Nokia Suite: Can't connect to Service (Nokia C5-05...

I updated Nokia Suite with the new version 3.4.49 recently and after that I am not able to install any app from Nokia Ovi store. Whenever I click "Download via PC", the Nokia Suite gives the error "Can't connect to service".
Please refer to the attached image.
How to resolve the issue?
Attachments:
NokiaSuiteError.png ‏11 KB

Copied from a member of the Nokia Developer Team. It worked for me.
"This problem can be also because of expired certificates that you have on your computer.
To remove the problematic certificates, do the following:
On your computer, open Control Panel and click Internet Options.
In the Internet Properties window, select the Content tab, and click Certificates.
In the Certificates window, select the Trusted Root Certification Authorities tab.
To sort the certificates, click the Expiration Date column header.
Select any GTE CyberTrust certificates that have their expiration date in the past. You should be left with one GTE CyberTrust certificate that is valid.
Click Remove and, when asked for confirmation, click Yes.
After the expired certificates have been removed, please restart Nokia Suite and try signing into your Nokia account again"
Good luck!

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