Nokia PC Suite upgrade installs Firefox Extension

Dear Nokia
I upgraded my Nokia PC suite today. After installing the upgrade, I opened my browser, and was surprised to see that Nokia has thoughtfully added a piece of crapware to my list of Firefox extensions.
1. Commercial software developers must acknowledge that the computer belongs to the user. As such, the user has the right to choose what software to install on his machine (discussion of 'Green Dam' is beyond the scope of this post). Installing software without first asking the user deprives him of this right, and may result in annoyance.
2. If a piece of software has several components, some of which are optional, the installation process should ask the user which components should be installed. Failure to do so may annoy the user.
3. If software A is planning to modify pre-existing software B in any way, software A needs to ask the user's permission, as it may well break software B in the process. Failure to do so may annoy the user.
4. It has been documented that extensions may introduce security vulnerabilities into the browser (cf. Greasemonkey's GM_xmlhttpRequest). I'm sure that Nokia's SDLC is CMMI Level 5 and that they never release software with defects (hmmm), but if a virus were to be distributed through Nokia's extension, one can rest assured that the user will be annoyed.
I elected to install Nokia PC Suite v 7.1.30.9. I was not notified that the installation would include a Firefox extension, and thus had no option to opt-out. Installing software without obtaining the user's prior permission is a serious grievance, especially when doing so may affect another programme and/or introduce security vulnerabilities. This attitude, to my mind, smacks of arrogance, and I think it goes without saying that I am seriously annoyed. A quick Google will demonstrate that I am not alone in my annoyance.
It is thus recommended that Nokia allow the user to choose whether or not to install the PC Sync 2 Synchronisation Extension when upgrading PC Suite. Until that is effected, I suggest the following remedial process.
1. Close Firefox.
2. Delete the key HKLM\SOFTWARE\Mozilla\Firefox\extensions\[email protected]
3. Delete the folder %programfiles%\Nokia\Nokia PC Suite 7\bkmrksync

rossj81 wrote:
1. Close Firefox.
2. Delete the key HKLM\SOFTWARE\Mozilla\Firefox\extensions\[email protected]
3. Delete the folder %programfiles%\Nokia\Nokia PC Suite 7\bkmrksync
I'd like to start this post saying :
THIS HAS BEEN KNOWN ISSUE FOR A LONG TIME!
Thank You for the tip. I'm at situation where Nokia software has been removed. Folders deleted and as far as windows search can tell string "bkmrksync" can not be found from filenames in system drive. Regedit does not find the key either. All of this for my friend needed to do something with the software. Not so surprisingly he told me that the sofware was not capable of the doing the tasks he wanted. Is there anything else to do but stuff my comp full of explosives and send it to Nokia for I really do agree on the annoyance part.
I'd like to end this post saying :
THIS HAS BEEN KNOWN ISSUE FOR A LONG TIME!

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Nokia PC Suite re-installation trouble

Hey all!
I'm having trouble upgrading my PC Suite software. Here's a background:
Few months ago I wanted to try another OS on my PC, so I've deleted everything seemingly useless from the hard drive (including all Temp dirs) and Ghosted the drive into an image file. After a while, I've restored the image and everything works great, however, when I'm trying to upgrade the Nokia PC Suite it's trying to uninstall the previous version, installer for which it obviously won't find, as it's been deleted by me before.
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Jonathan.
Solved!
Go to Solution.

Surprisingly, I did and I hope it'll help you.
Basically, Nokia PC Suite Cleaner is a piece of **bleep**. It doesn't erase everything from your computer thus you can't reinstall.
What I did is run the cleaner first - because it erases at least something. Notice that if you still have a problem, after you've runt he cleaner, it says that the product can't be uninstalled because there was no valid installation source and that the registry has been cleaned. This is a sign that you still have a problem and won't be able to install the NPS. Then you have to search your entire hard drive where Nokia PC Suite was installed for "nokia", including hidden and system files.
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C:\Documents and Settings\Jonathan\Application Data\Nokia
Back everything up from this folder and then delete it. Your settings and backups are stored there, but apparently if you don't remove it you won't get anywhere.
Then you have to do some registry cleaning. I used the CCleaner (http://www.ccleaner.com/) and then Eusing Free Registry Cleaner (http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm). With each software you have to run the cleaning several times at a time - for example, run the CCleaner once, let it back up your registry, repair all the issues, then run again. I did it until in both programs nothing was showing up anymore.
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DEAR NOKIA!!
I've been googling for a solution like this for a week with no answers *anywhere*, including your message boards. Is it *this* hard to make the Cleaner *actually* delete all registry entries and files? Come on!

I can't install Nokia PC suite (the installer can'...

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agensbur wrote:
On Windows XP SP3, the problem seems to knowed but I don't find any solution in this forum.
- The installer stop for it can't remove the "Nokia Connectivity Cable Driver"
- The "Nokia PC suite cleaner" can't remove it
- The windows standard tool can't remove (can't find the .msi file)
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- I have tried the same, after a new inscription of the windows msi installer - nothing change.
- A nokia process was still working in the background (Nokia server), I kill it, but it's still imposible to remove the "missing" driver.
Thank's for help
- No answers in the forum.
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Iris9290
If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

Nokia PC Suite upgrade installs Firefox Extension

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