Nokia Phone Browser "could not connect to the phon...
Hi friends, I have a Nokia N72 mobile and am using PC suite 6.81.13.0. My problem is that I can't see the folders within my phone memory or memory card using nokia phone browser. As soon as it shows connected, I click on file manager and the error appears. Although it shows Nokia N72 connected I get a message that says "Could not connect to the phone" even though it is definitely connected. Windows explorer eventually opens and although Nokia N72 is visible no folders/files below this are. Only the synchronization option is working fine. This problem is same both with data cable and bluetooth dongle. I have also installed the latest version of nokia pc suite but of no use. Plzz help me out as it is very urgent...Hoping for early response... Thanx in advance...
Also experiencing the Cannot connect to OVI Account Server issue.
I turned off my firewall; confirmed correct account information and Internet connectivity via account sign in on ovi.com website. Can not update MfE or Music player on my 5800 XpressMusic (RM-428) via Ovi Suite as a result of this account server connectivity issue.
I was able to perform the updates via NSU 3.0.223.
I echoed this posting to the "Give Us Feddback" section of Ovi Suite.
System Information
Nokia Ovi Suite 3.0.0.284
Nokia PC Suite 7.1.51.0
Ovi Player 2.1.11020.2
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702 (Default browser)
- Mozilla Firefox 3.6.13
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512), In use.
Detected USB drivers:
- Default Hub Driver for USB 5.1.2600.5512
- USB Modem Driver 5.1.2600.5512
- EHCI eUSB Miniport Driver 5.1.2600.5512
3390 - 6103b - 6133 - 6290 - 6301b - N78-3 - 5610d-2b XpressMusic - 5800d-1b XpressMusic, N900 RX-51, N8-00, C7 Astound, 808 Pureview, Lumia 1020.
Nicer phones and still no one calls me!
Similar Messages
-
Nokia6670 - (COULD NOT CONNECT TO THE PHONE) PROBL...
I have nokia 6670. I am using latest version of PC suite version 6.70.22.Bluetooth device is bluesol .WindowsXP SP2.
my problem is that when i connect to phone using blue tooth, the pc suite connects for 2, 3 minutes and i can only download images from my phone. Messages and contacts are not accessable. After three minutes, i receive the error
(could not connect to the phone). whereas it is shown in get connected window
(nokia6670 connected via blue tooth) . when i use repair option in pcsuite, the same thing happens again. I get connected for 2, 3 minutes and can download images only. Then i get the same error, could not connect to the phone.
i place phone just next to my computer and there is no out of range issue.
I am using xp with sp2 installed and updated regularly.
When I use microsoft bluetooth i can onley receive the images.
here is a screen shot of the error.
http://img233.imageshack.us/img233/...040849060wz.jpg
http://img221.imageshack.us/img221/...040906574je.jpg
just see, phone is visible in pcsuite but when i click on it using file manager, i get the error (could not connect to the phone)
Another thing is that even i switch off my 6670, it is still shown in pc suite as as connected..
I have also tried the nokia pcsuite cleaner but no use.
I have un installed blue sol 1.6 software since with that microsoft bluetooth doesnt work. In other words, all options are tried.Yep - anti-virus and firewall software can interfere with the installation of software.
A general suggestion, specially when any kind of connectivity is involved, would be to disconnect from the Internet and disable any anti-virus and firewall software for the duration of the installation. This way you know that it won't interfere with the software you're wanting to install.
Glad you managed to sort the issue out yourself though, well done! :-) -
NOKIA OVI Suite could not connect to the nokia acc...
Hi, please help?
I cant seem to connect to my ovi account via ovi suite (could not sign in), it asks if the internet connection is working.
Though when i try log in via the ovi website I have no issues.
It wouldnt have bothered me but now it asks to log in for me to update the phone software so cant update. If this doesnt get resolved I am hoping that software updater in pc suite still works?!
Attachments:
ovi suite screenshot.JPG 114 KBHey,
R u using latest Nokia Ovi Suite version 2.2.0.245? Hav u enabled any proxy settings in ur Nokia Ovi Suite? which is ur default web browser on ur pc? IE/Firefox?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution -
How to fix: Nokia Ovi Suite could not connect to t...
How to fix: Nokia Ovi Suite could not connect to the Nokia account server
https://profiles.google.com/111711145986835145800/posts/57KK7mZPLfL#111711145986835145800/posts/57KK...
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking Youdid this
https://www.google.dk/search?q=itunes+iphone+error+0xE8000003&oq=itunes+iphone+e rror+0xE8000003&aqs=chrome..69i57.4857j0j7&sourceid=chrome&es_sm=91&ie=UTF-8
got these
https://discussions.apple.com/thread/5408879?tstart=0
https://discussions.apple.com/message/12650630#12650630
https://discussions.apple.com/message/23805897#23805897
https://discussions.apple.com/message/23305865#23305865 -
Can anyone help me? My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off. When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone. An unknown error occurred OxE8000084. Can anyone help me correct this so I can start using my phone again.
Thank youhttp://support.apple.com/kb/TS3221
-
Hi,
For no apparent reason my phone stopped working...so I did a reset and got the message 'Restore Needed'. I connected to iTunes and got this message: 'iTunes could not connect to the iPhone because it is locked with a passcode. You must enter your passcode on your iPhone before it can be used with iTunes'.
The problem is, I can't enter my passcode because I'm not given that option on the iPhone. All I seem to be able to do is make an emergency call.
It's been working fine otherwise. Any suggestions?
This is the SECOND replacement iPhone I've had this week and I'm getting a bit fed up.
Thanks in advance for any help,Are you referring to the 4 digit passcode needed to enter the phone and use it's features?
If so reboot your iPhone and enter the passcode to get it operational. Launch Image Capture on the Mac and connect the iPhone. Now you should be able to download the video files to wherever you want on your hard drive.
OT -
I've lost my iPhone5 like 40 hours ago. I already turned the Lost mode on with Find my iphone app. But my phone has no data plan so it could not connect to the internet at all. I reported to the police, too. What else can I do? Can anybody advise?
No...see the link I posted:
If you did not enable Find My iPhone on your missing device
If you did not enable Find My iPhone before it was lost or stolen, you can't use it to locate or protect your device, but you can still follow these steps:
Change your iCloud password to ensure that no one else can use your device to delete or make changes to your iCloud data.
Report your lost or stolen device to local law enforcement and your wireless carrier. Apple doesn't track or flag lost or stolen products, but you can use My Support Profile (supportprofile.apple.com) to find a list of serial numbers for products that you've purchased or registered with your Apple ID. -
Could not connect to the service...
Hi guys.. I want to update my Nokia 5800 firmware, but it keep showed "could not connect to the server" many times. what should i do?? i need to update my phone.. please healp me.. Thanx.
Attachments:
can't connect.JPG 41 KBHi
You mention checking the DNS A record, are these 2 servers not in the same domain? Can you ping -a computername?
Do you have any other AV software that have firewalls built in?
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
How can I correct the issue of Safari not connecting on my iPad Air? It was working great 2 days ago.....now on September 20 it is not working! I have an internet connection but Safari will not open. "Safari cannot open the page because it could not connect to the server."
Hello Beckieor,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
iOS: Troubleshooting Wi-Fi networks and connections
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Tried EVERYTHING!!! HELP!!! iTunes could not connect to the music store...
HELP! I have tried everything...I keep receiving the following error message:
"iTunes could not connect to the music store. Network connection was refused. Make sure your network settings are correct and network connection is active, then try again."
I have a 60GB video ipod. OS Windows XP Service Pack 1. Dial up AOL. No firewalls, checked connections, followed all instructions on the support page, contacted customer support via email (see responses below), contacted AOL (referred me back to iTunes), iTunes referred me to customer support number for iPod (which I called, and they referred be back to iTunes customer support via email). After emailing customer support and receiving a general response, and replying to each response, the email said they were not technical support...read all emails below beginning with the most recent:
Subj: Re: Connect; Follow-up:
Date: 1/19/2006 6:04:50 PM Pacific Standard Time
From: [email protected]
To:
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store. We're sorry to hear you are still unable to connect to the store. At the end of this email we have included further possible solutions to the issue you are encountering.
We're also sorry your iTunes Music Gift email didn't reach the recipient. The gift code you purchased is ... The recipient's ISP may have inadvertently blocked or filtered our email, thinking it was spam.
If you purchased your gift using iTunes, you can resend it with a few simple mouse clicks. Just follow these easy steps to resend an unredeemed music gift to any address:
http://www.info.apple.com/kbnum/n301476
If you would rather email the gift information directly to the recipient using your email program, we've included instructions for your recipient and the gift code below.
1. Download and install the latest version of iTunes. You can download the latest version, free-of-charge, from our website.
http://www.apple.com/itunes/download/
2. Click the link below to launch the iTunes application and view the gift page.
http://www.itunes.com/go/songcode/
3. Click Redeem.
4. Copy this gift code and paste it into the Redeem code entry box.
Again, we're sorry you are still unable to connect to the store.
First, please make sure you're using the latest version of iTunes before you access the iTunes Music Store. You can download the latest version of iTunes from our website.
http://www.apple.com/itunes/download/
Also, some software that you install on your computer can affect the way your computer sends and receives information from the Internet. A few examples of this software are:
* Firewalls
* Internet security software
* Privacy filters
* Web accelerators
* Ad filters
If you cannot use the iTunes Music Store, try disabling this software temporarily to identify the culprit. Then, please refer to the documentation that came with the software to allow the iTunes Music Store to connect to the Internet. For your reference, these domains need to be permitted to send and receive data from the Internet:
phobos.apple.com
phobos.apple.com.edgesuite.net
For more instructions on configuring your 3rd-party software, please contact the software manufacturer. If your web accelerator appears to be at the root of the problem, please contact your ISP.
Sincerely,
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
Thank you for your response. I am curious to know why if iTunes does not
answer non technical questions, why I received information when I replied to this
email. Listed below are the previous threads providing technical information.
Furthermore, if this is email is for billing disputes, I would like to have
my Mastercard credited $25.87 for a "gift this purchase/tv show" that I
purchased for my uncle on Christmas Day. I purchased the full first season of Monk.
I previously sent an email requesting credit on approximately January 2,
2006, and failed to receive a response. He never received the gift, or any
instructions about how to download the tv show, and I do not show a credit
appearing on my credit card. I would like to have credit for services not received.
Please credit the following card #XXXX
Thank you.
Emily
Subj: Re: Connect; Follow-up:
Date: 1/18/2006 2:21:12 PM Pacific Standard Time
From: [email protected]
To:
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store.
The iTunes Music Store team answers non-technical questions about billing,
customer accounts, downloading music, and iTunes Music Store content.
Many questions about your iTunes software can be answered by choosing “iTunes
and Music Store Help” from the Help menu.
For online information, visit iTunes Support at
<http://www.apple.com/support/itunes>.
To access the discussion boards for iTunes and other Apple services, please
visit
<http://discussions.info.apple.com>.
For support for your iPod, please visit:
<http://www.apple.com/support/ipod/>
If you require assistance beyond the complimentary support available online,
please call AppleCare technical support at 800-APL-CARE (800-275-2273). Help
is available seven days a week from 8:00 a.m. to 8:00 p.m. central time. There
may be a fee associated with the call.
Sincerely,
iTunes Music Store Support
Need a quick answer?
iTunes Music Store Customer Service:
<http://www.apple.com/support/musicstore/ww>
iTunes technical assistance:
<http://www.apple.com/support/itunes/ww>
Thank you for your response. I have tried these methods, AGAIN. None of
them seem to work. I also contact my ISP, AOL. Nothing they advised me to do
worked. Has iTunes performed recent upgrades? Just viewing the discussion
boards, it seems like a lot of people are having problems. Having paid $399
for
the 60GB video ipod, I need more than a generic email telling me what to do,
when I already indicated in previous email that I followed the steps shown in
the
support area, which were the same instructions email to me.
Subj: Re: Connect; Follow-up:
Date: 1/16/2006 5:14:47 PM Pacific Standard Time
From: [email protected]
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store. Use the steps in the
following article to troubleshoot your connection problem.
I have been unable to connect for more than 24 hours on Windows.
If you haven't been able to connect to the iTunes Music Store for more than a
day—and other customers on our discussion boards aren't experiencing similar
issues—a software or ISP configuration issue may be blocking your access to
the iTunes Music Store.
• Your copy of the iTunes application may be out of date.
• If iTunes is out of date, it will not be able to connect to the
iTunes Music Store. You can download the latest version of iTunes from our
website: ?http://www.apple.com/itunes/download/
• You installed a third-party anti-virus or personal firewall
application.
• You will need to configure your software to allow iTunes to access
the Music Store. You can contact the software manufacturer if you have
questions regarding configuration. Click here for more information.
• You upgraded to Windows XP Service Pack 2.
• Windows XP Service Pack 2, by default, enables the Windows Firewall.
As with a third-party firewall, you will need to configure Windows Firewall
to allow iTunes to access the Music Store. Read this document for more
information. If you have further questions about configuring the Windows Firewall,
contact Microsoft's Service Pack 2 hotline at (888) SP2-HELP.
• You upgraded to a high-speed or wireless Internet connection.
• A new DSL or cable modem, or even a router, could be the culprit.
These devices allow your computer to access the Internet at a much higher speed,
or route your connection to multiple computers. However, they can also expose
your computer to hackers. To help prevent this, manufacturers of these
products often install firewalls to prevent hackers and viruses from compromising
your system. Although this layer of protection is beneficial, there are
occasions when a device may determine that the iTunes Music Store is a threat to the
computer. If this is the case, you will need to configure these devices to
allow iTunes to access the Music Store. Contact your ISP or the device
manufacturer if you need help configuring your device.
• You switched to a new ISP.
• If you didn't install new networking hardware, your ISP may be
blocking access to the iTunes Music Store. Let your ISP know about this document
which can help your them configure their servers to allow iTunes Music Store
traffic through.
Sincerely,
The iTunes Music Store team
http://www.apple.com/support/itunes/ww/
In a message dated 1/14/2006 8:20:29 AM Pacific Standard Time,
[email protected] writes:
http://www.info.apple.com/kbnum/n300870
Thank you for your quick response. I already tried the link and all
instructions several times.
-The following is my information:
Sacramento, CA
-AOL 8.0 (dial up connection) - (tried downloading 9.0 but always receive
error message)
-The error message received is: iTunes cound not connect to the Music Store.
Network connection was refused. Make sure your network settings are correct
and network connection is active, then try again
Thank you,
Emily
Subj: Re: Connect; Follow-up:
Date: 1/14/2006 8:20:29 AM Pacific Standard Time
From: [email protected]
Sent from the Internet (Details)
Dear Emily,
We're sorry to hear that you can't connect to the iTunes Music Store. Your
experience using the iTunes Music Store is very important to us, and we'll do
everything we can to help you fix the connection issue quickly.
This article outlines the culprits that can cause a connection issue. Please
try these solutions:
http://www.info.apple.com/kbnum/n300870
We hope one of these solutions helped you resolve the connection issue. In
the rare event that these suggestions didn't help, please reply to this email
with the following information:
1. Your city and state.
2. Whether you use a high-speed Internet connection, like a cable modem or
DSL.
3. The name of your Internet Service Provider.
4. The error message iTunes displayed (if any) when you tried to connect.
5. Your approval to reset your password.
Sincerely,
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
Customer First Name : Emily
Customer Last Name :
email :
Web Order # :
Support Subject : Connect
Sub Issue : Can't connect
Comments : iTunes Account Name:
Platform : Windows XPSP1
Error Code :
Other Error :
Comments:
The error message I am receiving is "iTunes cound not connect to the Music
Store. Network connection was refused. Make sure your network settings are
correct and network connection is active, then try again". I have been unable to
connect to the music store for at least 3-4 days. I have been using iTunes
since last October, successfully. I checked all my network connections & they
are fine. I am able to connect to AOL. I even uninstalled and reinstalled
iTunes several times, all successfully, but I am still encountering a problem.
Thank you.
Emily
Nice, effective customer service. I'm at my wit's end. I field customer service calls, and answer emails at work, and the general responses from the iTunes response library are ridiculous. Especially, after emailing me twice technical support emails, they tell me they do not handle technical support questions...
Any help or suggestions as to how I should respond to the next email is helpful...
I also forgot to mention I have been able to connect to iTunes since October 2005, and have been unable to connect for almost 2 weeks now. And, yes, I have downloaded the latest version of iTunes. I was advised over the phone to upgrade to XP Service Pack 2, but it looks like SP2 has issues. ANd, no, I did not download SP2, because the customer support rep admitted he knew nothing to very little about iTunes.
EmilyEmily,
thanks for your posting, it just reflects my experience (although I didn't contact the helpdesk, but after what you wrote I think I can skip that part). I am livin in China and buy from the German MS, worked fine until about a week ago when the download of an album stopped just after 5 songs. I have never been able to connect to the shop ever since.
The interesting thing is, that I get a response from their server in the domain phobos.apple.com (phobos.apple.com/WebObjects/MZStore.woa/wa/storeFront) which I would interpret that there can't be a problem which they always list (Antivirus, Firewall etc...)
So will there ever be somebody from Apple who is going to give a better explanation how to solve the problem ? Or are there already too many people buying iPods and music ??? -
Hi!
I've had my iPhone 5 for just over a year now, and I haven't really had any problems since iOS7 was installed. I had a PC, with no connectivity problems between any of my Apple devices. Then FINALLY, I purchased my very first Macbook Air 13". I set it all up, updated all the apps, and made sure it was good to go. My iPhone was really low on battery one day, and I just happened to have my USB for it handy and thought I would just plug it into my computer to charge it. I figured I worry about syncing it later as I hadn't really had time to set it all up with iTunes on the new computer.
MY PHONE WENT CRAZY. It just started vibrating all over the table. Looking at the battery icon, it was flipping between charging and not charging, and occasionally the "do you trust this device" window would pop up on the screen, but it was still going crazy. iTunes opened up and these alerts saying "iTunes could not connect to this iPhone. Could not connect to the device." and "iTunes could not connect to this iPhone. This device is no longer connected." All it was doing at this point was using up even more battery. But then the iPhoto app opened by itself on my shiny new Macbook and the vibrating stopped. It was charging and syncing! But not having iPhotos before on a computer weirded me out i hadn't decided exactly what I wanted to do with it, I closed the app. The phone went nuts again. ***. On a different day, I was trying to sync it again, and it worked. But only long enough to back it up on the macbook. W.T.F.
Plugging into any PC is no problem at all. The phone just connects and starts charging.
I've tried just about everything. All of my software is up to date, both on the mac and iphone. The USB cord is fine. I've reset the macbook with it plugged in and not plugged in. I have uninstalled, and reinstalled iTunes with the phone plugged in and not plugged in. I've reset all the contents and settings on my iPhone, as well as did a hard reset with it plugged in and not plugged in. My iPad has no problem connecting and it also has iOS7. It's just so weird though, that it starts connecting/disconnecting interchangeably as soon as I plug it into the computer, even when all my apps are closed. All this is leading me to believe that it must be some sort of issue between the devices' communication to each other. But I'm not sure if it's an iPhone, MacBook, or iTunes issue!
HHHHEEEEELLLLLLPPPPP!!!!!I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub. -
Using a Mac, OSX 10.6.8; My internet connection is working properly, I can reach all sites via browser, yet I get the following message in iTunes: "iTunes could not connect to the iTunes store. An unkown error occurred (-54)."
I have the same issue with almost exactly the same environment...
iPhone4S (32GB) running iOS5.0
Windows 7 Enterprise
iTunes 10.5.2.11
iPhone has been set up to wirelessly sync when on charge yet I get this error when the iPhone is not even charging!
I work for a mobile network operator and although this isn't something we support anyway, we would usually stumble across something like this when customers call us for advice prior to contacting the manufacturer for support, yet this hasn't been a call driver so I'd imagine this is isolated... (either that or not many people have updated their device and set up the wireless sync lol)...
Hey Apple! Any ideas? :-) -
This message keeps coming up everytime I try and log in on iTunes:
iTunes could not connect to the iTunes Store. An unknown error occurred (0x80092013)
I have have looked at my proxy and unclicked the box.
I have enabled iTunes on my firewall.
I have uninstalled it and reinstalled the update.
I'm at a loss, can anyone help me know where I have gone wrong?
Thank-youIf like me you have concluded that this is not a connectivity issue.
In my case it is a problem with Webkit2 and they way it handles SSL certificates.
To test if this is the case install Safari for windows 5.1.7(if not already installed) and try to access a secure site, like facebook or your banking, if you receive a certificate dialog box saying
"Safari can't verify the identity of the website"
If you hit "Continue" and the page loads but does not render correctly ........
Then try using another browser (IE/FF/Chrome) and see if you are able to access the site without prompts and the page renders correctly.
From Safari 4.04 onwards (as well as iTunes) it uses the windows root certificate store, to test uninstall Safari 5.1.7 and go back as far as Safar 3.2.3 (oldapps.com) and then try to access a secure site, if it renders correctly (back then Safari handled it's own certificates) you have the same problem as me
If you also look in the logs for itunes when you're accessing (attempting) the store if you find a reference to webkit2 and certificates that should further help clarify the problem. btw - don't bother with windows root certificate updates if your other browsers work ok -
ITS could not connect to the Web Application Server or the R/3 System
ITS 6.20 on a single host on a WinXP test machine, connecting to R3 4.6C.
The webgui <u>was</u> working, but a test application created in the WebStudio would not work.
Now it's the other way around, the test application works fine, but the webgui fails with a "The ITS could not connect to the Web Application Server or the R/3 System."
I have not managed to get ../scripts/wgate/admin/! to work either.
Is it possible to have both the webgui and WebStudio created applications, working on the same ITS installation?
If yes, any ideas how?
Many thanks
TimHi Tim,
You have to check the connection data in the relevant service file e.g.
~systemname
~messageserver
~logingroup
~appserver
~systemnumber
~routestring
~connectstring
If the Agate doesn't run you would see an ITS 500 error in the browser.
Thanks and regards,
Dieter -
How to fix ipad error -1004 "could not connect to the server"
I am trying to access the tablet edition of Vanity Fair. I already have a subscription and when I click on the "Tap here for acces to the tablet edition" it takes me to a screen & this error message pops up:
Cannot Open Page
This page cannot be opended because of an error
This error is "Could not connect to the server."(-1004).
I have deleted, reinstalled via itunes on my mac, done a hard restart and nothing seems to be working. I can browse the web using safari and am connected to the internet via wifi.
Any suggestions?I have the same issue, too. My New Yorker subscription is fine, always has been. But my Conde Nast Traveler subscription won't work. I can get to the screen where you enter your information (either with name and address or subscription number and zip code), but once I press Continue I get the error.
I emailed Conde Nast's customer service, and this is what they said:
Dear Subscriber:
Please accept our sincere apologies for the inconvenience you have
experienced.
We have applied a fix to the app for the server error and you will need
to close and re-open your app. To do so, please double click the "home"
button to close the running app and then re-open your app.
Please let us know if you still experience any problems.
If you should need further assistance, please be sure to include all
previous e-mail correspondence.
Thank you for your interest in Conde Nast Traveler.
Sincerely,
Shar
That didn't work. I tried the restarting the iPad, as someone here suggested, but that didn't work, either. Interesting that this seems to be a Conde Nast issue - my NY Times and National Geographic subscriptions are just fine, too.
I'm afraid I'm not sure what the guidance in this knowledge base article means: "Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software." How does one do that on one's iPad?
I actually wonder if it's a firewall issue. Are any of you attempting to enter this information at work, for example? I am, and my company has a firewall/proxy that gives me issues sometimes. I'm going to try to find a wifi hotspot at lunch to see if it'll work there.
Maybe you are looking for
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HP LaserJet 6MP & HP JetDirect 300x connection problem
I've done a search and read these threads: http://discussions.apple.com/message.jspa?messageID=11078808#11078808 http://discussions.apple.com/message.jspa?messageID=11086516#11086516 Still can't get my printer to print. Here's my set-up: I have an iM
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How to find out the size of files transferred over the SQL * Net?
I am trying to test the Advanced Compress (AC) for 11g Data Guard. When the AC is turned on, the archived log files are supposed to be compressed on the primary database server and sent over SQL*Net, then decompressed on the standby db server. We wil
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How do I get Windows 8 Pro to recognize my optical drive?
How do I get Windows 8 Pro to recognize my optical drive? I put in an installation disk and the OS does not recognize it is there?
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Download Photoshop CS3 from Adobe when I click the link I am getting http 404 page not found.
I have a copy of Photoshop CS3 on my old Macbook. Need to move to my new Macbook with no CD drive. Following instructions it says to download CS3 and enter serial number. When I attempt to download from Adobe and click the link I am getting http 40
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I have a training video on a DVD. I believe I need to get it into iTunes and then sync it to the iPad so perhaps this is an iTunes question? In iTunes I assume I either add a file or a folder from the file menu. On the DVD there there is a folder cal