Nokia OVI Suite - Synchronisation failure without ...

I'm using Nokia OVI Suite 2.2.1.23 with a Nokia 7210 SuperNova (software version 07.23).
I have been noticing for quite some time that not all my messages make it into the OVI suite - some messages (usually associated with the same number) I can only read on my phone.
Furthermore, since a few weeks, my contact list won't synchronise anymore either. It starts up synchronisation, does not give an error, but the contact list on my phone is hopelessly behind compared to the one on my computer.
Does anyone have/had the same problems, and a suggestion as to how to fix it? Or does anyone know where I can find the synchronisation log files, so that at least I can figure out what goes wrong?
Thanks in advance,
Regards,
Kurt

I have probably same problem. I push the synchronization button and nothing happens. - Nowhere in the entire application. Sending SMS still works. Updating the software (which is most recent) does not work since software cannot connect to update server. Nokia OVI suite really sucks. Problems and problems over and over again. Why can't they develop a simple, fast and simply working synchronization software without the ballast of all the Multimedia stuff.

Similar Messages

  • Ovi Suite Sync Failure with Outlook 2010 + Nokia 5...

    Hi
    When trying to sync contacts from ms outlook 2010, I received a message that could not synchronize.
    Technical Information:
    Nokia Ovi Suite 2.1.1.1
    PC Connectivity Solution 10.6.2.0
    Connectivity Cable Driver 7.1.27.0
    Software Updater do Nokia Ovi Suite 2010.6.0.60359
    Maps Service API 3.0.38.0
    Nokia mPlatform 2.6.86
    Ovi Desktop Sync Engine 1.1.0.82
    Sistema operacional:
    Microsoft Windows 7 Edição de 32 bits
    Idioma: Português
    Navegadores de Internet detectados:
    - Microsoft Internet Explorer 8.0.7600.16385 (Navegador padrão)
    Pilhas Bluetooth detectadas:
    - Microsoft (Versão: 6.1.7600, Compilação: 16385)
    Solved!
    Go to Solution.
    Attachments:
    msg_ovi.png ‏9 KB

    Hi,
    I am not sure but it seems NOS2.1.1.1 does not support outlook 2010. I found following details from here (Click on Help> Nokia Ovi Suite help> System requirement)
    C:\Program Files\Nokia\Nokia Ovi Suite\Help\Nokia_Ovi_Suite.htm
    EMAIL/CALENDAR/CONTACTS SOFTWARE
    Microsoft Windows Vista Contacts
    Microsoft Windows Vista Calendar
    Microsoft Outlook 2000, 2002, 2003, 2007
    Microsoft Outlook Express
    Mozilla Thunderbird
    Windows 7 Contacts
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
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  • Nokia Ovi Suite Application Update Failure

    Hi there!  
    When I tried updating the Nokia Ovi Suite version 2.1.1.1 installed on my PC:
    Operating system:
    Microsoft Windows XP 32-bit Edition, Service Pack 3
    Language: English
    I get an error message:
    Due to an unknown internal error, installation could not be started. Error code: 14007. Try restarting Nokia Ovi Suite to correct the problem. If that doesn't help, try restarting the computer.
    What is the problem? Your advice are strongly appreciated.
    Thank you All!  
    "If you think this post is helpful, please click on the green button"

    Hey,
    Nokia Ovi Suite 2.1.1.1 is a bit old version,
    Uninstall Nokia ovi suite, install Nokia Ovi Suite 2.2.1.23 from www.europe.nokia.com/ovisuite
    If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

  • Nokia Ovi Suite and Nokia 5800 crashing after fw u...

    When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
    ===============================================================
    I get the following error reported from Windows XP:
    ===============================================================
    AppName: nokiaovisuite.exe
    AppVer: 2.2.0.245
    ModName: msvcr90.dll
    ModVer: 9.0.30729.4148
    Offset: 0003b000
    01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS,  Thread  12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (0) converted from PCCS error [0x0: Ok] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
    01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS,  Thread  12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
    01/09/2010 16:43:48 (OviSuite) - ERROR   - CommonUtilities,  Thread GUI, Line 393,    .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
    01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 21 Oper = Start Result = 0 Classname = CAOCheckInstallationsOperation Resource =  Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 15
    01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
    01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
    01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
    01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
    01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
    01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
    01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
    01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
    01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
    01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
    01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
    01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
    01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
    01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
    01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
    01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
    Nokia M Platform 2.6.195 (NLib 0.8.641)
    Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
    Nokia M Platform 2.6.195 (NLib 0.8.641)
    Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
    Nokia M Platform 2.6.195 (NLib 0.8.641)
    Nokia M Data Store opened at location "c:\docume~1\petri\locals~1\applic~1\nokia\nokiad~1\DataBase\MDataStore.db3"
    Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
    Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
    01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
    01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
    01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
    01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets,  Thread GUI, Line 192,    .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
    01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin,  Thread GUI, Line 482,    .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
    01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets,  Thread GUI, Line 491,    .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
    01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin,  Thread GUI, Line 834,    .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
    01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities,  Thread   6, Line 393,    .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
    ===============================================================
    System config :
    ===============================================================
    OS Name    Microsoft Windows XP Professional 32-bit
    Version    5.1.2600 Service Pack 3 Build 2600
    Processor x86 Family 6 Model 15 Stepping 6
    GenuineIntel 2.66 Mhz
    ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
    ===============================================================
    Troubleshooting so far:
    ===============================================================
    Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
    I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
    Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
    ===============================================================
    How to solve this problem?

    LOL
    I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
    ======================================================
    This I did before I tried
    ======================================================
    Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
    Made a complete backup on my phone.
    Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
    Then I organized my content for a few minutes.
    Shut down Nokia PC Suite and Nokia Software Updater.
    Started up Nokia Ovi Suite.
    Connected my phone and clicked on PC-Suite on the options.
    It now works again????
    Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

  • PC Suite & Nokia Ovi Suite via Bluetooth on Nokia ...

    I had a tough time in getting the Nokia N8 in sync with the latest Nokia PC Suite which will recognise the N8 (version 7.1.40.9) together with the Nokia Ovi Suite through bluetooth. It was a nightmare! I don't use to have any troubles in connecting any Nokia phones via bluetooth but I do have a problem with the N8.
    After searching through various forums and blogs, I have come to a conclusion. There is a workaround the problem when it pertains to the Nokia PC Suite. I rarely use the Nokia Ovi Suite because the Ovi Suite would not allow me to sync calender items for more than 6 weeks. With the Nokia PC Suite, it will allow a user to sync any items for 99 years! Can you believe it? However, not all are lost. The Ovi Suite is better in terms of installing updated maps on the N8 though. You would not be able to do so on the Nokia PC Suite.
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    (7) Follow the instructions given and then reboot your laptop/pc.
    After that, you would need to fire up your PC Suite or Ovi Suite but not both at the same time. Use PC Suite to sync your contacts/messages/calenders while use the Ovi Suite to install and update your map on your Nokia devices.
    Good luck!
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

    Pls help. I'm able to connect my N8 to my laptop's win7 home premium but not to OVI suite or PC Suite.
    They get connected with N8 over cable but not over bluetooth. PC Suite says "Can not authenticate the phone" and ovi suite keeps checking the "Phone's bluetooth capabilities".
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    Wish#1: MP3 Tag Editor capable of editing ratings.
    Wish#2: Android type Video player, highly efficient player capable of playing all formats.
    Wish#3: Without Google Maps (and products), no gadget is worth keeping.

  • Nokia Ovi Suite 3.1.1.90 can't edit synced calenda...

    Synced phone calendar data to PC Outlook using Ovi 3.1.190 as backup as phone was being repaired.   Phone repaired and Synced data back to phone.    
    Now get this error message when trying to edit any of the synced calendar entries "Unable to save changes. Calendar entry modified in database by another application." 
    Solution?  How can I edit without having to delete and reenter many of the entries? (I have 620 entries!)

    Which phone model do you have? Is phone connected to Nokia Ovi Suite while you try to edit an entry?

  • Nokia OVI Suite 2 compatible with N900?

    Hello,
    PC Suite (for win XP) prompts me to "upgrade" it to Nokia Ovi Suite 2.
    PC Suite at the moment allows me to do some things with the N900, like automatically transferring pics and other files to my PC, while the current version of OVI suite isn't doing anything useful for me, it just slows down the whole System.
    My questions:
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    Hi Ben,
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    If you found this post helpful, please click on the green "Kudos!" star. Cheers!

  • Nokia Ovi Suite problem

    When I make some new pictures I can't transfer them to PC with Nokia Ovi.After synchronisation I have message "..0 files successfuly copied to PC".
    Ofcourse in Settings>Synchronisation Copy Images,Files,etc. is checked.

    Hi,
    I too am facing the same problem. In my case the transfer files check box is greyed out, when i do a sync. I have a feeling that is because my phone (e71) isn't supported by Ovi suite.
    What phone are you using?
    Regards
    Satpal

  • Nokia OVI Suite with proxy

    Hi,
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    Best regards,
    José

    Hi ESerieUser,
    If your PCSuite works fine, even your OVi suite should work fine without proxy entry in the application.
    You can try reinstallation of the OViSuite application after uninstalling even the PC Suite.
    Follow the below steps to re-install OVi suite and then try connecting the device.
    Uninstall PCSuite
    Run pc suite cleaner by downloading from http://europe.nokia.com/support/download-software/pc-suites/how-to/nokia-pc-suite-cleaner
    Run the msi cleaner ( installer file msicuu2.tst is attached, rename the file to msicuu2.exe)
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    Nokia Connectivity Cable Driver
    Nokia Ovi Suite
    PC Connectivity Solution
    Goto Computer Managerment -> Device Manager -> Ports and delete all the ports creted for Nokia devices.
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    Later after restarting the PC, download and install the latest OVi Suite from the following location.
    http://www.ovi.com/suite
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    Regards,
    Diwa
    If you like my post, kindly acknowlege the same by giving a kudos to me
    Attachments:
    msicuu2.txt ‏352 KB

  • Nokia Ovi Suite problems

    Hello,
    I am having several problems with the program that I got on the CD together with my Nokia N97. I am trying to use the program Nokia Ovi Suite, but it's just not working.
    Below there is a picture with errors that I get, even while installing and booting the program.
    I realise it's in dutch - but I guess the most important ones are the 4th and 5th.
    1 = While installing
    2,3 = While launching the program
    4 = When I connect my phone to my computer (so it does say its connected)
    5 = Always.  It keeps 'Loading'  or  'synchronising' or I don't know what it's called in english.
    That little circle keeps running and nothing happens.
    I am quite annoyed with this. Because I don't know what the problem is. Also I don't see the problem.. There is a CD, and a computer. It should just work correctly.
    Also if needed: I am running WIndows XP - and have the Nokia N97 for the ones that missed it .
    If you know something that can help me, please let me know.
    I will be looking forward to a reply.
    Regards

    Hi, I cant decipher if its a problem with Windows settings or the program itself since I can understand the language in the picture, could you provide translations? Also could you try to download the ovi installer from the net instead of the one on the CD?
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • Nokia Ovi suite for windows 7 (32bit)

    Cant install Nokia ovi suite for E5 phone in my Laptop (windows 7, 32 bt) each time it shows the following error type win 32. the massage is attached herewith. I  also tried to install Nokia_Ovi_Suite_webinstaller_ALL.exe downloaded from the web for several times, it did't work
    Is there any body to help me ?
    Attachments:
    error.JPG ‏26 KB

    PC synchronising software is offered free of charge by all mobile phone manufacturers, so it's unlikely that any will develop Linux software - the OS may be growing, but it is still only a minority system.
    There are independent solutions avbailable, here are just a couple of examples:
    http://www.sugarsync.com/partners/sync_applications/sync_manager.html
    http://www.linuxelectrons.com/news/mobile/11174/glide-sync-now-available-linux
    To Huczek, I would say that if you created an account here to moan, then don't you think you wasted your effort? If you gave proper info about the problems you've had, the members here might be able to suggest what is going wrong for you.

  • Nokia Ovi Suite for Ubuntu - Linux

    Hi!  I am using Ubuntu. I would be happy if you would make the Nokia Ovi Suite, for this operating system also.
    I also have an go pal (medion) gps.
    Can I use Ovi maps with it ?

    PC synchronising software is offered free of charge by all mobile phone manufacturers, so it's unlikely that any will develop Linux software - the OS may be growing, but it is still only a minority system.
    There are independent solutions avbailable, here are just a couple of examples:
    http://www.sugarsync.com/partners/sync_applications/sync_manager.html
    http://www.linuxelectrons.com/news/mobile/11174/glide-sync-now-available-linux
    To Huczek, I would say that if you created an account here to moan, then don't you think you wasted your effort? If you gave proper info about the problems you've had, the members here might be able to suggest what is going wrong for you.

  • Ovi Suite Synchronisation

    I cannot synchronise using Ovi suite which states failed and error code 83940004. I have been using PC suite but since updating it it doesnt work either. I have cleared the computer and run registry reviver before reinstalling several times to no avail. Nokia has suggested a hard reset but that hasnt worked either. Any ideas? I now of course have a wiped phone!!

    hi,
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    2. Delete the files from here If anything is there
    C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
    C:\Documents and Settings\user\Local Settings\Application Data\Nokia
    C:\Documents and Settings\All Users\Application Data\OviInstallerCache
    3. Please search and download MSI clean up utility from microsoft website
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    Restart Computer.
    Then download from microsoft website and install Windows Installer, so that the installer is upto date.
    4. Restart the PC
    5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/​nokia-ovi-suite
    6. Connect the device and try to sync
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • Nokia Ovi Suite has lost connection with your devi...

    5 months has passed and many hours on the phone to Nokia. The phone has been completely reset /reboot by Nokia time and time again and still the phone gets this message when trying to update software..."Nokia Ovi Suite has lost connection with your device"....We were optimistic that the software upgrade would solve the other problems we are having with all the Nokia phones at work. They are all E52's

    Having the same issue currently with an E72 software version is 054.005.266.02 and Ovi Suite 3.1.1.80
    Actually I had connection lost all the time with all previous versions of Ovi Suite too... it has never been reliable.
    Using original Nokia USB cable, connected securely. Tried different PCs, different USB ports, same issue.
    Just now I'm trying software update and it looses connection during the backup process all the time... very disappointing. Screenshot attached if anybody is interested.
    Attachments:
    nokia_conn_lost.jpg ‏40 KB

  • How to use single installation of Nokia Ovi Suite ...

    I want to help my adult son set up his (different model-) Nokia Smartphone.
    How to use the Nokia Ovi Suit already installed for a different user?

    Hey,
    If i hav understood ur issue correctly, u want to share the same nokia ovi suite(Contacts, Messages, Calendar and tasks etc) of ur entire family with single nokia ovi suite? If my understaning is wrong, please do correct/educate me.
    AFAIK, nokia ovi suite does not work the same way how pc suite works at least when it comes to PIM sync like Contacts, Messages, calendar and tasks etc.,
    In case of PC Suite, u can connect more than a device and u can sync/store messages/contacts/calendar etc separately and u can switch to the next device, there is no dedicated database to store any of ur data, if u r synching with pc suite.
    In case of Ovi Suite, it has got a database where it stores user's info in a database, so u cannot sync multiple phone's data with single nokia ovi suite.
    If this is what u xpct from our forum, read my signature and do the needful
    If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

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