Nokia Ovi Suite 3.1.1.90 hanging on "Signing In" w...

Hi,
I have been trying to get the latest Software Update for my E7 for about 6 weeks. I log in to Nokia Ovi Suite successfully and then when I go to get the latest update it asks me to sign in again, which I do and then it hangs there showing "Signing In". I have left this over night and come down the next morning to see the same thing. It is obviously starting to really p*** me off. What actually makes it even more annoying is that I have to come to a forum to try to resolve the problem as I can't find a contact for Nokia.
Solved!
Go to Solution.

There can sometimes be issues in downloading the phone sw but if your problem has gone on for several weeks, it's then something else. There may be something wrong in your Ovi Suite installation and you could try to fix it by running the uninstall command and selecting the repair option during uninstall. Check also that the internet connectivity is working OK on your PC and that you can connect to your Nokia account when prompted by Ovi Suite.
If the problem persists, you could try upgrading to the latest Nokia Suite beta version which can be found at Nokia Betalabs:
http://betalabs.nokia.com/apps/nokia-suite-beta?req=true
It's worth checking also if the over-the-air update for your phone becomes available sometimes later on in Applications > SW Update menu. The OTA packages don't necessarily become available at the same time with the PC updates.

Similar Messages

OVI Suite 3.0.0.284 Hangs on Windows 7

I recently upgraded OVI 2.2 to 3.0.0.284 and since I have not been able to use OVI Suite.
The upgrade reported no install errors however when I accpted the default and ran the application directly from the Install the application Hung with the window open and all menu options greyed except for view more at OVI store which works opening my default browser "Firefox".
No other options worked.
I uninstalled the application and several other installed at the same time including the usb cable driver. I cleaned all other file I could find which may have been connected to the install. I then dowloaded a fresh copy of OVI Suite 3.0.0.284 from the nokia web site and performed a fresh install after restarting my computer from scratch, the results were the same.
I contacted Nokia and logged a problem SR# 1-11397280046 but after a few unhelpfull exchanges I was basically told I was an idiot and that my system obviously had problems.
I am running a New Registered version of Windows 7 Home Edition on a Dell laptop with Intel Core i3 processor and 4gb of RAM. I also have installed and working perfectly Office 2010 Professional including Outlook as my mail client and CA Security centre 7. Photoshop 9 and various other commercial software. My system has not had any problems until now.
Windows problem log entry follows:
Problem signature
Problem Event Name:   AppHangB1
Application Name:           NokiaOviSuite.exe
Application Version:       3.0.0.284
Application Timestamp:                4d0f2a05
Hang Signature:                2cf8
Hang Type:         6144
OS Version:        6.1.7600.2.0.0.768.3
Locale ID:             3081
Additional Hang Signature 1:       2cf88db803776f0aedf9312a36807b38
Additional Hang Signature 2:       c3d3
Additional Hang Signature 3:       c3d309853c407804e5f68ef221397629
Additional Hang Signature 4:       2cf8
Additional Hang Signature 5:       2cf88db803776f0aedf9312a36807b38
Additional Hang Signature 6:       c3d3
Additional Hang Signature 7:       c3d309853c407804e5f68ef221397629
Extra information about the problem
Bucket ID:           1593749818
Does anyone have any suggestions
Thanks
Bill

Thank you for your feedback.
Could you please provide us more information on this?
1. OS and Phone details
2. Log files
Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284 or later
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
Crash dump:
If you get a crash, please provide us the crash dump:
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- The dump file can now be copied and attached. If the file is large you can upload the file on any file upload server and send us the link to [email protected].
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
- Open Task manager and find NokiaOviSuite.exe from the Processes list
- Right click over NokiaOviSuite.exe and select Create Dump File.
- The dump file can now be copied and attached in the detailed error reporting form. If the file is large you can upload the file on any file upload server and send us the link to [email protected]

Nokia Ovi Suite has lost connection with your devi...

5 months has passed and many hours on the phone to Nokia. The phone has been completely reset /reboot by Nokia time and time again and still the phone gets this message when trying to update software..."Nokia Ovi Suite has lost connection with your device"....We were optimistic that the software upgrade would solve the other problems we are having with all the Nokia phones at work. They are all E52's

Having the same issue currently with an E72 software version is 054.005.266.02 and Ovi Suite 3.1.1.80
Actually I had connection lost all the time with all previous versions of Ovi Suite too... it has never been reliable.
Using original Nokia USB cable, connected securely. Tried different PCs, different USB ports, same issue.
Just now I'm trying software update and it looses connection during the backup process all the time... very disappointing. Screenshot attached if anybody is interested.
Attachments:
nokia_conn_lost.jpg ‏40 KB

Nokia Ovi Suite and Nokia 5800 crashing after fw u...

When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (0) converted from PCCS error [0x0: Ok] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - CommonUtilities, Thread GUI, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 21 Oper = Start Result = 0 Classname = CAOCheckInstallationsOperation Resource = Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 15
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\petri\locals~1\applic~1\nokia\nokiad~1\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
===============================================================
Troubleshooting so far:
===============================================================
Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
===============================================================
How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

How to use single installation of Nokia Ovi Suite ...

I want to help my adult son set up his (different model-) Nokia Smartphone.
How to use the Nokia Ovi Suit already installed for a different user?

Hey,
If i hav understood ur issue correctly, u want to share the same nokia ovi suite(Contacts, Messages, Calendar and tasks etc) of ur entire family with single nokia ovi suite? If my understaning is wrong, please do correct/educate me.
AFAIK, nokia ovi suite does not work the same way how pc suite works at least when it comes to PIM sync like Contacts, Messages, calendar and tasks etc.,
In case of PC Suite, u can connect more than a device and u can sync/store messages/contacts/calendar etc separately and u can switch to the next device, there is no dedicated database to store any of ur data, if u r synching with pc suite.
In case of Ovi Suite, it has got a database where it stores user's info in a database, so u cannot sync multiple phone's data with single nokia ovi suite.
If this is what u xpct from our forum, read my signature and do the needful
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Maps 3.08 won't work in Nokia Ovi Suite 3.1.1.85

I am having problems trying to get the Maps to work in Nokia Ovi Suite. When I click on the maps I get a mesage that tells you that the map application is still open in your phone and asks you to close it but, in fact, Ovi Maps is definitely NOT running; then there is a key on the screen asking to retry and when you do that the following message appears:
"Something's gone wrong. There's a problem with Nokia Ovi Suite. Restart your computer. If the problem won't go away, uninstall Nokia Ovi Suite and download the latest version of the application from www.nokia.com/ovisuite." Been there, done that, I have the latest Ovi Suite software (3.1.1.85) and the latest phone's firmware and the map application is definitely closed but still I'm unable to connect to the map's server when my phone is connected.
I also want Symbian Anna!!!!!

http://betalabs.nokia.com/apps/nokia-maps-for-mobile-v3-08/bugreport/34483/no-sync-of-maps-possible-...
This solution worked for me. Good luck

Nokia ovi suit problem

Whenever i want to update my devise software.i sing in nokia ovi suit but it says the user name or passsword was incorrect or says could not connect to server.Even i had a hig speed internet.
WHAT CAN I DO PLEASE HELP

Try again... Sometimes the Server have problem and thats why the error message...
Hope its sorted and you can connect now...

Nokia Ovi Suit Maps

I have a problem with viewing the maps in nokia ovi suit. I just bought a new Nokia E72 I installed OVI Maps but when I connect device to Ovi Suit click on maps and click for Europe, All, Asia or whatever it does nothing, it doesn't give me a choice to install the mapsa of particular countries. How shluld I fix it?
Solved!
Go to Solution.

The final correction: it was not because of firewall but because I didn't relize that device has to be connected to the internet =)

'Nokia PC Suite' & 'Nokia Ovi Suite' for my Nokia ...

'Nokia Pc Suite' & 'Nokia Ovi Suite' are same softwer?
Bcz my nokia C1-01 have nokia ovi suite, when my computer install Nokia pc suite & connect, then my mobile display show 'nokia ovi suite' & 'mass storage' when click 'nokia ovi suite' can't find my mobile in my computer!
why??
Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

The USB mode in your Nokia might be called Modem, PC Suite or Nokia Suite, or even Nokia Ovi Suite. In your phone, all these four USB modes are the same.
The PC Suite and the Nokia Suite are two different software titles which can be used in parallel. Furthermore, the Nokia Suite is the successor of (replaced) the Nokia Ovi Suite.
Before you download and install all these software, I recommend to install the latest Nokia Connectivity Cable Driver first.
If that did not help, please, plug-in your Nokia, select that Suite mode, and go to to Windows » Start » Contol Panel (» Hardware » Devices) » Device-Manager » USB » right-click on your Nokia » Update Driver Software. Did that help?
Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

Where is tunisia map in nokia ovi suite?!

hi,i don't find tunisia between maps in nokia ovi suite?! where the bugs,please heeelp for downloadmap of my country
Solved!
Go to Solution.
Attachments:
tunisia not found.JPG ‏69 KB

Tunisia is classed as non-navigable so won't appear in OVI Maps:
http://www.nokia.co.uk/services-and-apps/nokia-maps-o/prices_and_coverage-o/pricing-tables-navigable...
There is a limited amount of data available to download if OVI Maps application is set "Online" as here:
Happy to have helped forum with a Support Ratio = 42.5

Suggestion : Add Smart Group in Nokia Ovi Suite

Hey,
Whenever i tried to create a Smart Group in Nokia Ovi Suite, If i hav recvd mssgs frm unknwn numbers, i cannt create any smart group for unknown numbers. It wud b an added advntg 2 grp unknwn numbers
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

A quick additional piece of information to the above is that the phone appears in the Device Manager in Portable Devices as Nokia N97 therefore I can explore the C: and Mass Memory in Windows Explorer but I cannot of course install any software apps that have to be installed using Nokia Ovi Suite!
I thought that perhaps instead of another re-install I should try the Repair option which I did but simply got the following Error Message
Installation operation failed with error code: 1612!

Unable to update software in Nokia Ovi Suite & Nok...

Hello,
I am using Nokia 5233(same as 5230) mobile phone from past several months. I reside in India. My phone's current Software version is 40.1.003 From phone I checked for new software update & got to know that latest version is 50.1.001 This update is not available as OTA(Over the air) update directly from the phone. So, I decided to update it via PC.
But, both the Nokia Software Updater & Nokia OVI Suite application shows error when I check for new update. I am attaching the screenshots of the errors with my post. Please, help me out on this issue soon.
Attachments:
NSU.jpg ‏30 KB
Ovi.jpg ‏81 KB

Have this softwares worked as they are supposed to before? It might be a temporary issue going on atm. It seems like there are plenty having issues with update services atm.

Query regarding settings for NOKIA OVI suite

Hi everybody. Well I downloaded the latest version of NOKIA OVI suite for my 5800 XM from NOKIA website and then used it to upload music vids from PC to fone. During this procedure, it asked for something about ffd codes??? which I allowed. Now my default music player was Windows Media Player, which is now not playing any media files. When I uninstalled OVI suite, the problem was solved. Is there any way that I can keep WMP as my default media player while using OVI suite to move media files from PC to fone.

Hi,
Can you check the following?
Control Panel > Add or Remove programs > Set program access and Defaults > Select your media player as default on your PC.

.022.014 Anna download - nokia ovi suite device di...

During update search on my N8, software found is 014.002. Half way during installation of .022.014, the Nokia ovi suite gets disconnected from my N8. The message on screen is Device Recovery - Nokia las lost its connection with your device. Then suggests following steps: 1. Remove battery, charger, USB cable, from your device. 2. Reinstall the USB cable, then battery, & finally the charger. 3. Press device power button for 1sec. 4. Click retry to continue. I have tried everything but no success. I also have Nokia bubbles installed on my Nokia 8.

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Need help with Nokia ovi suite v2.1.1.1 & nokia PC...

The problem is that whenever I put back the messages to my N79 using nokia ovi suite v2.1 or v2.1.1.1 or nokia PC Suite v7.1.40 using drag & drop , the messages are displaying in the last name then first name format, however it should be First name then Last name format as my contacts are already set to first name last name format
I had already tried updating phone software done by nokia care centre, hard reset, drag & drop, use different versions of ovi suite but nothing is working. So tell me which software is causing this problem. So plz help me in this problem
Is it a firmware problem or Is it a bug in nokia handsets or it's a international standard formatbecause if it's the 3rd case then make a fix for India because here people likes to have first name last name format.
NOKIA N79 V32.001.218.2
Product code:-0573960 Rm-348
If you like my post then Plz click on Green Star on left side to add Kudos
Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

Hey,
Tools > Options > Contacts > Show and sort contacts as :
First name last name
Last name First name
Have u checkd abv option in NOS 2.1.1.1?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia Ovi Suite 3.1.1.90 hanging on "Signing In" w...

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