Nokia software updater cant detect my proxy server

I download the nokia software updater and I have n73. The problem is there is no configuration in this software about proxy server settings. When I click the nokia software updater it says Network Connection Lost...
Can anyone help in this...it you ask i will not use proxy server...CANT be done. I must use the proxy server if not no internet connection.

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Nokia Software Updater doesnt detect my N97 Device

When I plug my phone into my PC via PC Suite mode, the PC Suite software immediately sees the phone and fires right up. I can backup data, send texts through the PC, etc. without an issue.
However, when I try and run Nokia Software Updater to load the newest software, the Software Updater can't find the N97 device. I updated to the newest version of Updater (straight off the Nokia website) and it doesn't make any difference; it just doesn't see the phone (and I've tried in every different USB connection mode).
Please Help, I'd love to update the software, I've been told it improves a lot of things on the phone. Also I've read that it could be that I'm simply not allowed to update this software just yet? It might need to be approved by my provider first etc, is this true?

Try Ovi Suite.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

ERROR IN NOKIA SOFTWARE UPDATER 2.5.2(LATEST) For ...

Hi everyone. I yesterday installed Nokia Software Updater 2.5.2 (LATEST) on my PC Running-
Windows 7 ultimate 32-bit build 7600
No ovi suite installed.
I had some problems in my new software V50 of Nokia 5800.
I tried to reinstall the firmware but there is no option to reinstall as earlier versions of NSU had.
But in help file of that NSU(5.2.5) it is written that-:
''After the phone has been detected and identified and the update information checked, Nokia Software Updater displays a summary on the PC screen. If you want to continue updating your phone software, click the Update button. It is also possible to reinstall the same software version that is already in the phone.
Now what do I do as in my NSU there is no option to Reinstall??
Please guys help me out.

Actually I updated through FOTA. It was successfull.but now I had some problems after it has been successfully installed.That's why I wanted to reinstall it and there is no option to reinstall. SO please tell me if u know any way to reinstall the installed update

Trouble with Nokia Software updater software

Hi
I have trouble with my Nokia software updater.
It "freezes" in detecting your phone picture.
Everytime there is a new version of NSU and first time I run it after installing/upgrading it works fine. But when I run it one more time it freezes.
Anybody who could help me???
I have a Nokia N80
Regards
Ståle

tried reinstalling the software?
what is ur pc spec? does it meet the minimum requirements
Blackberry Bold

Nokia Software Updater - Error 1720

Hi, I would be very grateful if anyone could help with the following problem:
I have downloaded Nokia PC Suite - this works fine..
When I try to download Nokia Software Updater, I receive the following error:
"Error 1720: There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action Kill_process error -2147217407, : Line 5, Column 1, "
Could anyone please advise what I can do. (I am not very technical - so any basic advice would be appreciated!)
I am using Windows XP - Home edition. I have a Nokia 5800
Thank you

If you experience behavior such as application errors or scripts that used to work are no longer working, you may have a corrupted WMI repository. To fix a corrupted WMI repository, you have to reinstall WMI. Follow these steps:
For Windows XP Service Pack 2
Click Start, Run and type the following command:
rundll32 wbemupgd, UpgradeRepository
This command is used to detect and repair a corrupted WMI Repository. The results are stored in the setup.log (%windir%\system32\wbem\logs\setup.log) file.

N95 : Nokia Software Updater can't find phone

Please help, my N95 has been nothing other than a source of misery since I got it. I'm trying to update the software in a hope that the phone will stop crashing on a regular basis, but NSU doesn't want anything to do with it.
I'm running Windows 2000 and I've used the Nokia site to get the latest version (1.3.85 en) of NSU. I've connected the phone to the computer, Windows detects the phone as expected, but NSU never does. After a long pause I get the extraordinarily useless message:
'Unable to find phone
'1 Please check your phone is switched on and connected to your PC and try locating the phone again
'2 Some phone models require that you select the correct connection type from the phone. In such a case, make sure that you have selected the default or PC Suite mode.
'If the problem persists it means Nokia Software Updater does not support your phone model.'
To answer 1 - the phone is on, connected and I've tried several times.
To answer 2 - I've tried all the modes supported by the N95 including PC Suite mode.
The problem persists, the Nokia site tells me that my phone is supported and that an update is available - so the last part is also wrong.
I've uninstalled NSU, restarted the machine and reinstalled - nothing.
Has anyone got any idea what could be wrong? I'm pretty much at breaking point with the N95 and this is doing nothing to improve my opinion of the machine. I want to like the N95, but it's making things hard. Taking it to a Nokia store is not an option, there are none in my area, there is no over-the-air option to do the update, so I *MUST* use NSU if I want a usable phone.
Thanks in advance.
Mike.

Hi,
Thanks for the quick reply, but no luck so far.
My firewall is ZoneAlarm. I switched it off and tried again with the updater - no luck.
I then reinstalled Nokia PC Suite for the N95 *AND* Nokia Software Updater for the N95, restarted Windows (again disabling ZoneAlarm) and tried to reconnect the phone.
Nothing. PC Suite never finds the phone, NSU gives the same useless error message.
Windows DOES see the phone, if I click on the USB Connect/Disconnect icon in the system tray I see:
Nokia N95 USB Phone Parent
However, the little icon has a yellow warning exclamation mark on it which is usually a sign of trouble. Clicking [Properties] tells me:
Device type: Wireless Communication Devices
Manufacturer: Nokia
Location Nokia N95
Device status
This device cannot start
I'm not sure if this is the cause of the problem.
I've tried using various cables, connecting directly to the computer rather than through a hub, USB 1 rather than USB 2, but still no luck.
Is it time to call an exorcist?
Mike.

Nokia Software Update issue

Hi,
I am using Nokia PC Suite 6.85.14.1 on my XP 32 bit. I have nokia software updater version 1.4.23en installed on my pc(laptop)....My nokia cable driver version is 6.86.9.0
I tried to update the software of Nokia 95 which has latest version. But my phone was not detected by Nokia Software updater, whereas my phone is detected by Nokia PC Suite on my pc. I have 10.x bla bla version of Nokia N95 on my phone, i guess 20.x bla bla is the latest version.Any clues?

Hi cricfancy
Firstly you don't say whether this is network branded or "generic" version N95 but sometimes going from v10 to v20 without the incremental v11 and v12 on NSU might not work.
That said I had aweful problems with NSU v1.4.23en with Xp, ultimately I had to un-install every Nokia application, clean registry and start again re-installing NSU which also downloaded PC Connectivity solutions at the same time; but my problems may have been purely coincidental.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia Software Updater Issue

Hi Dude,
Hope someone will reply my queries here.
1) If i m not wrong, Nokia Software updater came along with Nokia NSeries PC Suite 2.0 / Nokia PC Suite is v1.4.0 enUS. If i connect N82 along with NSeries PC Suite, it (NNPCS) recongnise that new firmware is available for N82 as 11.0.117. But when i check the availablity of latest firmware in NSU 1.4.0 it wont detect my phone first of all....
2) In Nseries PC Suite, if i check for any recent updates available for any application, it says no updates available, but Nokia Software Update, we got the New version as 1.4.23 enUS from Nokia Site. Why NNPCS Nokia NSeries Update Manager does not recognise that NSU got new version 1.4.23 ?
Am i doing anything wrong here? :-(
Guys anyone please respond ?

Hi phonatic
I can't unfortunately directly answer your query, however there were problems with NSU v1.4.14en which would not self-update when v1.4.23en was released. I don't know whether this issue was perpetuated in "N" Series PC Suite. See "News" in NSU site: http://europe.nokia.com/A4577225
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia Software Updater cannot update my phone

Hi,everybody
I have Nokia N70 . Yasterday, I wanted to update my phone
but when I opened Nokia Software Updater and prss next twic
show this massage ( Detecting Your phone ) this massage take
1 hour and half or more time
more information :
I use windows vista . I used Nokia PC Suit . it was On
I'm sorry . I know my English not good but it one way
can i write in Nokia discusions
Regards
Enable

16-Dec-2008 12:50 AM
x_p_s wrote:
If you are on 02 and got your phone from CWH it is most likely unlocked.
Two points here.
Unlocked and locked is not the issue here. The issue is operator branding. A phone can be branded and unlocked.
Secondly, CPW seem to have their own product codes for phones, which means that updates for phones bought off them are just as late as if the phones were operator-branded.
If you want a generic phone with early access to updates then CPW is not the answer.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Why installing Nokia software updater fail ?

There come some error message when i try install Nokia software updater on my pc.
I use Win XP pro FIN with latest updates.
Ill try install latest software updater for a few times but all same error message.
Because i cant copy what its prompt ill cant put it this.
Before all things work properly but latest updater wont work.
Same think comes when try update from nokia pc suite,,,Sucks...

Installer failing could be a corrupt download redownload .
Could try new Beta updater .
/t5/Software-Updates/New-Nokia-Software-Updater-quot-BETA-quot/td-p/715122
Or update via the OTA service on your phone *#0000#
jje

N95 Nokia Software Updater can't find phone, but P...

Hi,
The Lastest version of Nokia Software Updater can't find my phone(connected via USB). But Nokia PC Suite connects to my phone. Very weird.
I'm running windows vista business, Dell Laptop.
I have checked(using product code:0548763), and my N95 Firmware can be upgraded to v12.#, currently firmware is v11.#
I have disabled my windows firewall, and unistalled my McAffee anti-virus.
I think the issue might be with vista, because i successfully upgraded my phone on windows XP from v10.# to v11.#
But then PC Suite shouldn't work, on vista? I tried adding NSU to data execution protection exclusion list.
Can anyone help?
Thanks
Dasdk

i dont think the problem is with PC OS ..
i have xp and i cant upgrade my N 95 ..
it sometime shows Phone not recognized and sometime it sshows unable to retreive phone info....
this update thing sucks man !!

Does the Nokia software updater version 1.4.64 sup...

Does the Nokia software updater version 1.4.64 support N85?
When I tried to update and the massage always appear "Unable to retrieve phone information" Does anyone having the same problem?
Solved!
Go to Solution.

Got the same problem: Unable to retrieve phone information.
I reinstalled Nsu -> did not help. Same error.
I am using the general Profile and restarted the phone several times (plus removing battery) etc etc.
My product code is 0572856.
My custom version is 10.045.203.2 (29.09.08)
According to my phone provider there is a newer software available. I got the problem that the caller-id is not always shown when the contact is saved in the phone: When i save my second number in my n85 contacts with the international dial code, i can see the contacts name when receiving SMS only, but not if i get called from that number. When i remove the international dial code i can see the contact's name when i get called but not when i receive a SMS. I have only one contact saved in my phone (no duplicates!). Tried to move it to sim memory, to either use one memory or both memories. Nothing helps. Whether the number is from the same phone provider or not does not make any difference. I cant save both formats in one contact either.
According to my phone provider this is a known bug and can be removed by downloading the latest firmware for N85.
But i cant download anything, dont even know if there is really a newer software to download for my above mentioned version.
i tried to download nsu-versions in other languages, but that did not help too.
any help/suggestions?

Nokia Software Updater N70...still searchung for a...

... i need help....the updater is going to step 2/3 and is still searching for a connected phone....
and it is connetec..cause...nokia pc suite is working!!
with regards from berlin
angelo

This seems to be a problem not with the phone (Nokia N70) but with Windows.
You should make sure that Windows Firewall or Anti Virus Applications such as Norton Antivirus permit the Nokia Software Updater application to connect to the Internet.
You need to configure exclusions, for example enable the application in Windows Firewall or in Norton AntiVirus go to 'Internet Worm Protection' and go to 'Program Control' then add the Updater application which resides at the following path:
"C:\Program Files\Nokia\Nokia Software Updater\nsu_ui_client.exe"
After that run the application again (you may possibly have to restart). The application will then connect to the Internet and detect your phone.
You'll probably find (like me) however that the phone already has the most current firmware.
Take care running firmware updates though, sometimes they can be more costly than any benefits, especially if something goes wrong.
Best of luck.

Re: Nokia Software Updater On WIN 7 5800d-1

getmanan wrote:
has anybody successfully installed nokia software updater on windows 7..
i cant install it.
getmanan escribió:
has anybody successfully installed nokia software updater on windows 7..
i cant instalarlo.

yes
1.register at betalabs.nokia.com
2.download it from here :
http://betalabs.nokia.com/apps/nokia-software-updater/
3.install it ... it's compitable
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Ovi suite, Nokia Software Updater and my Nokia 573...

I have a nokia 5730 xpress music. I was trying to update its software via my device, but everytime i was trying to download the software i had ''connection error'' message while the internet connection was ok. Then i tried to update my nokia via ovi suite. Same problems. A message was coming that i have no internet connection but my internet connection was working. Later i tried nokia software updater. Everytime i try to open the program it says "sorry, the nokia Software Updater service is currently unavailable. Please try again later." I would be very glad if anyone could help me with this.

Could you please provide us more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information)
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Nokia software updater cant detect my proxy server

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