Nokia PC Connectivity Solution slow launch of Offi...

Hello ,
I work as IT support for a company.
I have a problem with Nokia PC Connectivity Solution software that came with Nokia_PC_Suite_rel_6_86_9_0_eng_web and also with new Nokia_PC_Suite_rel_7_0_8_2_eng_web. Installation of this software cause all office documents ( word , excel ) to open very very slow. This happened only on Dell D530 models that i have in my company ( 20 pcs ) with intel centrino processors.
This has been study on 3 different laptops with Windows XP Pro SP2 and also SP3.
The procesor is not used , RAM is not used but files have a delay of about 10 seconds to open , even with empty files.
If i remove specificaly this software component - 'Nokia PC Connectivity' everything is back to normal , but of course the Nokia PC Suite application doesn't work. Problem appears only in Office 2007 but not in Office 2003.
Thank you for your help.

This fixed it - thanks to a message from pvenalai - taken from another thread dealing with the same issue.
pvenalai
Visitor
Posts: 2
Message 9 of 15
Viewed 6,795 times
Hi,
Problem solved! I have Dell D630 and it uses Toshiba Bluetooth stack by default. This stack causes the problem with PC Suite and Office. Workaround is to use Microsoft Bluetooth stack. Installation instructions can be found from article "Additional Bluetooth Drivers for Microsoft Bluetooth in Windows XP SP2" http://www.vinsvision.com/Articles/tabid/66/EntryID/13/Default.aspx
This may help to other 3rd party bluetooth stack users, too.
Message Edited by pvenalai on 13-Mar-2008 07:07 AM

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