Nokia Ovi Player doest start on PC - Application E...

i had installed nokia music store player, after update avilable I update my player to OVI Player but it did not start. The player display Application error and automatically closed.
message :
Application has generated an exception that could not be handled. Process ID=oxfbo(4016), Thread ID=oxfco(4032)
CLICK OK to terminate application, CANCLE to debug.
after i click CANCLE button it againg display NokiaOviPlayer encount problem.
with regards,
bp_dhanupali

Similar problem here. Havn't used ovi player in a while but when I open it now, Message stating "Nokia Ovi Player has stopped working. A problem caused the program to stop working correctly. Win will close and notify you if solution is avail" However no additional information is given. This occurs immediatly on startup. I have uninstalled and reinstalled ovi player to no avail. I am running Vista and Ovi Suite seems to be working correctly? Any Suggestions?

Similar Messages

Nokia Ovi Player License Problem(Need Help Asap)

Greetings to everyone,
I am using nokia ovi player to download songs as I have gt the license to do so since i bought an X6 but now after i have restored my laptop i was told to redownload DRM by the ovi player.The problem is it does not want to download DRM as an error comes out that states it is not authorised to use the computer.Can anyhere here help me to solve this problem??
Thanks

@teishi: If you have been in contact with the contact centre, and they have confirmed that the device you are using is in fact associated with your account, next step would be for you to delete the "drm folder" on your PC:
DRM is an acronym for Digital Rights Management, a broad term used to describe a number of techniques for restricting the free use and transfer of digital content. DRM is used in the Nokia Music Store application. Occasionally you may receive an error which specifies a problem with the Digital Rigths Management.
This problem suggests that the DRM component of Windows is corrupt and is not recognising that you have a license in order to allow you to play, burn or transfer the tracks that you have downloaded. In order to correct this error message you will need to reset the DRM folder on your PC. This is accomplished by first renaming the folder and then relaunching the track you are having difficulty with. To complete this process first close the Nokia Music application and/or Windows Media player then follow the steps below:
Double Click on My Computer.
Double click on C: The DRM folder in both Windows XP and Vista is hidden by default so you will need to take the following steps to make it visible:
Click Start, then Run.
Type control folders in the box and press Enter.
In the window that appears, select the View tab.
Select Show hidden files and folders.
Deselect Hide protected operating system files/folders.
Deselect Hide extensions for know file types
If you are using Windows XP, Browse to C:/Documents and Settings/All Users/DRM for Vista go to C:/ProgramData/Microsoft/Windows/DRM
Right click on the DRM folder and choose rename.
Rename the folder to DRMBACKUP [or something similar] Occasionally, attempting to rename this folder will cause an Access Denied error. If this occurs, follow the below steps otherwise continue to step 6.
Reset the DRM security component by going to http://go.microsoft.com/FWLink?LinkID=34506 and Clicking upgrade to upgrade the DRM security component Note: If the Upgrade button is greyed out You may need to install the Active -X control by right clicking on the security banner at the top of the windo and choosing Run Active X Control then clicking Run when the security window pops up.
Note: When you access this site through Internet Explorer on a Windows Vista-based computer, you may receive a user account control popup message that requires that you enter the administrator password to continue.
Note: If you are running Windows Vista x64 and the Upgrade button on the site listed earlier in this step appears dimmed, you will have to start Internet Explorer by using an account on the computer that has Administrative privileges in order to continue.
If the DRM protected tracks from Nokia Music Store are now played, your system will perform a security upgrade, which resets all the necessary DRM files. Each track requests a new license when first played.
If you are still receiving the error message, the DRM component can be manually installed from http://drmlicense.one.microsoft.com/crlupdate/en/crlupdate.html (Use Internet Explorer for this link). Once upgraded, try to play your downloaded tracks again. Each track should then request a new license when you first play it and will then play as normal and should be burnable to CD This will download new licenses for your entire library.
For additional information on DRM visit http://en.wikipedia.org/wiki/Digital_rights_management
if this does not help, try to format your memory card and/or mass memory of you phone.
let me know if it doesn't help!
http://www.nokia.com/support

Nokia Ovi Player has stopped working

Everytime I try to open Nokia Ovi Player a message comes up saying 'a problem caused the program to stop working correctly, Windows will close the program and notify you if there is a solution available'. I've uninstalled and then reinstalled the program and followed advice I saw on another discussion page to delete something through my local disc/program data/nokia - can't remember the name of the file I deleted but it didn't make any difference. I'm using windows vista. Does anyone know how I can fix this problem?
Thanks
Message Edited by sash1785 on 23-Jan-2010 09:02 PM

Hi,
Another update, i randomly got a phone call from nokia a few nights back....(i had given up after my last conversation) and they fixed it. Basicly uninstall all the nokia bits via your control panel or whatever methods depending on your version of windows. This though actually does not uninstall everything, go to you programs folder in the c drive and search and delete any nokia bits you see remaining. Then go to users, select your user and any others using the player, again serching through this folder you will find more little bits of nokia files hiding away delete all of these. Alternatively just run a search for nokia on your c drive and this should bring them all up. let me know if you need the exact location of the files i am on my work pc at the moment and cant access my laptop to write it here correctly and honeslty cant remember off of the top of my head.
Next re-start your pc, then log onto the internet and search for nokia music.com, do not go to the uk site or any other country ones (i am in the uk and this is what i was perviously doing) apparanlty the .com version is different in some way, not sure why but its works so i am not going to argue. So its really important to only go to the .com site. download it, re-start your pc again. Then after a very very very slow initial start it should open, for the first day i had trouble getting into the shop its self, the best way is to use the little sign in option on the screen rather than going to your contries shop.
The first day it would not let me log in but the program did open, day 2 it let me log in and use it fully, day 3 working fine, day four... well thats today so i dont know yet but fingers crossed.
Hope that helps a bit, like i said if you need a more detailed explanation just post a reply and i'll be happy to do that as i know how frustrating it is.

URGENT - NOKIA OVI PLAYER FAILURE AFTER WINDOWS 7 ...

My Nokia Ovi Player has ceased to function following an automated update of Windows 7. The update included 7 security tweaks, a malicious code remover tool and a security update specifically mentioning Microsoft .NET Framework 3.5.
When I restore the computer to a point previous to the updates, the Ovi Player works fine. I can only presume that there is a conflict as a result.
The messages I receive tell me;
"There has been a problem starting Ovi Player. Running the Repair option for Ovi Player in the Add Remove Programs section of Windows Control Panel may resolve this problem."
Followed by;
"Nokia Ovi Player has stopped working. Windows is checking for a solution to the problem."
Neither method fixes the issue.
Any ideas?? My phone is the Nokia 5800 and I have been successfully downloading music as part of the Comes With music package for 11 months.

It's not the first time that Nokia has had to make Ovi Player catch up with changes that are introduced by Windows updates. A few months ago, there was a conflict between Ovi Player and the version of .Net Framework offered to users of the Dutch-language version of Windows.
Unfortunately, if a full remove and reinstall (ie: don't just uninstall from Control Panel, also delete all Ovi Player files from the user folders) doesn't work, then it might just be that you have to wait for a new service release of Ovi Player before you can reapply those particular Windows updates. It's inconvenient, but using combinations of software from different providers that are constantly subject to changes and updates is frought with difficulty.
Nokia seems to have dealt with past problems pretty quickly, so hopefully your situation will be no different.

Nokia Music changed to Nokia Ovi Player - Lost 'Co...

Hi there,
I installed Nokia Music onto my laptop several months ago and activated the free 'comes with music' offer which came with my mobile phone. After a recent update, the application changed to Nokia Ovi player. I am able to sign in with my original details now I have lost the offer. I've tried to re-enter my activation pin and was informed pin is already activated.
How can I get the original offer back?
Nikki32

Hi,
What I can advise is to completely remove Ovi player again from your computer thru Add/Remove Programs. You need to delete also the Ovi player components: Nokia Multimedia Common Components, PC Connectivity Solution and Nokia Connectivity Cable Driver. Then delete the following folders:
XP:
Nokia Ovi Player - C:\Program files\Nokia\Nokia Music
MPlatform - C:\Program Files\Common Files\Nokia\Mplatform
Nokia Data Store - C:\Documents and settings\<<Windows username>>\Local Settings\Application Data\Nokia\Nokia Data Store
Nokia Ovi Player - C:\Documents and settings\<<Windows username>>\Local Settings\Application Data\Nokia\Nokia Ovi Player
Vista:
Nokia Ovi Player - C:\Program files\Nokia\Nokia Music
MPlatform - C:\Program Files\Common Files\Nokia\Mplatform
Nokia Data Store - C:\Users\<<Windows Username>>\AppData\Local\Nokia Data Store
Nokia Ovi Player - C:\Users\<<Windows Username>>\AppData\Local\Nokia Ovi Player
Then download the setup file again from the musicstore website(http://musicstore.nokia.com/) and install the Ovi Player.
This is actually the same email that I received from them and it worked for me. Hope it'll work for you too.
Hope this helps.
Your Nokia Angel in disguise

Nokia OVI Player Setup Failed

Unable to install newest Nokia Ovi player
SetupOviPlayer.exe, runs with no errors, but everytime OVI plaer setup result is "failed"
Removed / uninstalled all nokia software
Removed / cleaned registry Nokia

I already did all step, clean registry uninstall all nokia software butt still, ovi player failed to install...
please help. I realy need it
note* I also did this step /t5/PC-and-Mac-Software/Ovi-Player-Installation-Failed/m-p/578215/highlight/true#M39657
Attachments:
failed ovi player.JPG ‏78 KB

A problem with nokia ovi player on n8-00

hello,
I'd like to have some help about nokia ovi player.
Recently I had a french singer (léo ferré) but ovi playe doesn't recognize this artist and so it doesn't how to classify this album so he rename some songs, use some single song as an album ...
And it's the same thing in my computer "my music" file. Ovi player consider some song as an album and not those song as part of an ablum.
This is really annoying because ovi player only does what it wants and i can't do anything to do what I want with ... !!!

I hope some one can help me, perhaps a nokia member team.

Nokia ovi player Vs Ovi suite

do i have to install nokia ovi player even if i have ovi suite. What are its additional advantages?
Solved!
Go to Solution.

OVI Music Player is a dedicated interface for Playing / Downloading Music from the OVI Music site..Whereas the OVI Suite is Multi-tasking tool..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

My Download always fails.Nokia Ovi Player

my download always fails. i can browse Ovi Music but when i click on download and i buy it my download fails.always.
please help.

Hi Richcss,
Many thanks for your comments and suggestions.
I last successfully downloaded music (to my home PC) with OVI Player v2.0.50727 on 4 April 2010 when I managed to download 12 songs in one evening. Nothing has changed since then (with regard to my DSL line speed, Internet service Provider, OVI Player version, router firewall settings, anti-virus software etc etc.), except the fact that I cannot download music without getting the frustrating "Download Failed" message.
I have sent my ISP traceroutes from my home router to music.nokia.co.za to see if they can help identify a bottleneck in my DSL connection to the Net which may be the cause of a lengthy timeout (in one or more of the hops) that could result in the failed download. I tried a traceroute to music.nokia.co.za when my home PC connects via 3G, but unfortunately my cellphone provider blocks traceroute calls.
Today, I tried to download songs at work (through a corporate firewall and proxy server) using Nokia Music v1.2.20226. The app wanted to update to the latest OVI Player version which I ignored. I successfully downloaded one new song.
This is the first time I tried downloading a song using my employer's Net connection, as I prefer using my home PC for such "non-work" related tasks. I then upgraded Nokia Music to OVI Player (v2.1.10304), restarted my work PC, configured the proxy settings (corporate proxy) and managed to successfully download a new song. I tried a traceroute to music.nokia.co.za from my work PC, but unfortunately our corporate firewall blocks traceroute calls.
The only conclusion I can draw from these tests is that the fault lies with my Internet Service Provider for my home DSL connection. I will contact them again for advice.

Nokia Ovi Player

Something wierd is happening today. I am unable to sign on to my Ovi Player. It just keeps flashing a message on the centre of the page 'You coudn't be signed in automatically, Please sign in mannually'. When I click on the 'sign in' button, nothing happens
Tried uninstalliing the file and re installed the same. But the same message flashes.
Appreciate your assistance in this regard
Thanks
Shivram.K

Did you try the above suggestion ? Since there is no feedback from the OP, it will be good if you post the same..

Add music to N97 with Nokia Ovi Player

How do I add music from my harddisk (Flac) to my N97 so that I can play it there?

I hope some one can help me, perhaps a nokia member team.

Nokia Music Player crash on start-up after upgrade...

I have upgraded Nokia Suite from Ovi Suite and found that the Ovi Player cannot start after the next restart. I have tried to upgrade the player to Nokia Music Player and had error during software download for multimedia common component. There is no problem using Nokia Suite. Can anyone help to troubleshoot what has gone wrong and where should I begin to get Ovi Player work?
I was a Nokia Music Unlimited user and has all my songs on the PC with Ovi Player can't start. The last crash I had has caused me to redownload some of the songs due to drm licensing problem. I hope the recommended suggestions would not cause me to loose the drm licenses again. thanks!
Running on a Windows Vista system with updates.
was: 3310--> N80 v5.0719.0.2--> N82 v31.0.016; now: 5800xm v40
KeN82Ny

Hi GoldenChylde,
Nokia Music is not a virus, as other users have found that sometimes their anti-virus software may cause conflicts (not only with Nokia software but other programs), as the AV program brings up the program as a false positive (i.e. incorrectly detects the program as being an invasive process that is seeking to damage the user's computer through installation/operation etc). Is impossible for all AV programs to have a database that knows to exclude Nokia programs, and the same goes for any other computer program out there.

Can not transfer songs via Ovi Player to Nokia X6

Hi there....
I plug my nokia x6 in computer and select media transfer option in connection options.
Then I run Nokia Ovi Player on my PC. I used to transfer songs via it, but now when I right click "Transfer song to Nokia X6-00", progress does not begin and it says: " None of the tracks you are trying to transfer will fit on your device Nokia X6-00". And it says like 7,5 mb required, but 0,0 kb free, but I have 12 gigs free on mass memory and 130 mb on phone memory.
Sometimes progress starts and after a minute it stops and all songs I tried to transfer have on left side yellow triangle with exclamation mark in it. It says smth like transfer could not be completed, or transfer has problems...
Don't know what to do... Really I would like to transfer few more songs on my phone. I have 12 more gigs to fill up.
Do you think any reset ( soft or hard) would resolve the problem, or should I take it to the Nokia service?
( sry for my bad english )
Thank you.

anujgoenka wrote:
hey! same problem here!! i tried ur solution, it worked bt to play all those songs i need to go through file manager n then music,, it is not added to playlist of nokia music player which is creating gr8 problem!!
so plz give me some suggestionss!!
plzz.......
plzzzzzzzzzzzzz
Try this once again..
Send only one song from PC to your phone thru' Bluetooth... It will be received as a message.. Open and Close.. While closing it will prompt you to SAVE.. Accept it.. and check..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Problem with the new OVI player - no access to com...

Yesterday i've done the forced update to the new OVI player - now for the second time. Two weeks ago i deinstalled the new player and returned to the old Nokia Player by reinstalling, but this doesn´t work any more. This time i have the same problem. The new player seems to run fine - much faster, but when i try to download (comes with music) a song the download doesn´t start. The symbol of the button is changing to the the dots but nothing happens. My account is ok, because download of songs with XpressMusic 5800 is possible.
I tried already a lot of things and now i'm going now a bit mad. Reinstalling the Ovi Player, reinstalling the whole Ovi Suite, reinstalling .NET Framework, checking and updating all OS components - I am using still Windows XP.
Is there anybody out there who has the same problem or anybody of the software developers that can help?

Hi everyone,
I have encountered this issue before and at long last finally got a resolution. After following the steps provided to me, I was finally able to run Ovi Player, see the buttons sign in, comes with music and join now and login to my account. I would like to share to you guys the steps I followed. Please see below:
UNINSTALL OVI PLAYER
·               On your computer, kindly go to the CONTROL PANEL> ADD and REMOVE PROGRAMS and uninstall the following:
1.             Nokia OVI Player
2.             Nokia Multimedia Common Components
3.             PC Connectivity Solution
4.             Nokia Connectivity Cable Driver
·               After uninstalling the programs, kindly follow these steps:
1.             Delete the following folders if they are present, but first make hidden files and folders visible:
a.                   Open a windows explorer window (for example, My Computer or My Documents).
b.                  Go to Tools - Folder options…
c.                   On View tab, go to Advanced Settings.
d.                  Ensure that “Show Hidden files and folders” is selected.
2.             After selecting “Show hidden files and folders”, delete the following folders:
·               NOKIA OVI PLAYER- C:\Program Files\Nokia\Nokia Music
·               MPLATFORM- C:\Program Files\Common Files\Nokia\MPlatform
·               NOKIA DATA STORE- C:\Documents and Settings\<<Windows Username>>\Local Settings\Application Data\Nokia\Nokia Data Store
·               NOKIA OVI PLAYER- C:\Documents and Settings\<<Windows Username>>\Local Settings\Application Data\ Nokia\ OVI Player
***REINSTALL using this link: http://musicstore.nokia.com/download .aspx
***Open the application and on WELCOME TO OVI PLAYER page choose your location.
I am using Win XP also by the way so there you go guys... Hope it helps...
Your Nokia Angel in disguise

NOKIA OVI STOPPED WORKING MESSAGE WHEN I TRY TO LO...

Hi everyone,this is my first post so please forgive my naivety,but what little of my hair is left I have nearly pulled out over the last few days.
My problem is that I was prompted to upgrade my old Nokia Music to OVI and all seemed ok until a week ago.When I attempt to launch it won't,and I get the message "Nokia OVI player has stopped working" and windows will find a solution.
When I look at the problem history the following message is displayed;
Problem signature
Problem Event Name: APPCRASH
Application Name: NokiaOviPlayer.exe
Application Version: 2.0.1106.0
Application Timestamp: 4af442f4
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: e0434f4d
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: 4a87
Additional Information 2: 27dc040dc858df15943ccf2657517250
Additional Information 3: 731a
Additional Information 4: 9e0cf07ab61f59a302a794fb9274f6f8Extra information about the problem
Bucket ID: 1556499930
Is there anyone out there that can give me an explanation of the above please,and what I can do next?
Thanks
Ian

Well, I guess I'm just as ignorant, cause I've got the same problem, same error Help please! In the meantime I switched to i-tunes.. very user-friendly!
Message Edited by Yo_Rotterdam on 16-Dec-2009 07:18 PM

Nokia Ovi Player doest start on PC - Application E...

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