Nokia pc suite connection problem

Hi
I'm trying to connect my Nokia 6260 by using bluetooth protocol to my computer.
After displaying the authentification phone dialog, and entering the code into my phone input box I've got the following error : Cannot authenticate the phone.
If I look into the bluetooth conections over my phone I see the computer. No matter what i do, I cannot succed in connecting my phone. Can anybody help me ?
Thank you all,
Ando

1) Put Bluetooth "on" in phone, make sure phone is "visible for everybody"
2) Make sure Bluetooth is "on" in PC, open PC Suite , select "get connected", select "search" for devices, when your device comes visible, select it and insert same parrword for phone side and PC side (like 123 or something).
Connecton should now be established. If not, please tell exactly how it fails (error message etc.).
Make also sure you make the device and PC and trusted to each other after the piaring, so you can after that always establish the connection automatically whe you put the Blueooth on in phone.

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E71x nokia pc suite connection problems

Everytime i connect my phone to my computer and open Nokia Suite, it says that my phone is connected in a non-compatible mode. i do now know how to connect it in a "compatible way".

The phone should wake up when it makes the physical connection on USB and ask if you want to connect "PC Suite' if you have the correct configuration set. Go to Menu ->Settings ->Configurations->Connection->Data Cable->Data Cable Mode. Select 'PC Suite' from the options. A better solution is to select the next setting below it, "ask on connection" set it to "yes" so that when you plug the phone in, you will have the choice. In any case, that's where you tell the phone you want to have it communicate with PC Suite when connected.
If you are using Bluetooth, it appears the phone defaults to PC Suite, so I can't help you there.
Good luck!

Nokia N900 USB connection Problem

Hi,
Nokia N900 USB connection Problem.
I am very embarrassed to admit this but.......
I removed something (I cannot remember what) and now when I connect my Nokia N900 to my pc using the data cable it starts charging only.
Previously I could choose between "mass storage" mode and "PC Suite" mode.
Now I cannot access any files on my phone from my PC.
can anyone help please?
Thank you in advance.

Problem Solved!!
I had unckecked USB status menu in the powatool app.

Nokia 5300 USB PC-Suite connection problem

I have tried to get my Nokia 5300 to connect to PC-Suite through the supplied USB cable. I can get a connection using Bluetooth, but with USB I can only connect the 5300 in disk mode.
I can see that many others on these pages have reported the same symptoms I experience:
- Error message during installation of PC-Suite regarding "setupext.exe" referencing memory at location "0x00000000".
- Windows "New hardware" wizard interfering when the 5300 is connected, popping up and insisting on installing new drivers, then failing and after you have closed the wizard it repeats this procedure.
So, apparently the cable driver installed is not recognized by Windows as the correct driver for this connection. I have tried in vain to clean out the installation in order to start over:
- Removed cable connectivity driver using the "Remove software" control panel.
- Same action for PC-Suite.
- Used the PC-Cleaner program to remove all traces of the installation (this failed)
- Manually (using regedit.exe) removed the last traces of Nokia entries in the registry.
And then, after re-installing the latest version of PC-Suite with my firewall disabled, I still have the same problem.
At this point I don't really know how to proceed and any suggestions that could help me overcome this problem would be highly appreciated.

Just to balance this a bit, I just connected 5300 to my PC with cable, did you use any wizard what so ever, only selected the mode in phone screen, waited for 10 secs and I was connected to PC Suite, so yes, you guys have a problem but it is not a designed feature that the connection build up is that complicated. Unfortunately I do not know what is the difference between my PC setup and yours so that I could suggest a rootcause for the problem

Nokia X2-02 PC Suite Connection Problem

My Nokia PC Suite for Nokia X2-02 has been installed but it does not show any connections like USB or Bluetooh.

Hi jayasree,
Thanks for your post and welcome to our forum.
Did you select the "PC suite" mode when you connected your phone to your PC? I would advise you to :
Check that you are using the original Nokia USB cable and that the cable is properly connected to the phone and PC.
Disconnect the mobile device and connect it again.
Remove the battery, insert it back again and restart your mobile device.
Restart your PC.
If Nokia Suite is not able to find your phone, try reinstalling Nokia Suite software in your PC.
If possible, check if your phone can be successfully connected to another PC.
You can also try to repair your connectivity cable :
1. Go to Add/Remove programs found in control panel (called Programs in windows 7)
2. Select Nokia Suite or PC Suite installation and click Change/Remove
3. From the dialog Choose Repair
Pfrancoise
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

Nokia PC Suite - Connecting on PC via USB

Sorry, I habe a problem with the Connecting from my Mobilphone Nokia 3110 over USB-Cabel.
There come`s a answer on Step 3/4 from the Sofware (PC-Suite) I must deaktiving my Securitybarricade.
Silly Question: What means that ? ...but it`s new for me!!!
On my old PC I haven`t this Problem...!! It was ok!

When you open Nokia PC Suite.. do you get 'Click here to connect a Phone' ? Connect the phone.. click on that tab and follow instructions .. See if your phone gets connected now ...
Attachments:
PC Suite.JPG ‏36 KB

N97 - Ovi Suite Connection Problem - Windows 7

Hi all.
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc.
I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite.
I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth.
USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
help!
R

Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

N8+OVI Suite connection problem

Hello all.
I have a problem since I update ovi suite to version 3.0.0.029. I can't connect the phone to ovi. It is always tell me "connect your device to your computer with usb". It's done but ovi don't detect the device . I have try with ovi suite, pc suite, software updater and noone detect the phone.
I read a lot of people with the same problem but noone could fixed it. I try to uninstall all nokia programs and reinstall but the same. I try with other computer and same.
OS in both computers Windows 7
Ovi suite 3.0.0.029
¿Any idea here?
Thanks.
PD: sorry for my english. I'm from spain and i tried to dont use a translator

I have the same problem with my N8. I've tried everything.
Ovi Suite does not recognise my phone, but the computer does (so I can sync with Media Player etc.).
I was hoping that PR 1.1. would fix the problem, but it did not.
Everything worked fine with the old Ovi Suite.
So, this is simply a problem of the NEW Ovi Suite, not the problem of computer or cable or anything like that.
Here are the specs:
Windows Vista
Cable Nokia CA-179
Other specs from Ovi Suite system information:
Nokia Ovi Suite 3.0.0.290
Ovi Player 2.1.10304.0
Nokia Photos 1.6.387.0
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver -ohjain 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Waiting for a solution from anyone...and no, I will not upgrade to Windows 7 or anything like that. I will upgrade to another non-Symbian phone, however, if this can't be fixed.

E65 and Pc Suite Connection Problem

Hi Everyone,
I seem to have a problem with my E65. My goal is to synchronize my calendar in Lotus Notes, with my E65, every 30 minutes when I am around the laptop (via bluetooth).
However, although I am able to connect to my phone via bluetooth from PC Suite (I can see the files in my E65 form my laptop, connect via gprs, etc.), the synchronization doesnt work. It used to work a while back, but then, I remember having similar problems.
In PC suite v.6.85.14.1, when I click on, "Click here to connect a phone" and choose bluetooth connection in the popup box, my phone appears in the list, with a handshake and a lock icon next to it (paired). I select my phone in the list, hit next, and it says "You now have the following connections available: Arda E65". Great! But when I go back to the PC Suite, it still says "Click here to connect a phone". Damn!
Also, there is a PC Sync icon in my taskbar. Click on it, and the Nokia PC Sync comes up. The synchronize now option is faded out, and only View last report and Select Phone is available. When I click on Select Phone, nothing comes up..
Can someone please help me with this problem as I really need that feature. That was one of my reasons for buying the Nokia E65...
Thanks in advance,
Arda..

Hi,
Ever find a fix ? My problem is below (seems very similar). This group has not helped me yet.
/t5/Connectivity/Nokia-6350-bluetooth-connection-to-PC-may-or-may-not-resume/m-p/724267/highlight/tr...
Neel

PC Suite connection problem - 6101 phone to Vista ...

I am using a CA42 cable to try to connect my Nokia 6101 to a Vista PC, so far without success.
The System Info window of PC Suite shows the following:_
Operating system:
Microsoft Windows Vista
Build 6000
No service pack installed
Language: English
Language for non-Unicode programs: English
Locale: English
Input language: English
Nokia PC Suite:
Version 6.84.10.3
Language: English
Connectivity Cable Drivers:
Version 6.84.4.0
PC Connectivity Solution:
Version 7.22.7.1
Bluetooth stacks:
WIDCOMM Bluetooth stack
Version 5.1.0
Build 1900
Microsoft Bluetooth stack
Version 6.0.6000
Build 16386
With the cable plugged in to the PC , the device manager shows a problem for "USB to UART" under "Other Devices".
No driver.
Windows can't find the driver automatically so I go to locate the driver manually. Under NOKIA there are many drivers, which is the right one to use?
Any suggestions much appreciated!

Just to follow on, tried the first driver on the list only to find a) it didn't work, b) when I restarted had to do a system restore!
Has anyone out there successfully used a C-42 cable to connect to PC suite on Vista with a 6101?
It worked perfectly well with Windows XP and an Ir connection.

Nokia pc suite support problems

when i plug the usb cable to my e52 and start the nokia pc suite application it said that i need to install support app to my phone when i accept the instalation on my phone and prepare to install, my phone give me "unable to install"
what could be the problem.
Solved!
Go to Solution.

You have to format your mobile. For that, Uninstall Nokia PC Suite from your PC and restart it. Now download the latest version of Nokia PC Suite from Nokia website and install it in your PC and restart it again. Now backup your mobile's contacts, messages, notes, calender and bookmarks via Nokia PC Suite backup utility (You cannot backup MMS and email without PC Suite support). Don't backup anything else like settings or user files etc. Now backup your images, videos and music files using Windows Explorer. Now format your memory card. Now type this command *#7370# (default security code is 12345). Connect your mobile with PC and wait for the message for installing PC Suite support. If message not appear then run Nokia PC Suite, click on Help and click "Reinstall Nokia PC Suite support". Install everything and wait for a minute. Restart your mobile and restore your backup. This will solve your problem. Now install applications you like. Good luck...
If you like my post then give me "Kudos" star...

Nokia pc suite 6 problems

I downloaded the Nokia pc suite from the website, and now my computer is showing error messages. They seem to all say the same things like " the ordinal 504 could not be located in the dynamic link library connAP1"
Also as this is not working have tried a system restore, and it will not let me do this, or remove the nokia suite software from the computer. Can anyone help please?
It looks like there has been an error in the downloading of this software, but the real problem lies in the fact that I cannot delete it, or system restore to an earlier time.
Any help would really be appreciated. I am running Windows XP
Steve

try running a repair to pc connectivity solution through control panel - add/remove programs.
If it does not help, you might choose to assign for beta testing of the new fortcoming pc suite, you can assign here:
http://europe.nokia.com/link?cid=EDITORIAL_582705

Nokia 5800 XM connection problems

Hello. I updated the nokia pc suite today to version 7.1 and it stopped working with my nokia 5800 Xpressmusic. My phone works still as a mass memory and with the other USB modes EXCEPT pc suite, and I would very much like to have that working too.
When I connect it to my pc with the mass-memory mode on, and go to pc suite with my computer, it shows the phone as connected, until I start one of the applications in pc suite (any of them from the main window) it just tells me in the lower right corner that my 5800 is disconnected, and it's gone.
Anyone can help me please?

Make sure you have a look at the Pool of Knowledge article regarding this subject!
Problems with USB connection or PC Suite
Maybe this´ll help you!
Hopefully this´ll solve your problem with PC Suite!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Nokia 5233 - USB Connection Problem??

I installed the latest version of Ovi Player, following through the instructions to connect through a USB chord.
When I plug it in, the phone would light up and ask to select which USB mode I wanted - like directed, I chose "PC Suite".
However, each time I try connecting it it will always say "Nokia Ovi Suite could not recognise your device. Try disconnecting and reconnecting the cable.", of which I've done 7 times now.
Quite frustrated, and I think I've tried it all. I tried using Nokia PC Suite instead, and even on another computer. I tried it in the other modes too - Mass Storage, Image Transfer and Media Transfer. Nothing. I have no idea whether its my computer or the phone that's the problem. I assume it's something from the computer because when I plug it in, I don't even get a Device notification on the screen. My computer has no Bluetooth, so I cannot try connecting through with that (though my Phone's BT works fine).
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Please help! Thanks! If you need screenshots or anything, feel free to ask.

It seems the problem is with the cable... the cable itself is not recognised and the required drivers are not getting installed..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Nokia N5800 USB Connection Problems

I have bought a Nokia 5800, I've tried to download some mp3 music files into it but the Nokia Music application does not recognize the mobile connected via USB in media transfer mode. I'm connecting the phone using a Sony Vaio Laptop running on Window Vista Home Premium edition. While Nokia OVI suite seems working all right with the phone.

Hi nikmar_2000,
Have you already solved the problem?
(If you haven't, try PC Suite 6.84.10)

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