Nokia Suit problem when I update to nokia belle

Hi,All
Now iam updating my e6-00 to nokia belle using nokia suit
It take 45 minutes to downloading 305 MB of the update then it takes 1 hour and still till now showing the moving circle which indicates download is still running with two words ::
"creating account..."
I don't know what the proper thing that I must do now
If I press cancel or back does my phone have any prob???
plz help me
http://oi44.tinypic.com/2wef7si.jpg
Attachments:
nokia suit.png ‏21 KB

Hi,
Could you provide us your log files via http://tiny.cc/ja40z ?
We will check what is going wrong.
Thank you in advance for cooperation!
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

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Nokia Suite does NOT backup map favorites. Belle ...

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The Belle update did NOT make a copy of my map favorites, it wiped them out completely.
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2nd level tech support suggested I recreate them all by browsing the maps on my phone and selecting the locations. That is so inaccurate, time consuming, and wrong. Supposedly they have passed my problem on to 3rd level tech support.
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