Nokia Software Team...Why all the update problems?...

Do the nokia software team ever look at this forum? I really dont think so because they would know the problems that people, not just on this forum, but also other forums are having with the Nokia Service Updates. I do realise that many people have updated various models with success, but also a great number have had many different problems. Certain key features no longer work, phone dies totally half way through updating, phone freezes, wifi problems, and these are just a few of the problems encountered. Firmware and software updates are meant to eliminate these problems NOT create them. You really would think that the years of experience in this industry that nokia would get it right. I have used various Sonyericsson phones in the past and successfully updated the software at home using their update service on many ocassions and never had a single issue. My N91 has been taken to the service center, and i will never have the confidence to try and update at home again!!

I have posted before on this subject.
Im sure many users have had success with this fantastic bit of kit , and is welcomed by some who do not have a local Nokia Service centre, and annoys others who's handset is not supported yet !
I have been reading many posts from users who have lost items from the menu systems and other features and worse their handsets going off line.
I would like to bet that when this came online the Nokia engineers were shaking their heads in dismay waiting for their doors to open for people coming in with a frustrated worried look on their faces.
Nokia Lumia 520
 iphone 6 Plus.
Be happy !!

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