Nokia Software Updater with 5800XM problems. 11.0....

Question

What's happening:
Updater detects phone and firmware, update available, downloads it and starts patching, phone shuts down and lots of disconnect, connect USB device sounds comes in windows, perfectly normal for this I guess.
Phone starts up again after a minute or two still same old firmware present, asks for USB mode, selecting PC Suite fast.
Updater sits saying its only 11 minutes left or something, started at 15 before phone rebooted.
Updater keeps running nothing happening time doesnt countdown progress bar dont move a pixel, 10 minutes later the program pop up that it lost connection with the phone.
Here I got a few alternatives, it tells me to remove battery, charger and USB-cable and reconnect it in right order. Does that, hit retry, find my self at progress bar again a few minutes cut off.
Still nothing will happen at all no progress or time changing bar still stuck at 20% done where it started.
About 30 minutes later the phone starts behaving like at start of the update again, it all of sudden reboots and the unplug/plugin USB sounds starts to spam.
From here on its all repeat, phone start up, select PC Suite connection, updater cuts off a few minutes, wait 5-10min it says it lost connection.
Interesting part is it doesnt matter if I select retry or cancel it goes back to updater and stays there again for 30 minutes and tried to update phone again whatever I take, it actualy even does it if I doesnt even take anything and remain at the retry/cancel connection error screen it will reboot the phone 30 minutes later and repeat that thing.
Things I tried:
• Removing phone momory card, reset factory settings.
• Reinstalled updater on PC(several times)
• Connected phone to different USB ports on my PC(front panel, back panel, etc)
None of these things helped ofc same things keep happening, else I wouldent even post here. Im just lost of ideas now.
Help, please.

Answer 1

hi guys.. i would suggest on using FOTA, which means update directly from ur 5800xm using WIFI. this is safer compare to NSU. because v20's firmware file size is about 130MB, if ur NSU connection is not good enough, then it probably may lost connection while ur r halfway downloading. as i have experienced this more than 30 times when i update mine. but using FOTA is different, because it only downloads what is needed to be updated instead of the whole firmware both old and new. 1 more thing, if u use NSU but not connecting ur cable properly, it may cause severe damage to ur hp halfway installing when the cable disconnected from ur hp. another risk... FOTA do this directly on ur hp, no need wires... after downloading then oni it start installing, dun have to care about any risk at all.