Nokia Should resolve the c3 video crash problem

Hi friends.
I just bought Nokia C3 on 8th November.
Everything was okey until itried to play video.
I just transfered some video files to my c3's 2gb memory card through Nokia PC Suite.
After playing for 5 second the phone hanged and restarted.
I thought this was just a coincidence but after that every time i played a video it crashed.
I reformated the memory card transfer the correct resolution videos and played again.
And again it crashed.
I took the phone to the Nokia care center.
They told me that any virus may be the cause of the problem, and updating firmware would solve this.
After they gave me the updated phone, i reformated the memory card rechecked for any viruses.Then tried to play a new video.Still same problem.
I have Norton installed in my system.
In the customer care center i met another person whose friend had same problem in c3.
He was planning to buy c3.but dropped the idea.
I am now no where as i dont get any solution of it.
I am feeling very bad to trust on Nokia.At least this is not expected from Nokia the C3 advertisement is on full swing .Nokia should be prompt to solve this problem otherwise valuabe customer will loose faith on the brand.
Please help
Thanks
Sudhansu Sekhar Rana
RIA Developer
www.sudhansuflx.com

@NOKIA
I was not aware about the V 04.65.
One of your Nokia employee Mentioned it. Searching it on all over the nokia sites irrespective of region yield no result. So i found outside the NOKIA site the mentioned two links prompting for premium membership.
I did not believe the site so didn't download.
If NOKIA people are so serious about the customer complaints.
Instead of warning by michaels NOKIA.
Can't you just pullback all the C3 devices which are giving problem until your firmware is ready?
Sudhansu Sekhar Rana
RIA Developer
www.sudhansuflx.com

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