Nokia Software Updater, inadequate instructions, 5...

I have to say I am thoroughly disappointed with the Nokia Software Updater. I heard that there was an update to the software on my 5800 so I followed the instruction on the program and did not get what I expected.
I followed every instruction to the letter including having my phone fully charged before beginning the process. After downloading the update the computer then my computer started making the hardware connected and hardware removed noises over and over again with various bubbles coming up to tell me about Nokia Rom and so on. This goes on for about 10 minutes then the program tells me it has lost connection with the phone and the phone says "startup failed, contact retailer". You can imagine at this point I am very unhappy to this has happened.
After following the instructions it then gives to reattempt the update. The computer simply fails to connect to it again and the phone gave the same message.
When I initially plugged in my USB cable the phone asked what mode it should be in and the Software Updater DID NOT SAY what mode it should be in. I thought it would be best to leave it alone then. The computer said the software could be updated so I left it to it.
As far as I can tell now I have a phone that does work though it not turns itself off after random amounts of times.
I wish I had never attempted to use the updater as I think it has damaged my phone.
Anybody have any advice?
Very unhappy customer here

if your phone is in warranty, just take it to the service and it will be repaired for free. if not, it may cost between 10 and 50 dollars. don't worry.
3650>6600>E51>N82>5800>n82>?

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My phone is the:
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I then proceeded to follow the instructions on screen which led to the latest software download to the PC.
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leas give me URL to download old Softwere v3.83 for nokia 6120c because i install v6.01 but i dont really like it thak you
hello there,
its is not possible to roll back the firmware. the only way you can update your frimware is to use NSU, for some newer phones FOTA and nokia care points. in very rare instances nokia care points will roll back the firmware but it is at thier discretion and you have to have a really good reason for asking them to do so.
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You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia software updater problem

I just have installed Nokia Software Updater for N80 Internet Edition.
I followed the instructions, The firmware version of my N80 were going to change from 4.0632.0.38 to 5.0719.0.2.
Almost at the end of the process, I had to take out the battery, then disconnect the usb cable, after that put the battery, turn on the phone and connect the usb cable.....
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Hi kinzo
Unfortunately things are not looking good. Firstly try leaving battery out for 5 minutes and then replace.
Secondly you might like to look at post from nando61 just input "N93 update fix" into "Search Discussions" at top right of screen. Although different S60 phone to yours, it seems to be a question of whether NSU can be "tricked" into reading phone so that software can be re-loaded.
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Error 1904 while installing "nokia software update...

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I have just encountered the same/similar problem and spent an age trying to find a solution both here and through Google with no success. The good news is that after a bit of trial & error I have managed to resolve the issue with a very simple workaround
When installing NSU, continue through the installation until presented with the error message.
Here, grab a pen and paper and note down the full path of the .DLL causing the problem.
Now continue to install (ignoring the error) by clicking on the right arrow.
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Moderator note: translation removed.
Message Edited by sphere_s on 18-Feb-2008 06:53 AM

See also my post "N82: Remove memory card and click OK" at /discussions/board/message?board.id=smartphones&message.id=79797#M79797
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28-Dec-2008 11:55 AM
adilnad wrote:
heyy i had installed n downloaded more than 10 times nokia software updater n nokia pc suite. NOKIA SOFTWARE UPDATER SHOWS THE ERROR OF nsu_host_process.exe and nsl_
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Hello adilnad,
first, there is no need to shout, since most of us have eyes that are good enough to read normal sized letters...
Maybe you should try this:
- remove all Nokia software from your computer
- reboot
- install the NSU
Let us know if this works out and keep us informed, so that we can keep helping you.
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

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