Nokia, please use Gracenote in Ovi Player again

Nokia, please use Gracenote again for getting meta data and album art in Ovi Player. It gets far better results than All Music Guide. It recognizes much more CDs, even from local bands, and the album covers don't have such bad quality as the ones from Gracenote have somtimes. Even the album arts in the Ovi Music Store are better quality.
As alternative, use Musicbrainz or let the user decide which database to use.
Regards
Spaark

If you are in India, then this issue is common as Nokia has changed Nokia Music store to OVI Music. Many users are complaining about same issues about lost track balance.
you should send them about your problems at following link.
http://www.nokia.co.in/get-support-and-software/ask-nokia
Best Regards,
Suyog

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Azure powershell gives the error :Your credentials have expired Please use Add-AzureAccount to login again.
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I want to create credentials for my storage account and want to take backup of a database on azure storage account.
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I had the same error and it was caused by the newest versions of Azure PowerShell. I had to install back to version 8.14 (February 2015) in order for it to work.
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Nokia, please remove **bleep** from OVI shop!

I am really annoyed about the fact that 90% of the items in OVI shop are some kind of blogs or advertisement sites all built on one platform. It's hard to find the real applications because all the catalogs are flooded with this **bleep**.
Noklia, please, either remove them or put them in one category "blogs" or just let us sort the items by rating or downloads.
Attachments:
screenshot1.png ‏133 KB
screenshot2.png ‏120 KB

while i do agree....
try using the search feature, it helps.
also, keep in mind, why do you think that iOS and Android have so many applications...???
lol...im just saying...

URGENT - NOKIA OVI PLAYER FAILURE AFTER WINDOWS 7 ...

My Nokia Ovi Player has ceased to function following an automated update of Windows 7. The update included 7 security tweaks, a malicious code remover tool and a security update specifically mentioning Microsoft .NET Framework 3.5.
When I restore the computer to a point previous to the updates, the Ovi Player works fine. I can only presume that there is a conflict as a result.
The messages I receive tell me;
"There has been a problem starting Ovi Player. Running the Repair option for Ovi Player in the Add Remove Programs section of Windows Control Panel may resolve this problem."
Followed by;
"Nokia Ovi Player has stopped working. Windows is checking for a solution to the problem."
Neither method fixes the issue.
Any ideas?? My phone is the Nokia 5800 and I have been successfully downloading music as part of the Comes With music package for 11 months.

It's not the first time that Nokia has had to make Ovi Player catch up with changes that are introduced by Windows updates. A few months ago, there was a conflict between Ovi Player and the version of .Net Framework offered to users of the Dutch-language version of Windows.
Unfortunately, if a full remove and reinstall (ie: don't just uninstall from Control Panel, also delete all Ovi Player files from the user folders) doesn't work, then it might just be that you have to wait for a new service release of Ovi Player before you can reapply those particular Windows updates. It's inconvenient, but using combinations of software from different providers that are constantly subject to changes and updates is frought with difficulty.
Nokia seems to have dealt with past problems pretty quickly, so hopefully your situation will be no different.

Nokia Music changed to Nokia Ovi Player - Lost 'Co...

Hi there,
I installed Nokia Music onto my laptop several months ago and activated the free 'comes with music' offer which came with my mobile phone. After a recent update, the application changed to Nokia Ovi player. I am able to sign in with my original details now I have lost the offer. I've tried to re-enter my activation pin and was informed pin is already activated.
How can I get the original offer back?
Nikki32

Hi,
What I can advise is to completely remove Ovi player again from your computer thru Add/Remove Programs. You need to delete also the Ovi player components: Nokia Multimedia Common Components, PC Connectivity Solution and Nokia Connectivity Cable Driver. Then delete the following folders:
XP:
Nokia Ovi Player - C:\Program files\Nokia\Nokia Music
MPlatform - C:\Program Files\Common Files\Nokia\Mplatform
Nokia Data Store - C:\Documents and settings\<<Windows username>>\Local Settings\Application Data\Nokia\Nokia Data Store
Nokia Ovi Player - C:\Documents and settings\<<Windows username>>\Local Settings\Application Data\Nokia\Nokia Ovi Player
Vista:
Nokia Ovi Player - C:\Program files\Nokia\Nokia Music
MPlatform - C:\Program Files\Common Files\Nokia\Mplatform
Nokia Data Store - C:\Users\<<Windows Username>>\AppData\Local\Nokia Data Store
Nokia Ovi Player - C:\Users\<<Windows Username>>\AppData\Local\Nokia Ovi Player
Then download the setup file again from the musicstore website(http://musicstore.nokia.com/) and install the Ovi Player.
This is actually the same email that I received from them and it worked for me. Hope it'll work for you too.
Hope this helps.
Your Nokia Angel in disguise

How to change default Ovi Player store ...

Hi,
I need help from you people.
I had installed Ovi Player. Whenever I try to open Ovi Player, the default store gets’ open is "India". I change the store location to "Germany". When I do the search for particular music, it will again take me to "India" store instead of "Germany" store. In addition, most annoying is that I have to re-login but my user id and password will not work as its different store. Also when I go via music.nokia.de and try to login, it open Ovi player and since default location is "India", it takes me to India store and my login credentials do not work.
I ask Nokia care on how to change default Ovi Player Store location but they are unable to provide any good answer.
I already un-install / re-installed but won't work. Do any of you have answer to my problem? I want my default Ovi Player location to be "Germany" instead of "India".
More information, my regional settings have location as “Germany” and language as “English”.
Please help.
Thanks for your response.
Regards,
Subhendra
Nokia N97 Black
RM-505
V12.0.026
0586701
Solved!
Go to Solution.

I had got message from Nokia on how to correct this issue. This had solved the problem. Below is the mail from them ...
Dear Chakraborty,
Thank you for your response.
This error is sometimes caused by a corrupted MDataStore.db3 file used by the Ovi Player. This file will need to be deleted with the Ovi Player closed. Then open the player and the datastore file will be rewritten by the application:
Close Ovi Music Player and delete the MDataStore.db3 file:
Vista C:\Users\<user>\AppData\Local\Nokia\Nokia Data Store\DataBase\MDataStore.db3
XP C:\Documents and Settings\<user>\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3
Both of these locations are in hidden folders. So, to view them users will need to:
Open Windows Explorer > Tools > Folder Options > View > Show Hidden Files and Folders
Once Ovi Music is opened again the MDataStore.db3 file will be rewritten to this folder.
  After that manipulation try to install the Ovi Player once again:
http://europe.nokia.com/explore-services/music/nokia-music
  Best regards
Nokia Care Team

Problem with the new OVI player - no access to com...

Yesterday i've done the forced update to the new OVI player - now for the second time. Two weeks ago i deinstalled the new player and returned to the old Nokia Player by reinstalling, but this doesn´t work any more. This time i have the same problem. The new player seems to run fine - much faster, but when i try to download (comes with music) a song the download doesn´t start. The symbol of the button is changing to the the dots but nothing happens. My account is ok, because download of songs with XpressMusic 5800 is possible.
I tried already a lot of things and now i'm going now a bit mad. Reinstalling the Ovi Player, reinstalling the whole Ovi Suite, reinstalling .NET Framework, checking and updating all OS components - I am using still Windows XP.
Is there anybody out there who has the same problem or anybody of the software developers that can help?

Hi everyone,
I have encountered this issue before and at long last finally got a resolution. After following the steps provided to me, I was finally able to run Ovi Player, see the buttons sign in, comes with music and join now and login to my account. I would like to share to you guys the steps I followed. Please see below:
UNINSTALL OVI PLAYER
·               On your computer, kindly go to the CONTROL PANEL> ADD and REMOVE PROGRAMS and uninstall the following:
1.             Nokia OVI Player
2.             Nokia Multimedia Common Components
3.             PC Connectivity Solution
4.             Nokia Connectivity Cable Driver
·               After uninstalling the programs, kindly follow these steps:
1.             Delete the following folders if they are present, but first make hidden files and folders visible:
a.                   Open a windows explorer window (for example, My Computer or My Documents).
b.                  Go to Tools - Folder options…
c.                   On View tab, go to Advanced Settings.
d.                  Ensure that “Show Hidden files and folders” is selected.
2.             After selecting “Show hidden files and folders”, delete the following folders:
·               NOKIA OVI PLAYER- C:\Program Files\Nokia\Nokia Music
·               MPLATFORM- C:\Program Files\Common Files\Nokia\MPlatform
·               NOKIA DATA STORE- C:\Documents and Settings\<<Windows Username>>\Local Settings\Application Data\Nokia\Nokia Data Store
·               NOKIA OVI PLAYER- C:\Documents and Settings\<<Windows Username>>\Local Settings\Application Data\ Nokia\ OVI Player
***REINSTALL using this link: http://musicstore.nokia.com/download .aspx
***Open the application and on WELCOME TO OVI PLAYER page choose your location.
I am using Win XP also by the way so there you go guys... Hope it helps...
Your Nokia Angel in disguise

Ovi player won't create N97 playlists

I am using the latest Ovi Player on my NAM N97 with firmware v20 and I cannot create playlists directly on the N97 from Ovi player on my PC (Windows XP). I can create a PC playlist using music stored on the PC, yet when I transfewr the eplaylist to the N97 all I get is the name of the list without the songs.
Accessing playlists on the phone will not work as the plus (+) sign will not let me select to add new.

I have to say I am absolutely disgusted with the level of support offered by Nokia for what was once their "flagship" model phone; the n97.
I have the same issue with my N97 v20(blank playlists on the phone after a transfer), except now, when I close the Ovi Player app on my PC, and go back in, most of my playlists have emptied themselves.
In my opinion the terrible PC software is the tip of the iceberg, Nokia have demonstrated time and again that they don't seem to care about their customers post sale. Just look at this posting...orignally opened in Jan and after 2 months no replies, no suggestions, no help.
If this was my only issue I wouldnt mind as much but after:
Lock switch slider falling off (repaired under warranty as a known fault)
Unable to turn phone back on due to residual charge in the sim card. (known fault)
Random crashes during phone calls (nokia screen just appears on screen and have to take battery out to fix it) (known fault)
(...the list goes on) I've lost all patience and faith in the company.

OVI Player can't read 'recently added music'

I'm using OVI Player 2.1 and the tab "recently added" never works for me.
When I download a music, it never shows in the "recently added" tab, nor the "added within last 24h", but the music is available at Windows Explorer...
Whats wrong???
Using Windows 7 + Ovi Player 2.1 + Nokia XM5800 Comes With Music

same problem here.
Nokia N97 with latest firmware, Windows XP SP2 - all applications work apart from OVI player.
any ideas?
Nokia Ovi Suite 2.0.2.42
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.23.0

My Download always fails.Nokia Ovi Player

my download always fails. i can browse Ovi Music but when i click on download and i buy it my download fails.always.
please help.

Hi Richcss,
Many thanks for your comments and suggestions.
I last successfully downloaded music (to my home PC) with OVI Player v2.0.50727 on 4 April 2010 when I managed to download 12 songs in one evening. Nothing has changed since then (with regard to my DSL line speed, Internet service Provider, OVI Player version, router firewall settings, anti-virus software etc etc.), except the fact that I cannot download music without getting the frustrating "Download Failed" message.
I have sent my ISP traceroutes from my home router to music.nokia.co.za to see if they can help identify a bottleneck in my DSL connection to the Net which may be the cause of a lengthy timeout (in one or more of the hops) that could result in the failed download. I tried a traceroute to music.nokia.co.za when my home PC connects via 3G, but unfortunately my cellphone provider blocks traceroute calls.
Today, I tried to download songs at work (through a corporate firewall and proxy server) using Nokia Music v1.2.20226. The app wanted to update to the latest OVI Player version which I ignored. I successfully downloaded one new song.
This is the first time I tried downloading a song using my employer's Net connection, as I prefer using my home PC for such "non-work" related tasks. I then upgraded Nokia Music to OVI Player (v2.1.10304), restarted my work PC, configured the proxy settings (corporate proxy) and managed to successfully download a new song. I tried a traceroute to music.nokia.co.za from my work PC, but unfortunately our corporate firewall blocks traceroute calls.
The only conclusion I can draw from these tests is that the fault lies with my Internet Service Provider for my home DSL connection. I will contact them again for advice.

Nokia Ovi Player License Problem(Need Help Asap)

Greetings to everyone,
I am using nokia ovi player to download songs as I have gt the license to do so since i bought an X6 but now after i have restored my laptop i was told to redownload DRM by the ovi player.The problem is it does not want to download DRM as an error comes out that states it is not authorised to use the computer.Can anyhere here help me to solve this problem??
Thanks

@teishi: If you have been in contact with the contact centre, and they have confirmed that the device you are using is in fact associated with your account, next step would be for you to delete the "drm folder" on your PC:
DRM is an acronym for Digital Rights Management, a broad term used to describe a number of techniques for restricting the free use and transfer of digital content. DRM is used in the Nokia Music Store application. Occasionally you may receive an error which specifies a problem with the Digital Rigths Management.
This problem suggests that the DRM component of Windows is corrupt and is not recognising that you have a license in order to allow you to play, burn or transfer the tracks that you have downloaded. In order to correct this error message you will need to reset the DRM folder on your PC. This is accomplished by first renaming the folder and then relaunching the track you are having difficulty with. To complete this process first close the Nokia Music application and/or Windows Media player then follow the steps below:
Double Click on My Computer.
Double click on C: The DRM folder in both Windows XP and Vista is hidden by default so you will need to take the following steps to make it visible:
Click Start, then Run.
Type control folders in the box and press Enter.
In the window that appears, select the View tab.
Select Show hidden files and folders.
Deselect Hide protected operating system files/folders.
Deselect Hide extensions for know file types
If you are using Windows XP, Browse to C:/Documents and Settings/All Users/DRM for Vista go to C:/ProgramData/Microsoft/Windows/DRM
Right click on the DRM folder and choose rename.
Rename the folder to DRMBACKUP [or something similar] Occasionally, attempting to rename this folder will cause an Access Denied error. If this occurs, follow the below steps otherwise continue to step 6.
Reset the DRM security component by going to http://go.microsoft.com/FWLink?LinkID=34506 and Clicking upgrade to upgrade the DRM security component Note: If the Upgrade button is greyed out You may need to install the Active -X control by right clicking on the security banner at the top of the windo and choosing Run Active X Control then clicking Run when the security window pops up.
Note: When you access this site through Internet Explorer on a Windows Vista-based computer, you may receive a user account control popup message that requires that you enter the administrator password to continue.
Note: If you are running Windows Vista x64 and the Upgrade button on the site listed earlier in this step appears dimmed, you will have to start Internet Explorer by using an account on the computer that has Administrative privileges in order to continue.
If the DRM protected tracks from Nokia Music Store are now played, your system will perform a security upgrade, which resets all the necessary DRM files. Each track requests a new license when first played.
If you are still receiving the error message, the DRM component can be manually installed from http://drmlicense.one.microsoft.com/crlupdate/en/crlupdate.html (Use Internet Explorer for this link). Once upgraded, try to play your downloaded tracks again. Each track should then request a new license when you first play it and will then play as normal and should be burnable to CD This will download new licenses for your entire library.
For additional information on DRM visit http://en.wikipedia.org/wiki/Digital_rights_management
if this does not help, try to format your memory card and/or mass memory of you phone.
let me know if it doesn't help!
http://www.nokia.com/support

Nokia Ovi Player has stopped working

Everytime I try to open Nokia Ovi Player a message comes up saying 'a problem caused the program to stop working correctly, Windows will close the program and notify you if there is a solution available'. I've uninstalled and then reinstalled the program and followed advice I saw on another discussion page to delete something through my local disc/program data/nokia - can't remember the name of the file I deleted but it didn't make any difference. I'm using windows vista. Does anyone know how I can fix this problem?
Thanks
Message Edited by sash1785 on 23-Jan-2010 09:02 PM

Hi,
Another update, i randomly got a phone call from nokia a few nights back....(i had given up after my last conversation) and they fixed it. Basicly uninstall all the nokia bits via your control panel or whatever methods depending on your version of windows. This though actually does not uninstall everything, go to you programs folder in the c drive and search and delete any nokia bits you see remaining. Then go to users, select your user and any others using the player, again serching through this folder you will find more little bits of nokia files hiding away delete all of these. Alternatively just run a search for nokia on your c drive and this should bring them all up. let me know if you need the exact location of the files i am on my work pc at the moment and cant access my laptop to write it here correctly and honeslty cant remember off of the top of my head.
Next re-start your pc, then log onto the internet and search for nokia music.com, do not go to the uk site or any other country ones (i am in the uk and this is what i was perviously doing) apparanlty the .com version is different in some way, not sure why but its works so i am not going to argue. So its really important to only go to the .com site. download it, re-start your pc again. Then after a very very very slow initial start it should open, for the first day i had trouble getting into the shop its self, the best way is to use the little sign in option on the screen rather than going to your contries shop.
The first day it would not let me log in but the program did open, day 2 it let me log in and use it fully, day 3 working fine, day four... well thats today so i dont know yet but fingers crossed.
Hope that helps a bit, like i said if you need a more detailed explanation just post a reply and i'll be happy to do that as i know how frustrating it is.

Can not transfer songs via Ovi Player to Nokia X6

Hi there....
I plug my nokia x6 in computer and select media transfer option in connection options.
Then I run Nokia Ovi Player on my PC. I used to transfer songs via it, but now when I right click "Transfer song to Nokia X6-00", progress does not begin and it says: " None of the tracks you are trying to transfer will fit on your device Nokia X6-00". And it says like 7,5 mb required, but 0,0 kb free, but I have 12 gigs free on mass memory and 130 mb on phone memory.
Sometimes progress starts and after a minute it stops and all songs I tried to transfer have on left side yellow triangle with exclamation mark in it. It says smth like transfer could not be completed, or transfer has problems...
Don't know what to do... Really I would like to transfer few more songs on my phone. I have 12 more gigs to fill up.
Do you think any reset ( soft or hard) would resolve the problem, or should I take it to the Nokia service?
( sry for my bad english )
Thank you.

anujgoenka wrote:
hey! same problem here!! i tried ur solution, it worked bt to play all those songs i need to go through file manager n then music,, it is not added to playlist of nokia music player which is creating gr8 problem!!
so plz give me some suggestionss!!
plzz.......
plzzzzzzzzzzzzz
Try this once again..
Send only one song from PC to your phone thru' Bluetooth... It will be received as a message.. Open and Close.. While closing it will prompt you to SAVE.. Accept it.. and check..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Nokia Ovi Player doest start on PC - Application E...

i had installed nokia music store player, after update avilable I update my player to OVI Player but it did not start. The player display Application error and automatically closed.
message :
Application has generated an exception that could not be handled. Process ID=oxfbo(4016), Thread ID=oxfco(4032)
CLICK OK to terminate application, CANCLE to debug.
after i click CANCLE button it againg display NokiaOviPlayer encount problem.
with regards,
bp_dhanupali

Similar problem here. Havn't used ovi player in a while but when I open it now, Message stating "Nokia Ovi Player has stopped working. A problem caused the program to stop working correctly. Win will close and notify you if solution is avail" However no additional information is given. This occurs immediatly on startup. I have uninstalled and reinstalled ovi player to no avail. I am running Vista and Ovi Suite seems to be working correctly? Any Suggestions?

Unable to activate CWM using Ovi Player

Hello everyone,
I am trying to activate my Comes With Music account but the Nokia Ovi Player software puts me in an endless loop!
The steps I am following are...
1. Click on the Comes With Music button in Ovi Player
2. Click the Join Now button
3. I am then prompted to connect my mobile to the pc which I do
4. The next screen prompts for my activation pin, mobile no, username etc
5. I click the Complete button
... at this point I am told I can't sign in while the mobile is connected so I unplug the usb and press the Ok button on the message. Now Ovi player just reloads the music home screen! I have tried disconnecting the phone before pressing the Complete button but then I am told I must connect the mobile to register!
I have tried all possible ways but I believe it is a bug in Ovi player for Comes With Music activation?
Can anyone offer any advice? Or has anyone else experience similar problems?
Thanks in advance.
Frustrated user!

I've tried deleting the MDataStore.db3 file. No difference.
If I reinstall will I have to get a license for every track again?

Nokia, please use Gracenote in Ovi Player again

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