Nokia store asking me to pay again!

already purchased abbyy lingvo dictionary for my E90 from ovi store.
formatted my E90 & wanted to download the app, but it is asking me to pay again?!
my account status shows all my receipt numbers. it is only the 2nd time i am redownloading, and it asks me to pay again?!
any clue as to why this is happening?

@metal_might
As you appreciate number of times application can be downloaded has recently increased from 5 to10 times but perhaps some essential information was lost during re-format of device.
On your PC sign-in to http://www.ovi.com/services/ and go to "Contact us" and a form to enter details should be revealed; include transaction ID from Email sent to you and why you need a new link sent and hopefully SMS with link to re-download will follow.
Happy to have helped forum with a Support Ratio = 42.5

Similar Messages

  • Purchased app no longer available - App store asks me to pay again.

    I purchased Call of Duty 2 on the app store, played it through and then deleted it, expecting that I could download it again when I wanted to play it again. That has been possible with other games - and Call of Duty 2 - but now COD2 isn't in my purchased list, and the App store asks me to pay again for it. Any ideas would be appreciated.

    Hi...
    You may need to "unhide" the purchase..
    Mac App Store: Hiding and unhiding purchases
    Then follow these instructions...
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • GarageBand already downloaded, Mac App Store asking me to pay for it again!

    I have a 2008 model of the iMac. It started out on Snow Leopard and came with an iLife '09 disc which had GarageBand. It is now running OS X Yosemite and I have updated all of my iLife apps except for GarageBand. I wanted to update it from the Mac App Store, but the App Store asked me to pay for GarageBand again! Is this supposed to happen? Is there any way around this?

    I wanted to update it from the Mac App Store, but the App Store asked me to pay for GarageBand again! Is this supposed to happen? Is there any way around this?
    No, there is no way around that, sorry.
    To upgrade from your  iLIfe '09 version of GarageBand to GarageBand 10.0 is a major upgrade - you can recognize a paid upgrade by the version number. If the first digits are different, it is a paid upgrade; only if only the digits behind the first decimal point change, it is a free update.
    If you  upgrade, don't uninstall your current version. You may want to use your GarageBand '09 loops and instruments with the new version. It has a very different set of instrument and loops.

  • HT201272 I had purchased the SnoreMonitor Pro in the past and now the have changed their app name to SnoreMonitorSleepLab and when I try to redownload it, it's asking me to pay again

    I had purchased this app in the past and now when I try to redownload this app again it turns out they changed their name and so now itunes is asking me to pay again for downloading the app again.

    Have you tried booting from the Recovery HD to reinstall Lion?
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    You will need the Apple ID and password used to purchase Lion. If you have not purchased Lion, then you will need to purchase the Snow Leopard DVD and install Snow Leopard then update it to 10.6.8 to access the App Store where you can purchase and download Lion under your own Apple ID. Or you can purchase the Apple USB Lion installer flash drive at any local Apple retailer or the Online Store.

  • I've mistakenly deleted a paid app , and I couldn't redownload it again ! They asked me to pay again!!!!

    I've mistakenly deleted a paid app , and I couldn't redownload it again ! They asked me to pay again!!!!

    Its not on my purchases list !
    I Found it the application on the app store its 4,99$ again

  • I have just purchased exportPDF and every time I try and export a PDF it keeps asking me to pay again!!!!

    I have just purchased ExportDPF and every time I try and export a PDF it keeps asking me to pay again!!!!

    Hi markw14322597,
    I've just checked your account: Your subscription order is still pending, which is why you're unable to log in and use your subscription just yet.
    It can take 24-48 hours for an order to process, but once it does you'll be able to log in and convert files.
    Best,
    Sara

  • I've purchased a cake book on the good food app on my iPad, it's asking me to pay again on my iPhone to use it, why??

    Hi, I've purchased a sub app from the good food app called cake cookbook. It's useable on the iPad, but the iPhone is asking me to pay again.. I've checked my setting and they are all set to sync with each other. What am I doing wrong. ?

    Some apps are universal (the single app is optimized for both iPad and iPhone) and some apps have separate versions for each device, with a separate price for each. Whether or not they sync to each other has nothing to do with it.

  • I have paid for my subscription but it is asking me to pay again and won't let me do anything?

    I have paid for my subscription but it is asking me to pay again and won't let me do anything?

    We have a separate forum for ExportPDF - please post your question there -- http://forums.adobe.com/community/exportpdf
    Or contact Customer Support for ExportPDF - http://helpx.adobe.com/contact.html?product=export-pdf
    I hope this helps!

  • App store wants me to pay again

    On my previous iPhone I downloaded the free version of FileExplorer by Steven Zhang.  I then paid for the full version as an in-app upgrade.  However, having upgraded my phone and forgotten to back up my old itunes library when formatting my computer; I am being asked to pay again to download the full version.
    Can anyone help?

    Hey Ravencheart,
    Thanks for the question. The following article may help:
    iTunes Store: About In-App Purchases
    http://support.apple.com/kb/HT4009
    Redownload an In-App Purchase
    If you lose your In-App Purchases because apps were accidentally deleted or you had to restore your device without a backup, you may be able to download some of your purchases again for free. See which types of In-App Purchases you need to purchase again or can redownload for free in the table:
    Type
    Download for free
    Purchase Again
    Consumable
    X
    Non-consumable
    X
    Non-renewing subscriptions
    X
    Auto-renewable subscriptions
    X
    To download an In-App Purchase again, you must download it from within the installed app using the same iTunes Store account name you used for the original In-App Purchase.
    Thanks,
    Matt M.

  • Everytime I try to convert PDF to Words it ask me to pay again

    Hi, I have paid for ExportPDF and when I try to convert a PDF to Words it keep asking to pay again. Could you assist me with this?

    Hi elizabethn63138988,
    Have you signed up just recently? Are you logging in from Reader or the web interface? For starters, please clear your browser cache and then log in directly to https://cloud.acrobat.com.
    Please let us know how it goes.
    Best,
    Sara

  • I purchased keynote for my iphone 5, it is now asking me to pay again for the ipad mini? Is that right?

    I purchased keynote for my iphone 5 at Christmas and it worked great. I recently purchased an ipad mini and tried to upload keynotes onto it. However, the app store are trying to charge me again £6.99! I thought the purchase covered all mobile devices? I am purchasing with the same user account so am baffled as to why I am being charged again.
    Is this right?

    The app store will not charge you twice for the same product.
    Use iTunes on the second device then sync.

  • Album bought on iTunes store and the store asks me to buy again

    Hi all,
    I bought the album "Queen Forever Deluxe version" with my Mac. All went fine and the Mac downloaded all the tracks, but something went wrong... the Album is still in "BUY THIS ALBUM" state (or something like that, I have iTunes in italian).
    Now, if I go back to iTunes Store with my Mac and I go to that Album, I see that the songs have the "Play" button on the right, but the Album has the "BUY IT" button underneath.
    For this reason (I think) if I go on the Store with all of my devices (iPod, iPad, iPhone) I can't download the songs and the complete album by I should buy it again.
    I got the invoice for this album and it's in my "purchased" list int my iTunes account.
    What can I do? I wrote to the support but I still didn't get an answer.

    Whether you can redownload music depends upon what country that you are in (and if you've changed countries since buying it ; it also depends upon the rights-holder not removing it from the store - you shouldn't rely on being able to redownload any item) - if you can redownload music then it should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage.
    If music shows there but not that album, then check to see if you've hidden it : iTunes Store: Hiding and unhiding purchases . If the tracks have 'play' against them in the store that means that you have them in the Music section of that computer's library - they therefore won't show for redownloading on that computer.
    If you are in a country where music can be redownloaded (and you haven't hidden the album) then it should also show in the Purchased tabs in the iTunes Store apps on your iPad, iPod (if it's an iPod Touch) and iPhone for downloading on them.

  • I purchased Keynote on ipad and then tried to install on mac mini and it asks me to pay again, help?

    I had purchased Keynote on my ipad and recently upgraded a new SSD hard drive in my mac mini. When I began to reinstall my programs it wouldn't let me download Keynote without wanting me to repay. I can't find the purchase under either username I have though apple. Anyone have any suggestions? Thanks

    The app that you bought for your iPad is for iOS devices only, it will not work on the Mac OS. If you want the Mac version, which operates on Macs and not iOS devices, then yes, you will also have to pay for that one as well.

  • Just bought adobe PDF conversion to word, either not installed asking me to pay again

    what I have to do to make PDF conversion to word after buying and payment

    Hi  Arif,
    We have checked the details of your account, we have checked the order is still under processing state.
    Please check status info under  for order, tracking and shipping in the below mentioned link.
    Adobe Store | Online order and payment FAQ
    Thanks,
    Atul Saini

  • Why if i paid to convert files from pdf to word is it  now  asking me to pay again?

    Dear Beri Hull,
    Thank you for purchasing a subscription for Adobe ExportPDF.
    Sign-in to export a PDF Now >>
    With your subscription you can:
    Enjoy unlimited online conversions from PDF to Word (DOCX).
    Make scanned text editable.
    Maintain page, paragraph, and font attributes.
    Preserve tables, images, and multi-column text.
    Export PDF comments to Word.

    Hi Eribe,
    Make sure you are using the same Adobe id associated with your Export PDF subscription.
    Have you checked with a different browser if possible?
    Regards,
    Florence

Maybe you are looking for

  • Has anyone hooked up a microphone to an iPad

    I would like to record my husband playing his guitar also his electronic drums. Can I also use the external microphone and video at the same time? Went to my local Apple dealer and they didn't even know that a mic can be set up on an Ipad.

  • TS5362 Why would something like this happen?

    The article worked, but I would like to know how something like this happens?

  • Saving bookmarks issue

    Dear SAP Experts, We are facing a very peculiar issue. When we try to save a bookmark on the folder, it keeps on processing (wheel keeps spinning) forever after providing the bookmark name. While its doing this, if we click on the report again and th

  • Trying to download the additional instruments

    When I open GarageBand, go to key board collection, hit create, and then click on one of the extra instruments, it says ..."download now"...."download latter," I click "now," but it never does anything.

  • E71 continually asking for connection acceptance w...

    Hi all, I've got my E71 set up via blutooth to my laptop to use PC Sync, and everything was great until I did a firmware upgrade a month or so ago. Since then, I can still set up the bluetooth connection, but every action I attempt on my laptop that