Nokia Suite 3.2 SIM contact storage and account lo...

Hi,
In order to backup onto my laptop, synch'd contacts using Nokia 3.2.100. Found that while contacts on memory card were synched successfully, SIM contacts weren't.
Is this a known issue with this version of Suite. Know that earlier Nokia PC Suite would backup SIM contacts also.
Also unable to login in to Nokia account from Nokia 3.2.100 as login tab keeps coming back. Use same login successfully on any web page.
Look forward to responses on above issues.
Cheers

Have u tried copying them to a notepad file from the Nokia Suite directly instead of the folders in ur installed files?
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

Similar Messages

Nokia Suite 3.2.100 Contact backup

I am using Nokia Suite 3.2.100. Is there any way I can save my contacts from phone as csv file or as individual contacts (vcf) file? Earlier version, it was storing contacts in mdb file, now in which format and where the files are stored in the system ? I am not instrested to put my backup on internet.

Have u tried copying them to a notepad file from the Nokia Suite directly instead of the folders in ur installed files?
Please mark the post as solution if it solves your problem.
Current Device - Nokia Lumia 1020/920

Nokia suite not syncing full contact details

Hi - I've just upgraded my 10-year old mobile to a Nokia 300. I've got the latest version of Nokia Suite, to enable me to edit my Contacts properly on-screen. Trouble is, it refuses to send the full details to the phone. Where contacts have a mobile number and a home landline (as most do!), one or the other - usually the mobile, ironically - is left out or just ignored in the sync. The shop has advised me to edit all such contacts manually on the phone itself.
Anyone know a way to force Nokia's Nokia Suite to do the sync-to-Nokia phone job properly?

It appears that telling Nokia Suite to sync is insufficient. You have to drag the full version of a contact from the PC list to the phone list and tell the suite to copy it; or vice versa.
Hope this helps anyone else suffering this infuriating "software glitch" as techsup call it.

Nokia Suite 3.2.100 Contacts Sync not working on T...

Hello,
Just upgraded my Thunderbird to version 8.0 and contacts synching stop working with error code 83950003. It was working fine with TB 7.0.1.
Any timeline as to when a solution or fix is available.
Thank you very much

Hmmm,
Thunderbird sync of adressbooks is actually not supported from any other phone makers what I know.
Is there any other phone brands that support sync of Thunderbird adressbooks?
Well I have used Thunderbird during a lot of years on some computers and Nokia has been the only only one with support.
I think there is time to understand that Thunderbird is only good as an email client for example IMAP accounts and of course exchange accounts.
You people should really take a look at Microsoft Office 365 (USD 6 per month) http://www.microsoft.com/en-gb/office365/online-software.aspx
if you syncing several computers and phones and don´t want problems with contacts, calender and perhaps even todo and notes.
Thunderbird is a mess when transfering accounts from a computer to another computer if not Imap and messages saved on server...l but I still like Thunderbird as an email client on computers for exchange accounts that is in-the air with backup by exchange.
I dont expect Nokia to continue supporting Thunerbird in the future as no one else does it....Not even Funambol does it..
Another thing, during the last few years there seem to be rather small development to get the Thunderbirds calender, notes to be a real choice...I think for example Zimbra (www.zimbra.com) is far better than thunderbird as a desktop email client and a half of dozen more...well just some thoughts from me.
I just think Thunderbird during the years always ends up messy and it is still half baked and will never mature...
PS1 When updating Thunderbird you should get a message if it is compatible so why update Thunderbird if Nokia hasn´t updated? DS
PS2 In Q1-2012 all Synbian will have Microsoft Mobile office for free, and that is among the best news for Symbian users in a long time DS
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

X3-02 sync issues with Nokia Suite

Purchased new phone this week downloaded Nokia Suite (windows 7 64bit) loaded Nokia Suite with all my contacts names and numbers.
Sync to phone, phone has names only no numbers ? Nokia suite recognises names and numbers and texting is possibly from PC
Nokia suite cannot see 2gb memeory card either ?
Any one got any ideas ?
Thanks

Is it the same with Nokia_Suite ?

Problem to synchronize C7-00 and Nokia Suite

Hi,
I have a C7-00 for 18 months with no major problems.
I synchronized it with the MSOutlook on my PC through Nokia Ovi Suite - Calendar, Tasks, Messages, Photos with no problems.
Few days ago I got a message on my phone to install the new phone software, and I did it.
Now I have a C7-00 with Symbian Anna 022.014.277.04 installed on 5 Dec 2011.
Many things are looking different than before.
And I also upgraded my Nokia Ovi Suite to latest Nokia Suite - version 3.2.100.
And the syncing stopped to work. I get a warning that some calendar tasks are not synced, but actually, no one is synced.
Any advise will be greatly appreciated.

Hi PMar,
Welcome to the Nokia Discussions support forum! If syncing all other content works, but only calendar fails, then find these files from your pc:
C:\Program Files\Microsoft Office\Office12\SCANPST.EXE
C:\Program Files\Microsoft Office\Office12\SCANOST.EXE
Right click with mouse and select "run".
you should take a back- up of the Outlook folders to avoid any loss of information.
You can also try to do manual sync and see if it works:
Select Sync > Sync option, and uncheck all automatic sync options.
Then select Sync > Sync now > Contact, Calendar& tasks, Messages or Notes one by one individually.
If the issue still persists, reinstall Nokia Suite. Go to add/remove application in Windows > Delete Nokia Connectivity Cable Driver, Nokia Suite and Nokia PC Connectivity Solution.
Then download the Nokia Suite from this link. Save to your pc, don't click "Run". Open the installer and follow the installation wizard.
Hope you get the sync working again!
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

How to move my contacts from Nokia Suite to Lumia ...

I have stored all my contacts in Nokia Suite and now want to "sync" them to my new and fine Lumia 800. Any idea how to do this ?
Solved!
Go to Solution.

Do you have a google account setup on your Lumia??
If so
There should be an option in Nokia Suite to export all contacts to a CSV file
Export your contacts from Nokia Suite
Log into your Google/Gmail Account in a Web Browser on your PC
If in the Gmail Tab, Click on 'Gmail' at the left hand side under the Google Logo
Select 'Contacts'
On this screen you should now see any Google contacts if any.
At the top of this list there is a button for adding a contact and another button Labelled 'More'
Click this and select 'Import'
Browse to your CSV file and import your contacts
When your phone next syncs with your Google account, All the new contacts should be copied across
If this Post is helpful. A click on the White Kudos star is always Appreciated
Last Nokia: Nokia Lumia 800
Current Phone: A Non Nokia Device
Previous Phones:Don't Ask ;-)

Contacts from Nokia Suite to Lumia phone

Any good idea how to move contacts from Nokia Suite to Lumia Windows phone or to Skydrive.
The old Nokia phone (C5) is broken and the contacts are only in the laptop in Nokia Suite programme.

If the contacts are not in Outlook or c:\users\[yourfolder]\contacts then no. Else see this
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Nokia Suite and Nokia 701 Cable Driver Problems

Hi, I just bought a Nokia 701, and so far I love it, the only real problem I have is that I can't connect it with Nokia Suite through the provided cable, because the driver never get installed properly, everything OBEX fails to install.
So the only real way I can fully connect my Nokia 701 with Nokia Suite is via Bluetooth, but the speeds are dramatically slower. So I'd like to know if there are others having this problem or if I'm the only one. And in case this problem is already known, will there be a solution for it soon?
I also have a Nokia 5800 ExpressMusic and it has the same problem for ages. And it has never been solved, which I think it's pretty bad in a company the size of Nokia.
Just to clarify I'm using Windows 7 at 64 bits, and the latest version of Nokia Suite (3.3), and I'm trying to connect a Nokia 701 and a Nokia 5800, and both get driver incompatibilities that can't be resolved by the automatic Windows 7 search, and can't be resolved by searching for it manually with Windows Update, Windows Compatibility Site says that Nokia 5800 ExpressMusic should be 100% compatible, but, maybe because of the fact that Nokia 701 is relatively new, there is no information on the Windows Compatibility Site, about the device.
Please help me with this problem, it's very important for me to be able to connect both my cellphones via cable to the Nokia Suite application.
A preemptive thank you for all your help.

Hey Sevennikke7, Welcome to the Nokia Forums.
To fix the problem, try the following solutions:
disconnect the USB cable and connect it again.
If you use a USB hub, try connecting the phone directly to the computer.
If you use a USB hub with an external power source, make sure that it has been switched on.
Check the USB cable for problems and replace if necessary.
If your phone asks you for the connection mode that you want to use, make sure that you select Nokia Suite(or PC Suite) on your phone.
Disconnect the cable, restart the computer, and try again.
Keep in mind that if you remove USB devices without using the Safely Remove Hardware tool in the Windows taskbar, connection problems may appear.
Go to Add/Remove Programs in Control Panel (called Programs and Features in Microsoft Windows 7).
Select Nokia Suite in the list of applications and click Change/Remove.
In the dialog that appears, choose Repair.Nokia Suite then check that all the needed files are intact and repairs any errors that were found.
Control Panel > Programs > Programs & features > Nokia Connectivity cable driver, right click and Change/Repair
Try go Control Panel > View Devices > Remove your device profiles and reinstall them.
As both devices cannot connect to your computer I believe it is a problem with drivers inside your PC.
I hope this helps and you manage to resolve your issue. Please get back to me if your problem persists.
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Nokia Suite no longer recognises N9 after upgradin...

I have been regularly using Nokia Suite 3.2 with my N9, and so I recently upgraded to Nokia Suite 3.5. After some initial problems getting ownership of the Nokia file in the ProgramData folder, the install worked however now when I connect using 'Sync and Connect', Nokia Suite doesn't recognise my N9 - I can hear the sound notification of the phone connecting with the computer, followed almost immediately by the same sound notification of the phone disconnecting from the PC.
I'm running Windows Vista 32bit and having used system restore to roll back the install to version 3.2, I now cannot connect my N9 via Nokia Suite 3.2 either.
I've tried different cables to no avail. I do not have Bluetooth on my PC to try. I now cannot connect my N9 and my PC.
How do I fix this?
Solved!
Go to Solution.

I seem to have had some success. After getting over the usual language and accent barriers with Nokia Customer Care, and after convincing them that Nokia Suite 3.5 was actually compatible with the N9, they suggested I repair both the Nokia Connectivity Cable Driver and also the PC Connectivity Solution file.
After doing this, Nokia Suite 3.5 still wasn't recognising my N9. Re-installing Nokia Suite wasn't an option as it would mean deleting all the info stored in it (texts, contacts, etc), some of which are not stored in duplicate on the phone.
I decided instead to try repairing Nokia Suite via Windows, and to my thanks, this seems to have worked. At present all is well and Nokia Suite is now talking and recognising my N9 as it did in v3.2.
What is probably the most puzzling thing to come out of this is that in searching the web for a fix, it became very clear that Nokia have a lot of issues across the board in getting their phones to connect and talk to their UI's on computers.
The fact that they have maybe three to four separate UI's (PC Suite, Nokia Link, Nokia Suite, Ovi Suite) which only seem to be suitable for certain phones is archaic in my opinion. Surely it's time for Nokia to pool their resources and R and D into one UI that is functional across the board and across their phone range?
I think that would make the user experience a more friendly and enjoyable one.

Nokia Suite does NOT backup map favorites. Belle u...

I recently updated my E7-00 from Anna to Belle and lost all my map favorites in the process.
Although I did a full backup of my phone before the update I have since found out that Nokia Suite does not backup map favorites.
The Belle update did NOT make a copy of my map favorites, it wiped them out completely.
Nowhere have I seen that information before. When I updated to Anna I did not lose my map favorites.
There should be a warning about this before starting the Belle update.
The Belle Update FAQ states that after the update one of the things one can do immediately is access map favorites - NOT!
I have since learned, by searching online, that I am expected to sync my map favorites online with a Nokia server. I do not want to store my confidential information on someone else's server. Additionally, I don't pay for data service because it is so expensive here in Canada. So I would have to connect my phone via USB to my PC.
Nokia Suite backs up my contacts, photos,music, documents, etc. Why not my map favorites? In fact I store my music, photos, documents, and even contact information separate from my phone so I don't need Nokia Suite for that. But how do I copy my GPS coordinates off my phone for backup?
2nd level tech support suggested I recreate them all by browsing the maps on my phone and selecting the locations. That is so inaccurate, time consuming, and wrong. Supposedly they have passed my problem onto 3rd level tech support.
Does anyone know if one can import map coordinates into a symbian phone? I have many of the locations stored in another GPS application on a laptop. I can export them from there. That would be a partial solution.
Thanks.
Note: cross posted under Discussions Main Page > Software > Nokia Suite

I might suggest a Wi-Fi connection for access to the 'net, but let me assume that storing anything on a different server is not an option. So, what remains...
The least expensive, and simplest, method would be for you to buy any second Nokia phone that runs Nokia Maps. I use Nokia's Phone Switch technology to transfer all my maps data to a second phone. I'll have to do it again, so I can give you specific instructions on the "how", but the bottom line is it does work.
As to importing and exporting GPS Coordinates, I learned by accident that you can enter favorites by using GPS coordinates - and can also find the coordinates for something you have already entered.
A free program that I think is invaluable for using Maps on a Nokia, especially the N8, is "LeGPSData2". I used their older version for years, until the certificate expired and I was unable to upload it to my N8, but the new version is considerably better. You might find a way to do other things you mentioned with that program - and if not, you might suggest them (import/export) to the program author.
If you are as careful as you suggest you are, don't you have backups that you've already done on your PC? Have you tried to find your GPS data in those backups?
I can't speak for others, but regardless of what Nokia saiys would or woud not happen during the phone update, I don't "trust" any of it. I did my own backups two ways, as a complete bacakup on the PC, and as a phone backup on the memory card. I "think" but can't confirm, that the GPS data was backed up by both of them.
You're right - Nokia should fix the Belle installation script to also backup and re-install the maps data, if there is something wrong, but on my phone it did it all correctly following their instructions (in addition to my other backups, which I never needed).
If I get some free time, I'll see if I can get the import/export to work using Maps and LeGPSData2. It would be nice to do this to one location, multiple locations, or all locations. It would be nice to send this data to another phone directly, or to save it as a file.

Nokia Suite does NOT backup map favorites. Belle ...

I recently updated my E7-00 from Anna to Belle and lost all my map favorites in the process.
Although I did a full backup of my phone before the update I have since found out that Nokia Suite does not backup map favorites.
The Belle update did NOT make a copy of my map favorites, it wiped them out completely.
Nowhere have I seen that information before. When I updated to Anna I did not lose my map favorites.
There should be a warning about this before starting the Belle update.
The Belle Update FAQ states that after the update one of the things one can do immediately is access map favorites - NOT!
I have since learned, by searching online, that I am expected to sync my map favorites online with a Nokia server. I do not want to store my confidential information on someone else's server. Additionally, I don't pay for data service because it is so expensive here in Canada and I have little use for it. So I would have to connect my phone via USB to my PC.
Nokia Suite backs up my contacts, photos,music, documents, etc. Why not my map favorites? In fact I store my music, photos, documents, and even contact information separate from my phone so I don't need Nokia Suite for that. But how do I copy my GPS coordinates off my phone for backup?
2nd level tech support suggested I recreate them all by browsing the maps on my phone and selecting the locations. That is so inaccurate, time consuming, and wrong. Supposedly they have passed my problem on to 3rd level tech support.
Does anyone know if one can import map coordinates into a symbian phone? I have some of the locations stored in another GPS application on a laptop. I can export them from there. That would be a partial solution.
Thanks.

I recently updated my E7-00 from Anna to Belle and lost all my map favorites in the process.
Although I did a full backup of my phone before the update I have since found out that Nokia Suite does not backup map favorites.
The Belle update did NOT make a copy of my map favorites, it wiped them out completely.
Nowhere have I seen that information before. When I updated to Anna I did not lose my map favorites.
There should be a warning about this before starting the Belle update.
The Belle Update FAQ states that after the update one of the things one can do immediately is access map favorites - NOT!
I have since learned, by searching online, that I am expected to sync my map favorites online with a Nokia server. I do not want to store my confidential information on someone else's server. Additionally, I don't pay for data service because it is so expensive here in Canada and I have little use for it. So I would have to connect my phone via USB to my PC.
Nokia Suite backs up my contacts, photos,music, documents, etc. Why not my map favorites? In fact I store my music, photos, documents, and even contact information separate from my phone so I don't need Nokia Suite for that. But how do I copy my GPS coordinates off my phone for backup?
2nd level tech support suggested I recreate them all by browsing the maps on my phone and selecting the locations. That is so inaccurate, time consuming, and wrong. Supposedly they have passed my problem on to 3rd level tech support.
Does anyone know if one can import map coordinates into a symbian phone? I have some of the locations stored in another GPS application on a laptop. I can export them from there. That would be a partial solution.
Thanks.

Nokia Suite Sync but it does'nt

synchronize =
1. To occur at the same time; be simultaneous.
2. To operate in unison.
So why describe Nokia Suite as having a SYNC function?
All it does is copy mesages on the phone to the PC, to 'Sync' it should make what is held on the PC within Nokia Suite THE SAME as what is on the phone and viz versa.
For instance if I delete old messages from within Nokia Suite it should ALSO delete them from my phone, if I delete message from my phone it should also delte them from PC Suite.
I've just deleted a whole load of messages from Nokia Suite re-run the SYNC Messages and it does nothing all the messages I deleted on the Nokia Suite are still on the phone.
Why call it a SYNC funstion when it is not, or am I missing something?
When I SYNC Outlook Contacts this is exactly what it does and if for instance the same entry has been changed on both Outlook and the phone it will identify the conflict and ask me which one to kepp, THIS IS SYNCING.
Why can't it do the same with messages?

I'm not sure what it matters what phone, this is surely a Nokia Suite shortcoming, rather than a phone model based limitation?
But in answer to your question; my main concern is SMS's rather than MMS's and the phone models I've tried to Sync are from Nokia N96 through N8 and finally Lumia 920

Nokia 5800 - can we retrieve contacts

I had Nokia 5800 and saved all contacts in phone memory. My phone has damaged. Is it possible to retrieve contacts?

Depends on the damage
if it's just the screen that's gone then provided you haven't input a lock code you should be able to power it up,
connect via a usb cable to a pc
and use nokia suite to synch your contacts

Can't sign in to Nokia account via Nokia Suite

I am in Finland.
I can connect to my account from the phone (nokia 701Belle + updates) and I can also reach my account on internet, but it is not possible to have a connection through my Nokia Suite. Have tried it on my win8, win7 and vista, same result/problem.
It is not possible to make a new account in Nokia Suite.
Some weeks ago I have updated my f-secure on all maschines.
Moderator's Note: The title is edited as a new topic is created.

Nokia Suite connects to the server account.nokia.com and auth.gfx.ms. For these servers, SSL 3 was disabled on October 15th 2014. As of today, these servers require TLS 1.0. Nokia Suite does not use TLS 1.0 but only SSL 3, because Nokia Suite uses the QT framework 4.7.4. Up to that version, the QtNetwork class QSslSocket used SSL 3 and not TLS 1.0 as default protocol. You can test yourself via a terminal command and OpenSSL:
openssl s_client -connect account.nokia.com:443 -ssl3
which simulates the behaviour of the Nokia Suite. Therefore, the initial request of the Nokia Suite is rejected with a SSL/TLS handshake-failure. Because of that, Nokia Suite gives this wrong error message. Hopefully, Nokia enables SSL 3 again. Edit: added workarounds
1st Workaround – use another tool
If you skip the creation of an account and ignore that wrong error message, you are still able to use the Nokia Suite. Only these features need an account:
Software Update:
A) Software Recovery Tool (requires Windows 7 or newer; does full reset)
B) Nokia Software Updater (updates; does not work for devices since 2011)
Nokia Music: MixRadio » Settings » Purchase-History …
Nokia Store: download from its webpage …
Purchase History: view on its webpage …
Upload to SkyDrive/OneDrive:
A) Transfer my Data (for contacts),
B) Microsoft Outlook 2013 (for contacts and calendar), and/or
C) Micro-USB cable (for photos)
2nd Workaround – replace a DLL file (3rd Edit: added exit step, reduced to just one DLL)
exit the Nokia Suite via right-click in (bottom, left) Windows Notification Area (system tray)
download this modified version of ssleay32.dll …
replace this file at C:\Program Files (x86)\Nokia\Nokia Suite\
A previous version of this workaround forgot the step of installing the ‘Visual C++ Redistributable Packages for Visual Studio 2013’. Later, this step was added. As of today, this installation step is not required anymore because the DLL was updated and does not need that package anymore. If you still face an issue, report here in this thread! If everything works, please, just give kudos by clicking at that star on the right.
3rd Workaround – update to Nokia Suite 3.8.54 …

Nokia Suite 3.2 SIM contact storage and account lo...

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