Nokia S/W Updater V1.3.0en not working

Question

Hi ppl
The latest version of the Nokia S/W updater or rather the firmware updater is not working..... The application crashes everytime it is started.... Trying to use older versions of the S/W is of no use as a message from the updater insists on installing the new version for usage.
Are any of u facing the same problem?
If there are any patches to this problem pls post the patch.

Answer 1

11-Feb-2007
02:23 PM
harryn70user wrote:
thanx for the reply buddy! Tried out each and every step you had mentioned BUT OF NO AVAIL. The same old CRASHING problem with this version of the application. Things have only become worse this time. The new USB drivers do not seem to accomodate connectivity to my phone
My mobile's firmware version is as follows
V 5.0609.2.0.1
01-03-2006
RM-84
I have an update for my firmware and that would be
V 5.0638.2.0.2
Could you please give any additional inputs on the same.
thanx once again for the previous reply.
Did you try and summon some System Information in Nokia PC Suite? To do this, go to Help and click About Nokia PC Suite (sometimes just About...) Then, in the dialogue that appears, click the "System Information" button, and check whether either the "Cable Connectivity Drivers" or the "PC Connectivity Suite" is installed. One of those should be installed at least. If both show NOT INSTALLED, something is going wrong in the recognition of the signatures within the package. This is quite a bit of a technical explanation, but it comes down to the fact that one or more of the registry hooks aren't created in the right way, which would then cause Nokia PC Suite to assume the drivers not to be present.
By the way, can you use other Nokia PC Suite Applications without problems? I'd suggest you try Nokia Content Copier (menu item may be called Backup & Restore). If this application does work, then the drivers should be OK. If the phone isn't recognised at all, please try to connect the phone to a different physical USB port on the system. You might want to connect it directly to a USB port on the back of the PC, so as to rule out the problem being caused by any non-powered USB hub. Please note that ANY USB connector on the front of a PC is referred to as a USB Hub, because they are not located directly on the system's circuit board.
I'd think that, previously, you were able to connect the phone to any old USB port on your system, as you should be. The above step of connecting the phone to a totally different USB port is to check that there are no conflicts being caused by the sloppy way in which Windows sometimes tends to deal with USB Device Management. Windows detects each device on each USB port. This means that, should you connect a device to port A at first, it will be detected. If you connect the very same device to port B the next time, then it will be detected AGAIN, as opposed to the way *Nix deals with these situations: the device's connection parameters will be re-used, instead of the device driver being installed twice.
I'd suggest that, if you seem unable to use Nokia PC Suite at all (i.e. your phone is not recognised), you try to use a different port. If the problem still persists and you do have the option to use a different PC for this time, please try whether you CAN get NSU to work on that PC. If you don't have this option, and your phone becomes usable again but NSU still crashes, please post the EXACT message with which the system crashes, and state a crash type (i.e. BSOD, Microsoft Error Report, Nokia error code, etc...).
BSODs shouldn't be occurring in your case, as BSODs generally tend to be caused by genuine driver and/or hardware conflicts or issues with memory.
I hope you will be able to get on with what I wrote in this post; it seems to be really frustrating sometimes...Message Edited by csteelooper on 11-Feb-2007
09:08 PM
V3.0704.1.0.1
19-01-2007
RM-133 Nokia N73(57.01) Product Code:0539338