Nokia Service Layer issue with NSU

Well i have just installed NSU and ran it for the first time and this is the error message i am getting while the splash screen is displayed.
"Nokia Service Layer Host Process has encountered a problem and needs to close. We are sorry for the inconvenience."
everytime i get this.
I've seen the topic about an "internal error" and tried the dll fix but that didn't work.
any suggestions?

turned out it was my firewall which was preventing the application to connect to the net to check for anything.
i turned off zonealarm but somehow it still locked it out so i had to keep zonealarm running and give the NSU access when it ran.
Kinda strange that zonealarm locked it when the firewall wasn't running but its fixed now.

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