Nokia Ovi Suite problem

When I make some new pictures I can't transfer them to PC with Nokia Ovi.After synchronisation I have message "..0 files successfuly copied to PC".
Ofcourse in Settings>Synchronisation Copy Images,Files,etc. is checked.

Hi,
I too am facing the same problem. In my case the transfer files check box is greyed out, when i do a sync. I have a feeling that is because my phone (e71) isn't supported by Ovi suite.
What phone are you using?
Regards
Satpal

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Nokia ovi suit problem

Whenever i want to update my devise software.i sing in nokia ovi suit but it says the user name or passsword was incorrect or says could not connect to server.Even i had a hig speed internet.
WHAT CAN I DO PLEASE HELP

Try again... Sometimes the Server have problem and thats why the error message...
Hope its sorted and you can connect now...

Nokia Ovi Suite problems

Hello,
I am having several problems with the program that I got on the CD together with my Nokia N97. I am trying to use the program Nokia Ovi Suite, but it's just not working.
Below there is a picture with errors that I get, even while installing and booting the program.
I realise it's in dutch - but I guess the most important ones are the 4th and 5th.
1 = While installing
2,3 = While launching the program
4 = When I connect my phone to my computer (so it does say its connected)
5 = Always. It keeps 'Loading' or 'synchronising' or I don't know what it's called in english.
That little circle keeps running and nothing happens.
I am quite annoyed with this. Because I don't know what the problem is. Also I don't see the problem.. There is a CD, and a computer. It should just work correctly.
Also if needed: I am running WIndows XP - and have the Nokia N97 for the ones that missed it .
If you know something that can help me, please let me know.
I will be looking forward to a reply.
Regards

Hi, I cant decipher if its a problem with Windows settings or the program itself since I can understand the language in the picture, could you provide translations? Also could you try to download the ovi installer from the net instead of the one on the CD?
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Nokia Ovi Suite - Problem linking phone 6700

Hi,
I have a Nokia 6700 slide. I am trying to manage my contacts through Ovi Suite.
During the "add a device" process the following happens:
Step 1 "Model" - I can complete
Step 2 "Details" - I can put in my "phone number & time zone" & then when I hit next it refuses to go anywhere. Just sits there.
Step 3 "Sync instructions" - can't get there at all
Please help.
Thank you,

I am having exactly the same problem , it sucks. Also if i get a message from someone and I add them to contacts , their name doesnt come up when they call or message me again , i am not impressed

Nokia Ovi Suite sinc Nokia E72

My Op. System: Windows 7 64 bits SP1;
My Phone: Nokia E72;
My Nokia Ovi Suite problem: Error code 8393f00a (since yesterday; before yesterday sinc good).

8393f00a is a timeout error. Please, try to restart your device.

Nokia Ovi Suite 3.8.48 Log In Problem....

Please Please Help Me dear nokia Supporters ... I am Facing This Problem Sience 2 Months ... I cant connect With Nokia Ovi Suite Latest Or Older Version in any Pc in any Internet Operator From Our Country... I cant Update My Phone .. I am now Using Nokia E7 and Want to update it... But i cant cause I cant Log in ,,,, Plzzzzzzzzz Help me ... its Emergency ,.....For Better Understanding I am attached a Picture That Includes the Problem.....
Attachments:
frm00010.jpg ‏244 KB

nome9o wrote:
Is there anybody responsible from Nokia or Microsoft who can give a solution about this Sign in fail error..
There are quite a few threads already on the subject .. e.g THIS. The 2nd workarond suggested there-in worked for many a users ..

Help with Nokia Ovi Suite - Phone Space Problem

Hello. I need some help. I have a smart phone Nokia 5530 XpressMusic. Well, the problem is, when i connect my phone to the Nokia Ovi Suite, and try to get some themes on my phone, i can't, because it says, that i don't have enough space on my phone. And when i check memory on my phone it shows: Left space: 2,5 mb And on memory card it says: Left: 2,5 gb. Why can't i then download anything on my phone anymore? Please help.
P.S.: Themes are not too big, they're only about 1 or 2 mb.
Using Nokia 5530 XpressMusic

The problem is the lack of free space in your phone memory. Even though the memory card has plenty of free space - some content require still space in the phone's internal memory. And in many cases it requires more space than the actual file (if the file is decompressed in the device, it takes easily twice the size of the original package).
Freeing space in the device's internal memory should help.

Nokia C3 chat & Ovi Suite problems.

dear Nokia,
my chat function on my Nokia C3 isn't working.
every time I start up my MSN acc. it freezes and stays white.
also i've got problems with the Nokia Ovi Suite, It says that my phone is not in the Ovi Suite position while it is.
I'm using a 2gb memory stick and a usb cable:CA-101D
Please help..
kind regards,
jeffrey de groot (Netherlands)
Solved!
Go to Solution.

Hi,
Please update your phone with the latest available phone sw.
http://europe.nokia.com/support/product-support/device-software-update
For Nokia Ovi Suite:
Go to Control Panel--> Right click and Programs and Features or add/remove programs "Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahayv

Nokia Ovi Suite Beta discussion Problem

I am a beta tester for Nokia ovi suite but when I click on Feedback & log in to Nokia discussions, it says
"Sorry, you do not have sufficient privileges for that action.
Please click the Back button on your browser."
So please help me in this issue
If you like my post then Plz click on Green Star on left side to add Kudos
Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

Hi,
The registration for limited Nokia Ovi Suite 2.2 Beta for registered members only has ended:
http://discussions.europe.nokia.com/t5/Nokia-Ovi-Suite/Registration-for-Beta-Test-of-Nokia-Ovi-Suite...
We have sent email to all who registered including detailed information how to access the Beta discussion forum. If you have access problems, please contact the Nokia Ovi Suite Beta team as told in the instructions in the email.
Thanks,
Kale

Danger Nokia OVI Suite ... problem with Lotus !!!

Nokia Ovi Suite can not communicate with any other Lotus software, but find it after installation.There is no warning! Communicates only with MicroShit.
Update PC Suite to Ovi suite gave me only a waste of time.

Hi Teemu,
I am experiencing the exact same problem with OVI Suite shutting down when I connect my Nokia N8. This is very frustrating considering the original post was done 4 months ago and to date there does not seem to be any resolution.
I am runnig Nokia OVI Suite 3.0.0.290 on Windows 7 Professional with N8 Device Software 0.13.016 installed and have uninstalled and re-installed OVI Suite as well as run RegCure from ParetoLogic to see if it is a DLL conflict but there are none reported.
Microsoft Error Message Information
Problem Event Name: BEX
  Application Name: NokiaOviSuite.exe
  Application Version: 3.0.0.290
  Application Timestamp: 4d46886f
  Fault Module Name: VersitConverter.dll
  Fault Module Version: 7.0.121.0
  Fault Module Timestamp: 4d0f0903
  Exception Offset: 00005cc4
  Exception Code: c000000d
  Exception Data: 00000000
  OS Version: 6.1.7600.2.0.0.256.48
  Locale ID: 7177
  Additional Information 1: 9ef5
  Additional Information 2: 9ef5704aa714be9adcc8414a390ee62d
  Additional Information 3: fcf3
  Additional Information 4: fcf34b9cc0cbdbb2ef24f600ca071c72
Problem Event Name: BEX  Application Name: NokiaOviSuite.exe  Application Version: 3.0.0.290  Application Timestamp: 4d46886f  Fault Module Name: VersitConverter.dll  Fault Module Version: 7.0.121.0  Fault Module Timestamp: 4d0f0903  Exception Offset: 00005cc4  Exception Code: c000000d  Exception Data: 00000000  OS Version: 6.1.7600.2.0.0.256.48  Locale ID: 7177  Additional Information 1: 9ef5  Additional Information 2: 9ef5704aa714be9adcc8414a390ee62d  Additional Information 3: fcf3  Additional Information 4: fcf34b9cc0cbdbb2ef24f600ca071c72
Please feedback on status of resolution available from Nokia.
Thanks
Sean

Nokia Ovi Suite 2.2.1.23 Problem

I am trying to syn my music using the ovi suite with my nokia N8 and every time i press sync it says Operation failed could not copy tracks. then it tells me to reconnect the usb cable or do it by bluetooth so i replugged my usb and restarted and it still didnt work. how can i fix this? thanks

Hi, the easiest way to sort music on your phone is to run music through WMP , find album info and add album art. Then simply Drag and drop it to the phone onto E or F, sycing is slow and a pain !
You can use WMP to sync also and there is a newer version of Ovi Suite available
http://betalabs.nokia.com/apps/nokia-ovi-suite-20
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Probleme with nokia ovi suite

the nokia ovi suite can't connecte to my account for update my mobile software can you help me?

Depending your phone you can update it either from phone itself (update section) or using Nokia Software updater.
http://europe.nokia.com/support/product-support/device-software-update

Nokia Ovi Suite has lost connection with your devi...

5 months has passed and many hours on the phone to Nokia. The phone has been completely reset /reboot by Nokia time and time again and still the phone gets this message when trying to update software..."Nokia Ovi Suite has lost connection with your device"....We were optimistic that the software upgrade would solve the other problems we are having with all the Nokia phones at work. They are all E52's

Having the same issue currently with an E72 software version is 054.005.266.02 and Ovi Suite 3.1.1.80
Actually I had connection lost all the time with all previous versions of Ovi Suite too... it has never been reliable.
Using original Nokia USB cable, connected securely. Tried different PCs, different USB ports, same issue.
Just now I'm trying software update and it looses connection during the backup process all the time... very disappointing. Screenshot attached if anybody is interested.
Attachments:
nokia_conn_lost.jpg ‏40 KB

Nokia Ovi Suite and Nokia 5800 crashing after fw u...

When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (0) converted from PCCS error [0x0: Ok] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - CommonUtilities, Thread GUI, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 21 Oper = Start Result = 0 Classname = CAOCheckInstallationsOperation Resource = Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 15
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\petri\locals~1\applic~1\nokia\nokiad~1\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
===============================================================
Troubleshooting so far:
===============================================================
Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
===============================================================
How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Maps 3.08 won't work in Nokia Ovi Suite 3.1.1.85

I am having problems trying to get the Maps to work in Nokia Ovi Suite. When I click on the maps I get a mesage that tells you that the map application is still open in your phone and asks you to close it but, in fact, Ovi Maps is definitely NOT running; then there is a key on the screen asking to retry and when you do that the following message appears:
"Something's gone wrong. There's a problem with Nokia Ovi Suite. Restart your computer. If the problem won't go away, uninstall Nokia Ovi Suite and download the latest version of the application from www.nokia.com/ovisuite." Been there, done that, I have the latest Ovi Suite software (3.1.1.85) and the latest phone's firmware and the map application is definitely closed but still I'm unable to connect to the map's server when my phone is connected.
I also want Symbian Anna!!!!!

http://betalabs.nokia.com/apps/nokia-maps-for-mobile-v3-08/bugreport/34483/no-sync-of-maps-possible-...
This solution worked for me. Good luck

Nokia Ovi Suite problem

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