Nokia Software updater wont connect

Hey all,
I open Nokia Software Updater, but it just keeps saying
'Network Connection Lost. Check your network connection or wether a firewall is preventing the application from working properly'
This is what i can't understand, i've reinstalled the software, pc suite and the updater numerous times but it just hasn't worked, i know the firewall isn't effecting it, as i have disabled it and it still refuses to work. And i do have a active internet connection as i'm here now.
Please Help.
If you need the phone details for anyway it's a Nokia N80.

I had the same issue with N82, I had Mcafee Firewall, after I disable it, it didn't work. I had to use startup program, to remove it from the windows startup, and after that I managed to use the software update.

Similar Messages

  • Nokia Software Updater Lost connections with E63 ...

    i'm trying update the firmware of Nokia E63, but the Nokia Software Updater always lost the connections after some minutes with the E63. Can someone help me?

    Thank You, but I did not find support in these links.
    I am trying to upgrade the fimware of my E63, but the nokia-software-update always loses the connection to the phone. It alert that the procedure is to remove the battery, the USB cable and the charger and put the cable, the battery and charger. I do all these procedures, but not work, the phone restarts and the nokia-software-update begin with the same error.
    When it lose the connection, the PC stays with sound as placing and removing the USB cable several times.
    I tried too remove all nokia software, run the Nokia_PC_Suite_Cleaner and reinstall the PC_Suite and nokia-software-update, but nothing...
    I'm using the latest version of Nokia PC Suite and my PC is a XP updated with the latest service pack (3). 
    Thank your help.

  • Nokia Software Updater cannot connect

    Hi, I'm Having Nokia Software Updater v 1.4.14 en
    Whenever i start the application it gives me an error message saying " Network Connection Lost. Check your network connection or whether a firewall is preventing the application from working properly".
    I don't have any conflicts with Network connection. I am using ESET Smart Security v3.0.6. I tried connecting after uninstalling the antivirus and disabling the windows firewall.
    HELP ME PLZ

    19-Feb-2008 04:35 PM
    metallicoholic wrote:
    Hi, I'm Having Nokia Software Updater v 1.4.14 en
    Whenever i start the application it gives me an error message saying " Network Connection Lost. Check your network connection or whether a firewall is preventing the application from working properly".
    I don't have any conflicts with Network connection. I am using ESET Smart Security v3.0.6. I tried connecting after uninstalling the antivirus and disabling the windows firewall.
    HELP ME PLZ
    19-Feb-2008 04:35 PM
    metallicoholic wrote:
    Hi, I'm Having Nokia Software Updater v 1.4.14 en
    Whenever i start the application it gives me an error message saying " Network Connection Lost. Check your network connection or whether a firewall is preventing the application from working properly".
    I don't have any conflicts with Network connection. I am using ESET Smart Security v3.0.6. I tried connecting after uninstalling the antivirus and disabling the windows firewall.
    HELP ME PLZ

  • Software Update wont connect, neither will Safari, but i have internet...

    i can't connect to the internet to update my mac, but Network diagnostics says my internet is fine. i can get on the internet with Firefox, but Safari wont work anymore, and iTunes wont connect, either....help...no clue what to do. thanks.

    how do i fix the web proxy?
    I can't answer that directly. I have no idea what the settings should be since that would be particular to your network.
    Since Firefox is working I'd start by looking at whatever its proxy server settings are and set the same values in System Preferences.
    You might also find that you don't need a proxy server at all, in which case turning it off would be your solution.

  • Apple Software update wont connect

    hey, i need to update my itunes but i cant, whenever i either open itunes and update directly or open the apple software update i get this error
    The Apple Software Update server could not be found. Check your Internet Settings and try again.
    All i have found searching for fixes on this is control panel > internet options > connections > LAN settings > Automatically detect settings... and that hasnt done anything
    If anyone knows how to fix this problem or what to do please reply
    Thanks, Jaggedrock
    Also i just finished getting my computer to actually open and install this version of itunes after almost 3 weeks of trying to download and install so thats not an option

    Does nobody no how i can fix this problem? If someone has any help on it please post i really need my itunes up and running

  • Nokia software update whilst connected through the...

    Hi,
    I have a nokia 6500 slide v6.60.
    I connect my laptop via this to the internet. 
    I have run the update software and it tells me version 9.40 is available. 
    If I now proceed with this does any one know what will happen. As in, does the NSU download the new version fully to a temperorary folder before updating it to the phone( obvioiusly on restart of phone the internet connection would drop and if new version still downloading and taking affect all hell could breakloose  .
    Is there somewhere I could just manually download the new version then apply the update???
    Many thanks in advance
    Micosmiling

    It should work in theory, then again I wouldn't like to be the guy putting that theory to the test
    NSU does indeed download the full firmware package before toggling the phone into flash mode and uploading that package. FWIW, it also keeps that firmware package so that you can re-install it into the phone without having to download it all over again if the update fails first time.
    How NSU will react if the phone about to be updated is also the modem, meaning that the Internet connection gets severed suddenly, is anyone's guess.
    Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

  • Nokia software updater wont start

    I have just installed the updater, but when I open the software, I get an application open up saying:
    Starting application,
    But then nothing else happens. It just hangs on my desktop and I have to use task manager to remove it.
    Has anyone else had this problem and found a solution?
    I am running windows Vista home premium

    Holman
    You 1st need to connect your cable to phone. Start PC suite & get connected. Then start NSU. NSU will then disconnect PC suit, search your phone and after finding your phone will start searching for new version of firmware and update. After NSU has done upgrading you exit and PC suit gets re-connected.
    If my post has helped you please click the white star on the right

  • Software update cant connect to the internet

    I connect to the internet via wifi on my MBP and I can have say firefox connecting to the internet, mail checks fine, itunes store works, but Safari and Mac Software Updater wont connect. Any Ideas?
    Ive tried resetting PRAM,
    Tried the network diagnostic, but that says its all fine but a rerun of the updater still no connection.
    Tried various signal strengths to the modem.
    check/verify permissions and Hard disk.

    I have had this error returned for months... Not just during the holidays. Dozens of other users are having/have been having the same issue. SU starts just fine, gets to about 25 meg (in my case) and times out, returns the error you quoted. Smaller files usually (but not always) come thru ok. A common thread with all the posts I have read seems to be DSL. On a different thread, it was suggested the modem can get out of synch with the server due to line or modem issues such as forgetting to put filter in all phone jacks.
    Anyway, I'm going to give SU another go... It probably won't work...

  • N96 nokia software updater 1.4.64 can connected

    Hi,
    i got nokia N96 i want upgrade my fw but is problem foundid my phone with program nokia software updater 1.4.64 i have Windows XP.
    I try to check something on google, but I found just more people have the some problem, can u help me? Or is coming new NSU ?
    thx
    N96

    my Product code is 0573063
    when conecting n96 with pc and run nokia data suite then is message is new sw 11.... when i click for downloaded then starting NSU, then can't founding phone
    N96

  • Nokia Software Updater Issue

    Hi Dude,
    Hope someone will reply my queries here.
    1) If i m not wrong, Nokia Software updater came along with Nokia NSeries PC Suite 2.0 / Nokia PC Suite is v1.4.0 enUS. If i connect N82 along with NSeries PC Suite, it (NNPCS) recongnise that new firmware is available for N82 as 11.0.117. But when i check the availablity of latest firmware in NSU 1.4.0 it wont detect my phone first of all....
    2) In Nseries PC Suite, if i check for any recent updates available for any application, it says no updates available, but Nokia Software Update, we got the New version as 1.4.23 enUS from Nokia Site. Why NNPCS Nokia NSeries Update Manager does not recognise that NSU got new version 1.4.23 ?
    Am i doing anything wrong here? :-(
    Guys anyone please respond ?

    Hi phonatic
    I can't unfortunately directly answer your query, however there were problems with NSU v1.4.14en which would not self-update when v1.4.23en was released. I don't know whether this issue was perpetuated in "N" Series PC Suite. See "News" in NSU site: http://europe.nokia.com/A4577225
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • N82: Nokia Software Update doesn't find the phone

    Hello, I am trying to update the firmware of my Nokia N82, but I get an error message from Nokia Software Updater saying that it doesn't find the phone. I find that strange as Nokia PC Suite indeed finds the phone. The icon on the taskbar says that "AndersMobil is connected".
    I've noticed that if I let Nokia PC Suite run at the same time as Nokia Software Updater, this icon shows that the phone is being connected and disconnected several times while Nokia Software Updater tries to find the phone, something that might indicate that the two programs cannot be run at the same time? I tried to run Nokia Software Update alone, but still the program doesn't find the phone.
    In Windows Hardware Manager (or Units manager, not sure of the english translation) of Windows XP, "Nokia GSM Phone USB Modem" gives the following error message: "The unit is not working as it should as Windows cannot load the necessary drivers for this unit (Code 31)." Under "Portable Devices" in Hardware Manager/(or Units manager?) the error message "This unit cannot start. (Code 10)" appears for the unit "AndersMobil".
    I followed the guidelines on the internet reinstalling Nokia PC Suite and Nokia Software Updater, removing and reinstalling the drivers, but Nokia Software Update still doesn't find the phone, and the same error messages appears in Hardware/Units manager every time.
    What do I do?
    Regards,
    Anders
    By the way, I sent an e-mail to Nokia support about this but they still haven't answered although it's been a long time since.
    Moderator note: translation removed.
    Message Edited by sphere_s on 18-Feb-2008 06:53 AM

    See also my post "N82: Remove memory card and click OK" at /discussions/board/message?board.id=smartphones&me​ssage.id=79797#M79797
    I don't know if that problem might be interconnected with the other in some way or not.
    Kind regards,
    Anders

  • Freezing Nokia Software Updater

    i have got a problem with the nokia software updater. anytime i launch it to update my n70 to the latest software it just freezes. i havent been able to load the latest firmware on my n70. any help will be greatly apprieciated.

    Hi,
    i seem to have the same problem updating my nokia 6288. First i tried running the software on my xp machine but it said that there was insufficient memory to run the package (which is rubbish cause the machine has plenty of power).
    Next, i tried the updater on my vista machine. It opens and runs (version 1.4.0 en) but then freezes. If i close and then open the updater a few more times then it manages to get to the next screen. But then it freezes on the "identifying connected phone screen" this is really annoying. The phone is connected correctly and is recognized by both the operating system in windows explorer and by the nokia pc suite so I can only assume that it is a bug with the nokia software updater.
    Any help would be useful.
    Thanks.

  • Updating nokia3110c with nokia software updater - ...

    I tried to update my nokia3110c with nokia software updater but failed every time. I think it is because of poor quality of my internet connection. My network provider doesn't support the update using phone . Is their any other way to download an install the updates. Because I can download other files without any problem. Or how I can change the settings to fix this problem

    If you are unsuccessful at updating your phone via NSU, as it does require a stable and decent internet connection speed as you have stated, then explore other options such as updating at a friend or other family member's house on their computer. If you are still not having any success, then visit your local Nokia Care Centre and get them to update your phone to the latest firmware available.  
    If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!

  • Nokia Software Updater, inadequate instructions, 5...

    I have to say I am thoroughly disappointed with the Nokia Software Updater. I heard that there was an update to the software on my 5800 so I followed the instruction on the program and did not get what I expected.
    I followed every instruction to the letter including having my phone fully charged before beginning the process. After downloading the update the computer then my computer started making the hardware connected and hardware removed noises over and over again with various bubbles coming up to tell me about Nokia Rom and so on. This goes on for about 10 minutes then the program tells me it has lost connection with the phone and the phone says "startup failed, contact retailer". You can imagine at this point I am very unhappy to this has happened.
    After following the instructions it then gives to reattempt the update. The computer simply fails to connect to it again and the phone gave the same message. 
    When I initially plugged in my USB cable the phone asked what mode it should be in and the Software Updater DID NOT SAY what mode it should be in. I thought it would be best to leave it alone then. The computer said the software could be updated so I left it to it.
    As far as I can tell now I have a phone that does work though it not turns itself off after random amounts of times.
    I wish I had never attempted to use the updater as I think it has damaged my phone.
    Anybody have any advice?
    Very unhappy customer here 

    if your phone is in warranty, just take it to the service and it will be repaired for free. if not, it may cost between 10 and 50 dollars. don't worry.
    3650>6600>E51>N82>5800>n82>?

  • Help I Have A Problem With Nokia Software Updater

    Hi
    I have This Problem With My Software
    Please Show Me any Way To Fix it
    Note 1*:I Used This Software  on thisComputer but when i chang my windows it doesnt work
    Note 2*:after that when i used software (once time) it didnt work because of that i changed my windows
    Attachments:
    1.JPG ‏24 KB

    first its ok
     then
    translation:
    For a better connection please insert the usb-cable directly in to the computer and not trough a usb-hub or -keybord or a dockingstation of a laptop.
    Nokia Software Updater has tried downloading the software, but this is failed 4 times.
    Its posible that it can be caused by a bad, slow or instable internet connection.
    This failure can also occur because we have maybe a problem with our servers.
    try later again
    i tried it on 2 PCs one with vista and one with XP plz help me
    Message Edited by progunnl on 13-Mar-2009 02:50 PM

Maybe you are looking for