questions. I've WinXP Pro SP2 and my computer is quite new. It runs on Intel Core 2 Quad Q6600.

Similar Messages

Nokia Software Updater Issue

Hi Dude,
Hope someone will reply my queries here.
1) If i m not wrong, Nokia Software updater came along with Nokia NSeries PC Suite 2.0 / Nokia PC Suite is v1.4.0 enUS. If i connect N82 along with NSeries PC Suite, it (NNPCS) recongnise that new firmware is available for N82 as 11.0.117. But when i check the availablity of latest firmware in NSU 1.4.0 it wont detect my phone first of all....
2) In Nseries PC Suite, if i check for any recent updates available for any application, it says no updates available, but Nokia Software Update, we got the New version as 1.4.23 enUS from Nokia Site. Why NNPCS Nokia NSeries Update Manager does not recognise that NSU got new version 1.4.23 ?
Am i doing anything wrong here? :-(
Guys anyone please respond ?

Hi phonatic
I can't unfortunately directly answer your query, however there were problems with NSU v1.4.14en which would not self-update when v1.4.23en was released. I don't know whether this issue was perpetuated in "N" Series PC Suite. See "News" in NSU site: http://europe.nokia.com/A4577225
Happy to have helped forum in a small way with a Support Ratio = 37.0

Error 1904 while installing "nokia software update...

Hi, i've just downloaded the new nokia software updater v.1.4.70en but while im trying to install it shows me an error saying :
" Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\Communication API\cmn_usbdcm.dll failed to register. HRESULT -2147220473. Contact your support personnel" and another " Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\Communication API\dtl.dll failed to register. HRESULT -2147220473. Contact your support personnel.".
I put ok and it continues the installation and then it finish.
But the problem is that if i go to the nokia software updater it does not find my phone! Im working on my windows xp sp2 laptop. I also tried on my windows vista laptop and it gave me the same errors! I have no firewalls or antiviruses to block anything! if somebody can help me i would be very gratfull!
I have an nokia E90 V.07.24.0.3 and i want to update it to the last firmware!
Thank you, Olivier!

I have just encountered the same/similar problem and spent an age trying to find a solution both here and through Google with no success. The good news is that after a bit of trial & error I have managed to resolve the issue with a very simple workaround
When installing NSU, continue through the installation until presented with the error message.
Here, grab a pen and paper and note down the full path of the .DLL causing the problem.
Now continue to install (ignoring the error) by clicking on the right arrow.
Once insallation is complete, open the start menu and select 'Run'
Here you need to type "regsvr32" (without quotation marks) followed by a space then the full path of the file you have noted from the error message. (Note - the path should be in quotation marks). As an example, below is exactly what I typed to resolve my issue
regsvr32 "C:\Program Files\Common Files\Nokia\Tss\ProductApiLoader\ta_productapiloader.dll"
Now open NSU and update your handset.
Good luck and remember to feed back your results on this thread for the benefit of others.

N82: Nokia Software Update doesn't find the phone

Hello, I am trying to update the firmware of my Nokia N82, but I get an error message from Nokia Software Updater saying that it doesn't find the phone. I find that strange as Nokia PC Suite indeed finds the phone. The icon on the taskbar says that "AndersMobil is connected".
I've noticed that if I let Nokia PC Suite run at the same time as Nokia Software Updater, this icon shows that the phone is being connected and disconnected several times while Nokia Software Updater tries to find the phone, something that might indicate that the two programs cannot be run at the same time? I tried to run Nokia Software Update alone, but still the program doesn't find the phone.
In Windows Hardware Manager (or Units manager, not sure of the english translation) of Windows XP, "Nokia GSM Phone USB Modem" gives the following error message: "The unit is not working as it should as Windows cannot load the necessary drivers for this unit (Code 31)." Under "Portable Devices" in Hardware Manager/(or Units manager?) the error message "This unit cannot start. (Code 10)" appears for the unit "AndersMobil".
I followed the guidelines on the internet reinstalling Nokia PC Suite and Nokia Software Updater, removing and reinstalling the drivers, but Nokia Software Update still doesn't find the phone, and the same error messages appears in Hardware/Units manager every time.
What do I do?
Regards,
Anders
By the way, I sent an e-mail to Nokia support about this but they still haven't answered although it's been a long time since.
Moderator note: translation removed.
Message Edited by sphere_s on 18-Feb-2008 06:53 AM

See also my post "N82: Remove memory card and click OK" at /discussions/board/message?board.id=smartphones&message.id=79797#M79797
I don't know if that problem might be interconnected with the other in some way or not.
Kind regards,
Anders

Freezing Nokia Software Updater

i have got a problem with the nokia software updater. anytime i launch it to update my n70 to the latest software it just freezes. i havent been able to load the latest firmware on my n70. any help will be greatly apprieciated.

Hi,
i seem to have the same problem updating my nokia 6288. First i tried running the software on my xp machine but it said that there was insufficient memory to run the package (which is rubbish cause the machine has plenty of power).
Next, i tried the updater on my vista machine. It opens and runs (version 1.4.0 en) but then freezes. If i close and then open the updater a few more times then it manages to get to the next screen. But then it freezes on the "identifying connected phone screen" this is really annoying. The phone is connected correctly and is recognized by both the operating system in windows explorer and by the nokia pc suite so I can only assume that it is a bug with the nokia software updater.
Any help would be useful.
Thanks.

Nokia 6500slide nokia software updater

when itry t update my phone to version 8.30 the nokia software updater seems to stick at trying to find updates have had id searching for at least 45 mins to no avail is this normal or does it take even longer any help please

28-Dec-2008 11:55 AM
adilnad wrote:
heyy i had installed n downloaded more than 10 times nokia software updater n nokia pc suite. NOKIA SOFTWARE UPDATER SHOWS THE ERROR OF nsu_host_process.exe and nsl_
n before 2 weeks ago i hav updated my 3110c software which was succesfull... but i cannot now update my nokia 6500...
i hav switched off FIREWALL N EVERY SETTINGS EVEN REMOVED MY ANTI-VIRUS...... SO PLEASE HELP ME OUT WAT 2 DO...... IM ASKIN EACH N EVERYONE BUT NO ONE CAN SOLVE IT OUT.......
I WILL BE THANKFULL IF U HELP ME OUT..... N I CHECKD DAT IN TASK MANAGER IF NSL N NSU R RUNNING OR NOT........
Hello adilnad,
first, there is no need to shout, since most of us have eyes that are good enough to read normal sized letters...
Maybe you should try this:
- remove all Nokia software from your computer
- reboot
- install the NSU
Let us know if this works out and keep us informed, so that we can keep helping you.
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Problem with instalation - Nokia Software Updater ...

Hi, I've been trying to update firmware on my 5800 for 3 hours. The main problem is that I can't install NSU: I start instalation (I tried from CD and I downloaded from nokia.com), the progres of instalation is 0% and it does not change during second attempt it displays that there is another instalation in background and that I have to finish it, but checking in Task Manager there is no such task. I think that it is because of Vista, or some programe which blocks instalation, my antivirus is AVG. Please help me! Thanks

hops, version of Nokia Software update is: 1.1.25.22932

Need help with "Nokia Software Updater"...Plz

hi
plz help me
every time i try to install
and it gave me this MSG
" Error 2738.Could not access VBScript run time for custom action."
my Lap work with W.vista
and i have N95-8GB
plz i need a help to update my phone

Please do a search on this forum for "6280 software update" and you will have your answer.
Many people have written here about Nokia software updater that tries to flash their 6280 phones with V6.10 (intended for the 6288) and then breaks their phones.
I myself was busy downloading the firmware for a friends 6280 that was just minutes away from being flashed with 6.10 when I came across messages on many sites telling about the issue with the software updater and 6280 phones. I managed to save that 6280 from sure doom.
If you also searched before hand you would not have this trouble.
You need to take the phone to a nokia Service centre to have it flashed now and get it into a working state.

Uninstall Nokia Software updater

I tried to install the new version of the Nokia Software updater but it says that he can't remove the older verion and he's asking for the cd but i have't anyone...

Yes, installing Nokia Software Updater (NSU) can be a headache. What PC Suite do you use? I believe Nseries PC Suite has NSU listed as a separate component in Add/Remove Programs.
I found that reinstalling the Suite makes it possible to update NSU.
Bogdan Galiceanu
http://nokiamobileblog.blogspot.com
There's a thing in my pocket, but it's not one thing, it's many.

Nokia Suite and Nokia Software Updater problem

So I tried to synch my calendar and tasks this morning, as I usually do, from my office Windows XP laptop... and the synch failed.
The progress bar that should tell me how far along the synch has got just stayed empty.
After about ten minutes, I quit Nokia Suite, disconnected my phone, and reconnected it.
When I tried to restart Nokia Suite, I got a pop-up:
Nokia Software Updater is running
Please close Nokia Software Updater , as it stops you from opening Nokia Suite. Then, click Try again.
I looked in Task Manager, and couldn't find Nokia Software Updater...
Any ideas what I can do, other than reboot?
K.

Hi Keith_Rhodes,
Sorry to hear about the situation. Please go to "Processes" sheet in Task Manager. Close the process Nokia Software Updater.
You can also go to Nokia Suite > Tools > Options > General > Automatically download software updates > Disable it. Try to sync again.
If it still fails, please tick " Nokia Suite > Tools > Options > General > Start collecting logs, in case the issue does not get resolved and you have to contact Nokia Care line and they need them.
Please let me know how you get along!
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

Nokia software updater help

hi when i strat nokia software updater it say login and pass word its naver say before .the site on the top of login window is www.dsut.nokia.online.com but i cant find this site any body help me to how to sign up there ???

warren_g wrote:
You may need to disable Internet Connection Sharing (ICS) in Windows XP, I know this works in Vista as I've had to do it to get NSU to work.
Start->Control Panel->Administrative Service or Tools (depends how it's worded)-> Services.
When you click on Services go through the list & find Internet Connection Sharing (ICS) , either double or right click on it so that a dialog box appears.
In the General Tab you should see a box which says Startup Type, change it to MANUAL. If the service is running then STOP it, the click apply, and close both the dialog box & the Admin Tools box.
Then try starting NSU. It should now work.
Message Edited by warren_g on 04-May-2009 09:34 PM
Message Edited by warren_g on 04-May-2009 09:35 PM
Hi, I tried this once I got in but to no avail. It still isn't working. I watched the task manager when I started the application and the nsu_ui_client_exe starts but quickly disappears a second later. Plus there is no nsl_host_porcess_exe in the task manager. Is this the problem? The phone is driving me crazy and is in desperate need for an update.

Nokia Software Updater On WIN 7

has anybody successfully installed nokia software updater on windows 7..
i cant install it.

Hi.. there is not a beta version of PCS for windows 7 at the moment however..
I have managed to install the PCS & NSU by running them in windows vista compatibility mode.. this is acheived by right clicking the install exe and clicking the compatibility tab and then checking the run in compat mode and select windows vista from drop down meu
I have managed to even update my E71s firmware via windows 7.. but do remember it is a BETA OS so it is at your own risk you use PCS & NSU with it, I have kept a small vista partition on my PC just incase
Hope this helps
Jonas
Current Device; Nokia E71-1 F/W v200.21.118
Past Devices; Nokia 6220 Classic.. Nokia 6500 Slide.. Nokia 5310 Xpress Music.. Nokia E65.. Nokia 6230i & Many Many More!

Nokia Software updater wont connect

Hey all,
I open Nokia Software Updater, but it just keeps saying
'Network Connection Lost. Check your network connection or wether a firewall is preventing the application from working properly'
This is what i can't understand, i've reinstalled the software, pc suite and the updater numerous times but it just hasn't worked, i know the firewall isn't effecting it, as i have disabled it and it still refuses to work. And i do have a active internet connection as i'm here now.
Please Help.
If you need the phone details for anyway it's a Nokia N80.

I had the same issue with N82, I had Mcafee Firewall, after I disable it, it didn't work. I had to use startup program, to remove it from the windows startup, and after that I managed to use the software update.

Reinstalling Belle - The Nokia Suite update servic...

I have a C6-01 I used before getting a Lumia and I want to give it to someone else. Before doing so, I wanted to reinstall Nokia Belle to remove everything I had on the phone's memory and to give the phone away with a fresh installation of the OS.
The problem is that when I go to Software Update in Nokia Suite and click reinstall, Nokia Suite downloads 170MB out of the ~320MB that Nokia Belle has and then says "The Nokia Suite update service is currently unavailable." I've already tried this on two PCs, both running the latest version of Nokia Suite. I reinstalled the OS once before about a year ago and it worked just fine. Any ideas about why this might be happening and what I can do to solve it? I've looked around and found a lot of other people who have had this problem over the years but I haven't managed to find a way to get through it. Any help would be appreciated. Thank you!
Solved!
Go to Solution.

I just tried using Nokia Software Recovery Tool. It recognizes my phone and immediately after I click Install and the download progress bar appears, it says something went wrong ("There was an error. Please try again. Error code: InternalError.")
Is there anything else I can try?
Edit: I also tried using Nokia Software Updater for Retail and the same thing happens. Then I tried using Nokia Care to download the firmware and it still doesn't work. It finds it, says it has 320MB, and when I click download, it just says it's been queued for download and that's it, nothing else happens.

Error "A web exception has occurred during file upload" when trying to import ESXi image file into Update Manager

I'm encountering this error and not sure how to fix, I'm quite new to vCenter so please bear with me.
I'm trying out vCenter 5.1 with Update Manager 5.1 right now. No license key has been entered and I still have 50 odd days to try it out.
2 ESXi hosts are being managed by this vCenter, and they're both running ESXi 4.0
I'm looking to use Update Manager to try to upgrade the ESXi 4.0 hosts to ESXi 5.1
I downloaded the image file VMware-VIMSetup-all-5.1.0-799735.iso from VMWare website, and is looking to import it using the Update Manager so I can update the ESXi hosts, but I keep on getting the error:
File name: VMware-VIMSetup-all-5.1.0-799735.iso
Failed to transfer data
Error was: A web exception has occurred during file upload
I tried importing it by using vSphere client to connect to vCenter server both remotely and locally, with firewall disabled.
I've read http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1026602
I've disabled firewall, and there is no anti-virus program on the server. I've also restarted the machine several times, to no avail, I didn't reinstall update manager because the whole Windows and VCenter installations are clean from scratch.
I logged into the vSphere Client using Active Directory credentials, and I've made all Domain Admins (which my account is a member of) part of the administrator group on the vCenter server. I can't log in using admin@System-Domain because it tells me I don't have permissions for it, I still haven't really had the chance to figure out why that is and not sure if that makes a difference.
Also, I'm fairly certain I'm using the right image file, as I've burned some DVD's used that image file to upgrade some other ESXi hosts. Unless there's a special image file I need to download?
I'm at lost on what I can do to make it work. Please advise.
Thanks.

The ISO file you mentioned is the one for vCenter Server. What you need is the "VMware-VMvisor-Installer-5.1.0-799733.x86_64.iso" (or VMware-VMvisor-Installer-201210001-838463.x86_64.iso) for the ESXi host.
André

Nokia NSeries Update Manager

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