Nokia Software Updater Vista Help!

I am getting this error. what can i do? i would like to update my software because the nokia care people said that this should fix my screen colour issues.......thanks
http://i44.tinypic.com/2r20qi1.jpg

pavilion_alex wrote:
any better ideas?
No, not really but reinstalling isn't really an idea or even a solution. It's a way around the problem but not a solution. So, the poor guy reformats his entire PC and reloads windows and all his files, NSU works or maybe it doesn't. If it does, no-one is the wiser as to what the problem was caused by and no-one can benefit - if the problem re-occurs later, must he reinstall windows every time?
If it still does not work after a reinstall, all the effort was for nothing.
The only way forward to properly find a solution is to either completely remove all traces of Nokia software (including PC Suite, cable drivers etc) from your machine, use the Nokia registry cleaner and use independant cleaners to remove all traces as well. Reinstall only what you need...PC Suite and NSU, latest versions, rebooting etc inbetween installations...all the right stuff. If you still get same error, you muct contact Nokia support directly and get advice so that a fix can be established. It could even be hardware related.

Similar Messages

Help I Have A Problem With Nokia Software Updater

Hi
I have This Problem With My Software
Please Show Me any Way To Fix it
Note 1*:I Used This Software on thisComputer but when i chang my windows it doesnt work
Note 2*:after that when i used software (once time) it didnt work because of that i changed my windows
Attachments:
1.JPG ‏24 KB

first its ok
then
translation:
For a better connection please insert the usb-cable directly in to the computer and not trough a usb-hub or -keybord or a dockingstation of a laptop.
Nokia Software Updater has tried downloading the software, but this is failed 4 times.
Its posible that it can be caused by a bad, slow or instable internet connection.
This failure can also occur because we have maybe a problem with our servers.
try later again
i tried it on 2 PCs one with vista and one with XP plz help me
Message Edited by progunnl on 13-Mar-2009 02:50 PM

Need help with "Nokia Software Updater"...Plz

hi
plz help me
every time i try to install
and it gave me this MSG
" Error 2738.Could not access VBScript run time for custom action."
my Lap work with W.vista
and i have N95-8GB
plz i need a help to update my phone

Please do a search on this forum for "6280 software update" and you will have your answer.
Many people have written here about Nokia software updater that tries to flash their 6280 phones with V6.10 (intended for the 6288) and then breaks their phones.
I myself was busy downloading the firmware for a friends 6280 that was just minutes away from being flashed with 6.10 when I came across messages on many sites telling about the issue with the software updater and 6280 phones. I managed to save that 6280 from sure doom.
If you also searched before hand you would not have this trouble.
You need to take the phone to a nokia Service centre to have it flashed now and get it into a working state.

Nokia software updater help

hi when i strat nokia software updater it say login and pass word its naver say before .the site on the top of login window is www.dsut.nokia.online.com but i cant find this site any body help me to how to sign up there ???

warren_g wrote:
You may need to disable Internet Connection Sharing (ICS) in Windows XP, I know this works in Vista as I've had to do it to get NSU to work.
Start->Control Panel->Administrative Service or Tools (depends how it's worded)-> Services.
When you click on Services go through the list & find Internet Connection Sharing (ICS) , either double or right click on it so that a dialog box appears.
In the General Tab you should see a box which says Startup Type, change it to MANUAL. If the service is running then STOP it, the click apply, and close both the dialog box & the Admin Tools box.
Then try starting NSU. It should now work.
Message Edited by warren_g on 04-May-2009 09:34 PM
Message Edited by warren_g on 04-May-2009 09:35 PM
Hi, I tried this once I got in but to no avail. It still isn't working. I watched the task manager when I started the application and the nsu_ui_client_exe starts but quickly disappears a second later. Plus there is no nsl_host_porcess_exe in the task manager. Is this the problem? The phone is driving me crazy and is in desperate need for an update.

NOKia n95 software update - Please HELP

Hello everyone,
I bought my cellphone like 4 weeks ago, I tried to use software update, with every possibility, new computer clean operating system, latest versions of both pc suite and software update, different computer so on. Everytime when I try to update it, I download the 113 mb of software update, the program makes my cellphone restart, and my cellphone freezes with the Nokia logo and only way to turn on my cellphone is to take the battery off and reconnect it. I do not know whether to send it to the technical service or send it back to the retailer i bought in US. Please help me, i am desperate...

U must know (and u have agree) when using nokia software, nokia will not responsibility if your phone damage.. Anyway, u still can send to nokia service centre in your area if u want..
i have same problem with u dude but it now its settle..im using 6680, but firmware is for 6681
i not going to nokia service centre but at supermarket in my town, maybe they are is not nokia centre but they can solve ur problem, low cost from nokia service centre..and they will upgrade to the latest version firmware that not have in nokia software updater..
that is my suggestion, but its like damage ur phone when u are not go to nokia service,
if u are carefully person its better nokia service,
but you can compare price originally centre and underground service..
huh..

Use Current Nokia Software Updater in Windows Vist...

Hi
Best way to use current Nokia Software Updater in Vista:
1- Install Nokia Software Updater V1.4.39
2- Right click mouse in Software Updater Icon
3- Open compatibility Tab
4- Enable "Run this program in compatibility mode for:"
5- Select Windows Xp (service Pack 2)
6- Then Apply, Ok and exit
7- Use this program to update your Nokia phone
Good Lock

15-May-2008 06:57 AM
globestone wrote:
Hi
Best way to use current Nokia Software Updater in Vista:
1- Install Nokia Software Updater V1.4.39
2- Right click mouse in Software Updater Icon
3- Open compatibility Tab
4- Enable "Run this program in compatibility mode for:"
5- Select Windows Xp (service Pack 2)
6- Then Apply, Ok and exit
7- Use this program to update your Nokia phone
Good Lock
good one

Need help Nokia Software Updater

Hi There! I´m owning an Nokia 6630 Smartphone code 0520870 with software Version 5.03.08 and my provider is A1 Mobilkom Austria (vodafone) and the Nokia Software updater end´s with this Message: No Softwareupdate´s available for your phone. There is no softwareupdate available for your phone. But i know that this message is wrong. What can i do to update my Software via Pc? Best Reegards! Mike
Regards
Mike

Sorry you can't
T18>6210>8310>6800>6210>7610>6680>6210>E50>3110>2610>E65>E61i

Error 1904 while installing "nokia software update...

Hi, i've just downloaded the new nokia software updater v.1.4.70en but while im trying to install it shows me an error saying :
" Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\Communication API\cmn_usbdcm.dll failed to register. HRESULT -2147220473. Contact your support personnel" and another " Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\Communication API\dtl.dll failed to register. HRESULT -2147220473. Contact your support personnel.".
I put ok and it continues the installation and then it finish.
But the problem is that if i go to the nokia software updater it does not find my phone! Im working on my windows xp sp2 laptop. I also tried on my windows vista laptop and it gave me the same errors! I have no firewalls or antiviruses to block anything! if somebody can help me i would be very gratfull!
I have an nokia E90 V.07.24.0.3 and i want to update it to the last firmware!
Thank you, Olivier!

I have just encountered the same/similar problem and spent an age trying to find a solution both here and through Google with no success. The good news is that after a bit of trial & error I have managed to resolve the issue with a very simple workaround
When installing NSU, continue through the installation until presented with the error message.
Here, grab a pen and paper and note down the full path of the .DLL causing the problem.
Now continue to install (ignoring the error) by clicking on the right arrow.
Once insallation is complete, open the start menu and select 'Run'
Here you need to type "regsvr32" (without quotation marks) followed by a space then the full path of the file you have noted from the error message. (Note - the path should be in quotation marks). As an example, below is exactly what I typed to resolve my issue
regsvr32 "C:\Program Files\Common Files\Nokia\Tss\ProductApiLoader\ta_productapiloader.dll"
Now open NSU and update your handset.
Good luck and remember to feed back your results on this thread for the benefit of others.

Freezing Nokia Software Updater

i have got a problem with the nokia software updater. anytime i launch it to update my n70 to the latest software it just freezes. i havent been able to load the latest firmware on my n70. any help will be greatly apprieciated.

Hi,
i seem to have the same problem updating my nokia 6288. First i tried running the software on my xp machine but it said that there was insufficient memory to run the package (which is rubbish cause the machine has plenty of power).
Next, i tried the updater on my vista machine. It opens and runs (version 1.4.0 en) but then freezes. If i close and then open the updater a few more times then it manages to get to the next screen. But then it freezes on the "identifying connected phone screen" this is really annoying. The phone is connected correctly and is recognized by both the operating system in windows explorer and by the nokia pc suite so I can only assume that it is a bug with the nokia software updater.
Any help would be useful.
Thanks.

Nokia Software Updater Say's my device is incompat...

Hi there, I have this new problem with Nokia Software Updater which says my device is incompatible..But when I downloaded NSU I searched for my phone and it appeared and it is Nokia 6280, I'm currently trying to resolve it but I need your advice please help me. Thank you!

Just out of interest are you running vista,

Problem with instalation - Nokia Software Updater ...

Hi, I've been trying to update firmware on my 5800 for 3 hours. The main problem is that I can't install NSU: I start instalation (I tried from CD and I downloaded from nokia.com), the progres of instalation is 0% and it does not change during second attempt it displays that there is another instalation in background and that I have to finish it, but checking in Task Manager there is no such task. I think that it is because of Vista, or some programe which blocks instalation, my antivirus is AVG. Please help me! Thanks

hops, version of Nokia Software update is: 1.1.25.22932

Nokia Software Updater cannot update my phone

Hi,everybody
I have Nokia N70 . Yasterday, I wanted to update my phone
but when I opened Nokia Software Updater and prss next twic
show this massage ( Detecting Your phone ) this massage take
1 hour and half or more time
more information :
I use windows vista . I used Nokia PC Suit . it was On
I'm sorry . I know my English not good but it one way
can i write in Nokia discusions
Regards
Enable

16-Dec-2008 12:50 AM
x_p_s wrote:
If you are on 02 and got your phone from CWH it is most likely unlocked.
Two points here.
Unlocked and locked is not the issue here. The issue is operator branding. A phone can be branded and unlocked.
Secondly, CPW seem to have their own product codes for phones, which means that updates for phones bought off them are just as late as if the phones were operator-branded.
If you want a generic phone with early access to updates then CPW is not the answer.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

N95 Nokia Software Updater can't find phone, but P...

Hi,
The Lastest version of Nokia Software Updater can't find my phone(connected via USB). But Nokia PC Suite connects to my phone. Very weird.
I'm running windows vista business, Dell Laptop.
I have checked(using product code:0548763), and my N95 Firmware can be upgraded to v12.#, currently firmware is v11.#
I have disabled my windows firewall, and unistalled my McAffee anti-virus.
I think the issue might be with vista, because i successfully upgraded my phone on windows XP from v10.# to v11.#
But then PC Suite shouldn't work, on vista? I tried adding NSU to data execution protection exclusion list.
Can anyone help?
Thanks
Dasdk

i dont think the problem is with PC OS ..
i have xp and i cant upgrade my N 95 ..
it sometime shows Phone not recognized and sometime it sshows unable to retreive phone info....
this update thing sucks man !!

Nokia Software Updater Doesn't Work.

I try to use nokia software updater and it doesnt work. So I decided to re-install it and then try and still it doesn't work. All I get is an error message saying "critical software components are missing, please re-install" time after time.
Why in the hell dont nokia just make the latest firmware available for download without having to use the **bleep** nokia updater software. I need some help guys.

hi,
Im having the same problem. Im have windows vista home premium 32 bit
Anyone got any ideas?? Its really frustrating
regards
Dale

Nokia Software Updater Installation

Hi,
I have reinstalled Nokia Software Updater (version 1.4.56en) three times and each time I fired up the installed the Nokia Software Updater it says:
Missing Software Components
Critical software components are missing.
Please reinstall.
FYI:
I have reinstalled Nokia PC Suite (version 7.0.8.2) three times before reinstalling the Nokia Software Updater (version 1.4.56en).
I am using Windows Vista business Service Pack 1.
Please help. Thanks.

you can try the following:
1- remove both applications (nokia pc suite and NSU)
2- restart the computer
3- log in as Administartor and not as a normal user. this is important as you need administrative rights to work with both softwares on vista.
4- re-install both applications, and try again.
sometimes you may also need to disable any running firewall software on your computer .
another tip, right click on th NSU icon on the desktop, click on compatibility tab and select "disable visual themes".
i hope the above will help you.
Fear not those who argue but those who dodge

Nokia Software Updater Vista Help!

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