Nokia Ovi Suite Application Update Failure

Hi there!
When I tried updating the Nokia Ovi Suite version 2.1.1.1 installed on my PC:
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
I get an error message:
Due to an unknown internal error, installation could not be started. Error code: 14007. Try restarting Nokia Ovi Suite to correct the problem. If that doesn't help, try restarting the computer.
What is the problem? Your advice are strongly appreciated.
Thank you All!
"If you think this post is helpful, please click on the green button"

Hey,
Nokia Ovi Suite 2.1.1.1 is a bit old version,
Uninstall Nokia ovi suite, install Nokia Ovi Suite 2.2.1.23 from www.europe.nokia.com/ovisuite
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Similar Messages

Nokia Ovi Suite software updates can not work!

I had a problem with OVI SUITE. When I open it, click tools->software updates. It would pop up something's gone wrong... Error code:14001. Please look at the attached picture. Then I uninstalled OVI SUITE, and re-installed it again. It still didn't work. Can anybody tell me what should I do?
Attachments:
Capture.JPG ‏25 KB

By the way, I had an another question. I read a post message how to enable OVI SUITE logs. I followed the instruction,but it seemed that logs were not enabled.
Log_gathering_help.txt is written:
Note: Please make sure the user who is currently logged in is in the Administrator group, or that they have the access right to "C:\Program Files\Nokia\Nokia Ovi Suite\" folder. If not, there is a possibility certain logs cannot be collected, like the WindowsEvents log. (By the way, My OS is windows 7 64bit Ultimate SP1)
1. To enable the logs, do the following:
    a. Double-click the enable_logs.js file.
    b. Click the button to finish enabling the logs when prompted by the dialogue.(when I double-clicked the enable_logs.js, nothing happened...)
Note: After you have enabled the logs, it is better to restart NOS prior to collecting the logs.
2. To collect and zip the logs, do the following:
    a. Double-click the collect_logs.js
    b. Click the button to finish collecting. Zip the logs when prompted by the dialogue.
    After clicking the button, the folder where the zip logs have been saved opens.
3. To disable the logs, do the following:
    a. Double-click the disable_logs.js file.
    b. Click the button to finish disabling the logs when prompted by the dialogue.

Nokia Ovi Suite software update service is not res...

Thats the messsage I get when trying to update videos application.
Very Strange. It has like that since át least 19th jan, maybew earlier...
Noone at Nokia responding ??
Br,

For the two updates shown 1 x Programme and 1 x Video - I have following results.
With the first - "Installation failed." and with the second- "download failed" Fazit - no updates possible.
These are also the results wether I use the device - the ovi suite or the pc sofware updater.

Unable to update software in Nokia Ovi Suite & Nok...

Hello,
I am using Nokia 5233(same as 5230) mobile phone from past several months. I reside in India. My phone's current Software version is 40.1.003 From phone I checked for new software update & got to know that latest version is 50.1.001 This update is not available as OTA(Over the air) update directly from the phone. So, I decided to update it via PC.
But, both the Nokia Software Updater & Nokia OVI Suite application shows error when I check for new update. I am attaching the screenshots of the errors with my post. Please, help me out on this issue soon.
Attachments:
NSU.jpg ‏30 KB
Ovi.jpg ‏81 KB

Have this softwares worked as they are supposed to before? It might be a temporary issue going on atm. It seems like there are plenty having issues with update services atm.

Ovi Suite Software Updates-Error No internet Conne...

My Phone Nokia 5800 Xpress Music..
Ovi Software update fails while cheking for updates pops up
Network Connection error dialog
Nokia Ovi Suite software update service is not responding Make sure the internet connection is working or check firewall settings, and try again.
btw I have a broadband,if firewall is turned off...
I dont know what else to do.
I click ok, its says downloading for ever....
I tried update via wifi my phone asks for server profile...which i have no idea about.
I have been trying to update for firmware for a week i dont it happening... damnnn
Nokia Ovi Suite 2.1.1.1
Ovi Player 2.1.10304.0
Nokia Photos 1.6.434.0
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18904
- Mozilla Firefox 3.6.3 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)

i found the solution for the network connection error during the software update process.....
the error dialog box says to check ur connection or firewall settings...so i recommend the users who are having this problem...first of all if you have any antivirus software installed than turn it off or disable it before starting the update and then Go to- Control panel-Windows Firewall-Then turn it off. and now start the update application you will notice the change and i am sure the update will start and complete without any errors...i was also having the same problem but i tried and resolved it... and also a very important thing that you should take care of....you should make sure that no other application is using your internet connection, don't start any other downloading program because it will decrease the ovi suites downloading speed and it may cause an error...
if the problem persists after turning off ur firewall than restart ur pc and try again...
post me a thanks if your problem is resolved...
this will work with the nokia OVI Suite version 2.1.
because i had not tried to update the ovi suite because i like the 2.1 version very much...
I really tried it very much, because my father says that Try and try and try until you get success...
and i achieved the success..........

Old maps in Nokia Ovi suite

Hi,
Why the maps available through Nokia Ovi suite are outdated? I have downloaded map for Finland and it's very old. You have fresh version at http://maps.ovi.com/, why that version ain't available for download.
Versions of programs i use:
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 6.84.10.3
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver -ohjain 7.1.27.0
Nokia Ovi Suite Software Updater 2010.12.0.60423
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Käyttöjärjestelmä:
Microsoft Windows XP 32-bittinen, Service Pack 3
Kieli: Suomi
Löydetyt Internet-selaimet:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.3 (oletusselain)
br,
Antti
Solved!
Go to Solution.

Hullukala wrote:
It didn't show map on phone, just plain color like no map installed. The file I used was named 17221.zip and got it from this site. Will try the whole Europe if it helps.
I have Nokia Ovi suite and Nokia maps updater (which dont work) at the moment at my pc. Where I can get "MapLoader" or is it just another name for Maps updater?
Hullukala, please check your file paths. It should work.
For example, if i were to open the 17221.zip (Finland map) and extract it on my PC first (in a folder named 17221 for example), I would go inside that folder and grab all the files and folders in that folder and put them right inside cities\diskcache on your memory card.
It will tell you that certain folders (the folder structure) exist, and you should overwrite / replace. The only reason I see for the maps not working is file paths being wrong. You don't need to download the whole EU file.
Nokia Map Loader is actually a different application to Maps Updater.
Try here for it if you want to try it, but you really don't have to use it if you do things manually.
http://www.nokia.com.my/explore-services/nokia-maps/download

Error with new version of nokia ovi suite

Hello update to the new version de ovi suite 3.1.1.9, but say Nokia Ovi Suite 3.1.1.85 PC Connectivity Solution 11.4.21.0 Connectivity Cable Driver 7.1.45.0 Nokia Ovi Suite Software Updater 2011.7.0.61004 Maps Service API 4.0.28.3 Nokia mPlatform 2.7.72 Ovi Desktop Sync Engine 1.4.4.57 Sistema operativo: Microsoft Windows Vista Edición de 32 bits, Service Pack 2 Idioma: English Navegadores de Internet detectados: - Microsoft Internet Explorer 9.0.8112.16421 Stacks Bluetooth detectados: - Microsoft (Versión: 6.0.6000, Compilación: 16386), Activa Controladores USB detectados: - Default Hub Driver for USB 6.0.6002.18005 - USB Modem Driver 6.0.6002.18005 - EHCI eUSB Miniport Driver 6.0.6002.18005 and the cel phone restart and restart again when connect with this new version please repair this is urgent

I followed instructions but nothing happend
It seems Nokia gives me nothing but trouble... W t F?
A not so proud owner of an N8!
Attachments:
cmdprntscr.jpg ‏168 KB

Transfer Nokia Ovi Suite 2 Data to Another Compute...

Hi Everyone,
I've been using the Ovi Suite for a while now specifically for synching all my text messages. I have a new laptop and I would like to transfer the SMS data synched in my old pc right now through the Ovi Suite. How do I go about this? Most of them are already deleted in my phone so I think I need to extract or migrate the database files from my old pc to the new one.
I'm using an N79. Here's the other details:
Nokia Ovi Suite 2.0.0.10
Nokia Photos 1.3.15.0
PC Connectivity Solution 9.38.0.0
Connectivity Cable Driver 7.1.20.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.168
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows Vista 32-bit Edition, Service Pack 2
Language: English
Many thanks.

Hi,
You currently have very old Ovi Suite version. My recommendation is that you update the version to the most recent one (www.ovi.com) which is Nokia Ovi Suite 3.0.0.290.
I don't recommend you transfer these old components to new PC and then use them with new Ovi Suite version. They may even end up not working at all...
You have two quick solutions to use (with new version):
1) You can just drag and drop all the messages to your device and then when connecting with the new PC drag and drop them back (if it is a clean PC then you can use also message sync functionality for transfering)
2) In the new version of the Ovi Suite you have export/import messages functionality available which you can use to export the messages to e.g. .csv file. You can then transfer that to new PC and import the messages from there.

Ovi Suit FW update problem

Hi there i have installed the following:
Nokia Ovi Suite 2.1.0.87
Nokia PC Suite 7.1.40.6
PC Connectivity Solution 10.5.1.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2009.46.1.60264
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.80
Betriebssystem:
Microsoft Windows 7 64-Bit-Edition
Sprache: Deutsch
Erkannte Internet-Browser:
- Microsoft Internet Explorer 8.0.7600.16385
- Mozilla Firefox 3.6 (Standard-Browser)
Erkannte Bluetooth Pakete:
- Microsoft (Version: 6.1.7600, Build: 16385)
Now i want update the Firmware on my Nokia 5800 Xpress Music, the Ovi Suit takes long to find the Firmware update on the Update Screen. Then i click the "Install" Button. Then it tooks some time to determine some infos from Phone. Then i see the next screen with the Infos that current V 31.0.101 is on the phone and V 40.0.005 is the new firmware that i want to install. After click "next" i agree with the Terms and click again "next". Now i make a Backup of my current Phone Settings and Data and after that i Click "install". Now i have display something like "prepare download" (on german version: "Herunterladen wird vorbereitet...") but nothing happens, no network traffic or similar no change also after 1h waiting. I tried with disabled Firewall and AV but no effect.
Has someone a idea what i coul'd do?

The specs:
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.18.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Microsoft Windows 7 32-bit Edition
Language: Polish
Connection: USB
Nokia 5230
Firmware: 10.0.071.259.02
Exactly the same issue, when trying to run FW update, it hangs on the 3rd step (preparing to download). Tried almost everything what came into my mind...
Any solution for this?
Thanks!

Nokia OVI Suite is now available for public :)

HI all,
Now Nokia OVI Suite is now available for public. You can download this OVI Suite from the following link.
http://europe.nokia.com/A41159160
Please read all the instructions informed in the link.... Still OVI suite is not having the option to send SMS and Contacts editor, may be this will be included in upcoming versions as we have communication centre for normal nokia PC suite ....As of now i think its available only in English language.
Those who want to try this PC Suite ....Lets give your feedback and comments in this forum ...

a)
Nokia 2700 classic, V 07.15 (04-06-09)
b)
Nokia Ovi Suite 2.2.0.241
Nokia PC Suite 7.1.51.0
PC Connectivity Solution 10.24.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 4.0.11.0
Nokia mPlatform 2.6.195
Ovi Desktop Sync Engine 1.3.0.32
Operating system:
Microsoft Windows Vista 32-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18928
- Mozilla Firefox 3.6.6 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386), In use.
Detected USB drivers:
- Default Hub Driver for USB 6.0.6002.18005
- USB Modem Driver 6.0.6002.18005
- EHCI eUSB Miniport Driver 6.0.6002.18005
(version of Thunderbird is 3.1)
c)
What step by step!? I thurn on my computer and Nokia Ovi Suite grabs 180MB of RAM!
For last 3 years I was using Nokia 6233 – Nokia PC Suite – Microsoft Outlook combination. Recant I transfer to Nokia 2700 classic – Nokia Ovi Suite – Mozilla Thunderbird combination and I am real unsatisfied.
Nokia 2700 is just a shadow of 6233 model. Catastrophically weak camera and lack of calendar on the main screen are my biggest complain.
Nokia Ovi Suite is bloatware. Sync with Thunderbird (Lightning) or Ovi page is problematic or unexisting. Even the some simple function hasn't work, like grouping messages by the sender (John Doe and John Abc can't be the same person).
I don't think that I have actual problem, this is just a case of a poor programing and optimization of the program.
Attachments:
Clipboard02.png ‏39 KB
Clipboard03.png ‏40 KB

Can't update C7-00 with Nokia Ovi Suite

Hello,
When I try to update my C7-00 with Nokia Ovi Suite, I get as far as where it displays the update version and brief description of it, then I click install and a warning pops up saying "don't disconnect your device or it may die" or so and next I get a disconnection!! The connection is re-established right away and the screen says "usb connected", I click next and the same thing repeats, I lose the connection and the screen returns to "usb connected" and repeats and repeats...
I removed all Nokia related things from my PC and reinstalled Ovi Suite, but it didn't help.
I haven't managed to install a single update with Nokia Ovi Suite. Last time I used the phone's built in update function as I encountered this same problem, but I'd really like to use Ovi Suite. What could be wrong?
OS: Windows 7 Home Premium (64-byte)
Nokia Ovi Suite version: 3.1.1.90
Phone firmware: 014.002

I ended up using the phone's built in update function – again. Only now after the update things have turned so that I can't sign into my Nokia account with my phone and as a result of that I can't use Ovi Store or Socials-application! Every time the login screen is attempted to open, the phone is stuck loading. I let the phone load over night but nothing happened, battery just went empty (fast). Shutting down the phone, removing battery and restarting again helped briefly, I was able to sign in but the problem came back just as fast and the phone is stuck loading again. I tried removing the battery again, but this time it didn't help. Sorry for off topic. Then back...
Ovi Suite gives an option to reinstall the Anna update if there should be a problem with it, but the same connection problem prevents the reinstallation and my phone doesn't give such an option, so... Although I heared that restoring factory settings might delete the Anna update and if that happens I could reinstall using the phone... Confirmation to this ? (I'm getting a headache with this... Maybe I want an older version back... Such worked...)

Nokia OVI Suite - Synchronisation failure without ...

I'm using Nokia OVI Suite 2.2.1.23 with a Nokia 7210 SuperNova (software version 07.23).
I have been noticing for quite some time that not all my messages make it into the OVI suite - some messages (usually associated with the same number) I can only read on my phone.
Furthermore, since a few weeks, my contact list won't synchronise anymore either. It starts up synchronisation, does not give an error, but the contact list on my phone is hopelessly behind compared to the one on my computer.
Does anyone have/had the same problems, and a suggestion as to how to fix it? Or does anyone know where I can find the synchronisation log files, so that at least I can figure out what goes wrong?
Thanks in advance,
Regards,
Kurt

I have probably same problem. I push the synchronization button and nothing happens. - Nowhere in the entire application. Sending SMS still works. Updating the software (which is most recent) does not work since software cannot connect to update server. Nokia OVI suite really sucks. Problems and problems over and over again. Why can't they develop a simple, fast and simply working synchronization software without the ballast of all the Multimedia stuff.

Nokia Pc suite / Ovi Suit / Software Updater.... N...

Hi I have tried all three Nokia Pc suite / Ovi Suit / Software Updater. to update the firmware of my nokia n95 8 gb. but none of them is updating my phone. Right now 20.0.16 is the firmware on my mobile but you can check it out that the latest firmware available for N95 8GB ,,,, 31.0.015 . i tried this on my other laptop as well but showing me the same problem. i cant understand that when i am using the newest versions of Nokia Pc suite / Ovi Suit / Software Updater than why they are not installing the new firmware on my phone and showing me the message that it has already got the latest firmware which is totally wrong. i have attached a pic for the helpers to help and guide me out of this situation. thanx
Attachments:
n95 8gb.JPG ‏57 KB

Hi, farby thanx for the reply, First of all my phone is already unlocked and one my friend is also facing this same problem. as i have mentioned that there is update available on the nokia website. its just he Updater software which is not updating although it is connected to internet. maybe you should look to the picture i have attached to this thread. In the pic it is saying that 20.0.16 is the firmware is present on my mobile But you can check it out that the latest firmware available for N95 8GB ,,,, 31.0.015. and just look at the difference in the firmware versions. Its not like that N95 8gb is a latest phone and would have to wait for the new firmware. There should had been many firmware updates available between 20.0.16 to 31.0.015 versions. i hope so that you will understand which i am trying to explain. thanx bye

Nokia Ovi Suite and Nokia 5800 crashing after fw u...

When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (0) converted from PCCS error [0x0: Ok] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - CommonUtilities, Thread GUI, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 21 Oper = Start Result = 0 Classname = CAOCheckInstallationsOperation Resource = Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 15
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\petri\locals~1\applic~1\nokia\nokiad~1\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
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Troubleshooting so far:
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Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
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How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
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This I did before I tried
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Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Unknown error installing Nokia Ovi Suite

HI, i just downloaded noki ovi suite and it reports an error in the intalling part. it says unknown error: 1601. my systens configs are:
Aspire 5050-5954
Athlon 64x2 tk35
120gb hd
1 gb ddr2
windows 7 premium x64

I am not sure whether this will solve your problem but if have not followed this can try it once.
1. Check add/remove program and Uninstall PC Suite & ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove if anything is there
2. Run new PC Suite cleaner.
3. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
4. Restart your PC
5. Go for windows update (Start?> windows update)
6. Restart PC again
7. Install latest OviSuite 2.2 http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite Application Update Failure

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