Nokia PC Suite-Contacts synchronization stopped af...

Hello,
I'm using a new 3110 classic (v. 05.50 14-08-07 RM-237) with PC Suite Enterprise Edition (6.86.11.3) and MS Outlook 2003 SP3 on a Windows XP SP3 PC.
Syncronization of Calendar/To do and Notes works perfectly, but Contacts can not be synchronized. When the process is stopped, the phone has sent the first half of amount of contacts and then USB connection is lost. When Sycn process is started , the phone's display is showing: "Sycn/Sending data... " and it stops every time at "232 of 464", then the displays goes white for a minute (only the batery icon remains) and PC suite is saying that "Nokia... is disconnected via USB". After that, home screen appears again and USB connection is established automatically. Syncronization report is showing the summary: "PC Sync has encountered a problem and has terminated the synchronisation" and there are also 2 warnings: "The Synchronisation has been Terminated! PC Sync could not update the data to the mobile phone" and "PC Sync information. The connection to the mobile phone has been lost".
The only ocassion when the contacts sync works was when the phone's memory was empty (no contacts). In the same time, I cannot save edited contacts using (Options-Edit contact). The phone is saying:"Operation Failed"
Please, could you tell me what is happen? Any solution? Thank you.

Hi,
Unfortunately I too suffer this problem. After 58 contacts from 219 the USB synchronisation link gets lost.
I do use a 3109 Classic with the latest system software availablefrom the Nokia download area.
The PC Suite; 7.1.80.9
PC-verbindingsoplossing:
Versie 9.23.3.0
Nokia Connectivity Cable Driver:
Versie 7.1.17.0
Besturingssysteem:
Microsoft Windows XP 32-bits editie, Service Pack 3
Taal: Dutch
Taal voor programma's die niet Unicode-compatibel zijn: Dutch
Gedetecteerde internetbrowsers:
- Microsoft Internet Explorer 8.0 (Standaardbrowser)
Gedetecteerde Bluetooth-stacks:
- Microsoft (Versie: 5.1.2600, Build: 5512)
Even go the latest patch installated that shoud raise the stability of the PC suite.
Suggestions how to overcome this problem are welcomed.
From a sunny Holland ..

Similar Messages

Nokia Ovi Suite 2 has stopped working

I have never been able to get Ovi siute to work on my laptop. I'm running Wondows Vista and have tried removing all Nokia programs and drivers and doing a fresh install but I still get the same notice every time I try to open Ovi suite.
"A problem caused the program to stop working correctly. Windows will close the program and notify youif a solution is available."
Can anybody offer any advice on how I can get it working.
Cheers

Hi mgillbee ,
if you have not tried this you can try it once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart Computer.
4. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
5. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite 2 has stop working?

Problem signature:
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.1.23
Application Timestamp: 4c7f4eae
Fault Module Name: libavcodec.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49623a5e
Exception Code: c0000005
Exception Offset: 000d4136
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Installed first time: Ovi Suite 2.2.1.??? newest version from Nokia website
OS: Window 7, 64
Stop responding
/ Uninstalled
/ reinstalled
/ still Stop responding ????
NEED HELP!

Could you please follow these step by step process?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

PC Suite contacts synchronization E71

I have a brand new E71. Have problems with my blue tooth connection which I recognize now are pretty standard..... I was advise to install the latest software, which I did. Since this installation I am not able anymore to synchronize between my E71 and PCSuite. Anybody can help?

Hi,
Could you please provide more information about your phone and PC.
Phone :- Dial *#0000# on your phone and press call key
PC :- Operating system details(Xp/Vista/Windows 7)
Service Pack (1/2/3)
Bits(32/64)
Connectivity :-
USB Cable / Bluetooth or Infra Red.
IF BT, complete stack information
Once Sync is over, on your system tray, right click on sync icon, exit the application. Open Nokia PC Sync, create new sync settings(if pc suite allow you to create new sync settings), set your sync data range as one week in the past and one month in the future. Also make sure that your contacts does not have any special characters on first/last names...

How to use single installation of Nokia Ovi Suite ...

I want to help my adult son set up his (different model-) Nokia Smartphone.
How to use the Nokia Ovi Suit already installed for a different user?

Hey,
If i hav understood ur issue correctly, u want to share the same nokia ovi suite(Contacts, Messages, Calendar and tasks etc) of ur entire family with single nokia ovi suite? If my understaning is wrong, please do correct/educate me.
AFAIK, nokia ovi suite does not work the same way how pc suite works at least when it comes to PIM sync like Contacts, Messages, calendar and tasks etc.,
In case of PC Suite, u can connect more than a device and u can sync/store messages/contacts/calendar etc separately and u can switch to the next device, there is no dedicated database to store any of ur data, if u r synching with pc suite.
In case of Ovi Suite, it has got a database where it stores user's info in a database, so u cannot sync multiple phone's data with single nokia ovi suite.
If this is what u xpct from our forum, read my signature and do the needful
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia PC Suite support for Outlook and Thunderbird

Hi,
I am currently using the Microsoft Outlook 2007 combined with Nokia PC Suite to synchronize the contents of the Outlook with my Nokia N73 smartphone. I am now considering to switch e-mail client from Microsoft Outlook to the Mozilla Thunderbird. So my question is then, is Nokia PC Suite compatible with Mozilla Thunderbird?
I have in fact already installed Thunderbird, but it is not available as an option anywhere in the settings for Nokia PC Suite. All I can find in the Nokia PC Suite settings is a tab called "Microsoft Outlook" where I can choose the different Outlook profiles or change settings. In my humble opinion there should be a new tab added called "Thunderbird" or similar right next to the "Microsoft Outlook" tab in the settings for Nokia PC Suite after installing another e-mail client such as the Mozilla Thunderbird.
I know that there is this option to choose what e-mail client to use upon installing Nokia PC Suite, where I have chosen Outlook. Does this mean that I have to reinstall Nokia PC Suite to get this choice to choose e-mail client to use? If I do reinstall Nokia PC Suite, will I even get to this option at all? Since I am only reinstalling Nokia PC Suite and it is already configured once to be used with Outlook, I'm thinking that maybe this option will not even appear upon reinstalling Nokia PC Suite.
I don't have a clear memory of it but I think I once reinstalled Nokia PC Suite for some reason and I was not presented with this option to choose e-mail client as the first time I installed it. So this may require complete uninstallation and deletion of files and Windows registry for Nokia PC Suite, and then a fresh installation of it to get to this window where to choose e-mail client.
Even when and if I get to that window, it's no guarantee that I will be able to choose Thunderbird even thou it's installed. Why? Because I know from experience that commercial and proprietary software like Nokia PC Suite tends to only support the industry standard platforms and systems and applications, or de-facto industry standards like the extensively used Microsoft Outlook and other Microsoft products. I know by experience that such software as Nokia PC Suite love to lick Microsoft's **bleep**. Don't you think?... or don't you know? You disagree? Well lay it on me, tell me what you think!
I would love to be able to synchronize my mobile phone with my computer, even if I may use a Linux or other nix-like operating system. But if Nokia PC Suite doesn't even support e-mail clients other then Microsoft Outlook, such as the Thunderbird, then it's probably too much to ask for a Linux support for Nokia PC Suite. Or is it?... does Nokia PC Suite support Linux?...

Thanks for your answers!
By this time I have made a clean install of Windows Vista at least three times, and on one occasion I remembered to check this this thesis of mine that I mentioned above. So for the purpose of testing if it's true that the Nokia PC Suite installation process or Nokia PC Sync configuration wizard does not present the user with the option to choose Mozilla Thunderbird as e-mail client, I have done the following.
I have made a completely clean, out of the box installation of Windows Vista on the computer (retail version, non-custom branded Vista version). After installing the needed and important drivers for the system and other software required for the proper operation of the system and few other software, I went on installing Microsoft Office with Outlook 2007 as one of the first software applications. Then I installed Mozilla Firefox and Mozilla Thunderbird. After I had done that, I installed the Nokia PC Suite.
As my thesis predicted, after successfully installing Nokia PC Suite and the Nokia PC Sync configuration wizard was started, I was not presented with the option to choose Mozilla Thunderbird as my e-mail client, even thou both Microsoft Outlook and Mozilla Thunderbird were installed prior to or before Nokia PC Sync. In other words, if this was a limitation of the Nokia PC Suite or it's installer, where it does not recognize e-mail clients that are installed after Nokia PC Suite itself, then installing the e-mail clients in this order should make Nokia PC Suite recognize it. But it did not, or at least as long as the Mozilla Thunderbird is concerned. Thus, this proves my thesis - Nokia PC Suite is currently not compatible with Mozilla Thunderbird. And Mobile Sensei Petrib confirms this also.
Here follows a screenshot of the actual Nokia PC Sync configuration wizard.
http://img341.imageshack.us/img341/9803/nokiapcsyncsd3.jpg
I'm afraid we will have to bear with this. I personally don't believe that there will ever be any official release of Nokia PC Suite that will have full support (or any at all) for other e-mail clients then just Microsoft Outlook and Lotus, or that there will be any official Linux or nix-like version of it. Not today, not in next five years, and not in one thousand light-years from today. We can hope, but the odds are pointing in the opposite direction.
So bear with Microsoft Outlook, and the Windows **bleep**. No pay, no play! Unfortunately... fortunate for Microsoft, Nokia, and others alike, but unfortunate for us end users.
Message Edited by altair8801 on 27-Dec-2008 01:31 PM

Nokia ovi suite crashes when i try to open it

When i come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working.
I have tried uninstalling and reinstalling and the problem still occurs.
These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.241
Application Timestamp:   4c1b6010
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   0001339c
OS Version:   6.0.6002.2.2.0.768.3
Locale ID:   1033
Additional Information 1:   614f
Additional Information 2:   89ba3b1ae616352990305316d61015e6
Additional Information 3:   5645
Additional Information 4:   91ea934ce054b8001697d163f3713832
Solved!
Go to Solution.
Attachments:
Error preview.pdf ‏158 KB

@Densebrains
Thank you for your post.
Could you please provide more information regarding this issue.
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
program". Do not click either yet! Leave that pop up open.
- Open TaskManager (e.g. press CTRL-SHIFT-ESC simultaniously).
- Find NokiaOviSuite.exe from the processes list in TaskManager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this case.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here is the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.
Regards

Satellite U300-130 - TosBtMng has stopped working after Nokia PC Suite installation

I've got the same problem too... with Toshiba Satellite U300-130.
Bluetooth had worked pretty well before I installed Nokia PC Suite for my mobile on my PC (the newest version 7.1.26.0 from website).
To be correct, at first I even managed to maintain a Bluetooth connection between PC and Nokia and ran syncronisation of contacts. I made several attempts but each time syncronisation run ended with message "PC coudn't get answer from your Nokia".
After rebooting, my PC went crazy and started issuing message "TosBtMng has stopped working" and it restarted every time I ask it to close.
Installation of new version of BT Stack (6.40) didn't fix this error.
Please help

Hi there
I answered an existing thread with the same problem, but no-one can help apparently.
Anyway,,, I can at least help you with getting rid of the looping setup. You need to rename the directory with the Toshiba bluetooth stack.
I also have Nokia syncing and it worked fine until recently. - I have to say I think the problem relates to a Windows auto upgrade.
How to solve this is a different matter. At this moment I have given up. The Toshiba bluetooth stack disabled.

Contact synchronization through PC suite in E 71

After synchronizing with OUTLOOK, when reviewing in contact detail, viewing stop at NOTE, program ask to enter EDIT for further viewing though one does not want edit anything. Secondly after entering EDIT, view in notes start from end and not in beginning.
Information in Contact NOTES
There is provision in OUTLOOK CONTACT to enter information in NOTE area, in blackberry software, viewing note area, a SHADE appear on email and phone entries and one can make phone call, send email or SMS from shaded areas after selecting option. There should also be same provision in PC Suite and I purchased E 71 with same expectation.
Can someone comment on these problems, please.

flav5800 wrote:
Hi there,
I have just bought the 5800 and try to load some information from my PC. My previous phone was a 6280 and I had lots of contact that I wish to transfer to my new phone using PC suite.
First I tried to transfer (copy/paste) information from 6280 phone to 5800 wiht Nokia Communication Centre application while both were bluetooth connected but it says in French "Echec du rafraichissement des contacts" which means that Pc suite could not update the contact from the Phone. For any other PC suite application the same message is shon " information not updated"
Could you help me to understand why?
Then I wonder what I should do in order to transfer the data from my 6280 to my 5800 using PC suite?
FYI : Nokia PC suite version 7.1.18.0 + Bluetooth conection establihed correctly on both phones.
Many thanks for any suggestion, I am already grateful!
Flav5800
Try backing up using PC Suite and restoring to your new phone. It worked for me from 6120C to the 5800. Hope this helps.
Current Phone: NOKIA N8 (Best phone ever)

Sync Windows Contacts with Nokia OVI Suite 3.0.0....

Hello,
i want to sync my Windows Contacts with the Nokia OVI Suite 3.0.0.284 to my Nokia C5 031.0222 Mobile. The radio button in the ovi suite "Sync contacts with Windows Contacts" is checked. Operating System is "Windows 7 Home Premium".
When i click on "Synchronize contacts" the error message "Contacts not synchronized....error code 80043ab4" appears. Does anyone have a clue to solve this?
Any help would by highly appreciated.

Hi..
I am facing the same problem of unable to sync my device contacts with OVI software.
I tried the option of Repair Sync, but was unable to fix it.
I tried to update the OVI software, even than i was not able to fix it.
I tried re-installing my device software, which dint help me to fix the problem.
My device is NOKIAE63.
OS on my System is Windows XP.
OVI Software version: 3.0.0.290.
Device software version: 500.21.009
Till now i was in a wrong assumption that, i might be going wrong somewhere in synchronizing my device contacts to OVI contacts, but now i strongly realise that, the OVI Software has got some problem, i have attached the screenshot of the error which i get, when i try sync my device contacts to OVI contacts. Please help me.
If i was aware of this problem from starting, i never would have choosen NOKIA, instead i would have opted for some other product.
Attachments:
nokia.JPG ‏25 KB

Urgently need contacts from Nokia PC Suite v7.0.8....

I have been using Nokia PC Suite v7.0.8.2 with a Nokia 6500 slide I purchased in Switzerland from Orange. I routinely connected it to the Suite and made regular backups (the latest of which was last week). I desperately need my contacts now and I don't have another Nokia phone to connect to the software. I am appalled to see that none of the data is available without the phone being connected. What is this point of this useless software if it doesn't backup yoru data to the hard drive? The backup file is equally useless becuase whenever i try to open it it opens something called Nokia Content Copier v4.0 which fails to operate unless a phone is connected to the computer.
Why have I been using PC software and making backups of my phone if I can't access my contacts when the phone is lost?
Is there any way to access the contacts?
Thanks.

I wrote a tool to extract the contents of the cache files PC Suite creates. It creates VCF (and now VMG - it extracts messages too) files which can be imported into another phone, Nokia or not, or maybe Outlook if you need the numbers...
https://sourceforge.net/projects/noknokwhosthere/
VCF are just text files, open them in notepad if you desperately need a number..

Nokia Ovi Suite has stopped working

I have install Nokia ovi suite in my pc
but when i try to stat it
it show me this error
a problem caused the program to stop working correctly. windows will close the program and notify you is a solution a valiable
please help me

Uninstall Ovi suite; Clean windows Registry (CCleaner). Restart PC, Download and install latest Ovi Suite .
And make sure there is no Virus, Spyware, Use a reliable Antivirus Program. Like; Avaira.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

Nokia 5800 and Ovi Suite Contacts Sync Changes Pic...

Hi,
I have a Nokia 5800 and just installed the latest Nokia Ovi Suite (2.0).
It is a good tool, but I have a problem with the synching my contacts.
Befor Ovi sync, I use to associate pictures from my gallery with contacts. When I dial the contacts the picture of the contact took up most of the screen (until the contact answers the call - then it makes the picture small and puts it in the speech bubble)
After I sync'ed with Ovi Suite, the contact picture now shows up as a small - very small - thumbnail image during the call on the phone.
Is there something that can be done to protect this from happening, or a setting that can be changed in Ovi to use a large picture instead of a thumbnail?
My 5800 has the latest firmware installed (available to me in my country) - which is 31.0.101.
Thanks for the help in advance.

one more bump and then I give up on Ovi suite. Once again
Message Edited by drapis on 20-Nov-2009 05:48 PM
Nokia 5800

Connectivity 6555 to PC using Nokia PC Suite

I´ve connected with bluetooth my 6555 phone to the PC. This works fine.
I´ve tried to sync contacts, notes, calender using Nokia PC Suite to my Outlook. But I keep getting the following error message, as recorded on the log file....
Summary (1)
The following hidden debugging sections have been detected from this synchronization log:
Debugging
Warnings(1)
PC Sync information.
PC Sync has received invalid data from the mobile phone.
The synchronization has been terminated.
Possible Solution
Please check your Synchronization settings and ensure your phone is in the Idle state, then restart the Synchronization.
My computer and Phone info...
Nokia PC Suite 7.1.18.0, American English
PC Connectivity Solution:
Version 8.47.6.0
Nokia Connectivity Cable Driver:
Version 7.1.8.0
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Language for non-Unicode programs: English
Detected Internet browsers:
- Microsoft Internet Explorer 8.0 (Default browser)
- Mozilla Firefox 3.0
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Toshiba (Version v6.01.03(D))
Phone
Nokia 6555c
V 03.38
05-10-07
RM-276
What am I doing wrong. Thanks.
Gustavo

Spent 2 hours today at the NOKIA SERVICE CENTER with their leading tech guy. We did not find a solution. His final recommendation was to buy a new phone!!!!!

Sync Thunderbird with Nokia Ovi Suite 3.0.0.290

Hallo at all,
pleas excuse i know my English is not the best one.
My Problem:
I'm using Nokia Ovi Suite 3.0.0.290 and have all my contacts in it.
I want to Sync that contacts with Thunderbird and tryed to use the Sync Option of Ovi.
I have done all necesary adjustment and wanteed to click on the Sync Butten, but this was deaktivated. Now I have tried to export the Kontakts but i dident found a soluten.
Can me help anybody pleas?????
I't can't be that there is no possibility to sync Thunderbird with Ovi.
Pleas help
greez
dave2981989

Moderator, please take notice!
They lack of functionality between Thunderbird contacts and calendar and Ovi Suite is a problem many of us have been monitoring for over 2 years. It looks like still nothing has been done about it. I, for one, cannot believe that so many users have been ignored for so long. To date I still refuse to use Ovi Suite until such time as I can see evidence that will sync contacts and calendar to and from Thunderbird. In addition I see no logical reason why the Ovi Suite developers took a huge step backwards and removed another piece of PC Suite that was already working well, for several years. I am speaking of file sync. Not media files, but others, such as Office type files. The phone can open and read documents, spreadsheets, PDF's and the like. So why can we no longer sync those files? I have been doing this for 6 years, but there are others who have used it for longer than myself. It is a crucially important feature for those of us who need to carry info with us. Since PC Suite can still do the sync, I cannot, in good conscience install Ovi SUite, which I still feel is not yet ready for primetime.
Nokia developers, stop playing games. Some of us have work to do.

Nokia PC Suite-Contacts synchronization stopped af...

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