Nokia Software Updater/OVI - Unplanned service bre...

Hey there, I'm trying to update my "new" Nokia N80i, but NSU/OVI is getting me "unplanned service break". I tried deleting expired root certificates, my firewall is off, no proxy. Tried it on two operating system (7, XP) both with OVI and standalone NSU. What's the problem? Thanks on any info.

@Drulex
At the time of your original posting there 17.42 GMT +1 there was an unplanned service break as could no longer sign-in to Ovi, but this was resolved within hours.
Happy to have helped forum with a Support Ratio = 42.5

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Ovi suite, Nokia Software Updater and my Nokia 573...

I have a nokia 5730 xpress music. I was trying to update its software via my device, but everytime i was trying to download the software i had ''connection error'' message while the internet connection was ok. Then i tried to update my nokia via ovi suite. Same problems. A message was coming that i have no internet connection but my internet connection was working. Later i tried nokia software updater. Everytime i try to open the program it says "sorry, the nokia Software Updater service is currently unavailable. Please try again later." I would be very glad if anyone could help me with this.

Could you please provide us more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Software Updater service is currently unavai...

Although I've re-installed the NSU, now version is 1.7.3en, getting the message "Nokia Software Updater service is currently unavailable"
What could be the problem?

For those having problems are they running Vista ?
I think the microsoft firewall has blocked the updater software.
I got round it by installing the old version from the CD (told it not to look for an update).
I they ran the updater program, which wouldn't run because there is a newer version
It then gave me the option to download the new version and then I got the microsoft firewall warning.
I selected the allow option and the new version installed fine.
I was then able to update my N97 to V11
N97 Firmware Version 20

ERROR IN NOKIA SOFTWARE UPDATER 2.5.2(LATEST) For ...

Hi everyone. I yesterday installed Nokia Software Updater 2.5.2 (LATEST) on my PC Running-
Windows 7 ultimate 32-bit build 7600
No ovi suite installed.
I had some problems in my new software V50 of Nokia 5800.
I tried to reinstall the firmware but there is no option to reinstall as earlier versions of NSU had.
But in help file of that NSU(5.2.5) it is written that-:
''After the phone has been detected and identified and the update information checked, Nokia Software Updater displays a summary on the PC screen. If you want to continue updating your phone software, click the Update button. It is also possible to reinstall the same software version that is already in the phone.
Now what do I do as in my NSU there is no option to Reinstall??
Please guys help me out.

Actually I updated through FOTA. It was successfull.but now I had some problems after it has been successfully installed.That's why I wanted to reinstall it and there is no option to reinstall. SO please tell me if u know any way to reinstall the installed update

Nokia Software Updater - Error 1720

Hi, I would be very grateful if anyone could help with the following problem:
I have downloaded Nokia PC Suite - this works fine..
When I try to download Nokia Software Updater, I receive the following error:
"Error 1720: There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action Kill_process error -2147217407, : Line 5, Column 1, "
Could anyone please advise what I can do. (I am not very technical - so any basic advice would be appreciated!)
I am using Windows XP - Home edition. I have a Nokia 5800
Thank you

If you experience behavior such as application errors or scripts that used to work are no longer working, you may have a corrupted WMI repository. To fix a corrupted WMI repository, you have to reinstall WMI. Follow these steps:
For Windows XP Service Pack 2
Click Start, Run and type the following command:
rundll32 wbemupgd, UpgradeRepository
This command is used to detect and repair a corrupted WMI Repository. The results are stored in the setup.log (%windir%\system32\wbem\logs\setup.log) file.

N93 updates available with Nokia Software Updater

Latest news for all N93 owners:
Dear Updaters
We are pleased to inform you that software updates are once again available for the Nokia N93.
Following extensive product trials and the subsequent release of a new version of the Nokia Software Updater (1.3.0), we are able to reintroduce the N93 into the growing portfolio of supported products.
Please ensure you always use the latest version of the Nokia Software Updater. You can download it from several Nokia websites, for example from
http://www.europe.nokia.com/softwareupdate
We are very sorry for any inconvenience caused while the N93 service was unavailable, and thank you for your patience.
Kind regards
The Nokia Software Updater team
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

just finnished now, seems ok now! may just be me but camera and everything seems to work , hope it's the same for everyone else.
Well done nokia!
p.s. so would recommend everyone with the 20.0.058 version, to use the software updater and choose the "re-install" option!Message Edited by llaadd on 06-Feb-2007
11:37 AM
LLAADD

Nokia Software Updater, inadequate instructions, 5...

I have to say I am thoroughly disappointed with the Nokia Software Updater. I heard that there was an update to the software on my 5800 so I followed the instruction on the program and did not get what I expected.
I followed every instruction to the letter including having my phone fully charged before beginning the process. After downloading the update the computer then my computer started making the hardware connected and hardware removed noises over and over again with various bubbles coming up to tell me about Nokia Rom and so on. This goes on for about 10 minutes then the program tells me it has lost connection with the phone and the phone says "startup failed, contact retailer". You can imagine at this point I am very unhappy to this has happened.
After following the instructions it then gives to reattempt the update. The computer simply fails to connect to it again and the phone gave the same message.
When I initially plugged in my USB cable the phone asked what mode it should be in and the Software Updater DID NOT SAY what mode it should be in. I thought it would be best to leave it alone then. The computer said the software could be updated so I left it to it.
As far as I can tell now I have a phone that does work though it not turns itself off after random amounts of times.
I wish I had never attempted to use the updater as I think it has damaged my phone.
Anybody have any advice?
Very unhappy customer here

if your phone is in warranty, just take it to the service and it will be repaired for free. if not, it may cost between 10 and 50 dollars. don't worry.
3650>6600>E51>N82>5800>n82>?

Need help with "Nokia Software Updater"...Plz

hi
plz help me
every time i try to install
and it gave me this MSG
" Error 2738.Could not access VBScript run time for custom action."
my Lap work with W.vista
and i have N95-8GB
plz i need a help to update my phone

Please do a search on this forum for "6280 software update" and you will have your answer.
Many people have written here about Nokia software updater that tries to flash their 6280 phones with V6.10 (intended for the 6288) and then breaks their phones.
I myself was busy downloading the firmware for a friends 6280 that was just minutes away from being flashed with 6.10 when I came across messages on many sites telling about the issue with the software updater and 6280 phones. I managed to save that 6280 from sure doom.
If you also searched before hand you would not have this trouble.
You need to take the phone to a nokia Service centre to have it flashed now and get it into a working state.

Installation of Nokia Software Updater

Hi, so I was trying to install Nokia Software Updater. When the installation is at 18 % it says:
Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.FreeThreadedDOMDocument.4.0\CLSID. Ensure you have etc. etc.....
Then you can press only okay. Installation jumps to 31% and then suddenly 30%. After that it says installation was incomplete because of serios failure.
Wheres the problem?
Sorry, of my bad english. =) Hope you can help.
I need to download this software because I want to update my Nokia N81 8GB.

N 95 tried to download off disc ovi suite it downloaded it all apart from software update came up fatal error but no code i then tried to get the updates off of nokia website same problem.
my phone freezes and have to remove battery and turn back on can anyone help .
cheers scotlandbhoy

Nokia Software Updater Lost connections with E63 ...

i'm trying update the firmware of Nokia E63, but the Nokia Software Updater always lost the connections after some minutes with the E63. Can someone help me?

Thank You, but I did not find support in these links.
I am trying to upgrade the fimware of my E63, but the nokia-software-update always loses the connection to the phone. It alert that the procedure is to remove the battery, the USB cable and the charger and put the cable, the battery and charger. I do all these procedures, but not work, the phone restarts and the nokia-software-update begin with the same error.
When it lose the connection, the PC stays with sound as placing and removing the USB cable several times.
I tried too remove all nokia software, run the Nokia_PC_Suite_Cleaner and reinstall the PC_Suite and nokia-software-update, but nothing...
I'm using the latest version of Nokia PC Suite and my PC is a XP updated with the latest service pack (3).
Thank your help.

Why installing Nokia software updater fail ?

There come some error message when i try install Nokia software updater on my pc.
I use Win XP pro FIN with latest updates.
Ill try install latest software updater for a few times but all same error message.
Because i cant copy what its prompt ill cant put it this.
Before all things work properly but latest updater wont work.
Same think comes when try update from nokia pc suite,,,Sucks...

Installer failing could be a corrupt download redownload .
Could try new Beta updater .
/t5/Software-Updates/New-Nokia-Software-Updater-quot-BETA-quot/td-p/715122
Or update via the OTA service on your phone *#0000#
jje

Nokia Software Updater doesnt detect my N97 Device

When I plug my phone into my PC via PC Suite mode, the PC Suite software immediately sees the phone and fires right up. I can backup data, send texts through the PC, etc. without an issue.
However, when I try and run Nokia Software Updater to load the newest software, the Software Updater can't find the N97 device. I updated to the newest version of Updater (straight off the Nokia website) and it doesn't make any difference; it just doesn't see the phone (and I've tried in every different USB connection mode).
Please Help, I'd love to update the software, I've been told it improves a lot of things on the phone. Also I've read that it could be that I'm simply not allowed to update this software just yet? It might need to be approved by my provider first etc, is this true?

Try Ovi Suite.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Use Current Nokia Software Updater in Windows Vist...

Hi
Best way to use current Nokia Software Updater in Vista:
1- Install Nokia Software Updater V1.4.39
2- Right click mouse in Software Updater Icon
3- Open compatibility Tab
4- Enable "Run this program in compatibility mode for:"
5- Select Windows Xp (service Pack 2)
6- Then Apply, Ok and exit
7- Use this program to update your Nokia phone
Good Lock

15-May-2008 06:57 AM
globestone wrote:
Hi
Best way to use current Nokia Software Updater in Vista:
1- Install Nokia Software Updater V1.4.39
2- Right click mouse in Software Updater Icon
3- Open compatibility Tab
4- Enable "Run this program in compatibility mode for:"
5- Select Windows Xp (service Pack 2)
6- Then Apply, Ok and exit
7- Use this program to update your Nokia phone
Good Lock
good one

Nokia Software Updater Doesn't Start

I need help I'm using windows 7 and today I saw that Nokia Software Updater has been updated to work on windows 7, so I downloaded, installed everything appeared to be perfect but when I double-clicked to open it or right click and pressed run as admin it started the loading but nothing more the loading keeps on and on and doesn't open the program itself! Please help me...BTW I right clicked it and pressed run troubleshoot and one of the error's found was incompatibility..I don't understand.

/t5/Software-Updates/Cannot-use-the-latest-version-of-Nokia-Software-Updater-or-Ovi/td-p/682135
Check that thread
If you find my post helpful please click the green star on the left under the avatar. Thanks.

After using Nokia Software Updater my preffered la...

Hello everybody,
I use Nokia E51. "If my Russian language is no longer available after using Nokia Software Updater, I need to return my Nokia E51 to a Nokia Care point to have this language reinstated." But I don't know where is Nokia care point and is it possible to reinstate, if I tried to update second time after language was missed?
Please help me,
Sicerely yours)))
Garry

Common problem
you phone was an import originaly meant for another market,
either the importer or retailer added the russian language pack before selling it on
When you connected your phone to NSU it looked at the product code then installed the firmware for its orignal region
this overwrote the installed languages
the only legitimate way of getting your russian language back is to go to a nokia care point and pay to have them do it
You can find your nearest care point by using these links:
Care points/service centres and repair info:
UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.

Nokia Software Updater/OVI - Unplanned service bre...

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