Nokia Software Updater Say's my device is incompat...

Hi there, I have this new problem with Nokia Software Updater which says my device is incompatible..But when I downloaded NSU I searched for my phone and it appeared and it is Nokia 6280, I'm currently trying to resolve it but I need your advice please help me. Thank you!

Just out of interest are you running vista,

Similar Messages

Nokia Software Updater says no new software is ava...

v 5.37.01 (14-09-05), RM-57, product code - 0530020, Ukraine, kyivstar. I know v 6.09 is available, because in some forums people discuss this question.

Then all it means that isn't available through NSU. Try a local Nokia service/repair center, if there is one: http://www.nokia.com/repair

N82: Nokia Software Update doesn't find the phone

Hello, I am trying to update the firmware of my Nokia N82, but I get an error message from Nokia Software Updater saying that it doesn't find the phone. I find that strange as Nokia PC Suite indeed finds the phone. The icon on the taskbar says that "AndersMobil is connected".
I've noticed that if I let Nokia PC Suite run at the same time as Nokia Software Updater, this icon shows that the phone is being connected and disconnected several times while Nokia Software Updater tries to find the phone, something that might indicate that the two programs cannot be run at the same time? I tried to run Nokia Software Update alone, but still the program doesn't find the phone.
In Windows Hardware Manager (or Units manager, not sure of the english translation) of Windows XP, "Nokia GSM Phone USB Modem" gives the following error message: "The unit is not working as it should as Windows cannot load the necessary drivers for this unit (Code 31)." Under "Portable Devices" in Hardware Manager/(or Units manager?) the error message "This unit cannot start. (Code 10)" appears for the unit "AndersMobil".
I followed the guidelines on the internet reinstalling Nokia PC Suite and Nokia Software Updater, removing and reinstalling the drivers, but Nokia Software Update still doesn't find the phone, and the same error messages appears in Hardware/Units manager every time.
What do I do?
Regards,
Anders
By the way, I sent an e-mail to Nokia support about this but they still haven't answered although it's been a long time since.
Moderator note: translation removed.
Message Edited by sphere_s on 18-Feb-2008 06:53 AM

See also my post "N82: Remove memory card and click OK" at /discussions/board/message?board.id=smartphones&message.id=79797#M79797
I don't know if that problem might be interconnected with the other in some way or not.
Kind regards,
Anders

The software updater says that phone is not SUPPOR...

my phone which is called nokia 6680 ı attach the ca-53 cable and i start the nokia software updater says that'connected phone was not recognised' but pc suite see my phone and i use pc suite programs well I looked my phone software version is too old and immediately i must update
why i cant do it why my phone cant recognised

in turkey we must buy the telephone nokia shop but i buy another shop so my telephone update is not avalaible am I alright? this device is nokia 6680 which is your nokia techinical engineer and factories product so certainly help me for my nokia is firmware update
why dont you help me
i can do manually
and i am your customer
I used alot of nokia pruducts such as memory card, 3310 ,6070
i rely on you, nokia
please help me

Versioning error in Nokia Software Updater (for N9...

I have a Nokia N95 as follows:
Network: T-Mobile, UK
Product code: 0547686
V11.0.026
17-04-07
RM-159
Nokia N95 (43.01)
The Nokia web site says 12.0.013 is the latest available firmware for product code 0547686. However, Nokia Software Updater says that my current firmware (11.0.26) is the latest available version. Is this inconsistency an error in the Nokia web site or an error in the Nokia Software Updater? If it's an error in the updater, is there any way forward to get the update?
I hope the firmware itself undergoes more rigorous quality checks than this update process. It appears Nokia would benefit from advice/consultancy on consistency techniques, eg why have the availability advisor and the software updater driving from different underlying data?!...

i fink nokia might be uploading the firmware give it a day if not den der summat strange going on
If you find my post useful then click on
Kudos!Nokia N96 (v20.050 / RM-247)
www.shaysoft.net | Competitions!

N97 Software Updater - Fails to find device...

Hi all,
Hoping someone will be able to help...pardon the waffle, but I'll try and be as specific as possible.
I have a Nokia N97 and I'm running Windows Vista Home Premium on my PC.
Every time I try to delete a photo on my N97 I receive the message "General: System Error" - I can't take any photos now...and my phone memory is FULL to capacity (2.0ish Mb free) even though all my photos are saved to mass memory and I can't actually SEE any files in my phone memory folders when I explore them in PC Suite.
I checked the support forums and it was suggested I needed new firmware because the original was buggy.
So off I went to Software Updater on my PC.
On previous occasions, Nokia Software Updater has found my phone without any problems. However, today I plugged it in again and although PC Suite works fine, Software Updater is failing to find my device when it is "Searching for connected device"...
Again, I checked the forums. I have uninstalled both PC Suite and Software Updater, reinstalled them and tried again. Still no recognition of my device via USB (PC Suite mode) in Nokia Software Updater.
On my device I've hit the SW Update and the only one listed is a small optional Messaging update which I don't have the phone memory to install anyway. I don't have any apps installed, no games, nothing other than photos, a few music albums, messages and contacts.
Any and all suggestions would be fantastic - many thanks in advance...

I can't actually SEE any files in my phone memory folders when I explore them in PC Suite.
USB Mass Storage Mode open in Windows Explorer .
jje

Nokia E52 Software update says "Conncetion to Mobi...

Hi,
I have bought new Nokia E52.
The latest manufacture but the software version is old.
The software version in my phone is 34.001 and the latest available is 52.001.
I tried to update the phone software using the Nokia Software updater and OVI suite.
But while updating it is showing error as
"USB Connection to Mobile is lost.. Follow the steps... Disconnect from USB and Trun On off. Conncet to USB again".....
Actually i have not even touch the phone... I am not sure why this error is coming..
Even you disconnect the phone, the phone is blank.. so i need to remove battery to start it again...
I have tried this procedure again and again but not working...
Please help..
thanks in advance
Attachments:
Copy of Error.JPG ‏40 KB

You can do a hard reset of the device, but note that *ALL DATA* on the device will be ERASED. To do a hard reset ( where the phone is almost rewritten ), press *#7370#. If it still doesn't seem to solve, turn off the phone and press *, 3, dial ( green ) and power key altogether till the phone turns on. Always backup before you perform these functions.
Mobile Royale - Latest News, Reviews and Software for Mobiles
Aero Everyday - Aviation News and Insights
GoMobile Forums-The best mobile technology discussions
Please visit http://alifeofmisery.blogspot.com or www.miserylife.tk and help someone smile.
Dreaming of a 5320XpressMusic - 128MB RAM makes up for the 2MP cam !

Nokia Software Updater doesnt detect my N97 Device

When I plug my phone into my PC via PC Suite mode, the PC Suite software immediately sees the phone and fires right up. I can backup data, send texts through the PC, etc. without an issue.
However, when I try and run Nokia Software Updater to load the newest software, the Software Updater can't find the N97 device. I updated to the newest version of Updater (straight off the Nokia website) and it doesn't make any difference; it just doesn't see the phone (and I've tried in every different USB connection mode).
Please Help, I'd love to update the software, I've been told it improves a lot of things on the phone. Also I've read that it could be that I'm simply not allowed to update this software just yet? It might need to be approved by my provider first etc, is this true?

Try Ovi Suite.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Ovi suite, Nokia Software Updater and my Nokia 573...

I have a nokia 5730 xpress music. I was trying to update its software via my device, but everytime i was trying to download the software i had ''connection error'' message while the internet connection was ok. Then i tried to update my nokia via ovi suite. Same problems. A message was coming that i have no internet connection but my internet connection was working. Later i tried nokia software updater. Everytime i try to open the program it says "sorry, the nokia Software Updater service is currently unavailable. Please try again later." I would be very glad if anyone could help me with this.

Could you please provide us more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Error 1904 while installing "nokia software update...

Hi, i've just downloaded the new nokia software updater v.1.4.70en but while im trying to install it shows me an error saying :
" Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\Communication API\cmn_usbdcm.dll failed to register. HRESULT -2147220473. Contact your support personnel" and another " Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\Communication API\dtl.dll failed to register. HRESULT -2147220473. Contact your support personnel.".
I put ok and it continues the installation and then it finish.
But the problem is that if i go to the nokia software updater it does not find my phone! Im working on my windows xp sp2 laptop. I also tried on my windows vista laptop and it gave me the same errors! I have no firewalls or antiviruses to block anything! if somebody can help me i would be very gratfull!
I have an nokia E90 V.07.24.0.3 and i want to update it to the last firmware!
Thank you, Olivier!

I have just encountered the same/similar problem and spent an age trying to find a solution both here and through Google with no success. The good news is that after a bit of trial & error I have managed to resolve the issue with a very simple workaround
When installing NSU, continue through the installation until presented with the error message.
Here, grab a pen and paper and note down the full path of the .DLL causing the problem.
Now continue to install (ignoring the error) by clicking on the right arrow.
Once insallation is complete, open the start menu and select 'Run'
Here you need to type "regsvr32" (without quotation marks) followed by a space then the full path of the file you have noted from the error message. (Note - the path should be in quotation marks). As an example, below is exactly what I typed to resolve my issue
regsvr32 "C:\Program Files\Common Files\Nokia\Tss\ProductApiLoader\ta_productapiloader.dll"
Now open NSU and update your handset.
Good luck and remember to feed back your results on this thread for the benefit of others.

Nokia 6500slide nokia software updater

when itry t update my phone to version 8.30 the nokia software updater seems to stick at trying to find updates have had id searching for at least 45 mins to no avail is this normal or does it take even longer any help please

28-Dec-2008 11:55 AM
adilnad wrote:
heyy i had installed n downloaded more than 10 times nokia software updater n nokia pc suite. NOKIA SOFTWARE UPDATER SHOWS THE ERROR OF nsu_host_process.exe and nsl_
n before 2 weeks ago i hav updated my 3110c software which was succesfull... but i cannot now update my nokia 6500...
i hav switched off FIREWALL N EVERY SETTINGS EVEN REMOVED MY ANTI-VIRUS...... SO PLEASE HELP ME OUT WAT 2 DO...... IM ASKIN EACH N EVERYONE BUT NO ONE CAN SOLVE IT OUT.......
I WILL BE THANKFULL IF U HELP ME OUT..... N I CHECKD DAT IN TASK MANAGER IF NSL N NSU R RUNNING OR NOT........
Hello adilnad,
first, there is no need to shout, since most of us have eyes that are good enough to read normal sized letters...
Maybe you should try this:
- remove all Nokia software from your computer
- reboot
- install the NSU
Let us know if this works out and keep us informed, so that we can keep helping you.
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Updating nokia3110c with nokia software updater - ...

I tried to update my nokia3110c with nokia software updater but failed every time. I think it is because of poor quality of my internet connection. My network provider doesn't support the update using phone . Is their any other way to download an install the updates. Because I can download other files without any problem. Or how I can change the settings to fix this problem

If you are unsuccessful at updating your phone via NSU, as it does require a stable and decent internet connection speed as you have stated, then explore other options such as updating at a friend or other family member's house on their computer. If you are still not having any success, then visit your local Nokia Care Centre and get them to update your phone to the latest firmware available.
If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!

Nokia Software Updater, inadequate instructions, 5...

I have to say I am thoroughly disappointed with the Nokia Software Updater. I heard that there was an update to the software on my 5800 so I followed the instruction on the program and did not get what I expected.
I followed every instruction to the letter including having my phone fully charged before beginning the process. After downloading the update the computer then my computer started making the hardware connected and hardware removed noises over and over again with various bubbles coming up to tell me about Nokia Rom and so on. This goes on for about 10 minutes then the program tells me it has lost connection with the phone and the phone says "startup failed, contact retailer". You can imagine at this point I am very unhappy to this has happened.
After following the instructions it then gives to reattempt the update. The computer simply fails to connect to it again and the phone gave the same message.
When I initially plugged in my USB cable the phone asked what mode it should be in and the Software Updater DID NOT SAY what mode it should be in. I thought it would be best to leave it alone then. The computer said the software could be updated so I left it to it.
As far as I can tell now I have a phone that does work though it not turns itself off after random amounts of times.
I wish I had never attempted to use the updater as I think it has damaged my phone.
Anybody have any advice?
Very unhappy customer here

if your phone is in warranty, just take it to the service and it will be repaired for free. if not, it may cost between 10 and 50 dollars. don't worry.
3650>6600>E51>N82>5800>n82>?

N95 : Nokia Software Updater can't find phone

Please help, my N95 has been nothing other than a source of misery since I got it. I'm trying to update the software in a hope that the phone will stop crashing on a regular basis, but NSU doesn't want anything to do with it.
I'm running Windows 2000 and I've used the Nokia site to get the latest version (1.3.85 en) of NSU. I've connected the phone to the computer, Windows detects the phone as expected, but NSU never does. After a long pause I get the extraordinarily useless message:
'Unable to find phone
'1 Please check your phone is switched on and connected to your PC and try locating the phone again
'2 Some phone models require that you select the correct connection type from the phone. In such a case, make sure that you have selected the default or PC Suite mode.
'If the problem persists it means Nokia Software Updater does not support your phone model.'
To answer 1 - the phone is on, connected and I've tried several times.
To answer 2 - I've tried all the modes supported by the N95 including PC Suite mode.
The problem persists, the Nokia site tells me that my phone is supported and that an update is available - so the last part is also wrong.
I've uninstalled NSU, restarted the machine and reinstalled - nothing.
Has anyone got any idea what could be wrong? I'm pretty much at breaking point with the N95 and this is doing nothing to improve my opinion of the machine. I want to like the N95, but it's making things hard. Taking it to a Nokia store is not an option, there are none in my area, there is no over-the-air option to do the update, so I *MUST* use NSU if I want a usable phone.
Thanks in advance.
Mike.

Hi,
Thanks for the quick reply, but no luck so far.
My firewall is ZoneAlarm. I switched it off and tried again with the updater - no luck.
I then reinstalled Nokia PC Suite for the N95 *AND* Nokia Software Updater for the N95, restarted Windows (again disabling ZoneAlarm) and tried to reconnect the phone.
Nothing. PC Suite never finds the phone, NSU gives the same useless error message.
Windows DOES see the phone, if I click on the USB Connect/Disconnect icon in the system tray I see:
Nokia N95 USB Phone Parent
However, the little icon has a yellow warning exclamation mark on it which is usually a sign of trouble. Clicking [Properties] tells me:
Device type: Wireless Communication Devices
Manufacturer: Nokia
Location Nokia N95
Device status
This device cannot start
I'm not sure if this is the cause of the problem.
I've tried using various cables, connecting directly to the computer rather than through a hub, USB 1 rather than USB 2, but still no luck.
Is it time to call an exorcist?
Mike.

Installation of Nokia Software Updater

Hi, so I was trying to install Nokia Software Updater. When the installation is at 18 % it says:
Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.FreeThreadedDOMDocument.4.0\CLSID. Ensure you have etc. etc.....
Then you can press only okay. Installation jumps to 31% and then suddenly 30%. After that it says installation was incomplete because of serios failure.
Wheres the problem?
Sorry, of my bad english. =) Hope you can help.
I need to download this software because I want to update my Nokia N81 8GB.

N 95 tried to download off disc ovi suite it downloaded it all apart from software update came up fatal error but no code i then tried to get the updates off of nokia website same problem.
my phone freezes and have to remove battery and turn back on can anyone help .
cheers scotlandbhoy

Nokia Software Updater Say's my device is incompat...

Similar Messages

Maybe you are looking for